Walking around town we stopped by here. It is a super cute shop and they had tons of vintage…read morejewelry. All of it was super pretty and amazing quality. The woman working was so helpful! We didn't end up finding anything to buy but she answered all our questions and was so friendly! 10/10 customer service

WOW, God truly does work in mysterious ways.....while me & my husband were in town, bike riding on…read moreour honeymoon, we serendipitously happened on this cozy little jewelry store.....we were just about to head back to the sleeping lady resort, when I glanced at the window & saw a truly AWESOME SAUCE bicycle pendant! Knowing I had to have it, but the store wasn't open until the next day, I took a pic of it and we returned the very next day and obtained this lovely piece of jewelry. Thank you so very much for your kindness and offering such a wonderful pendant. Heart .

I took a diamond bracelet in for repair. I was given a pickup date several days later. That date…read morewas on a Friday and I called on the following Monday to check on the status. I was told it would be finished that PM or the next day and to please call me. After receiving no call, I called that afternoon. Again I was told it would be ready the next day. I called again that Pm, after not hearing anything, and was told the Lazar machine was out of order and the bracelet would be ready the next day. I was about to say I would be in when the "gentlemen" I spoke to hung up on me. My wife received a call on Thursday that the bracelet was done. She went in and said that she was there for the bracelet and a staff member called out, rudely, from the back " I've got it here ". She came out and dropped the bracelet on the counter and said "There is no guarantee don't bring it back here " Not only will I not bring it back, but nor will I do any more business with Parry Jewelers. Some attention needs to be given to "customer service "

It's unfortunate that the last person to review this place had such a negative experience. Mine was…read moremuch the opposite. I randomly had a link on my watch come apart after one of the pins rusted and broke. I came in, talked to them about it and left the watch for a couple of days. They tried a number of different tools, and ultimately after having a couple folks work on it were able to get the pin replaced. They also looked into getting me a new watch band and quoted me a very reasonable price, comparable to what I found online. I was really impressed with the service and the dedication to actually getting things done correctly rather than just telling me "you need to buy something from us". Good work guys and gals!

I've been in town handling my mother's estate with my brother. We've been finding various rings and…read morejewelry and we needed professional guidance and appraisals. Brandi, in particular, has been extremely helpful with her professional advice and time. We've had some pieces appraised for insurance purposes, some for the estate accounting, some resized or repaired. She's been upfront about the cost - what makes sense vs what would be over or underspending. She's also met or beat her stated deadlines. Additionally, I've appreciated her honesty about types of jewelry that are outside her area of expertise. Some of my pieces are more than 125 years old and/or very random vintage pieces! The jewelry in the store are fairly priced and are all just beautiful. The interactions I've observed with other customers during my visits make it clear that the personal touch of a local jeweler really does make all the difference in the world. Enough so, that I may just reach out to them from my home in the Los Angeles area in the future.

Great selection of diamond jewelry, and the staff are super friendly and helpful. I needed two gold…read morechains repaired on a tight schedule and Diedre and Alfredo were able to get both of them done for me in less than a day. Great quality repair work. I highly recommend Touchstone which feels like a true neighborhood jewelry store.

Very professional and fast. Had 3 rings combined into one for my husband. Had done for Christmas.read more

Did an excellent job on resizing a ring for my wife! I look forward to have them work on other…read morerings in future.

About a month ago, I went into Bayside, coin and jewelry to sell a gold necklace and some silver…read morecoins. He said that silver wasn't selling now due to some thing with the refinery, so I set them down on the counter while he assessed the gold necklace he offered me amount that I trusted him with giving me a true value. I found out later that it was way under them. Anyway I didn't do my due diligence so anyway it's my fault too but I'm not the one who stole when he paid me he laid out the money and I wanted him to recount it and when he did the $20 bill fell out in the middle I believe he was trying to pass $20 is $100 bill when I was leaving I noticed the coins were at on the counter and I assumed I put them in my bag when I got home they were not there there's only one other place it could be in that was their store I called them and they had a big resistance to my claim they finally agreed to show me the video when I came in it was blurry and black-and-white and her finger was extracting some of the view and also her fingers was on the air where I could probably see what happened I mentioned that and she just went on ignoring me I left very unsatisfied so I called and asked if I can bring someone with me to look at the video together as I've seen that video before and it was very sharp and in color and I knew I saw something on was on the area where I could probably see whether the quee I called back and said I wanted to bring someone with me to watch the video I believe they took a vantage of me because I'm a senior and they probably didn't think I would be aware of what was happening they didn't want me to bring any buddy else they were very rude and they have absolutely no customer service ability I looked on the stock market yesterday and the value of the silver coins were $87 each so they were value as close to $1000 and there's really nothing I could do about it. I talked to a few people about this and they said well they've changed management. But this is a family business my best guess is that they switch managers managements between the family, which makes it looks like it was under new management and you can trust them I think when it gets too hot, they put managements name in another relatives, leaving the impression that it would be a better.

They are extremely professional and were able to repair two pieces of broken jewelry I had. They…read morealso have a variety of new and vintage jewelry for sale. I purchased a gorgeous vintage ring that I adore. Highly recommend if you are looking for jewelry repair at a reasonable price or if you are in search of a one of a kind piece of jewelry.

I came in from out of town because a stone fell out of my ring and they fixed it quickly the same…read moreday and gave it a good cleaning free of charge. Very rare that a jeweler doesn't charge for a service, very grateful to have a great jeweler who was able to help me out!

Brought in a citizen watch to get a new Crystal they had the Crystal in the next day did a great jobread more

I originally took my Louis Vuitton Horizon watch to a local clock/watch shop to have the white…read morestrap replaced with a new black one, since the white had accumulated dirt over time. Unfortunately, they completely botched the job by cutting both the strap and the wire that connects it. I truly thought the watch was ruined and had pretty much given up hope. I could have taken it back to Louis Vuitton to have it repaired but I was sure it would have cost me hundreds of dollars to do so. Thankfully, I decided to bring it to Seattle Fine Jewelry for a second opinion. The owner, Ramir, his son Jordan, and their staff member Kaitlyn were absolutely wonderful. From the moment I walked in, they were warm, friendly, knowledgeable, and completely transparent about the repair process. Not only were they able to fix my watch, but the turnaround time was surprisingly quick. I also had my favorite diamond ring cleaned ("The Manicure" treatment) and wow, the results were remarkable. It came back incredibly sparkly and shiny, like it had been brought back to life. What really stood out to me was the atmosphere. Everyone was professional yet fun and welcoming, which made the entire experience enjoyable instead of stressful. Their prices are reasonable, parking is easy right up front, and the quality of service is top-notch. It's rare to find a business that combines skill, honesty, and genuine customer care like this. I HIGHLY RECOMMEND Seattle Fine Jewelry and will definitely be returning for future repairs and cleanings.

Nancy and Ramir are so amazing to have worked with. Ramir is truly wonderful at his craft, the…read moredetail on our wedding set is spectacular. Nancy was so easy to meet with and so helpful through the entire experience of designing the rings to be just right for us. So happy to have a family owned business to support for such an important purchase! I'd highly recommend you do as well.

Edited to respond to the owners condescension: Based off…read morethis reply I think the style of customer service speaks for itself. Saying I was happy with the option to use a clasp as opposed to a weld shows the lack of awareness. I was not thrilled but had promised my 8 year old and drove 30 min for the appointment so felt stuck. Very quickly after I initially contacted you with concerns, my daughter's bracelet fell off and was unfortunately lost. You offered to re-weld mine but about a week later prior to being able to even consider making arrangements to come back for a re-weld mine also fell off and I've been unable to locate it. The reason for this review now is because Yelp suggested your establishment, and yes I would still be bothered when I spent $100 on now missing jewelry shortly after purchase. I've since had a new one placed on myself without ANY issues. It's welded very strongly. And I got my daughter a bracelet with a clasp that is age appropriate and it's remained on through school, sports and normal 8 year old activities without issue. Sorry to upset you with factual details of your products and services. Your clasp was obviously subpar as was your welding skills. Why would I come back to have you weld it again when your welding abilities didn't last even a month? I suggest kindly touching grass. Original review: Got a "permanent" bracelet that fell off within the month. Should have just ordered a bracelet elsewhere. They clearly don't know how to weld correctly. Their customer service needs work as well.

I have a nice experience here working with the shop owner on creating a custom ring. I had wedding…read morerings and leftover rings from my grandparents and parents that really were not useful to me. I wanted the gold for something that would carry their memory and also be something that I would enjoy. I took all those rings and she used my gold to cast a new ring for me. The result is a very nice looking gold ring that is made up of my families gold and has my grandmothers wedding diamond in it. And I wear it regularly and really enjoy it and enjoy the memory of where it came from.

Couldn't find anyone in the area to replace my watch battery without sending it away and taking…read moreweeks. They replaced my battery in minutes and only charged a small service fee . Good deals and great service . Highly Recommended !!

What a great shop. The owners were very fair and honest. They told me what my jewelry was worth if…read moreI sold it independently (without my even asking) and then gave me their offer for the rings and I was so impressed by how honest and kind they were. I recommend them whole heartedly and I was very happy with the exchange I made!!!

Even though I had shopped and done business here for years, the owner came out and followed me…read morearound, telling me I looked like I was going to steal something. I did nothing to deserve being treated like that. Never going there again. Nor should you.