Harvey Automotive ,the problem we experienced was with a family member and We have never ever had a dealer call people nasty words ,you are very unprofessional ,Thanks to Jerry Seiner Chevrolet we purchased a much newer vehicle with a very friendly and professional staff.. read more

My wife and I were in the market for a bigger car and were looking at Toyota 4Runners which almost all of them were over our budget when we stumbled upon Harvey Automotive and found one that was in our price range. We went to look at it and Jared had it all ready to go when we arrived at the lot. Right when we got there and began to look at the car Jared simply introduced himself and then said we could take a look and to let him know if we had any questions then he gave us plenty of space to look. This was so nice to be able to take a good look without a salesman breathing down our necks, we do not respond well to high pressure sales. After we had a chance to look over the car we had some questions which is when Jared came back out and we asked him a lot of questions which he was very helpful with. We then wanted to go for a test drive and Jared even helped us move the car seats for our two small kids into the 4Runner. He also gave us a suggestion on a route to take which was helpful since we weren't very familiar with the area. After the test drive we asked a few more questions and Jared still was not applying any pressure on us to buy the car. We then decided to buy it and Jared put on a movie for our kids while we filled out the paperwork. I would recommend Harvey Automotive to anyone who wants good service and doesn't like high pressure salesmen. Go check them out! read more

If I could do it all over again, I would avoid purchasing a vehicle from Jared Harvey/Harvey Automotive. The good: * The communications, when available, were courteous. * Initially, communications were very timely (setting up an appointment to see the vehicle). * When my temporary tags/plate was stolen, he overnighted a new one, at his cost, to me. The bad: * The vehicle I bought, to start, was not detailed and was pretty filthy, even though there is a detailing shop on sight. The vehicle, I know, was on sight for at least one week (as I found it and made an appointment to see it, a week later). * Talking to Jared, he said "I have selling vehicles down to a science", though later experience differed. I was told after signing Bill of Sale that I would not get my title 10-15 business days later via a holding company; a temp title was administered. What then seemed off/a bit alarming was Jared mentioning that they were not kept on sight due to insurance issues; this information seemed a bit out of place and alarming, but I trusted him to know his business, and took him at his word. * I waited the 15 business days, and had not received the title. I reached out to Jared, first via phone and then via text, looking for an ETA. He mentioned he was detained on a family matter, and said he would reach out later that afternoon. I did not hear from Jared for 6 days, even after attempts to reach out to him a few days after he mentioned the family matter. * When I finally spoke to him (6 days later), Jared did apologize in not getting back to me, but then mentioned that he did not have the title to the vehicle I had purchased, still waiting for the auction house to send it to him. I was not told this at the sale of the vehicle, there was no mention of an "attached" title. Selling a vehicle, without a title in possession, is illegal. I was frustrated, but kindly asked him to reach out to me and let me know when I could see the title, as I would be traveling for several days, at the time the temp plate being void at that time, having reached the 45 day limit. At this time, someone stole my temp plate, so Jared sent another (see above "the good" section). * Jared at this time also mentioned he believed that the title had been held up because the auction house had misspelled something on the title, so it had to be sent back for correction. This is false. * For the next two weeks, I again reached out several times to Jared, via text or phone call (with my call going directly to voice mail, which was often full, and when not, a message was left), and heard nothing. A simple "I am working on the issue, and this is the update" or "I'll be sure to let you know when I hear from them" would have been helpful. * After the two weeks of no contact from Jared, I received a text message (leaving just one week before the end of the 45 days a dealer has to supply the title) with an image of the package/tracking number for the title. The title though, was sent to an incorrect address, and was sent back. * The 45 day limit was reached, and two days later I got the title, which had then been sent to the correct address. * Taking the Bill of Sale into the DMV, they noticed Jared had not completed some of the paperwork that he had even highlighted to complete. I hope this does not hold up being officially issued my copy of the title. Overall, the issue was the lack of communication, and evasion throughout the experience, which was very frustrating and left me second guessing (to the point of calling the Utah vehicle enforcement for steps for possible recourse, which at least for Utah, the dealer has 45 days to get the title to you, heads up; I also reached out to a lawyer for potential legal help). After the lack of communication and run around, I had lost faith certainly in Jared, but also in the vehicle being unsalable due to perhaps a lien or a branded title or other issue that had not been divulged at the sale, which lead to ideas that that may have been causing the title issue. While Jared was courteous when initially meeting with him, and when communication was actually had, the remaining experience was all very concerning, and at the least, very unprofessional and certainly untrustworthy. I do not take leaving such a review lightly, please know, but would like to help another purchaser avoid the same possible frustration, and hours of time spent to correct an issue that could have certainly been easier to resolve. read more

The cars are clean, and in good condition. I drove 4 cars here. They were busy at the time but I felt like I was the most important person to them. Good car we are very happy thanks. read more

The truck we were looking at pulled to the right and had uneven tire tread. We thought the alinement was off so We asked Jared about it before we bought the truck. He took it to his mechanic to assure us it was fine and there was nothing wrong with it. I asked the mechanic about the tire tread he said it just does that. Then i asked about the truck pulling to the right, he said the roads in Utah pull the car one way cause of the slope. We put our trust in them. Then 70 miles after we bought the truck the check engine light came on. It was a transsmission problem. He didnt help all! Once we finally got back home we had the alignment checked. We asked several other places, tires never "just wear down" uneven. Also even on a level highway the truck was still pulling to the right, while our other, newer, car was not pulling either way. The alignment was off!!! and some parts needed to be replaced. We ended up having to take it to two mechanics. All in all we had to spend $500+ more to get all the problems fixed. The price we paid was fair if there was no problems with the car... but there was!! And we will still have to replace the transmission soon which would cost another $1000-3000. Jared and "his" mechanic lied striaght to our faces. They both knew the alingment was off, or they both are really crappy with cars and together know nothing!!! Either way they shouldn't be trusted. And we got screwed for trusting him. read more