I've only purchased one item from them so far, but I think they are great. Very knowledgeable on…read morelawn and garden equipment.

This place is good at what they do, but it is also very pricey beyond the average person price…read morerange. I say that due to the fact that their labor cost alone will shock you. The good thing about this place is that their upfront with you about the prices. On the flip side, it may take a week or two before you get your equipment back for repair. So be patient...

I bought a couple defective Items tried to return them with the receipt in less then 30 days and…read morethey refused to refund my money. if you buy anything from them make sure it is properly working if you can. don't think your coming back for a refund they will not honor what the recipient says. bbb complain as well. Josh-Loga. are the managers names. they will refuse a return so quick.

So MANY staffers! I have never been so "helped" in all my life! Sp many people working and super…read morefriendly! The place os clean and organized and the specials are on point. I got huge bags of "raised bed soil" for ten bucks a piece!

Was offered help and I used it! Was looking for paint and all the supplies that goes with it…read more Young man was very knowledgeable about what I needed. I liked the June sale the store was having, too.

I have been to 3 locations (and spoken to more), and this one is by far the WORST. Customer…read moreservice is terrible here. They don't care about helping you at all, nor are they competent. All other locations do their best to get you the best value and to help save you time, but here they really just don't give a *beep*. One example is that they did not have enough single cans of primer for my project, so I had to find out on my own where to go/what to do since I needed it in a few days and ordering at their store would take too long. When I got home, I called another the Bainbridge location. They did not have enough either but looked up a place that did. That location unfortunately could not honor the retail sale price since they were a commercial location, but they did call 4 other stores for me to help me out!

Driving around we decided to check out Burton, and the old hardware store beckened us in. Mr. Hill…read moreopened this store a loooong time ago. You won't find him, but you'll find a lot of stuff you can't find anywhere else. The main room has new hardware items, kitchen gadgets, cleansers, furnace filters, cast iron and more stuff. The little side rooms have paint, school/party supplies, and notions, tidbits and trinkets. So many familiar and old-time items kept our interest. All ages of family members may enjoy rummaging through this store. Or walk the aisles and experience it as Grandpa would have. There is something for everyone.

Old fashioned hardware store. They know their stuff and are always willing to help you find…read moreEXACTLY what you need. There is no way you will ever get the selection and knowledge that you get from Hill Hardware. I've used them for service issues as well. Good people. Take a trip back in time and check this place out. You can thank me later!

STAY AWAY FROM THIS COMPANY! I bought tile, cabinets, and…read morecountertops for my kitchen. The tile arrived with a black barcode stamped on it. It took my installer a day of work to run each piece of tile with acetone to get off the marking. The countertop was installed 1" off, and the oven didn't fit, they had to come back to fix it. Then when they came back to fox their mistake, they uninstalled the plumbing in the sink while they were fixing it, but they didn't hook it back up. The cabinets arrived missing pieces, and two cabinets arrived damaged. The replacement cabinets arrived a whole month later, delaying the whole project. One of them came without a drawer, and the other came with one side not painted. I'm still waiting on the missing cabinet pieces. I asked for 5% off the countertops and cabinets because of the added time, the contractor/installer having more work and having to make extra trips to finish, and they wouldn't give it to me. Additionally, after spending $20k on cabinets, I've had a drawer break and multiple chips one year after using the kitchen. Additionally, the countertop that was ordered through ProSource was installed with the countertop company. They were supposed to install the sink after placing the countertop. The stuff fell out after a few months of use.

Bill Walters and Bill Cummings have been great to work with on our needs. Nothing says trust in the…read moreproducts, such as lighting them on fire and pouring acetone on them to show how durable they are in extreme conditions.

I was really happy with this place because they were able to tell me that…read morethey couldn't fix my snow blower because it was two stage. I appreciate that because I had been to another hardware store and they had held it for 3 months & did NOTHING with it. He recommended another hardware store up the road that could do the job. I was surprised to live in a snow town and have such a hard time finding a place that did snowblower repairs. I had looked for 3 years, and finally found a place thanks to South Euclid Hardware

This small, local hardware store has the power of True Value behind it but is staffed by long-time…read moreresidents who know what you need, will help you find it, and if they don't have it, will offer to order it for you or tell you where to find one fast. We're lucky to have a store like this in our neighborhood.

May 4th, I stopped by Petitti's in Oakwood, usually go to Chagrin Falls location. Beyond pleased…read morewith not just the selection here in Oakwood but the service! Ms. Aaliyah not only went and secured an extra cart, but placed a brick behind my cart so it would not roll. Then she helped me with my carts to the car, near closing time, and asked if I wanted "plastic liners" so I wouldn't get my Bronco dirty; helped me load up my car. That is going above and beyond, exactly the type of service desperately needed in all retail environments! I'll be back!

I visited Petitti's recently to purchase some grass growing supplies. I talked to Rachel, who told…read moreme which grass seed, starter fertilizer, and peat moss to buy. I aerated my lawn and then spread the grass seed per the instructions, along with the starter fertilizer and peat moss. I've been watering for three days and I can't wait for the grass to start growing. Petitti's customer service was friendly and they pointed me in the right direction. They had everything that I needed in stock and in varying brands and quantities. I'll visit again when my garden needs help.

They do excellent work and are reasonably priced. Over the…read morepast several years, they have done a lot of work on both the interior and exterior of our hose and we have never been disappointed. I highly recommend Kerns Home Improvement!