I reached out on Yelp early this morning and was honestly impressed by how quickly this company…read moreresponded--they were at my house within just a few hours. They had my bathroom sink unclogged in minutes. No fuss, no dragging it out--just straight to the fix. Eugene was great--super kind, worked cleanly, and clearly knew what he was doing. Top-notch service and I felt like the rate was very fair. I sincerely hope I don't need a plumber again anytime soon but if I do, these are my people.

Eugene explained everything what he was gonna do he offered me tips to help my budget and kept me…read moreupdated on what was going to event showed me everything he did and cleaned up that for himself also told me if there's anything wrong to come at whatever time Highly recommended.

Had Munks quote my Electrical job. Gary was very professional and delivered as promised…read more Delivered as Quoted with no additional charges etc. like many others try to pull. Did an exceptional job. Highly recommended.

Great company to deal with.Came on time and completed the job on time.No surprises.Very…read moreprofessional and nice to deal with.He tells you what to expect and is honest.We are happy to have new wiring and a new meter box,etc.If and when we need an electrical contractor again we will definitely call this one.

we used aqua knight for a bath remodel last year , they were great. see previous review…read more this year we needed the outdoor faucets replaced, which someone else did last year, both faucets failed in less then a year. So aqua knight came and replaced them, then I had an issue with the water pressure, I was sure what google told me was the problem. Daniel came over and was so nice, patient, and most of all knowledgeable. he explained to us what had gone on, fixed it and wala, all is better then before!!!! we were so impressed with his knowledge, and he shared that knowledge so generously. we appreciate them, more then before, we highly recommend them. two projects in, and perfection. thank you!!! tom & Gale Dundee, Il.

Installed a cleanout in our yard last November. With all the spring rain, it was time to actually…read morereplace the sewer pipes under our house to the street. We now have a whole new system installed in our basement. Huge project-cannot stress enough how Lucas from Aqua Knight Plumbing was fabulous in walking us through this project. His expertise, answering all of our questions, kindness, understanding, offering suggestions, guidance, friendliness throughout this ordeal was extremely professional-he treated us like friends, not just customers. We highly recommend Lucas, personally, and Aqua Knight plumbing. We told him he deserves a raise!! Jessica, manning the phones, was also fantastic in setting up appts., taking messages & returning our calls. Paula & Steve Reckley Elmhurst

Completely lazy customer service, with mixed/improper expectations. Called for 3 days, each day…read moretold would be serviced later that day. Each day, no call, no show. Excuses each time pointing to bad to be management and disorganization. On the 4th day (today) , was told someone came out the prior evening but no one was home. I was home all day/evening and was awaiting the pre-call that I was told repeatedly that I'd receive, so I wasn't sitting by my door waiting for someone to knock. When I explained I got no call, they read back the phone number they had, which I had repeated every time I called, and the last 4 digits were swapped. The rep just said, "Oops, that's the problem then." Yeah, no one read call my number to confirm and recommended they start doing that after the rep gave another excuse of "receiving so many calls to their office." When I asked to get priorized today as my young child would be coming over for the weekend today and was told they could "try, but..." and when I explained this has become ridiculous they defaulted back to saying "no one was home last time we tried" and I referred back to THEIR expectations set that they would call when ON THEIR WAY, then why still show up when no one answered because they called the wrong number? The rep got incredibly irate and aggressive and I asked if I should call another company since they can't seem to keep up/adhere to expectations, to which she yelled "yes, I think you should" be hung up. I know this is the hot season and it's busy, so give proper expectations, confirm you have correct contact information, keep your customers updated and for God's sake, take accountability and hold your temper... Unprofessional, unreliable, incredibly unpleasant company to interact with.

I called for furnace being out, within 1/2 hour Brad was here inspecting and reset the furnace!…read more I'm very happy with the explanation and quickness of response by Air Management and service by Brad!! Thank you!! Diane Schirmer '

It was by luck of the draw that I chose this company. They were fantastic. What I appreciated was a…read moreconstant communications between them and us. They were very professional and explained everything what they were going to do. They promised the work to be done in two days and they were. Before they left, they cleaned up the entire area. I would highly recommend them to do your plumbing needs my husband chose to do the dry wall,

Extremely prompt response and great communication. Methodically assessed and diagnosed the problem…read moreas a loose wire in our breaker box. Did a thorough review of impacted fixtures and switches and clearly explained what he was doing. Reasonably priced and great value. We will certainly hire again for work in the future.

I am impressed with their knowledge and services and opinions. They come out yearly to check my…read moresump pump.

Never disappoints! JVS has been my go to company for plumbing needs for several years. Why? From…read morethe initial call to schedule to the end of the appointment they make you feel like an old friend. They listen and explain so there are no surprises. Recently I called on Wednesday afternoon for a leaking outside faucet, JVS dispatched Raymond the next day. He did a great job taking care of my issue. Thanks again JVS.

I found them through the thumbtack app. Placing a service call was easy. Scheduling an appointment…read morewas easy. Nathan was professional and he provided good service as he had to replace some bad hardware in my bathroom tub area. He also had to replace some old lead pipes and replace them with copper. The cost was a great price. My only con is that I was left to repair my wall that he cut into since I didn't have an access panel. Although it hasn't been expensive to repair it has taken a while because It was unexpected. Otherwise I have had no additional concerns. Ask as many questions about your project as you need too to ensure you don't run into my issue but otherwise I would absolutely recommend.

I have used Blue Ribbon Electrical for 12 years now for industrial work. I have no complaints…read more The do good work for a fair price. They have brought in power feeds, wired pump skids, wired control rooms, provided communication wiring, and several complete installations. Last year they have wired our updated office building. My colleagues and I always feel confident that the job will be done right if Blue Ribbon is involved.

Our circuit tripped that went to the furnace. Called Nicor Services who opened a work order for…read moreBlue Ribbon to show up the same day for emergency work order. They said Blue Ribbon will contact in one hour. Waited two hours, gave a call back, left 2 vmails. Called Nicor Services, they left vmails and told me to wait 1 hour more. No luck. Next morning, got a prompt call from Blue Ribbon apologizing for missing the vmails because no one was monitoring it that evening. Said electrician will be there by 9am. Arranged schedule so that we can let him in. Arrived a little after 9am. Worked full day, beyond the limit set by Nicor. No permission taken to go beyond Nicor's authorized amount of $400 or to make holes in the drywall or to give us (esp. in writing) that they would charge $78 per hour beyond the $400. Asked electrician if he knew the problem: after a total charge of $712, they couldn't give either an estimate or a project cost. They said they needed to continue an open-ended $78 per hour charge while they went through more exploration, including tearing the drywall. Asked them to leave because without written estimates, I do not feel comfortable. Today an invoice is sent for Nicor overage of $312 when I have no written estimate from Blue Ribbon for work authorized by me. Called Nicor Services to complain that if they are only responsible for first $400, then they should have not let the vendor proceed unless written authorization received on both drywall damage and rate. Not happy and pursuing. Problem of trip still persists. Still at square 0. Not happy with Nicor Services for putting me in such a situation, because they sent this vendor to us, without clarifying with me about overage charges upfront and the liberty they took to keep working - Nicor brochure says they take care of all relationships with vendors and home owner just needs to be present. Nicor Services did say they will talk with Blue Ribbon. Let's see. The phone usually goes to vmail in my experience and theirs. Have worked with many vendors over the 19 years in our home - have never run into an open-ended give me $79/hr until I say I'm done. Unfortunately, took advantage of the fact that we had already spent $400 of the allowed reimbursement and then the overage they are now demanding with 1.5% service charge per month. Perhaps this is the way the business is, but I've always heard that we should get estimates for any job by 3 vendors - relied on Nicor Services to do their work with vendors. An open-ended exploration of where the short is, with no approval or estimate or rate - how does that happen?