The Office inside is clean and nice. Staff is pretty friendly. And Dr. Chan is nice BUT the only thing I didn't like was his Cleanliness. When I got size for contacts he never washes his hands! He puts on the contact lenses for me but doesn't wash his hands. I mean, you come in, touch the door nob, writes a note or two using a pen that's been sitting on his desk.. then inspects my eyes without washing his hands! Then the second time I went in for a follow up, he seemed like he was coming down with something. I looked over to my right and the trash was filled with tissue! He blew his nose with a tissue, and geez... all he does is rise his hands over the sink WITHOUT USING SOAP. Then he just goes straight to my eye ball and takes my contacts off! Then only reason I gave 2stars and not 1 is b/c the office was nice and so were the staff. read more

I hate when I feel like my time is wasted. I purchased 2 pairs of glasses for $500+ I received a call today letting me know they were ready to be picked up. I left work early pick them up, only to get there and they only have one pair. I need businesses to check to make the sure the order is complete and provide me with an option to come and pick up one pair OR wait until the other pair is ready and pick them up together. SO NOW I have to take MORE time off of work to pick up the other pair when they come in. When I was going to try the glasses on in the office, MOST places pull the glasses out and clean them for you, the lady I was dealing with handed them with strings and something on the lenses. Great customer service!?! Not only will this be my last time dealing with these guys, the are lucky I didn't just request a refund after the horrible treatment. The only saving grace was the lady I worked with last Thursday who helped me pick out the glasses she was great! read more

Harry W Chan, OD - Optometrists Near Me - Fremont, California

I have gone to Dr. Chan since I was a wee little one (maybe 10 years now?) He and his office staff are fabulous - I'm THAT patient: the one who is always late, eats tons of office candy, needs a super rush on my contacts because I accidentally washed it down the sink (but really because I don't want to wear my glasses to a Dave Matthews Band concert) and completely indecisive about frames. Dr. Chan is super mild-mannered, willing to work with whatever plan you're on generally 'da bomb. read more

Any Wong is my doctor. She is very cheerful and precise. Really like her and recommend her. She is thoroughly professional and really helpful. I've never had such a nice and kind eye doctor. read more

Dr. Wong is amazing. She has made such a difference in my vision by being diligent and making sure I get the best prescription contact lenses. I started coming here about 4 years ago and there is no comparison with the kind of care she offers and what I had been used to with other places. I highly recommend Dr. Wong. read more

I give this place a 5 star rating for service and cleaniness. I've been here since I was a child, and by far have the best optometrist. Their employees are really nice and provide good customer service. Dr. Chan is a really nice optometrist. He is thorough with his eye examination, and he's always willing to answer any questions that you have in mind. He is a patient man, I remember asking him questions throughout the whole examination and he was happily to answer it without being annoyed. This place have a variety of eye glasses that you can choose from, Michael kors, nine west, gucci, Calvin klein, ray ban, etc. Their prices are reasonable, ranging from $100-300 depending on the brand and glass frame you choose, not big of a difference compared to other optometry. They also have a magazines for adult to be entertained and toys for kids to play with, Legos and a toy house. Overall, I have good experience at this optometry. I would recommend choosing Dr. Chan as your optometrist, he has won awards and a really intelligent man. read more

Great Service! Always courteous and completely Professional!! Always a welcoming smile!

Ive been coming here and only here all my life. I am 23 now. Alot of doctors these days try to do what they can to get your money, either "highly recommending" something or saying something is wrong with you when it really isn't a big deal. In my opinion, Dr. Chan is one of the few honest down-to-earth doctors still out there. He is very patient and kind, always explaining everything you need to know in a polite and calm demeanor. He will go out of his way to make sure you get the best treatment/products and give you the best service he can offer. I remember when my sister had contact lens issues while she was away in LA for college and Dr Chan would make personal calls to my sister to give her advice on how to handle her situation. Doctors who care about their patients on a personal level rather than just at a professional/monetary standpoint are definitely doctors I highly respect and recommend. Think of him as a family friend. The guy has also been doin the same business for decades so he knows his stuff without a doubt. In addition his appointments and checkups are fast and efficient. Receptionists are friendly as well so I dont know what is the big fuss about that. The only thing I can think of that may be a con is that they dont have a huge selection glasses. But you can always purchase somewhere else. read more

Harry W Chan, OD - Optometrists Near Me - Fremont, California

If you're looking for an optometrist, look no further. Dr. Chan is as good as it gets. As far as being an optometrist goes...I can see. What more can you ask for? Dr. Chan does his best to accommodate your every desire. Case in point: I got my eyes dilated (always fun) and I asked for one of those awesome pairs of fake paper sun glasses. Did Dr. Chan tell me no like the devils of optometry, Lenscrafters, would? No! Dr. Chan offered to give me not one, but two pairs of fake paper sun glasses! Absolutely amazing. Dr. Chan is also a nice guy in other ways. He answers all of my inane questions about his job calmly and professionally..."Have you ever squished anyone's eye?" "Are all of those letter card things the same?" "Can I play with the motorized doctor's chair?" In addition to this, he attempts to humor me when I crack possibly (and probably) inappropriate jokes. What a nice guy. His office is great too. It's got a great selection of glasses to choose from. Every pair of glasses I've worn since the beginning of time was found here. It's clean, organized, and has a wide selection of magazines (a major factor when I choose an optometrist). He has Sports Illustrated, Consumer Reports, AND Highlights. I love Highlights. Again...go to Dr. Chan. You won't regret it. Avoid Lenscrafters and Site for Sore Eyes and all of the other devilry. You will rue the day you go to one of those chain optometry centers! read more

First of all, it is very difficult to get the appointment. You can't even view the frames without appointment. Receptionist is very very rude and has attitude. She thinks that she is right and customer is wrong. She gets angry on customer and tries to prove that customer is wrong. They are not at customer friendly. Even my wife and daughter had the same experience. There collection of frame is limited. read more

Dr. Wong is amazing! She's so easy to talk to and the absolute sweetest! She's amazing at what she does!

I've been going to see Dr. Chan ever since I got my first eye exam when I was in 5th grade. Dr. Chan is very well-mannered and also very professional. The office is clean and organized, which makes you feel confident that they have things under control and aren't all over the place. There are no mishaps or mistakes that happen here. I also really like one of his office staff members by the name of Deanna. She's been working with Dr. Chan for a very long time, ever since I was a small child. She is super sweet and patient with everyone, no matter what situation may arise. If you are looking for a good optometrist, I highly recommend Dr. Chan's office. Not only will things get done, they get done on time and just the way they're suppose to. Dr. Chan is someone whom you can definitely trust as well! read more

Dr. Wong is great. Haven't been to an optometrist in years and was recommended here by the fiance. Dr. Wong was great, friendly, and informative...exactly what I look for in any doctor. read more

Just a really good optometrist. Straight up. I came here after the gf told me good things about him especially how he works with you to find the perfect contact lens for you. I think I tried 4 different brands before I found a good one. Although it required me to come in every 2 weeks to discuss with him how it was, I didn't mind whereas at Kaiser, the gave me a contact lens and sent me away without any follow up. They have a great selection of eyeglasses and sunglasses for you to choose. High end brands and lower priced ones too. His staff is really nice (although I came here one time and caught one assistant on Farmville. tsk tsk). Open late on Wednesday, open every other Saturday. Accepts VSP. read more

The key to success here: attention to detail. No hassle, no worries = happy customers! No appointments needed to order/pick-up lenses, which is always convenient. read more

I have been going to this place for a long time My kids and wife go as well. I called in to inquire when they are open and if I could come by to browse through their glasses. I was told that I can't look at glasses without an appointment. I informed the lady that I just wanted to try on glasses to see what I like, she still told me that I can't do that without an appointment. I already had my exam done a few days prior and had a contact lens fitting scheduled, but apparently I need to have a "look at your glasses on the shelf" appointment. I just grabbed my prescription and left. There are definitely other places out there.... read more

Dr. Chan is very thorough, warm and efficient. I took my 2 sons in for an exam and he kept them very engaged in a quiet, confident and flowing fashion. The staff are very warm and calm and were very accommodating to me when I wanted to come in at the last minute for a glasses fitting. read more

Love this spot , I've been coming here for 15 years . Very professional , they helped me out with a same day appointment when I had a stye. I also get my contact lens from them & one time the lens prescription was a bit blurry , they redid the prescription and changed out the lens no problem. They dont have the biggest variety of frames but have the essentials. Definitely more kids frames available. I been going here since I was 12 years old and they haven't changed since. Same great service . read more

Clean office, nice people, good selection of glasses. They don't adhere to their promise of glasses received in 7-10 working days, though. I have been patiently waiting for 12 working days now, and still no glasses. After not hearing from them and calling them myself, they said I might get them early next week (working day 13, 14 or 15). Lencrafters can do it all within one hour, so there is no magic to the process. Minus one star for being late. Minus another star for making me have to call them (they should be contacting me with the delivery status). read more

CRT lenses are hard contacts that you wear only at night to attempt to get 20/20 vision without needing any glasses or lenses during the day . My son who is 8 years old has needed glasses for the past 2 years and his power has kept creeping up. So we were recommended CRT hard contacts. After much deliberation we decided to go for it. They're expensive: around $1500 but for the price of not needing any glasses or lenses during the day , we thought it would be worth it. Anyway Dr. Chan was very good and patient with the whole process. He saw my son several times with no charge at all to make sure the correct lenses were ordered. In fact the prescription needed to be tweaked several times before the perfect fit. Now 8 weeks later he has 20/20 vision during the day and wears his hard lenses at night during sleep. His confidence and hand eye coordination have improved significantly. I needed to write this long overdue review. The whole family uses Dr. Chan and we're very happy with his experience, ability and demeanor: a true professional. read more

The staff should be trained w/ proper customer service. I called in to cancel my appointment and the person I was talking to was rude and was giving me attitude over the phone. She was telling me that she does not have time to cancel my appointment,that they are short of staff and even heard her whispering "this is ridiculous" and hung up on me. I personally also have a job that involves customer service. You do not have to be rude w/customers and let them know that you're having a bad day. Just sayin'.. read more

I recently made an appointment with Dr. Chan, and realized I hadn't yelped about him yet. I agree with all the other yelpers - Dr. Chan is one of the best optometrists, especially if you need to be fitted for contact lenses! He's very friendly, thorough and patient - he makes sure that you are fitted correctly for contact lenses, even if it requires him to fit you with various pairs of contacts each week and having you come back for follow-ups to make sure the lenses haven't shifted. You just can't beat his quality of care! read more

Dr. Chan is by far the best optometrist I've been to hands down. He truly cares about his patients, and really takes his time to make sure you, the patient, is getting treated properly. Whether I have insurance or not, he will get my business as long as he is around. Thank you Dr. Chan, for watching out for my well-being! read more

I had been going to an Ophthalmologist in SF but now that I no longer work in SF had to find someone locally. Dr Chan came as a recommendation from a friend who told me he specializes in contac lenses. I am at a point in my life where I don't have the crisp vision as when I was younger. I have been wearing gas perms for about 40 years and changing from gas perms to soft lens is a major challenge. I had tried several times before but gave up and went back to gas perms. My friends have told me to be patient and told me it would take awhile. So I started going to Dr. Chan. It took over 3 months to get the right prescription and he was always so patient! I was very impressed at his creative means to get me fitted. I am sure that I was a challenge but just wanted to be able to see distance and work with soft lenses. Getting old is pain! I highly recommend Dr Chan. Excellent Doctor, very patient, professional and knowledgeable. Thank you Dr Chan!! read more

This is my first review, so you know that Dr. Chan must be pretty awesome. I was pleasantly surprised to find three other glowing reviews as well! Well, I've been seeing Dr. Chan ever since I left my other optometrist, also in Fremont, who was always late, over-booked, and seemed more interested in selling me stuff than my eyes. (hmm. Maybe she deserves a review too.) What a nice change when I first met Dr. Chan and he was: on time, very professional, and told me my contacts were still fine and that I really didn't need to get anything new. That is how it has been for the last 10+?? years. I don't rave about my other doctors, but I will rave about Dr. Chan. He's someone you can trust, and that's pretty great in my book! Deanna is totally helpful too. Check them out for all of your eye needs! read more

Harry is an awesome optometrist. I had gone to another optometrist before him and the prescription wasn't fully comfortable and fitting for my vision. I just got new glasses from Dr. Chan and they are great! read more

DO NOT EVEN WASTE TIME CALLING_NO STAR! I called inquiring about the insurance if they take it and if I can make an appointment. Irma was extremely rude from the gate. She told me she was doing ME a favor by scheduling me an appointment. But yet I'm the customer.I called back to speak to the manager Irma stated "she IS the office manager!" I told her I wanted to cancel my apt because she was rude and I didn't appreciate it how she was speaking to me. She said oh ok. I asked her if her Dr. had yelp she said NO!? obviously he does? read more

Very unprofessional and rude office staff. Even if you have been patient with them for many years, they would treat you very rudely and disrespectfully. Forget about the patient care, this office staff does not know any courtesy of customer service. Giving at least one star for Dr. Chan, who seems to be a reasonable person/doctor, only if you can reach to him (otherwise this office does not deserve even one star). I won't give Dr Chan more than one star since he is also responsible for employing such unprofessional & rude office staff and letting them treat the patients such disrespectfully. Almost guaranteed that his unprofessional/rude office manager would not let you talk to your Doctor (Dr Chan) even in the urgent situation like your high prescription glasses broke or any serious trouble in your eye preventing you to work or drive and you are looking for a quick help to get back to your normal life. You will never get routine appointments on time when you need. If you insist to talk to your Doctor for any such eye urgency, this office staff would ask you to call 911, no kidding, they did that with me. Wish I would have read other reviews and not build any relationship with this Doctor's office. Realizing now after getting into one such urgent situation and receiving above treatment from this office staff/manager. For future, would definitely look for a better place with better staff in addition to a good doctor, a learning from this experience. Writing this review to help others to not to get into such situation with this Doctor's office. read more

I saw the review on Yelp and decided to go there. Like everyone said, Dr. Chan is very nice and take his time to give me the exam and check what the problem is. read more

I agree with the other comments. We have been going to Dr. Chan since my son was 4 months old. He is now 23. Dr. Chan is wonderful, patient, kind, etc. His staff is wonderful. My son feels comfortable going into the office if his glasses need adjustments etc. He walks in and the staff recognizes him and helps him within minutes. My son recently switched to soft contacts and Dr. Chan did a through eye exam to determine the best contacts for my son. I would highly recommend Dr. Chan read more

Yo. My eyes are actually pretty bad. This whole time I thought I had good vision and didn't need glasses, but Dr. Chan actually takes his time with you and makes sure you get the best possible sight. I was really mind blown at how good I could've been seeing this whole time. He's a great doctor and was really really patient with me. Definitely recommend going to him for your eyes. read more

Dr. Chan diagnosed a serious eye condition for my mother from a regular eye screening. She is now being treated under her kaiser plan for the condition & misses him greatly. She is so grateful that he caught her glaucoma in its early stage before permanent damage occurred. We would recommend him to anyone seeking a new optomitrist. read more

Dr Chan is very thorough and detailed in his examinations. He is not pushy and took time to explain everything and answer my questions. I highly recommend him. read more