I used to live right next to this store, so it was my main grocery store. I've since moved to Centreville, and while I do most of my shopping now at the nearby Wegmans, I still drive a few times a month to Herndon to shop here. It's a smallish store, meaning it doesn't always offer the selection of some others in the area, but it also means it's not overwhelming. More importantly, to me, it means it's the kind of place where they recognize me, even after coming less frequently, and greet me and chat with me. It's very welcoming and friendly and in a huge chain, that's rare. read more

This is one of, I believe a handful of Food Lions in the county. Going in here is a stroll down nostalgia lane, but it saddens me to a degree. Inflation is real, but back in the day, I could get five grocery bags of food for $25. Those days are over. Do I think it's still competitive? Yes slightly, but not going out of my way. Aldi and Lidl are a better bet. To its credit this location, is dated but quite clean. It is obvious the employees take pride in it. That alone is a positive development. They do have some deals on picnic style foods. Plenty of nearby parks. Checkout was a cinch. I like it but don't love it. The folks working here care, and I do wish them the best. read more

Always long lines It doesn't seem to matter what time or day or what day of the week it is, checking out at this Food Lion is a pain. Unlike others in the area, there's no self checkout, and only 1-2 registers open at a time. Its not unusual for both lines to be 5+ people deep, and to see an employee turn people away from a line as they're about to go on their break. I see employees around the store all the time, just none seem to work the checkout lines. read more

This is a very sad store. I was in the store for five minutes waiting for someone to help me with Western Union The cashier said he would find somebody but he look like he completely forgot. This store is one of the worst in this area. I can see if it was busy that I would understand but there was hardly anyone in there. read more

I read some of the feedback with a raised eyebrow!!???!! I've been using this store for almost 18 years and have never had an issue with prices, employees, or rewards cards!! Some people can never be pleased and blast them after what one bad experience?? I will continue to frequent the store and it's pleasant employees. read more

Good place. Nice people. Excellent meat prices, excellent quality. We look for weekly meat specials. Sometimes very good deals on sodas.

Ever since the Covid pandemic and the rise of shoplifting, not a soul is safe in Food Lion in the cascades shopping center by Great Falls in Sterling Virginia. Repeatedly self checkers are down repeatedly. Repeatedly,There are only one or two human checkers ...repeatedly you are forced to stand in long lines (with only 1 checker even longer!!) 3 of the 4 self check out registers were broken. with only one checker and about 12 to 15 people in line i had to check out at a self-serve check out.... at $163, there is no room at these dinky little registers to check out .... The registers with checkers all have very long belts and places to put food . Self check out does not..... why doesn't upper management get that ?? I was tempted to walk off and leave. I'm in there a lot ...the staff knows me and I know them. I am 70+ years old. For the past two years, the stalking of these "self check register minders" are growing increasingly harassing and intrusive. Yesterday, a young lady, I've had words in the past with just would not move more than 4' away from me. I repeatedly asked her to move back. She repeatedly refused. I highly resented being stalked! The ladies were then conversing in Spanish. This is an English-speaking country you speak English when you're doing business with an English speaking customer. I put my $163 in my cart all by myself and walked.... I hear "ma'am, ma'am, you left your purse. "spoken by another customer." I broke into tears. This is the last straw I will never step foot in a Food Lion again .I'm still SICK over this. read more

Nice grocery store in Herndon. It's a bit on the smaller side for a grocery store in the burbs and the service was kinda off - cashiers were more interested in chatting with the other employees than taking care of customers. Its nice and clean and well stocked though. read more

Sooooo if you have to find stock person and sled them to "pull forward" product on the top shelf - wouldn't it make more sense to pull ALL of that product forward to be blue to continue to sell it ??? I am sure Coke Energy Zero Sugar would love to think that their product is accessible read more

This is an excellent grocery store! It is impressively clean and very easy to find what I need. The employees are always friendly and helpful. The prices are so much better than the other big name stores. I drive almost a half an hour to shop here. It's worth it! Keep up the great work. read more

They didn't find my membership number by my phone number. The cashier didn't bother to offer me to open an account or get me the discount by their own store. She handed me my receipt and said your phone number didn't work!! Most likely I don't go back read more

I have been living for about a year in this area and tried out different grocery stores and come to the conclusion that Food Lion is the best. Nice and clean store with friendly staff. Everything is well organized and easy to find. They have all the essentials including some bio products. Most of the produce looks pretty good (which seems to be a big problem in all other grocery stores I have been too where too many things get over watered and start to mold, are bruised etc.). Meat Department looks great and pricing is pretty good too. So overall very well kept store. The only thing I'm missing would be boar's head meat in the deli. This would be icing on the cake. But still a 5 star review for me. read more

Racist store. Refused alcohol purchase despite having multiple forms of ID. Didn't check other customers id but gave me the 3rd degree when checking mine read more

I've been here a few times to get something quick before heading home, and never had any complaints. This last time I had this cashier, and she was a bit lazy. I don't know what has been going on with me and loyalty cards lately, but I asked if I could fill an application out to get the MVP, and she looked so annoyed. She just kept rolling her eyes. I was in a rush, so I just tried my ex's number, and it worked. Again, no one behind me. Other than that, it's quick and easy to pick something up from work to home. read more

It's Bloom more than 5 years, all employees are kind and always there help out. I love this location, neat, clean and price cheaper than another store within a mile. read more

This has been and is my primary grocery store, although I do shop a couple other stores due to got to have items I can only find at them. Food Lion has outstanding customer service, very good selection of product selection and reasonable pricing. I believe their pricing is more than competitive! What sets this store apart from others is the high level of customer service. It's like shopping in a small town. Just today one of the managers did something for me that was going the extra mile to assist. It was a COVID-19 related issue. read more

We love this Food Lion! My husband and I come to do our grocery shopping every week and never leave disappointed. Customer service is excellent, and the prices are pretty good. Produce is fresh and we have never had any issues. The place is clean, organized, and things are easy to find. We highly recommend it! read more

So happy I decided to come here. It's very clean and the staff is very friendly. The ONLY down side I would say is there have been a couple of times now where I can have gone for tomatoes or milk and they are completely wiped out. I'm sure they have a schedule but when something that is high demand is running low you would think to re stock right? Like I said though, overall nice place, nice staff, nice prices. read more

This place never seems to have more than 1 or 2 cashiers working at any given time and no self checkout. Such a hassle because there's always some sort of line... Prices are pretty good, but we just avoid this place because it always seems to take twice as long as going to someplace with self checkout when you only need a few things. read more

You can take your time or be in and out, either way it's less crowded than other grocery stores...they are also cheaper!

It is very convenient to buy groceries here and checkout is a breeze. All of the employees are very friendly and helpful.

We just moved nearby. We have been accustomed to a different major grocer brand. While I found everything that i needed, I did not always find the variety that I was used to. I did find some items that i very much did like that I had not experienced before though. The staff was friendly and when i looked lost,took it upon themselves to help me, not just with instructions but by taking me there personally. read more

Decent prices, indifferent customer service - cashiers not there to help, more interested in walking off than helping other cashiers deal with lines - opposite of Trader Joes. Not sure if I'll go back read more

I like this Food Lion. Often I go to a closer grocery store, but always end up wishing I'd just made the trip to Food Lion. The produce is usually in great condition, and the shelves are well-stocked. Most of the workers are friendly. I've had good service and okay service, but no bad service here. Another plus for this store: they got rid of the self-checkouts, so I can always use a person. (I hate self-checkouts!) Price wise, they are pretty good. Walmart's produce is usually a bit cheaper - but it's also much less fresh, so it's not usually worth it. I'd recommend doing your shopping here. read more