PLEASE READ Shane my dawg u deserve everything coming your way in life. Management u better hold on to him, bro set the standard today. Perfectly managed the long line of pick up orders with ease. Not rushing anyone and made each person feel 100% taken care of. To the point where I couldn't leave without letting it be known my experience today was definitely one of the best. Much love to u Shane, took u 2 minutes to change my entire day. -Rex ‍‍ read more

Curaleaf - Dopest dope I've ever smoked - Cannabis Clinics Near Me - Phoenix, Arizona

Curaleaf on 83rd & McDowell has potential, but they'd really benefit from rethinking a few things. First, the pricing and taxes are noticeably higher than other dispensaries nearby and when customers can literally drive five minutes and pay less, that's a problem. Matching local pricing or at least being competitive would make a huge difference. Second, the vibe. A warmer, more welcoming atmosphere and staff who actually engage with customers would go a long way. A smile, a greeting, or even a little product enthusiasm would make the experience feel less transactional. Lastly, the overall energy of the store could use a refresh. Better customer service, friendlier interactions, and a more inviting environment would make the high prices easier to swallow. Right now, the coupons are doing all the heavy lifting read more

Curaleaf has amazing deals. Their budtenders are very helpful. My favorite budtender is @Izzy she is amazing & very knowledgeable about the different products the store has. ​ read more

I'd literally give this dispo a 0 if I could. This is the third time there I've had a bad experience. My budtender was Ricardo. I go up and say "hi" and get no response from him. Mind you the ONLY thing he says to me is how much I owe. No thank you. No have a nice day. That is so rude to not even say HI! Train your people to do better. What's the point of working there if you'll look like you hate your life and not have any manners or customer service skills. Please do better curaleaf read more

Good selection, friendly staff. Great BOGO deals . Missing items in my order. No problem, gave them a call . Wonderful customer service! I am a happy camper! Thanks Curaleaf! I'll be back read more

Curaleaf - Great BOGO deals but my pre roll was empty..... ? - Cannabis Clinics Near Me - Phoenix, Arizona

I've spent hundreds of dollars here and never had a single issue. The one time I come during the daytime, after already making a purchase, I start my car to leave and security immediately walks up to rush me, asking if I'm buying or leaving like he couldn't hear my car turn on. Completely unnecessary. Total stick up his ass. read more

My go to place .well not anymore.i moved on the first day of the year so I'm pretty sure it will be a minute til i get back that way.thank you guys.i love the service and all of you guys are cool as can be .i will seriously miss the service you guys have given me .peace and chicken grease guys.ha ha get high read more

I would give them 0 stars if I could! Absolute trash, their website shows you can order via delivery, has you put in your address and shows the $10 delivery fee just for you to not be able to order. I called, waited 7 minutes on hold with terrible elevator music just for a guy to tell me "oh our delivery is through superb.com" just to find out they don't deliver to my area!!! read more

Four stars just because nothing is perfect!! With that said Curaleaf sure comes close, never a bad trip there, the staff knows their stuff. Great sales! read more

Cristina is the best! Shes always hooking me up with specials Curaleaf has. She's awesome!! Her attitude is always great.

Jacob was awesome and helpful! Ordered to wrong location and he helped me anyways. Great customer service!

worst experience ever they had live hash rosin fo 22 on website, when I came in person they had it but they told me they couldn't scan it.

Terrible customer service, what's the point in having the online order if no one is available to work the window, constantly have to wait in line for an "express order" maybe make sure someone is around to cover the window. Worst curaleaf in the valley easily read more

It's almost staggering how bad one location can suck. Always overcrowded and slow as hell, they literally do not answer phones even though they tell you on their number listed on Google press zero to talk to someone in the store . They literally don't fulfill online orders for hours at a time . Employees are rude and unapologetic . Managers are condescending and rude as well . Did I mention they have crap product? read more

The lines are long and slow. They didn't have to many flower selections but they have this cool promotion to support Veterans. The employees definitely make it an experience they are full of life and the ladies in the back are bad ass. The prices are decent nothing to bad. The shop itself is not that bad, its a bit small. read more

Curaleaf - Cannabis Clinics Near Me - Phoenix, Arizona

Made an order online with a deal they had posted but they didn't own up to it will not be goin back here if they can't even be organized enough to know what deals they do and don't have. read more

As a customer I received at the worst customer service at N 83ave from Chloe (the manger) & the two gentlemen working up front/register. I went in to purchase product and I was actually charge for it. Money was taken out of my account ($93.50) and then I was denied the product even after proving multiple times that the money was taken out of my account I actually had to leave the place. Now I am left to take care of this issue that is very very inconvenient.. I checked my bank statement and took a screenshot as well as called Wells Fargo call center and confirm that the money was withdrawn/charged at some point at this location. They didn't seem to care about any of it. They would just say to call Wells Fargo and have them figure it out.... read more

Been going to this location for almost a year. Bought 2 carts on sale. One works, the other doesn't. I go to return the 1 while ordering more, and the manager I dealt with was super rude about it. Kept telling me he can only give me store credit, kept repeating advice to me so I can avoid this in the future without listening to anything I was saying, then finally agreed to add credit to my account to replace the product that they sold me as defective, all the while acting like I did something wrong. The real joke? Another one of those carts I bought was defective. I'm done with Select, and I'm done with this Curaleaf location. Can't trust them to take accountability for the products they are selling and treat customers with respect. I wish I used a credit card so I could do a chargeback on these scammers. Stay away. read more

They deserve a better manager, some employees are great, the energy has became so DULL and completely uninviting. The company should reevaluate and investigate some of the decisions being made at this location. read more

It was my first time here today. No issues. I was checked in by a super nice guy. Then I was helped by Arlene I think. Super friendly, helpful, and got me what I needed. She told me about the sales and gave me suggestions. Will be back. read more

I tried to place an online delivery order and it didn't work. I called the store and tried to place on over the phone, after 15 mins I was told that it can only be done for Medical card holders. I searched in vain to find that on the website, when I asked to speak with the manager, Chris. I was told he was too busy at 9AM on a Friday to take a call with a single question. It would be appreciated if you would correctly and accurately market your services and have competent management. Avoid this Curaleaf. read more

I called for information about this dispensary as I haven't been, and after seeing how subpar the customer service is over the phone m, I have no desire to check this place out. The girl who answered the phone repelled me from wanting to frequent this dispensary, she was not hospitable nor personable, and she had an attitude answering all of my questions. I called the Natures Medicine 1.4 miles away from this Curaleaf, and they were polar opposite experiences, friendly, helpful staff over the phone, and even better in store. Business owners need to understand how to uphold friendly, and accommodating customer service, as well as hire, and train staff who can uphold that standard, and they won't lose prospected patrons to other establishments with up to standard hospitality. read more

I highly recommend this place my girl Randi is fast and extremely helpful knows a lot about her buds and always has great deals got to give the store and randi and everyone else there great place and people read more

Love this place the bud tenders are always so friendly and knowledgeable! I'm the type to ask a lot of questions and not once have they ever made me feel like I was a problem! This one is my go to because it's only 5mins from my house but I've been to a couple other locations and everyone of them had such great customer service even when I walked out not getting exactly what I wanted cuz of inventory shortages or delay in shipment delivery . Great customer service isn't always about making sure the customer gets exactly what they want sometimes it about making them feel valued and heard! read more

today a day before thanksgiving curaleaf wasn't ready and made all the appointments ppl wait 40min outside while all the walkins where inside and it was cleared Please work ahead on a plan or hire more ppl!!!!! read more

Cura leaf is trash and always faking their deals. I've went to their store plenty of times and every time they advertise a deal online they don't have it. this place sucks I'm done coming here. read more

Great experience here! It was my first time and I was greeted with a smile and good energy at the front door. Customer service was excellent! I was asked what I liked, then was quickly given great recommendations and pricing and I was out the door in less than 4 minutes, literally. Plenty of easy parking too and only ten minutes from home. I think I found my new Dispensary. Thanks Curaleaf! read more

I like to give everyone the benefit of the doubt. Maybe the dispensary clerks are having a bad day or whatever. However, this location is CONSISTENT on being very rude and unfriendly. There are three people there that are always in a crap mood and it's contagious. Waving your hands shooing me saying "go,go,go!" when I dont know what register you want me at, is unacceptable. Talk to me like a person, what register you will help me at, and I will walk there. I was extremely offended and tried to get the mans name but there is only one call center for all the locations and they were unable to help me. I love Curaleaf, their deals are great and so is there in-house bud, but wow. I avoid this location. Too many negative encounters. read more

Takes this location more than 3 hours to complete an online order IF they feel like it. Maybe don't partake of you can't keep up

This location has terrible business policy i made a PRE ORDER & took a 30 min trip to this store I arrived at 9:45 and was denied service because I was a REC customer THIS IS UNACCEPTABLE AND A WASTE OF TIME read more

You're paying top dollar for mid grade just avoid the whole situation. Danny wasn't much help with my broken cart

Friendly! Clean! And not too long of a wait! The staff answered all my questions about delta 8 and the differences. Helped me become more educated and confident in my next visit. read more

I am a medical patient who showed up at 945 and they could not help me because they close at 10?! Worse experience ever!

great place, they've made the place way bigger cause at first it was smaller but with all the new bus it's way more open

It is really unfortunate that they are unable to maintain a consistent stock of Indica flower. It is also rather frustrating when they can't maintain a consistent specials. I don't have all of the time in the world to search out deals. I am a busy woman. I always appreciated that I could consistently come in to Curaleaf and know what I was able to get and now that has changed. The prices have gone up and the manager, Jasmyne, made it clear that they were not going to work with anybody about the inconsistencies their company is providing to their customers. Fortunately, there are better deals and other places with more selection. read more

Hands down the best location !! The staff is always so nice, inviting and give the best suggestions !!!! read more

Curaleaf - Location - Cannabis Clinics Near Me - Phoenix, Arizona

Bought an Apollo battery and unfortunately it did not fit the pod I had. I looked up Curaleaf's return policy and it stated that products could be returned after 30 days. I brought the battery back and asked if I could get a refund or exchange and the girl in the front told me all sales are final. I showed her the return policy on the website and she insisted all sales are final and it says that on the bottom of my receipt. I then responded by showing her the receipt and that the receipt did not say that. She ignored me and asked if I wanted to speak with the manager but at that point I had enough. I then reached out to Curaleaf customer service and they asked to send them proof of payment with receipt and product. I did and they said they'd send it to the store manager for review. Low and behold I have heard nothing back. Won't go here again! read more

Quick and efficient every time I have visited (middle of the day 10 people) Answered my questions no problem.

Staffs a hit or miss, the carts are a hit or miss and if you go here you just might leave with everything you came for, or not but 5/10 for me. read more

Well after standing in line for over an hour and finally getting inside, I was thoroughly disappointed and I left incredibly angry. My first time in a dispensary I wanted to look around and possibly add to my online order which you had to do to get in the door, but I was rushed by the purple haired girl and she just was of NO HELP at all!! I wanted to add some vape cartridges but was told "you need the right battery and we don't have any" asked about ointment to which we got "we just have this" no explanation of the product or how it works. Will not be returning ever. I'm sure there are many more Dispensaries that will happily take my money after answering my questions. Don't waste your time at this place they were rude obnoxious and I hate being rushed. Do yourself a favor and go somewhere else this place SUCKS BALLS!!! Oh and I just read my receipt and it states at the bottom Educational material: Rejected I wasn't even asked if I would like any educational materials. If you like being treated like the red headed step child then this is the place for you. read more