Douazong was amazing. She is very knowledgeable and always available to help and answer questions…read more I will definitely recommend her to all my friends and family. I trust her and she gave me the best rate. I am very happy.

We had a great experience refinancing our home loan with Watermark Capital, Inc. Ron was responsive…read moreand thorough. He made sure we understood each step of the process, and overall provided a clear and smooth experience.

We had an issue and Taylor Morrison sent a company to open the wall to see the leak. Now they are…read moresaying it's the next door neighbors responsibility but Taylor Morrison was the one that opened up the wall. They quickly came back for their tools but thought it was ok to keep our walls open. We waited for Taylor Morrison to let us know the findings and nothing until I had to open a case. I don't understand the logic of they opened the wall how Taylor Morrison is not responsible for repairing it???

I agree with everyone else. Their home funding and lenders are the least knowledgeable in the…read moreindustry. They do not fully disclose or explain any of the terms of "incentives" they give. We had a floating rate. Please stay away from anything like that. When the rates were low and we wanted to lock in our lender asked for additional information to lock in based on my credit score. The information was never requested and rates jumped up. We're now stuck signing at a rate .5% higher and have to still pay 5.2k out of pocket to get that rate. They screw with peoples lives. We tried to pull out of the deal since the home isn't worth what they sold it for. In this economy every dollar matters and they just don't care. If we had anything extra after the move, I would be taking legal action for what they've dragged us through over the past 9 months. We also filed a better business bureau complaint. They dragged out responding so they will not be addressing our concerns until after closing.

My husband and I recently purchased a home with the help of Byron, Jinny, Derek and Russell. I…read morecould list a hundred reasons why I love this group so much, but a few that stood out are: 1. From day 1, they've been very honest and transparent and there was never any surprises that could push back our escrow. If they thought that we would have possible issues, they told us upfront and so we were always prepared for anything. 2. If it's your first time purchasing a house, terms and numbers are confusing. But they've explained everything to us so well. And if we found a house that we liked, all we need to do is send Byron the address and he would email us with the numbers which really prepared us for anything! 3. They're all easy to reach. I could email now and get a response in less than an hour, and if it's important, I could get a call back in minutes. 4. Customer service skills is unparalleled. 5. They give you cookies from Cravory cookies (which is to die for). And once Russell found out that we loved the cookies, they sent us another box! So if I could give them 10 stars, I would. We've had such a great experience with this team, and would highly recommend them to our friends and family.

Came here on a Monday evening to discuss and start to understand the (first time) home buying…read moreprocess. I had been receiving detailed instructions and assistance from Byron Watson and his team on how to find the place - and they're located across from the Irvine Spectrum, on the 7th floor of the Smile Brands building in Irvine! As I was ushered into the office, I quickly saw that they were ready for my visit. I was greeted pleasantly by the staff and noticed a welcome board with my name on it - wow, impressed already. After some pleasantries, we got some water and got to work. Byron was extremely helpful and patient when explaining every detail of the home buying process that we could get to in our two (2) hour time frame. This meeting definitely increased my confidence and willingness to buy a home, and I'm glad Byron and team were there to show me the first step! Will remain in contact with Fairway and Byron throughout the purchase and financing process. A very professional and informative experience that is really valuable - definitely recommend to anyone that's new to this stuff as well :)

Everyone was amazingly great! From Vernon to Sandy to Alex to Steven to Dawnya(?) Very easy to…read morework with Things went smoothly They were very patient and highly professional They all get an A+ !!

Had an awesome experience. I bought my first Home and the staff were amazing. I cannot say enough,…read morehow smooth the process was.

Mike Illig - a reliable business partner. Quick to respond, quick to find solutions, quick to…read moreclose the loan. Not only is he a professional, he is also very amicable and friendly. Keep up the good work Mike!

A lady from this office returned our call. Worst customer service. No interest in giving any loan…read moreinformation, such dismissive behavior. We will not recommend this company.

Stone Thomas was very helpful and professional in helping me with my recent refinance for my home…read more He explained in detail each process and provided exceptional customer service responding quickly when I had questions along the way.

Horrible company, I…read moreended up calling the attorney general and the consumer affairs of my state because this company tries to strong-arm you into refinancing on your home loan. They are in serious trouble because of their illegal and predatory practices. They will not take no for an answer and keep pushing and pushing. They lie about everything and do anything they can to re-start the clock of your home loan debt. I really advise anyone to never deal with this company. They will tell you all sorts of nonsense about how its such a great idea to refi when the fact is it is not. They are only pushing you to refi so they can make money and get a commission. They are also extremely aggressive in their practices. Avoid at all costs.

It has been an absolute pleasure working with Anthony and his team. We were kept abreast of the…read moreprocess from day one and the communication was accurate and to the point. We have worked with several lenders prior to this experience and the process has been tedious and lacked detailed communication Thank you for all your hard work and looking forward to doing business with you in the future.

Anthony and his team were a pleasure to work with. They were able to get things done & execute…read moreflawlessly despite a challenging macro economic environment.

I just got a call from this company that spoofed a local telephone number 760-527-4260…read more The call center agent "Michael" announced that he was from the "FHA testing dept" and wanted to talk about our loan. Obviously the FHA doesn't call people up to take random surveys so I knew this was BS. I finally got him to tell me the name of the company he works for. Looking it up, it's owned by Lending Tree. I talked to a lending specialist Morgan and mentioned that the call center agent totally misrepresented the call and she said she'd talk to his mgr. I would never do business with a company that misrepresents itself.

Our loan officer was great and responsive. At the last minute TM wanted to change the terms due to…read moreincome to debt ratio issues. My loan agent was able to keep the same Motgage rate but change from 15 year term to 30-year term. This saved us a lot of money with an option to payoff our loan in 15 year at an effective rate of 1.1%. My loan officer is no longer at TM.

If you see a home you like, claim it. Then call The Fuentes Group and make it yours. In February…read more2022, I brought my partner and kid to the United States and showed them around my hometown. We spent our first day touring new homes and I told them to pick a room and make it theirs. We snapped pictures like we lived in the house of our choice. My aunt and uncle let us stay in their home rent free with no expiration date. I told them in a year we would be out. They insisted we could stay as long as we needed to and kept us fed. Still, "free rent" is still rent and renting is no fun. The home market was unreal in that first half of 2022. I had no idea how I'd pull it off, but I wanted to give my family the best. A new home builder wouldn't give us the time of day unless we got pre-approved with their in-house lender. Flooded with business, they eventually stopped returning my calls. Two of my friends with big, beautiful houses told me I would never get approved. One told me to save up a huge downpayment and take an ugly high interest loan. The other went so far as to bet me $10,000 it couldn't be done. Just when I was ready to give up, a friend in the industry connected me with Sophia. Finally, I had a judgement-free zone. She said my situation was nothing to worry about because they had tons of resources. After collecting our information, The Fuentes Group got to work. I wanted to teach my family the power of manifestation so day after day I drove back to the neighborhood like we lived there. I walked the park like it was mine. Sometimes when heading home I would stop by the house and pull up to the garage like I was home. Some people teased me when they heard about this. "The house isn't yours yet. Why are you going there?" The truth is, Sophia and Henrik were making it happen. We heard the word "no" a lot. I had NO job in the US. My partner had NO social security number. We had NO co-signer. Still, I kept visiting that house. We went at least 100 times. Whatever Sophia and Henrik said had the builder finally taking us seriously. We were suddenly the most attractive buyers in their book. Our offer was accepted and followed by huge discounts. Then one day, it happened, just like Sophia and Henrik said it would. We were approved, ready to fund, and only needed to sign a stack of documents. Henrik sent a mobile notary at 7 PM and by the next day at 4 PM we had keys to a brand-new home in our hands. Best of all, I was able to keep my promise to my family: we had our own home in under a year. If someone tells you it can't be done, call Sophia Fuentes and get it done.

Nothing but awesome experiences with Sophia from start to closing. Even when i was outside the…read morecountry for a month, communication never became an issue. We haven't met in person that time but it was just easy to give her my trust. She's like a good friend you've known for years. Everything went smoothly, from house hunting to sending offers to decision making. As a first time homeowner, I couldn't be more happier. Sophia's a big help finding the perfect home for my dad, and more importantly, fulfilling his dream. She really sticked to this goal since from the start. Thank you!!

the service is outstanding and they really care about helping veterans. So if you get a chance I…read morehighly recommend them

Shane and Alejandra were the BEST!! They were professional and got our refi done in under 2 weeks…read more Great Job!