I absolutely love this place. I'll start out with my one gripe - which is their hours that they are…read moreopen. They're not really convenient they close early on Saturday and I don't believe they're open on Sunday. However everyone there knows where everything is, they have helpful hints and suggestions, and they're willing to negotiate sometimes even cut you a deal. Now places like Lowes and Home Depot also have a place but if you need something quick without going into a monster store without waiting in line and even when I hear the cashier make a joker too, Crile Road hardware is where you want to be

The day after x-mas, I drove to this store in order to have a piece of glass cut for a picture…read moreframe that I built for a customer of mine. I had always wondered why the parking lot was always empty and after my first and final visit, I know why! I was met by a very short, older man who had a very bad attitude. I told him that I needed a piece of glass cut for my picture frame and he sort of grunted and extended his hand towards the frame, so I handed it to him. He proceeded to grab it by one corner while dragging the opposite corner on the floor. I immediately asked him: "PLEASE, do not drag my frame on the floor, it is for a customer of mine" to which he gave me a sideways look and stormed off towards the back of the store. I followed him and took a few steps back into the room that he took my frame, just far enough to peek around the corner and see him toss the frame onto the workbench without taking any precautions to protect it. He looked at me and told me to leave the area and I did. After about 15 minutes, he brings the frame out with no glass in it, stating that he was unable to cut a piece of glass to the dimensions of the frame and he told me what he got when he measured it and those measurements were nowhere close to the required dimensions. Afterall, I know what the dimensions are since I BUILT THAT FRAME! While I was waiting, there was a pregnant girl spreading epoxy onto an old dirty tree stump. I am not sure about who manages that place but to allow a pregnant person to handle and breathe in those chemicals, is totally and completely irresponsible. I ended up taking my frame to Joughins hardware on State St. in Painesville and they actually knew how to cut a piece of glass, unlike the "little person" that didn't know how to, at Crile hardware, it fit perfectly and it was cut from a standard sheet of double strength glass. If you want a professional and knowledgeable staff to deal with in the hardware business, go to Joughins and don't waste your time at Crile road. After repairing the damage done to the frame that was caused by the "little person" at Crile road, I finally delivered the frame to my customer and he was very happy.

I needed some help locating a particular lock washer. A service rep came over and found it saving…read moreme some time. Great sense of humor as well.

What's happened over at Dunn's? Since this last change in ownership, the range of services offered…read morehas declined. I needed a piece of wood cut to 26", they sent me to the service counter, (which is in the back of the store...most inconvenient for those of us who have difficulty walking), and after waiting 10 minutes to be helped, a very kind young man told me that they don't provide that service. At a hardware store? The employees are friendly and capable, but it's no longer the same place it was in the past. I miss the old Dunn Hardware store.

Ashley is the sweetest, she was very helpful! I called in for assistance and she did not miss a…read moresingle beat, she was very helpful and I appreciated speaking with her.

Great service, knowledgable sales people, excellent selection of appliances or they can order…read morewhatever you want, will store new appliances until your project is ready for installation. The combination of support for products purchased, response to emergency (quickly able to replace your non-functioning stand alone freezer with a new freezer before losing everything in the non-functioning freezer,) and extremely friendly attitude, the value of dealing with Bloom Brod. Supply including the remove and install policy rates as VALUE as unparalleled in this area of North Eastern Ohio.

Great experience. Staff is very helpful and knowledgeable. Excellent selection of products between…read moregas and battery powered equipment as well as brands.

These folks were great for me. Hard to find on line parts received as described, packed well and…read moreshipped right away! A+++++

Danny and his team are the old fashioned do it yourself minded group. They can fix or help you fix…read morejust about anything in your home. Window screens and glass, electrical or plumbing! The place to go for answers to your home repair questions. You won't have to search for a salesman to get help as they are there at the door!

They have a great selection for a local hardware store. Helpful employees goes that extra mile to…read morefind what you need.

We found Van Boxel through a Google search as we were shopping for cabinets for our basement…read morekitchen. This has turned out to be our favorite kitchen project! The cabinets are better quality than anything we could have expected. Delivered on time and perfect! Samantha spent time with us through every detail and we couldn't be happier! Her expertise made us feel confident in doing business here and we will be back for any future needs. Excellent Service, Excellent quality!

Just putting this out there for anyone who applies to work here or buys materials. Kyle vanboxel…read more does not care about his employees! He will get in your face and scream at you! If you are allergic to dust or mold they will purposely put your life at risk and make you clean out shipping containers and not think about your medical conditions. Kyle forced me to clean containers covered with dust and mold was told to suck it up and that you cannot be that allergic Happened to me multiple times caused me to have a asthma attack and almost had to go to the er. Also the owner cannot even keep track what day of the week it is is always on his phone he will tell you to have a good weekend and it's Monday am shows ya how in sink with his own company he really is. OSHA violations everywhere on the property 3 people have been injured to a loading dock he refuses to fix me being one of them and also my father who works there and another employee. Half the materials he sells are junk or damaged majorly due to him not knowing how to run a machine I cannot tell you how many times a day we would get stuck fixing stuff he messed up. I had someone I know get material from their and the shingles were junk water damaged from sitting outside and when he open the 2nd pack it had Algae growing on it. He gets the felt from overseas it's made in India gets it very cheap and then jacks the price. You want molded boxes of resisto or ice and water theirs plenty of that there. The place is very disorganized to like serious lack of communication. Also he can't keep work and home life separated has issues in his marriage was sleeping with his secretary and got caught by his wife at work in the truck so what's that tell ya about how he treats his female employees! This dude has no respect for other people. Told me I was a safety risk and fired me while he was in Texas at a business convention was not even mad enough to fire me in person and his reason for firing me was a crop of shit. I found out after the fact he fired me beocuse I stood up for myself and did not take his verbal abuse and getting in my face he got mad Becouse he could not get away with the way he treated me like he treated other employees. I busted my ass when I worked their made sure job orders were build and stayed late sometimes to make sure materials were sent out on semis on time for customers! He makes himself look good but on the inside he treats his employees like they are unvalued team members!

Awesome family awesome service! I would shop here before any big box store! The store is pleasant…read morewithout being overwhelming! It's a 1 stop shop for anything you need to maintain and protect your home!

I stopped into Mantua Hardware on a whim to look for cutting string for my trimmer. I had been by…read moreMantua Hardware many times traveling north and south on Route 44, but never stopped. Now I wish I had taken the time to stop years ago. Everyone was so polite and happy to see me. The staff is also very helpful and eager to answer any questions you may have. I highly recommend Mantua Hardware! 5 Stars!

I had to go here because the trailer I needed wasn't available my local handy rinse. This seems to…read morebe run by a family. They were all very nice very helpful even hooked the trailer up for me. I went a little over my time, but they gave me some forgiveness on it which this place is closer. They are much more friendlier than my location.

Bill and Andrew were a pleasure to deal with. Friendly, knowledgeable and professional. This is a…read morenice change from other rental facilities I have used in the past. I know you'll be pleasantly surprised when you ask them for help or advice on your needs. They know I'll be back!!! Jim in Auburn twp.