I was really sick in December and it's been a difficult recovery. It has caused my bones to weaken…read more Yesterday my tooth chipped (expected) and without having insurance I was worried for the cost. I came in for a consult and the staff and doctor were amazing. They explained my options and helped me feel better in the sense that I can save my smile. I definately recommend this location to anyone looking for a wonderful dentist and great staff.

Amazing experience from start to finish! Everyone in the office is kind, professional, and very…read morehelpful. The dentists did an excellent job, and I felt well taken care of throughout my visit. Thank you for your kindness and outstanding service. This is the best dental office, and I highly recommend it!

The staff are professional and pleasant. I had 2 teeth extracted and deep cleaned due to infection;…read morealso had implants placed. The Oral Surgeon clearly explained what he was going to do and he asked me to let him know if I was in pain; very nice 'bed side manner'. After the procedure, the primary dentist asked me how I was.

If I could give West Sunrise Dental zero stars, I would. What happened to me here was unethical,…read moremanipulative, and deeply disturbing. Please, for your own sanity and financial safety, read my experience before you even consider this office. My wife found them listed as an in network provider through our dental insurance. That was the only reason I chose them. I am a single income father of five. Staying in network is not a preference for us. It is a necessity. I came with recent X rays. They refused to use them and insisted on taking their own. The dentist immediately pushed the most expensive option. Extraction followed by an implant. Their billing coordinator, Dorlene, quoted me around eight hundred thirty dollars out of pocket and swore this was the insurance negotiated rate. I had no reason to suspect they were misleading me, so I trusted them. They also demanded a one hundred dollar upfront payment just to schedule the extraction. On the day of the extraction they suddenly demanded the entire eight hundred thirty plus dollars upfront and claimed my previous payment went toward something else. This should have been a giant red flag, but I allowed the procedure anyway. Six months later I returned for the implant appointment, and this is when the truth hit like a brick. Dorlene tried to get me to sign documents without even letting me read them. She literally turned the monitor away and asked for my signature blind. When I refused and insisted on reading the paperwork, she reluctantly turned the screen around. What I saw was not a consent form. It was a document designed to trick me into waiving my insurance coverage entirely. The exact wording included: * I have been presented choices/options and fees in regard to my treatment alternatives, including covered benefit(s), where applicable. * I have chosen to go outside the coverage of my Insurance/Plan and proceed with the accepted/planned treatment at the estimated fees listed above. * By choosing the accepted/planned treatment listed above, I understand that I have an additional expense than if I choose the covered benefit under my Insurance/Plan. * I understand that this treatment will be considered optional/alternate/not covered/cosmetic by my Insurance/Plan. * I have chosen to go outside the covered benefit(s) of my Insurance/Plan and proceed with the accepted/planned treatment at the fees listed above. Had I signed blindly, I would have unknowingly forfeited my insurance rights. When I refused to sign this trap and asked to speak with the dentist, I was bounced around until they placed me in a dim room with the oral surgeon, Victor Celis. His behavior was unprofessional and hostile from the moment he walked in. He talked over me, interrupted every attempt I made to explain my concerns, and repeatedly told me to calm down even though I was not raising my voice or using foul language. When I clearly stated that I refused to sign away my insurance coverage, he delivered the most alarming line I have ever heard in healthcare: "You are not my customer. The insurance is." Then he refused to treat me. While waiting for paperwork they reluctantly agreed to print, I called my insurance company. After reviewing the dental codes, they told me exactly what I feared. For the original in network extraction, I should not have owed anything out of pocket. West Sunrise Dental overcharged me. They misled me. They tried to use hidden paperwork to pressure me into waiving my benefits and paying far more than required. I left the office upset, shaken, and disgusted by the entire ordeal. A dental office should never feel like a trap, but that is exactly what this place felt like. I will be filing a formal complaint with the Better Business Bureau and my insurance provider. Please protect yourself and stay far away from West Sunrise Dental. No patient deserves what I went through here.

Claudia is the best dental hygienist in Fort Lauderdale! I lived here since 1952. I wish I could…read moregive her more than five stars.

Only reason why I give this dental practice 1 star is dental assistant unprofessional behavioral…read moreactions on 11, August 2025. (The one time I do not record, something occurred). My appointment was for an oral extraction. Approached by dental assistant to discuss remainder balance of permanent bridge process. In midst of conversation, dental assistant pushed my shoulders and I told her do not push me. I explained I made calls in past and no one returned my phone calls. Receptionist verified she called and left voicemails, I have received nothing not even an email. Yes I reached out to check on status of arrival on permanent bridge and oral extraction. Verified with police and other medical practitioners no professionals is allowed to push a patient. Dental assistant admitted to pushing me and apologized moments later. A few months ago, the receptionist declined my option to pay off early, twice. If I did not want to pay, why would I still reach out and find alternative options to pay off balance? Absolutely absurd, to think I paid thousands and time well spent into this dental procedure; very, very tedious process. I was told by dental assistant I had to pay what the insurance did not cover. Verified with my insurance this dental office in fact did received the approved claim 8.9.25. I was advised by insurance to wait, until all claims are approved and finalized, so I would NOT overpay. Overall satisfied with my look permanent bridge completed on 28 July 2025 easy process of 45min. and pain free. Yes I do love my teeth and received countless compliments. No I will NOT change the one star review, I truly prefer no contact. Bill pay is best method to send payments to avoid any altercations. I get what I paid for and unfortunately, this ordeal is considered a "he say she say". Yes I left my dentist, they changed to "out of network". Should have listened to other review, save me unnecessary drama.

When I came back in July 2025, the wait time had me very frustrated and I was snappy with the staff…read morebecause I felt like they were ignoring my concerns. This time around, I was seen immediately. While the X-rays are annoying for me, the young man who did it today (2/28/26) was kind. Dr. Bhokari (I hope I spelled her name correctly) was kind! She saw I was frustrated about what was going on with me gums and reassured me it was okay. Then the dental hygienist, Eltom Carneiro came in. He started off okay. Again, I'm not a big fan of the dentist and I'm already frustrated about the extra work and money I now have to spend. He started working and ask what was wrong. I reply I'm just frustrated about the extra stuff you have to do to my mouth. He replies "it's not my fault." He proceeds with what he needs to do. I'm seeing unfamiliar tools so I'm a little uncomfortable. I grunt a little but I guess he took it personally and under his breath he says "Jesus Christ" and that point I was done. He's like I'm not done and I reply we're done. Going to the dentist is always a not pleasant experience for me. But I'm not going to be talked at disrespectfully. Some times it's not your delivery. It's your words. I don't want to look for another dentist office, but he will NEVER be allowed to do anything for me.

I have been a patient for years and years and always seeing Dr Lazada, however due to scheduling…read morehad Dr Siri who was just as caring, tender, and amazing! I am typically someone who does not need any numbing, but was so thankful that Dr Siri, Leani, and Lexi, educated me on the cavity issue I was having and really took care of me. The real surprise was that my mouthguard needed to be replaced and they were able to talk with the company to get them to cover to replacement cost - saved me a few hundred dollars. So warm, classy, clean, and wonderful. Can't wait for my next cleaning!!

Called today to see if I could get my Invisalign trays and they told me they exited me as a client…read more No call or anything indicating I was approaching time that I needed to schedule an appointment or we'd have to start treatment over and I'd be exited. Poor customer service and clearly don't care to treat all patients

I was referred here for braces/invisalign by my dentist and was so amazed at how big the space was…read moreand how nice the placed looked. The staff were all so nice and greeted me with a smile. I was a new patient and they made the entire process smooth, quick and easy. The atmosphere and the environment was like a breath of fresh air. I would DEFINITELY recommend this place! It's also kid friendly as well. Thanks again to Dr. Silverberg & Boualy! You all made my experience amazing :)

I've been going to this dental office for over 20 years, so I am clearly happy with the practice…read more The staff is friendly and always on time. Also, COVID protocols have allowed me to feel safe throughout the pandemic. Dr Barr is very personable and helps ease my nerves during dental procedures. While going to the dentist is not my favorite thing to do, Dr Barr puts me at ease. His calming influence and skilled dentistry keep me coming back. I have received many compliments over the years on my smile; I am always quick to give credit to Dr Barr and his dental team.

had two schedule issues and was told to take my business elsewhere. Pretty harsh. I would expect a…read morebit of leeway given the times and the fact that scheduling issues as explained were due to childcare and unexpected work obligations.

Dr Baez is truly an incredible dentist. I am a dentist myself ( I only practice orthodontics now)…read moreand I know quality work when I see it. I use Dr Baez as my dentist and he also treats my parents, siblings, brother in law, and anyone else who asks me who I trust to do quality dentistry. I recommend him and his practice 100%

Dr. Slootsky is an amazing Doctor with super skills, sense of humor and has great people skills!!!!…read more The staff is as awesome as he is!!! You can tell they love what they do here!!! Can't say enough

ABSOLUTE NIGHTMARE. PLEASE READ BEFORE SEEING THIS DR…read more I have never had such a bad experience with a Dr. before until now, due to Dr. Rhona Guilarte's negligence and poor medical and business practice. I came to Guilco Family Dental for services to finish the next steps in my implant process, which was to get an abutment and crown. I had used her for some standard fillings and had a good experience, so I trusted that she knew what she was doing and she assured me she could finish the next steps for my implant. In July, Dr. Guilarte surgically opened my gums to expose my implant, without consulting my oral surgeon who placed my implant to find out any information and thus began a series of mistakes and negligence. She proceeded to attempt to take impressions of my implant and tried to place incorrect types of abutments in my mouth as I'm bleeding everywhere, in attempts I assume to figure out what kind of implant I have, which again, if she had contacted my oral surgeon and opened the letter that was sent regarding this, this would have been avoided. She then failed to put a healing abutment after cutting my gums open, which I asked why it wasn't placed and all she could say was that it would be figured out later.. After the appointment, I knew something was very wrong. I called my oral surgeon's office, who specializes in implants, and I was urged to get a healing abutment placed on and to call back Dr. Guilate that I needed this crucial piece as my gums would close over the implant, rendering the painful surgery pointless and I'd have to have surgery again. I call Dr. Guilarte's office and let them know that my oral surgeon stated I needed the healing abutment and can I please come back in; I was told that it would be figured out later, once again. I call my oral surgeon's office back and they luckily were able to squeeze me in as an emergency appointment to get the abutment on. After all of this, the information she sent to the lab of the "impressions" she took were incorrect, and the lab could not make me any custom parts for my implant with them or tell them what kind of implant it was. She then was faced with having to contact my oral surgeon's office, which should have been done in the beginning, in order to find out what kind of implant was placed. I attempted several times to call and speak with Dr. Guilarte regarding this and that I wanted to discontinue moving forward because I was very uncomfortable with her performing any other work-- as no other parts were ordered, no other procedures done, nor were correct impressions taken to have anything custom made, and I figured that she would be understanding and offer to work something out with my refund. Her front desk assistant finally called me back after several attempts because Dr. Guilarte herself did not have the professional courtesy to speak with me directly. When I inquired about refunding my nearly $1,000 dollars in copays for the next procedures that weren't even started yet, the front office woman told me that Dr. Guilarte would not be refunding my money because "she spent time with you". My copay was nearly $1,000 dollars for parts I DO NOT HAVE IN MY MOUTH. I contacted my insurance company regarding this and she was refusing to pick up the phone when they were calling too in regards to this. I am currently in dispute with my CC company because she is charging me for things that don't exist and were never completed! I am so ashamed that Dr. Guilarte has done this to me. She refused to speak with me, refund me any of my money for services that were not even completed, and nearly could have messed up my implant which would have resulted in thousands more. I do not advise anyone seeing this physician for how she handles her business and treats her patients when issues arise. I am now filing a complaint against Guilco Family Dental with the Florida Board of Dentistry.

Reliable, very personable, great staff and the doctor makes you feel comfortable. I had a cleaning…read moreand one wisdom tooth (extracted already) removed and it was all done with in an hour and a half. Location is key for me because it was across the street from my office. But it wouldn't matter if I worked in Miami...I would still come to Dr. Guilarte for any treatment on my mouth. Highly recommend!