Employees were friendly and did a great job with my dogs haircut. Will recommend and come back…read moreagain. There was a miscommunication that happened but it was discussed and settled professionally.

First timers here!…read more My little Tofu looked and smelled so good after her grooming here. They were all very nice and gave me a detailed overview of what happened during the service. I appreciate it because I didn't know that my dog was scared of getting her nails trimmed. They're always busy so make sure you call ahead to make your appointment. They also have a store attached to them so you can buy retail items there. The service was pretty fast and there's tons of things to do nearby while you wait. Pricing was $95 for my pup. My only complaint was the parking. It was a little difficult as it is street parking only.

It was our first time to use dog hotel. We were really nervous…read more But my worries was not necessary. They were really sweet and updated me day and night everyday with pictures and food. My puppy had more fun at the day care than at our own home!

Our first time leaving our furry babies at Pup Club for 5 days. We were sent updates everyday in…read moreregards to feeding, and play time as well as photos. Both our furry babies were well taken care of and had an amazing time at Pup Club. My family and I will most certainly be using Pup Club again in the coming months.

We absolutely love Planet Doggy. It's never easy leaving our baby when going out of town, but the…read moreteam at Planet Doggy always take such good care of our girl, Pâté! The daily updates are so appreciated, and the grooming she receives before she comes home is such a load off our shoulders. We miss her while we're away, but it's such a relief knowing she's in the hands of Planet Doggy!

I cannot say enough wonderful things about Planet Doggy. We were anxious about leaving our precious…read morePenny for several weeks after the fires, but Fabiola's warmth made us feel assured she was in the best hands. The staff's attentiveness is truly exceptional. During her stay, they sent us updates which is so important to us. You could see they were genuinely paying attention to her. The care and compassion they showed was incredible. Penny can be a little nervous around other dogs, but the team made her feel so safe and loved. We are so grateful to have found this place. If you're looking for a boarding service that treats your furry family member like their own, look no further.

I've struggled to find a cat groomer in Pasadena for my older Himalayan, Mr Rochester. Ivan was…read morewonderful. He listened to what I wanted for my cat and understood my request. Mr R came home looking sharp and feeling good! The most important part of this grooming service was that my cat came home stress-free. What's best for my cat is always my number one priority and the Pet Garden understands this. They kindly offer to groom cats as early in the day as possible to prevent them from being stressed by the daily activities of the daycare. I will go back!

Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

We have had wonderful experiences boarding our beloved mini schnauzer with them. I can see they…read moretruly care about our dog, they are so sweet. I highly recommend them for pet supplies and dog boarding.

Had an exceptional time here , service was well done and the employees here are very kind and…read morehelpful. My dog wanted to come back in, can't wait to come back next time! Very friendly staff highly recommend. Service was beyond!

Max loves going to Heavenly Pet Resort, he is always excited to stay there…read more When he requires medication they take care of him.

Everyone at heavenly pet resort is very friendly, and they all seem to love animals. The lady that…read moreI spoke to was able to acquaint with my slow to warm up sometimes grumpy dog fairly quickly. The facility is clean and organized. I'd like to add that they have multiple doors throughout the facility which prevent accidental escapes which is wonderful. They don't however provide photos/videos of pets throughout the stay, but they do post pictures on their instagram. Would definitely recommend them.

Michelle and John have been apart of my life since 2023. I first found their business due to a…read moregoogle search because I needed daycare for my dog, Mochi, who had just joined our family. Mochi is my first dog and she was experiencing separation anxiety but from the first visit to Fur Baby Babysitting; she made herself at home. Michelle and John are so responsive and are genuine people who love the dogs who enter their home. I recently adopted a new dog, Kimchi, and she even looks forward to us arriving at their home. I'm so grateful for Michelle and John's open arms and kindness to my girls. I recommend them to everyone I know.

We love Michelle and John! Our fur babies love going over too. Once we park the car and open the…read moredoor, they are running and pulling us to their front door. I've never felt so much comfort with someone taking care of my babies but I know they are always in good hands when they go over. 10000000000% recommend Michelle and John!

I don't know why I have not left a review yet considering I've been coming here for quite some…read moretime. My dogs used to go to I dig my dog, but I stopped after an incident wherein my dogs had been peed on and attacked by a larger dog. I think any place that you choose is fine so long as the staff and the place resonates with you; for me, Dogtopia is that place. I absolutely love Dogtopia! Every month they provide you with a calendar of events, and you can take themed photographs of your dogs or do arts and crafts. My only complaint is that sometimes I feel like I am overcharged for the photographs, considering my dogs are in the photo together. However, the fact that they take the time and effort to do these projects with the dogs is so cute and appreciated. The boys also love going and every time we drive by, or pull up to the driveway they get really excited. I have left them overnight a couple of times and I have had no issues. Dogtopia provides kibble for them, and they also cook food for the dogs. Or you have the option of bringing your own food for them. I also really love that they provide you with a little report card whenever the dogs get boarded. There is an app so you can schedule when you want your dog to come in, and you can schedule grooming or spa appointments. There was an incident once where my dog had his nail cut a little too much and was bleeding. Dogtopia did let me know, and I appreciated that they took the time to remedy the situation. I was even offered a free day of daycare because of having to take my dog to the vetveterinarian. I feel like they really care about my dogs, and they know their names as soon as my boys arrive in. They are also aware of who is picking them up and who is on your emergency contact list. Whenever my dogs have had any issues, I get phone calls. For example, Kennedy did have a seizure and I was immediately called. There was also a time where one of my dogs had a large hematoma, and Dogtopia did a good job at making sure that his wrapping stayed intact. It was nice to be able to have Carmichael still go to daycare, even though he was in medical treatment. The staff is really friendly and for the most part they do a good job at making sure everything stays clean. I love getting the weekly newsletters, but my favorite is getting photographs of my dogs. If only they provided more photos! Plus, I love watching my dogs on camera.

My 5-year-old Maltese, Finn, has been attending daycare at Dogtopia East Pasadena for the last 2…read moreyears, and I couldn't be happier with the experience. He absolutely loves the canine coaches and the fun, welcoming atmosphere. What I appreciate most is the structured and supervised environment..it gives me peace of mind knowing Finn is not only safe but also engaged throughout the day. The live webcams are such a great feature, and I love being able to check in on him during work. The entire team is caring, professional, and trustworthy. It means so much to have a reliable place where I know Finn is happy, safe, and well cared for. I'm truly thankful for Dogtopia East Pasadena and the wonderful staff who treat Finn like one of their own. Special thanks to Makayla, Matt and Destiny who are absolute superstars! I highly recommend Dogtopia to anyone looking for a daycare that goes above and beyond for both dogs and their humans!

Staff is wonderful. I boarded my 11-mo old mini-Bernedoodle and he is not yet neutered so he gets…read morea larger place for himself. They walk him every hour at the long stretch. Seems to be ok. Sad for any dog to be away from owners but I trust this place to take care of my baby!

I love the webcams that they have set up for doggy daycare! Makes it so easy for me to keep an eye…read moreon my pup.

Extremely disappointed and unprofessional experience. I…read moresubmitted all of the required information in advance, including vaccines and vet records. I called the morning of my scheduled drop off just to verify that everything was complete and that I was clear to bring my cat in. The woman who answered confirmed that everything looked good, that all paperwork was complete, and that I could drop off before 6 PM (closing time). I told her I would be there at 5 PM and she said that was perfect. I drove there, knocked on the door, rang the doorbell, and called multiple times. No answer. No response from anyone. No call back or explanation. I was left standing outside with my cat and had to scramble to find a last minute sitter. If I had not confirmed that morning I could understand a miscommunication, but to be told everything is confirmed and then to have no one there is unacceptable. I would not trust this facility with my pet. One star, and I will not be returning.

Waited for a call replying whether they'd board one of my cats. Rather ghost me than tell me no or…read morehave a conversation about actual needs. Passive isn't the type of communication I expect from a business. Please do NOT reach out now after this review. That's even worse. UPDATE: in reply. There was no mistake. To the point when we spoke I directly said please just say no you're unable there are no hard feelings to be worried about. To that, the reply I received was let me check with the other owner. Suddenly, a second owner appeared nobody ever spoke of. Nobody ever reached back out. Gave an opening to say no without any blow back, instead I wasn't even given the respect of any response.