Holy cow... am I lost? I was cracking up driving to this location. it's out there just outside of a neighborhood. strange but SUPER NICE bud tenders here. they have great knodege of their product and haven't swayed me wrong yet. Its clean and a security guard checks you in. He's nice too. Parking sucks. It's small but I also have a lifted truck so I try not to be so picky about it. just beware.. read more

Trulieve Avondale Dispensary - Cannabis Dispensaries Near Me - Avondale, Arizona

The security guard was completely out of line. I came in to pick up an online order and had a question about the SNAP discount after being told the policy had changed. Instead of letting management handle it, the security guard, who looked like a Chola, jumped in and told me I didn't have to shop there if I didn't like it. Then, she followed me while I was trying to get my order, making me feel harassed and uncomfortable. This is unacceptable. The manager at the front was already being aggressive about the discount, and instead of a professional explanation, both of them ganged up on me. I spent my money there, but I will not be returning. If this is how customers are treated, management needs to completely rethink their staff behavior and customer service. read more

One of the worst dispensaries in the valley. Terrible customer service. The inside is dingy and budtenders can't be bothered to work. Not surprised you failed inspections with the state, trulieve! read more

Love this place! Crystal the Manager is the "Best"! All Bud-tenders are patient, kind , and helpful! Love them!

Honestly I've came here quite a bit in the passed couple months and the customer service is always awesome!so that is why I can't completely give no stars.... I'm just writing this review because I just bought 2 session disposables today thankfully so I had another to compare it to and one of them has a pretty decent size air bubble that looks to take up about 30-40% of the tank. Seems like it is most likely under filled. This is both of the brand new disposables neither of them have been hit they're both straight out the packaging. Which is a huge bummer because I normally would gravitate towards this brand. read more

Trulieve Avondale Dispensary - Cannabis Dispensaries Near Me - Avondale, Arizona

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The bud tenders here are always really nice and welcoming. They also have some good deals around this time of year.

Terrible terrible customer service! Been tryin to call then for a couple days now and not a singlr soul has awnsered the phone over the course of like 15 calls in 4 days smh. What a disgrace of a dispo... lollll they can respond to a review but the cant awnser the phones??? They responded to this review in 10 min but cant awnser the phone over the course of 5 days!?! read more

Over priced and quality is lacking. I suggest going anywhere else you will find a better selection for a better price.

Customer service is always good. But they really have no business selling a stiizy pod for $72. I only purchase items here when there's a sale. read more

The service, great selection of products, the value could always be better, otherwise it is comparable to other places

Terrible wait times due to extremely short staff (although they're never hiring) and online orders go out even slower read more

Trulieve Avondale Dispensary - Cannabis Dispensaries Near Me - Avondale, Arizona

Do not believe the website. Their deals aren't the same unless you navigate a bunch unnecessary bullshit. The way site will tell you one thing but it won't be true. So you get ripped off. Do not recommend. read more

Are you kidding me. No medical no online...people standing around waiting to be called Trash service.

Can not stress how unorganized this place is. Not only is it unorganized it's dirty too. It's disappointing because there isn't too many dispensaries in the West Valley so having this one be such a pain and headache is a true bummer. I once had an employee ask me to tip them 5 dollars so she can get "Subway on her break"! Go elsewhere read more

Shoutout to Bennie & Jimmy for always being the main 2 who help me out each time I'm in :) always super helpful, knowledgeable & amazing with their customer service! read more

Online deals are difficult to locate on the site. You have to scroll through too much product to get to the desired deal.

Placed a order online on their website only to wait for 2hrs for a ready alert for my order that was confirmed. Finally got through after calling several times only to be hung up on after rudely being told that they have no order for me... so my review.. don't waste your time and go elsewhere where they care... Worst customer service ever.. read more

Lady at the front desk said I need to wait 25 minutes for someone to tell me the price for a recreational ounce of weed. I assumed she just started today but she said she started in April. She said prices change but that doesn't answer my question. If I was a worker picking up phone calls I would be on top of every price because that's what workers are for. The management hired an incompetent front desk worker. When I call any dispensary they tell me the price right away. read more

Love this place, good prices and quality! They are always friendly and ask all the right questions! I wish they were closer to buckeye!!

I'm changing my review. They have gotten much better in the last 2 years. It's my preference of dispensaries now. The online system works well now. I pick out what I need online, it's processed quickly and I'm in and out fast. Good work guys! read more

I don't know why the customers take their sweet time taking forever to get what they want Like there's not other customers waiting to be called! You shouldn't be taking more than 10 minutes at one budtender! Another thing is the website I can't place any orders online anymore ever since they converted to Trulieve I try placing orders but it keeps taking me back to the home page. The staff is good but again they need to put a time limit on customers or something, because there was this one white girl that took a whole freaking 30 min when there was only 2 budtenders working! And there was 10+ customers waiting to be called! The staff is chill though I like the staff read more

I went in today. Hadn't been in for a while. And I was greeted by Jordan. He assisted me in getting just the right medication for my need. Thanks! read more

Trulieve Avondale Dispensary - Modified Grapes flower - Cannabis Dispensaries Near Me - Avondale, Arizona

Their system for online orders always makes mistakes at the consumers cost. Make sure if u make an online order always bring your phone cuz these people don't believe anything you tell them. They will treat you like you are making something up and you have to prove it through the text they sent. Unprofessional, no phone skills whatsoever. I get it's a head shop, but you can still hire individuals who have people skills and act professional towards customers. Ur still a business no matter what u sell and the customer is always right. Their Website will also state their products have a certain percent of THC, and you'll get them and it's at least 20 percent off what is shown online, I even asked them to put ranges, 89-92 percent thc for example, and they only did for some, not all. So just know if the item shows only a single percent level without any possible ranges, it will never be what's shown. If that is important to you, it's Very frustrating. Basically, we are not getting what we thought we paid for. I sent a screen shot of the text I was sent yesterday, telling me my order would be ready today, I called before hand to make sure, and I was told I was wrong, their system wouldn't do that, orders are only held for that day only. Well good thing I called, cuz ur system is wrong and it needs to be fixed plz. read more

Trulieve Avondale Dispensary - I was asked to prove their system sent me a false text. - Cannabis Dispensaries Near Me - Avondale, Arizona

This place is a waste of time, their monthly/daily deals are never in stock or applied. We have driven here specifically for their deals, today (1/19) item 9 labs concentrates is BOGO but they have none in stock. It was barely 10am. Last week, went in for the "monthly special" of grow science live resin 1g concentrates 2 for $55 or 4 for $100 and they were charging us full price. After mentioning the monthly deal the bud tender said that's not true. JARS is superior! I will drive the extra 10 minutes from now on because their deals are always what they say they are and their products are always in stock. read more

This place is trash! Prices are higher than other places and their website lets you place an order for medical grade products without a med card. Once you pick up your items they tell you they can't sell it to you. FIX THE DAMN WEBSITE! read more

Let me tell you this place is saved my life!!! I am in my 50s and I cannot believe it. This is exactly what the world needs. I'm not kidding from the people Jordan to Javier to Nicole. They know what they're talking about and they have helped me so very much. Yes I would recommend! I already do. I've been recommending it for two years now the product is quality and the people they are kind. read more

Waited in line way too long. So long in fact that I pondered quitting weed. This cash-only establishment lets people hold up the line to get cash out of the ATM. There's a simple solution to this....make sure people have cash before you let them order. The guy checking people in was very friendly, and the person that helped me was nice but I think given the prospect of having to wait in that line again, I am going to quit....right after I finish these pre-rolleds. read more

Trulieve Avondale Dispensary - Cannabis Dispensaries Near Me - Avondale, Arizona

SERIOUSLY DO NOT GO HERE. i'm writing this on behalf of my friend who went to this dispensary today and he bought a 24 DOLLAR JOINT (if numbers could be capitalized lord id be doing it.....) , came home, opened his SEALED BAG and the f-ing pre roll had a ripped sticker (the white sticker with information, they usually put over the top onto the glass tube to seal) WAS BROKEN OFF!!!! CLEARLY A RIP FROM IT BEING TWISTED OFF..... when he twisted the top off, the white styrofoam seal was SEALED ON as well, he had to PEEL IT OFF, and there was no joint in the glass tube....... im in literal shock...... this place is legit the biggest scam of all arizona dispensaries. this is so outrageous plus he called the dispensary and like everyone else in the reviews is saying they let their phone ring and ring and ring and ring. this place has to be investigated or something because this is just ridiculous. you are one of the lowest rated dispensaries for a reason! read more

Trulieve Avondale Dispensary - ripped open joint - Cannabis Dispensaries Near Me - Avondale, Arizona

whoever rolls your joints SUCK ASS! Get better rollers & make sure they know how much a gram is. Y'all staying skimping ...Do Better, Be Better. read more

The menu is always wrong says hybrid and then in person it's a sativa whether it's this location or the one in Glendale menu is always wrong! Big inconvenience if your trying to place an online order! read more

Trulieve Avondale Dispensary - Sweet boy hybrid - Cannabis Dispensaries Near Me - Avondale, Arizona

It was all right I love your customer service and was really helpful. If I'm up in that area again I will go.

I love coming here! The staff is always so friendly, I have never had a rude interaction. Ordering online is a BREEZE and orders are typically ready within the hour (at least this has been my experience) great weekly deals too, and a very easy to navigate website read more

Good, but they store their concentrates either on the side or upside down. 90% of the time it's waxy gooeyness is spread up into the lid. Don't ask about the flower. read more

Places is a fucking mess! What's the point of ordering online if I gotta go in an wait still!! Get your shit together! Worst harvest I've ever been to!! read more

I've placed numerous mobile orders, and gone to pick them up which none of the times have they actually been prepared. Even after waiting multiple hours ahead of time, and upon arrival I was ushered room to room and line to line after yet again, not having my order ready. I've tried calling ahead, I've tried contacting the dispensary just trying to reach SOMEBODY to ask questions, for the automated recording just to reroute me to the main menu time and time again. I'm visiting from out of town and have been nothing but disappointed by the staff, website, and business as a whole. Boo. read more

Honestly the prices are crazy high I paid $60 for a cartridge "on the lowest end" which I could usually pay half the price at a different place it' was my first time coming here and not only did I have a problem with the bud tender,!I also had the cartridge juice run out unusually quick it's almost completely empty & I've had it barely 48 hrs so I'm almost positive that it's leaking slowly but surely because it's sticky and I'm pretty sure nobody's going to do anything about it! If they don't fix my problem I'll definitely be sharing this with my peers !!! read more

Not bad but found it strange when Wax kinda disappeared, and prices skyrocketted..

These bud tenders are great. Walked in with the vaguest of descriptions and my guy brought me EXACTLY what I wanted/had before. Only 4 because I wish for more item 9 sales!!!! read more

I know of no less than 3 people who were "exposed" by the security guard here to their businesses causing great issues for them and when management was told about the issue they said they didnt believe their security would do something like that even with another employee saying he had admitted to it. Go here only at your own risk and I highly recommend not wearing anything that identifies where you work. read more

From the awesome staff to the amazing varieties of flower this place is great. Will continue to be a customer for this location!