I had the most incredible experience at Harry Winston, and I have to shout out Christina. she is truly a gem. PUN FULLY INTENDED From the moment we walked in, Christina made us feel so welcomed, comfortable, and honestly... a lil bit like royalty. Luxury boutiques can sometimes feel intimidating, but she completely flipped that experience into something fun, warm, and exciting. Her energy is unmatched. professional, knowledgeable, and effortlessly personable all at once. What really stood out was how genuine she is. She took the time to understand what we liked, never made us feel pressured, and somehow made the entire experience feel like we were just hanging out with a friend who happens to have impeccable taste in the most stunning jewelry in the world. And let's talk about her expertise. she knows her diamonds and pieces inside and out, but explains everything in a way that feels easy and engaging and not overwhelming ag all. It made the whole experience not just enjoyable, but memorable. If you're visiting Harry Winston in Beverly Hills, do yourself a favor and ask for Christina. She completely elevated our visit and turned it into something special we'll never forget. 10/10 experience. STILL smiling about it read more

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Great designs, wonderful studio and fabulous service. Attended with a friend who is a regular and I was overly impressed by the service. This prestigious company provides exemplary service in Luxury Sale. WOW! read more

I recently purchased my engagement ring and wedding rings from Harry Winston. The quality of the rings is exceptional, and they have exceeded my expectations in every way when I received them. Our salesperson, Lisa, is very responsive and helpful, and surprised me with a lovely gift for my birthday month when I received the rings, which makes the experience more special. read more

I had the pleasure of visiting Rodeo drive today for the first time. I was greeted by employee Charles McFadden. It was the most magical experience because of Charles. Not only did Charles greet me with a big smile (under his mask of course) but he took the time to entertain little old me knowing very well that I was not making a purchase but simply came to visit. Harry Winston is very lucky to have someone like Charles working for them. My day of Rodeo drive was so special because of Charles. Thank you Charles for this exceptional experience. from, your friend in Toronto read more

Very good shopping experience, sales Charles is very friendly, professional, and communicates in a timely manner. If you want to buy hw, you must find him read more

HW will continue to our family jeweler of choice! Well worth the drive from Menifee. At this stage in life, we are able to shop where we want, that said, I highly recommend Harry Winston for quality & service. As far as we are concerned this is the bar all others shoot for. read more

If you know nothing about diamonds and you are looking for a stunning engagement ring and wedding bands, go to Harry Winston and talk to Charles. We first met Charles in 2018, a year before we married. He is so nice and explained everything we should know about diamonds in an understandable way, even knowing we were not planning to buy rings at that time. So this year when we plan to buy our rings we first thought about Charles and we went back to him to buy our engagement rings and wedding bands. He really tried his best to help us find the right rings for us. Not necessarily to be the biggest diamond or the highest clarity. He spent time listen to us and help us choose the one we really wants. Thank you Charles, you are the best sales person I've every met! We would come again to you for our next diamond accessories. read more

I had so much fun!!! Couldn't have asked for a better bridal shopping experience. My husband (then fiance) surprised me with a weekend appointment at Harry Winston. Kazumi was fantastic! My husband and I wanted casual, low-key, matching wedding bands, so Kazumi showed us a couple styles and helped us order the rings in our sizes. We had our rings engraved and those were done beautifully. With the drop-off and pick-up, we had to make a couple trips to the store, and Kazumi was always friendly, approachable, and professional. On one of the trips where she was running late from her last appointment, she had the manager helped us, and he was so welcoming and efficient in taking care of us. Now! After the wedding rings were ready to go, I peeked into a couple jewelry cases and tried on rings that were worthy of locking the front door - one was a 17 carat yellow diamond ring! It was so much fun! I am so happy with the customer service at Harry Winston! And thank you husband for this wonderful experience. read more

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This is the world's best place to buy a piece of jewelry. I will start by saying I have bought many pieces from Tiffany's and Cartier over the years and though nice jewelry the customer service has never been spectacular. When we finally made our way to HW, about a month ago, I brought my teenage daughter and my sister with me to buy my first HW piece. We had read on Yelp that Charles made the experience even better. As luck would have it, we had Charles as our sales representative. He was the most amazing and outstanding sale person I have ever met!! He treated my teenager daughter with respect and made our shopping experience AMAZING! He was polite, listened to what we were looking for, and made sure we were treated like royalty even though we were only buying a smaller purchase. Just when I thought it could not get better I received a surprise in the mail today. A book about HW completely out of the blue. It made my day and brought a smile to my face! If you want a truly unique and a once in a lifetime experience buy from HW and request Charles. You will not be sorry. As for my ring it is exquisite! Thank you Charles! I will be purchasing my next ring from you shortly. Destiny, Daughter, and Sister:-) read more

Amazing Experience! We were looking for wedding rings and visited all the jewelry stores in the Rodeo Dr area, but no place (sales person) compared to the reception that we received from Charles at the Harry Winston store in Rodeo Dr. He was very welcoming, attentive to our requests and quite knowledgeable. He helped us pick the perfect rings. He even upsold us on the rings :), and we were very happy about it. His kindness and professionalism made this experience very special and unforgettable. As I mentioned at the beginning, we looked at many stores, but decided to pick the rings from Harry Winston primarily because of how Charles made us feel. Thank you for the experience and the perfect rings! read more

Nice experience of shopping here! We bought the rings with the help of Charles in October Holidays, but due to travel time limitation we could not engrave the rings right away, and we also forgot to bring the ring box that can contain 2 rings at a time. Charles help us to contact the Harry Winston in Hong Kong so that we can get our rings engraved, free of charge after 3 months of purchase, and evan got usa free ring box. Definitely recommend to buy the rings here, not only for the brand and the quality, but also for the helpful suggestions and good service evan when you are far abroad. read more

I've found myself in Harry Winston 3 times - twice to browse and once for a private event. Every single time I was treated with utmost respect and unparalleled attention. I've shopped in other jewelry stores in the area and no customer service comes close to Harry Winston's. The most recent visit was an evening about 30 minutes out from closing. I've been casually trying on different engagement rings for a month to get an idea of which shape stones I like, how thick I want the band to be, etc. Brandon graciously greeted me and we began looking at different rings. He went in depth about color and clarity, and even went as far as explaining fluorescence and how it affects price. He was honest, knowledgeable and a lot of fun to talk to and work with. He even took the time to sit down with me and give me an idea of what stones I would be interested in are currently costing. I've worked in retail for some time now and I couldn't be more impressed by Harry Winston and their employees. In a world where luxury quality and customer service is on the decline, I'm confident that no such thing will happen with this company. I'm not sure when the day will come, but I will definitely be a Harry Winston customer. read more

I was scared to go in here honestly because I thought we would be stared at up & down & totally ignored. That so wasn't the case. They were so nice & this one salesman insisted I try on a beautiful $8 million pink diamond ring. I fell in love of course. Their diamonds sparkle like no other. If only I had me a billionare sugar daddy to buy me some goodies here. But, the salesman reassured the bf that engagement rings do start at a "low" $5,000. **Hint hint, to all the fellows out there with a designer crazy gf.** Of course I was dropping hints too! I always said I would want a Tiffany's ring...but momma's got a new want...a Harry Winston! =) Beautiful and exquisite jewelry and great customer service. I felt like I got treated better here than at a few Tiffany's locations, & I can actually afford Tiffany's merchandise! Ballin' not on a budget? Stop on by to Harry Winston! read more

Any client willing to buy any type of jewelry that Harry Winston sales, I highly recommend to come see Charles. The experience of buying an engagement ring was phenomenal. Bought the ring in the end of March. I barely proposed this past weekend. I can still remember how I felt and with my grandpa. I still remember everything he taught me about jewelry and diamonds. I can still remember how comfortable it was asking questions. And I can remember how it was leaving the store. Like Superman! So if the experience and the bet quality jewelry is what you're looking for. Come here and speak to Charles. read more

We are still sharing with everyone how special Charles made us feel and the wonderful education we received about Harry Winston diamonds. Truly fascinating. Working for a lifestyle brand here in Waco, Texas we understand the importance of the guest experience and Charles went above and beyond! If we are ever back in LA, we will most definitely plan to visit your store again! Thank you! read more

Charles has always been my go to person, but he really went above and beyond for my Omaha's birthday. This was an unforgettable experience.

We want to thank Charles's help in finding the amazing and impressive rings for my wife and I. We actually asked for resizing our rings two times, and Charles always treated us nicely. He accepted our requests friendly and provided professional guidance to help us understand what we could expect. We sincerely appreciate the experience at Harry Winston in Beverly Hills because of Charles' service. We will come back again. read more

We went to Cartier, Van Cleef & Arpels, Graff and Harry Winston searching for our engagement ring and wedding bands. I will say if you are looking for engagement ring or wedding bands, just come to Harry Winston Beverly Hills and talk to Charles. You will find the best quality and the best customer service here. Charles helped us find our rings. He knew what we were looking for and provided a lot of useful information. Charles answered all our questions nicely, even if we knew some question sounded dumb. Most important of all, we felt so comfortable talking to Charles about our budget. He was still patient and eventually helped us find our rings within our budget. We can feel his passionate while talking to him. We can't stop thinking of Harry Winston after walked out the store, so it didn't take us much time to make our decision. We are really happy about our rings and will remember this day forever! Thank you Charles. read more

Harry Winston - Solitaire Engagement Ring - Jewelry Near Me - Beverly Hills, California

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I don't write reviews too often but I have to say this is the BEST HW store ever! The atmosphere inside the store was not only high class but also very friendly at the same time. My wife and I had a great chat with Charles, one of the best salesperson we've met. We can tell he wasn't just one of those ordinary salesperson who is solely trying to make a sale, but he was also very passionate about the brand as well. We expressed our interest on a pendant my wife had always wanted but hard to get, and frankly speaking we didn't put on our hopes up too much at the time. And what do you know, abt 6 weeks later we got a msg from Charles saying the item was available! My wife and I were very excited especially it was actually right around my wife's birthday. We happily purchased it and it really made our day! Thank you Charles! read more

See Charles Mcfadden at Harry Winston Rodeo Drive for special occasion jewelleries pieces. Easily one of the best of the best, out of my decades of buying jewellery. He's super knowledgeable, very experienced salesperson. Makes buying easy. We'd come back to see him next time we want a Harry Winston piece. read more

My fiance and I are based in Chicago. However, a few weeks ago (first week in December) we were traveling in California and we stopped by Harry Winston on Rodeo Drive to get my Harry Winston engagement ring polished and look at some jewelry. Charles greeted us warmly right away and made us feel so welcome even though we were looking to get our ring polished and not necessarily purchase any jewelry that day. What an amazingly kind person Charles is. He showed us a few rings that I was interested in and took his time with us. He offered us water and even some chocolate! Charles had to step away because he had an appointment that showed up but he made sure that we were taken care of with another colleague of his. My ring made its way back to me even more sparkly than before if that is possible. His hospitality was flawless and you could tell that he is passionate about Harry Winston. If you are interested in purchasing a Harry Winston piece of jewelry, I highly recommend asking for Charles - you can't go wrong and you will receive the best Harry Winston experience service! read more

Last month, I was looking for engagement ring in Harry Winston. Fortunately, Charles was so nice and helped me a lot. He tried his best to find all potential inventory all over the world for me. Finally, I chose my favorite one. Charles is one of the best sales I have even seen. read more

Can the customer service get any better? After the nice sales lady measured my sizing, she let my ghetto-fabulous ass try on one massive non-conflict diamond bauble after another while patiently explaining the intricate features of each piece. As can be expected, the price points are exorbitant and would require most people to take out a massive loan. However, the jewelry is the most beautiful I've ever seen, in person and photos. It makes you wish that your man would sell all of his belongings and dumpster-dive for food just to give you one of these sparklers. I already have my dream ring picked out - it's called the "Attraction" and true to its name, EXTREMELY attractive. I was sent off with a thick catalog containing the jaw-dropping bling, which I flip through frequently while contemplating becoming a full-time gold-digger/sugar baby/video vixen for my next career move. read more

I hardly ever review things, but felt compelled to, based on my experience today. I had absolutely no intention of buying something at this gorgeous store. But, nevertheless, we were greeted warmly and even were allowed to try on a multi-million dollar 10 karat diamond ring. No questions asked. I wish I remembered the gentleman's name that helped us, but he clearly loves his job, and made us all feel like princesses. I doubt that they look at Yelp reviews, but if they do, thank you Harry Winston for treating the average Joe Schmo like everyone else! read more

I'm only wishing I could review HW as an actual client. I spent ten minutes IN the store looking at lovelies and the next two hours OUT of the store looking for a rich "potential ex-husband" to buy me something...anything....please! Ohhhh look there's Van Cleef & Arpels across the street! read more

I walked into Harry Winston expecting to get no service and a bunch of attitude. Instead, the sales staff was actually quite friendly and very willing to help out. Add in the fact that they're knowledgeable about diamonds and you've got yourself a great place to buy jewelry. The prices at Harry Winston are surprisingly low (they are still higher than your downtown jeweler, but they aren't nearly as outrageous as Tiffany's). Also, if you buy from Harry Winston, you know that you are getting a diamond of the highest quality (i.e., they only sell diamonds f grade or higher). In other words, if you want to take the guesswork out of buying a ring, you might be willing to pay the inflated prices (plus, if you're into brand names, you can say you bought a Harry Winston ring). Based on my experience, I'd recommend Harry Winston to anyone who is looking for excellence, both in customer service and in the quality of the diamond/ring. read more

Ok, I just went in with my Aussie friend as a "lookie-loo" after reading the reviews! While I'm not looking to buy anything at Harry Winston, I was interested in the history, the diamonds and the celebrities they have dressed for various events, including the Oscars! We had an Asian lady welcome us but she didn't answer many questions and it appeared she wasn't interested in entertaining any of my questions! There wasn't anyone else in the shop so I asked but stopped after the second question! Maybe I had someone with an "off day" but I certainly did not feel warmly welcomed at all here! Still nice to stop in and have a looksie! read more

Note to any potential suitor: If you ever intend on proposing... I would really, really, really love you forever if you got me a Harry Winston ring. Best time I ever had was going to Harry Winston with my best friend, pretending like we were going to get engaged and looking at all the rings. And man, talk about customer service -- it really can't be beat. Amazing personal attention (which god, is to be expected if you're spending that much on a ring). *sigh* Maybe one day.... read more

Lynda is awesome! We flew from Seattle to LA to get our rings at Harry Winston. Before we got there, Lynda worked with us to make an appointment and made sure that she had the styles we wanted to check before our appointment. The entire communication was easy and she replied all my emails very quickly. On the day of the appointment, before we got to the store, Lynda suggested that we could park for free behind the store. Once we walked into the store, she greeted us warmly and provided us with drinks and snacks. This was the first time I have ever walked into a Harry Winston store. I always thought Harry Winston would be a place with poker-face sales persons who would not want to talk to you. However, Lynda changed my prejudice! The entire time I was in Harry Winston store I saw everyone was so happy and also relaxed and didn't I feel any pressure. Lynda helped us went through any questions we had and explained everything we need to know about the products. She also helped us do the sizing to make sure the rings fits. And Lynda always try to make small talks that make us feel that she actually care about her customers. Eventually we made an order for the wedding bands we wanted and Lynda worked with us to place the order and also reminded us that we can have engraving for free. So cool! Since we do not live in LA, she then made sure that she would ship the rings for us with the fastest and secure way once she got the ring. Before we left the store, Lynda even gave us some small gifts from Harry Winston! I went back to Seattle and received the rings within a week with the engravings. And they all packed nicely and Lynda included extra leather pouches that we can use for storing the rings when traveling. That was a good surprise! I then found out that I forgot to ask for a double ring box which would be great to use for the wedding. I send an email to Lynda and she immediately replied that she would ship one for me soon. I received the box within a week alone with a hand-writing card from Lynda. The entire process was so smooth with the help of Lynda. And I feel although I didn't buy a very expensive piece from Harry Winston, however the customer service I received made me feel like I spent millions and I would definitely be a loyal Harry Winston customer from now on. :) read more

Great customer service. I walked into HW with a hoodie, jeans, AND a backward turned baseball cap .. and I still got great service even though I don't think I needed it. I did feel kind of out of place with my sub-six-digit salary =(. Came here with a couple of friends to try on some engagement rings to get a feel of different styles and the salesperson we worked with was super helpful with all our questions and really sold us on the uniqueness and quality of HW. He noted that every ring is handmade vs. other chain stores (cough, Tiffany's, cough) and that they even offer crazy perks like ring upgrades 0___0, cause after a few years that 15 karat ring is going to get pretty boring, am I right? I was a little irked that were weren't offered drinks like some other customers but I think they know that our group was just small potatoes vs. the older, more well dressed crowd browsing around. This is a definite place to visit to check out some fine jewelry in the Hollywood area! read more

I have to admit that I felt overwhelmed by the armed security guards to even go inside, but in this case I am going to judge a book by its cover, which to me, was the best part of this store. Waving steel and wonderful original compositions of a very fresh looking exterior made this store the jewel of Rodeo. If you can imagine even having a jewel amongst riches, this store is it. Like most Yelp reviewers, getting to actually be a client here, must mean in no way can you also have 2000 four dollar sign $$$$ restaurant reviews. read more

Got our wedding bands here - this review is for both Kazumi and Eva. I've always loved this salon, the service is always impeccable even if you're just coming to browse. When it came time to actually purchase, Kazumi was very patient and informative, and helped my fiance and I with sizing. My fiance and I had also gone to Van Cleef & Arpels and Cartier, but based on service, fit, and surprisingly on price as well, we chose to go with HW. I'm definitely glad we did! The next time we came in to put in our order, the salon was packed - Kazumi was with a young couple who looked serious about buying an engagement ring on the spot (I remember how fun my experience was, and I wasn't about to ruin another couple's moment with that in mind!), so I waited on a comfy sofa in the back. I was offered my choice of beverages and chocolates, and also took some time to stroll the salon and look at all of their beautiful diamond pieces. Honestly, I realize I was just waiting in the backroom but their service and beautiful salon made me feel like I had died and gone to heaven haha. The couple ended up taking a while longer, so Eva kindly stepped in to help. We discussed more measurements with her and put in our order. Eva was equally kind and helpful, I'm very thankful we got her service as well. After the young couple finished up, Kazumi came back and we finalized the purchase. Between Eva and Kazumi, I was very happy with my experience at HW. I am in a lot of stores around Rodeo very often, and among all, the service at HW is top notch. 5 stars! read more

An absolutely fabulous purchase experience. Our salesperson Ruth was very professional and knowledgable. First time being in Harry Winston purchasing a bracelet as a present for my girlfriend, I worked with Ruth from the beginning of August to plan this surprise and she made an extra effort to make sure the delivery of this surprise is perfect. I was thoroughly impressed by her hospitality and patience as she explained to us the history of Harry Winston and the company's standards on diamonds. She made us feel very welcomed and comfortable as purchasing from a brand of this caliber can feel intimidating at times. My girlfriend and I will definitely be heading back and work with her for our future jewelry purchases. read more

I had family in town from Japan and was showing them around town. We stopped by Harry Winston just for fun. Brandon, the friendly sales associate greeted us and we started chatting. We told him we weren't in the market to buy anything early on so he didn't waste his time trying to sell us something. He was still so friendly and showed us some jewelry and gave us a tour of the store. We really appreciated Brandon's hospitality and if someday we are ever in the market to buy a Harry Winston piece, we will be back to buy from him ;) read more

I came here with my best girlfriend to have a look at their engagement rings. My boyfriend is super busy and since there are only so many days he gets off. Excellent customer service. Beautiful location in Beverly Hills. Free two hour valet parking within walking distance. Love that we got to take a catalogue home with us that describes the special techniques/expertise that sets Harry Winston jewelers apart from other jewelers. The dark lighting I could do without but their diamonds shine regardless. Eva was particularly helpful. read more

My fiancé and I had our wedding bands selected at a competitive near by. Decided to stop into Harry Winston to compare selection and price. We were excited to see the unique selections of rings. Then we met Katerina. What an amazing and kind sales person. She was very attentive to our needs and was able to special order a different size for us. If you are looking for professional sales staff and exceptional service then look no further than Harry Winston, Beverly Hills. read more

Rui is awesome! Since we don't have a store in SF, I emailed the general customer service. Rui got in touch with me within one day and provides a lot of very helpful information, including the price range, timeline and their stock. My fiancé (now husband) and me decided to travel down and take a look in person. The in-person experience was even better! We tried a couple of designs and Rui is super patient and offers good advice. When we couldn't find the right diamond in store, he searched through their stock in the whole country and even their raw diamond stock to help me find the one I like and within our budget. He also offered recommendations for wedding bands that could go with the engagement ring. We ended up getting the classic solitaire and the Ribbon wedding band. Super happy about the whole experience! read more

"Diamonds are a girls best friend" sometimes. The customer service here is top notch. The selection in diamonds are pretty decent and the designs are classic. Even if you don't find what you're looking for at the store or like myself want a bigger diamond, they will find it for you. Shop around before you make a big purchase. Remember what they say "diamonds are forever" haha! ;) read more

We worked with Charles to get our wedding bands (both mine and my fiance's) at the store in Beverly Hills and he was fantastic to work with! He responded to all my texts in a timely fashion and kept us up to date. He managed to get us our wedding bands before our wedding date, despite the COVID-19 shutdown, which was a major concern for us. It was a first class experience because of him. We definitely plan to work with Charles as we buy more Harry Winston pieces in the future! :) read more

Rui is very professional and patient. He helped me find the best ring that meet my specific needs. They definitely have the best diamonds in the world! read more