I had a very good experience. They sell Stylus sofas which are high-end, but the prices are good…read morefor what you get. The people were friendly and helpful, even when I changed my order at the last minute.

good quality furniture, good prices and quick delivery. whole interaction seemed so easy. very…read morehappy with the result. we bought a stylus sectional, we shopped around and IHF had the best prices by far

Honor and integrity, without it just another store. Next may not be fancy, but they have a great…read moreselection, and deal in some great brand names for a much lower cost. But, the customer service, this is where they shine. They make it right. This is my third visit, and I will always go here first.

From the owner: Next Home Furnishings is a family owned and operated business for the past 12 years. Located in…read moreNanaimo, we serve the area, providing new and used home furniture. What's more, we accept quality trade-ins. Come by and see our selection of bedroom furniture, lamps, sofas, dining room sets, tables and more.

I can appreciate the type of store that it is for foodies and those whom like to cook and bake,…read morehowever, the prices for what they are...are way over priced. I am from Vancouver and even the priciest shops in the city aren't this much. The staff are helpful and there's a lot of selection, however, there was nothing for me other than a walk through.

Best fun shop in Nanaimo. Lots of treasures from around the world. Funny card section. Lots of…read morefurniture with a bit of an edge. Great spot for finding interesting gifts. Beautiful Pandora and jewlery selection. A fun / lively staff that are there to help you and figure what works best for you. The BEST Christmas window displays in town. Lots of thought and love has gone into making this shop. One of Nanaimo's best treasures. Downtown shopping area has been turned around, check it out. Way more fun than the mall or malls( plural for Nanaimo).

I love dealing with the staff and owner! Glenda knows her furniture and is totally flexible. No…read morepressure tactics here. Wonderful to know we can purchase solid wood, BC made furniture! It's like shopping in a candy store. Highly recommended! cheers Jo-Anne

Westcoast Solid Wood Furnishings, offers the best solid wood furniture made in BC for your home,…read moreoffice or cottage. Your choice of wood - maple, oak, alder, birch or pine - and your choice of stain colour and hardware. Family owned and operated in Nanaimo for the past 20 years. Solid wood furniture means solid value.

The level of service, pricing and quality of of the mattresses and frames in this store is…read morefantastic. I run a boutique hotel in Gibsons and I wouldn't shop anywhere else. Guests have all commented on how comfy our beds are and Burney, the store manager, has provided a level of service that is truly incredible. Thanks guys!

From the owner: Our locally owned and operated mattress shop offers the best quality mattresses and bedding…read moreincluding sheets, mattress covers and a wide variety of pillows. We offer the top brands and the best materials, from wool to latex. Our elite bedding products will help you enjoy a better nights sleep as soon as you get your new mattress set home. Visit us today to browse our great selection and work with one of our knowledgeable staff members!

EXTRAORDINARILY AWFUL customer service department! It's actually zero star rating. I purchased an…read moreexpensive custom Elran couch from Dodd's. The leather is mismatched and the recliner electric mechanism is faulty. Dodd's has one customer service person "Tina" who looks after the whole island and has 600 complaints that she cannot get to. I've been waiting 6 MONTHS to have my problem resolved (couch arrived July 29, 2022). They never let you talk to Tina as she is always in a meeting. "just email her". But she never emails you back. They hired one person "cole" who they have since "reshuffled staff" and he is now gone. He at least got the couch looked at by service to confirm it is a manufacturing issue. Now he is gone so I am in Tina's never ending waiting room. I would NEVER buy an expensive product from this distributor again. Go to Urban Barn. They are lovely!

I had a very tight timeframe to furnish the new home we were moving into. Michelle Lund looked…read moreafter me, and I couldn't have asked for better help. She only showed me pieces that would arrive in time, kept to my budget, and was excellent on following up on the orders. Everything arrived on time (including custom orders) and I was very happy with everything. Michelle was professional, friendly, and extremely committed to providing excellent customer service.

Excellent service and an amazing choice of beautiful furniture. Everyone was terrific to deal with…read moreand are doing a great job to ensure I am super happy. Definitely will be my first place for any other furniture purchases! Kudos

I wanted to support a local small-town businesss and purchased an expensive ($3700 incl. tax)…read moreleather power recliner chair from One Stop Furniture in Sidney, just before leaving out of country for the Christmas holidays. I was hesitant about the purchase, but felt I could consider and deal with it further after the Christmas holiday when I came back in a couple of weeks. Although I thought it would grow on me, the chair was a bad choice on my part and does not match my style or decor. Though only weeks since the purchase, when I returned home I approached One Stop about a return but they would not sway from their 7-day return (20% restocking) policy, as I was now beyond 7 days. I have offered to accept a refund for even just their "cost" of the chair, or return it on consignment, or even just an in-store credit. The chair is only weeks since purchased and their response is "nothing we can do for you". So try to sell such an expensive item on-line for anywhere near my cost. I am hoping to recoup on-line possibly 1/2 the price I paid, but doesn't seem so. Will be an extreme loss for me. I am disappointed that One Stop would give me no consideration or no possible options beyond their 7-day return "nothing we can do for you" policy. I am very disappointed with One Stop giving no concession at all for return of an expensive "new" item, and will never shop there again. Tony in Sidney.

seniors avoid!! and never go into this store alone!! i am a 78 yr old low income senior that was…read morepressured by the owner and manager into signing what they call "a form" before leaving this store. i was scammed out of $2,000.00 no furniture as a result.

Lovely couches with great guest beds in the Hide-a beds. the owners are lovely people and very…read morefriendly and helpful.

Superb customer service, unique variety of gifts and one-of-a-kind collectibles! Would recommend to…read moreanyone traveling by and worth the extra time to browse. Darling shop~

They have a good selection of home and garden stuff here. I came here the last time I was in…read moreNanaimo. They were closed on X-mas eve, otherwise I would have picked something up for the mother of the guy I am dating, however, I am inspired to come back as the lady who was there was very helpful and the prices were good.