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    Harrod Heating & Air

    5.0 (1 review)
    Open 7:00 am - 4:00 pm

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    6 months ago

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    SantaAir Heating and Air

    SantaAir Heating and Air

    (185 reviews)

    Highly recommend Santa Air/ John T. Over 10 years ago…read morediscovered John on Yelp and since never looked for anyone else. I have 100% trust in John/ Santa Air because of honest, effective solutions and services. John is a professional and a pleasure to deal with. Farhan Cary, North Carolina

    Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

    Saints Heating and Air Conditioning

    Saints Heating and Air Conditioning

    (4 reviews)

    Carlton St. John the owner Saints and Scholars is very unprofessional! He installed our downstairs…read moreHVAC and serviced both of our units and did repairs on our upstairs unit. I've spent over 8,000 dollars with Saint and Scholars on a recent repair in July he wanted to charge over 450.00 for a repair to a wire a mouse ate through. Only 100.00 dollars was for the part and the rest was labor Which was under 30 minutes at my home. I questioned the gross overcharge for labor so he took off 100.00. He claimed his employee had to make two trips so he charged me! This was the second repair for the same reason supposedly. When I called two weeks ago for another repair for the same issue he requested I call someone else. I did and they recommended a shield to keep rodents out which Carlton never did. My poor review is due to lack of professionalism! I would not recommend this company........

    Saints Heating and Air is fantastic! Carlton St. John is the hands-on, honest, trustworthy owner…read moreof the company. Our Air Conditioning stopped working. We called Saints when another company failed to perform. Carlton came in, assessed the information and gave us our options. Once we made our decision, Carlton went to work with a very expert crew. They pulled out the old system, and installed a new heat pump. The service was great. The price was reasonable. As the crew was finishing up replacement, we asked Carlton to look at an issue with our upstairs system. He expertly inspected the system, listed the problems he saw with it, and gave us a list of alternatives. Once we chose our option, Saints scheduled the replacement. The replacement installation for the upstairs unit included a new furnace, a new air conditioner, and all new duct work. Once again, the service was excellent. The price was very reasonable, particularly given the extensive ness of the project. Carlton St. John is a great guy to work with!

    Air Experts Heating & Cooling - Certified Technicians and Installers

    Air Experts Heating & Cooling

    (102 reviews)

    Every interaction we've had with this company has been beyond stellar. They're all super nice,…read morepersonable and most importantly, not full of shit. We've never felt like they were trying to oversell us. 10/10 recommend this company. Damien this evening was awesome, I honestly thought we were going to be in for a massive repair, it ended up not being. Honesty is becoming a thing of the past in our world these days but this company does a great job of restoring faith into the service industry.

    I cannot understand why this company is not more highly rated. I had an awesome experience. Let me…read morelay it out. Background: I was waiting on another AC company to get back to me on a quote: days. Called them twice to check. Problem is it was hot as hell in the house - up to 88F in stifling humidity. So I called Air Experts late Thurs morning. We scheduled a consult with their "comfort advisors" (sales) for that same afternoon! That was kinda mind blowing by itself. Jackson and Erik got there and we were tearing it up while getting business done - hilarious really. By about 5pm same day, I had a quote and a good price for 2 new units. But then the next shocker. They scheduled the install FOR THE NEXT MORNING. Their installers arrived early next morning, Mark, Roberto, & Tyler. All great guys. By 10:30 I finally had air blasting in the house. I had suffered with failing AC for 18 months since buying this house and they had it down to 70 for their tests. It was... AMAZING. So, without doubt I recommend these guys. Professional, fun, courteous, timely and they honor their word.

    Harrod Heating & Air - hvac - Updated September 2026

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