Terrible, unprofessional customer service at this location. Cashier could not follow basic instructions as she gave us both the incorrect quantity and flavour of milkshakes after an almost 15 minute wait (important to note that the restaurant wasn't busy at all, only 2 people in front of me in line). No apology for messing up the order or for taking so long, and the supervisor who eventually gave us a refund was very visibly bothered that she had to get up from her break to help us. Additionally, all staff members were swearing constantly throughout my visit, and were very unconcerned about getting orders out quickly and accurately. Other customers waiting in line ahead of me felt the same way, and when the gentleman in front of me asked if he could get his poutine after waiting 15 minutes, the cashier had the audacity to say "Well he's making it now so...". Definitely not the way you talk to a paying customer. Really upsetting considering this is a brand new location that should really care about customer satisfaction and doing things right in these early days. Overall, if you want to be served by untrained children, this is the place to go. read more