I had two bad experiences with this Harvey's store at 11000 Yonge St…read more first they usually use the precooked hamburger instead of freshly grilled and the drive through food is always not hot . also I showed her the picture of the coupon which was in my home, no we can't accept, we need to see the real coupon. I always buy three double angus, but this store costumer serves is zero. They don't know how to do the business, I never get back to them.

i would not even give a 1 star. it deserves -(negative stars)! I was in Harvey's a little ago and I…read morehad ordered a burger at the front. As i was waiting for my food in the line... I see at the back some workers handling the food NOT WEARING GLOVES. I saw one worker smushing the buns together with his bare hands.....!!! I got my food after, went home and was too disgusted to eat it. TOSSED INTO THE GARBAGE, i DONT NEED TO CATCH ANY DISEASES! I have never been back ever since nor will i go back EVER!

Great chicken and Excellent Service, kind staff and good food makes this an amazing end friendly…read morespot to eat at. Would recommend

Last Wednesday, I had completed my usual stops at ZeeV's Nutrition Studio and Circle K after work…read more I love how they are a block away from each other, which makes my run easy. I found out that Harvey's has a deal with its original beef and veggie burgers. You can get two for $8. If you want to mix and match them, it all works. I had no idea where the nearest Harvey's was from the borders of Toronto, Scarborough, and Markham. I did a search and realized that there's this one further south on Victoria Park, before you hit highway 401. It's funny. I have blown past this location many times. I've never stopped by. I also knew that there was an Chinese grocery store in the same plaza. Here's to another cool stop at two stores that I needed. The drive down was smooth. It took perhaps ten minutes. I had to make a left turn into the plaza. It took a bit of time, but I eventually made a safe turn. I did grocery shopping first. I had backed into a spot that directly faced the drive-thru, steps away from the grocery store's entrance. When I was done, I simply drove straight ahead to place my order at the drive-thru. I had a nice woman on the other end taking my order. I ordered two original beef burgers. I went with my standard toppings on both: lettuce, tomatoes, mayo, and relish. She was so friendly. There was a bit of a wait, but I didn't mind. This Harvey's is also a Swiss Chalet. Excellent! I was drooling looking at the poutine on the menu. I love poutine. Harvey's does poutine well. I paid with a debit card. The woman had the payment machine taped to a hockey stick. Love! The transaction was smooth. I wonder if that hockey stick is ever used on deadbeat customers who don't pay. Hmm... I got my food in a paper bag. I thanked her and left. When I got home, I had my food. I loved the original burger. It was the right size. The flame-broiled beef patty was yummy. The toppings were perfect. I was a bit rusty and realized that my usual mayo is garlic mayo. These burgers hit the spot for dinner. The next day, I returned for the same deal. Yep, I was back less than 24 hours later. Instead, I got original and veggie burgers. With the latter, you have the option of getting a regular or multigrain bun. I had never had the multigrain bun before, so I chose it. The veggie burger is pretty good here. It tastes like a regular beef patty. It wasn't dry. It had good flavour. I'd do it again. The multigrain bun made me feel like I was eating healthier... haha! I went with garlic mayo, along with lettuce, tomatoes, and relish. Both burgers tasted much better. Garlic is everything. I dig this Harvey's. I need to get poutine next time, but I keep dreaming about this burger deal. Maybe when it's gone, I'll get the poutine. The woman who took my order during my second visit as equally as pleasant and nice as the woman from the previous night. Staff are awesome. I appreciated it. I'll be back. I'll try to not eat here every day. (13)

In June 2026 I placed an online order at Oakville location, and my credit card was charged. When I…read morearrived at the Oakville location to pick up my order, I found that the restaurant had already closed permanently without any notice. I contacted Head Office, and they apologized and promised a refund. However, it has been over a month, and I still have not received it. I also sent a follow-up email but received no response.

Did you know that this Hero Certified burgers location also sells fish and chips? Not sure how long…read morethey've been doing it, but when we found out, we were intrigued. However after receiving our food, we were greatly disappointed at the very small size of the fish.. (Sorry we didn't even bother taking a photo.. that's how unworthy it was!) If you're going here, stick to ordering their burgers!

3.5 rounding up to 4…read more This Hero location is situated right at the very corner on the northeast intersection of Leslie and Elgin Mills in a very large plaza. It's easily accessible and has a large parking lot. This location is extremely clean, including the restrooms. There isn't any wifi, though. There are kiosks to place your order, or, you can still order the old fashioned way at the cash. The menu is pretty extensive, with chicken, fish, and breakfast menu items as well. There are also a number of drinks besides fountain drinks, such as coffee, iced coffee, and fruity drinks and milkshakes. They also feature a different price special for each day of the week. They even do catering, with a specially designed menu to order. I went with a Heavy Hitter as a combo. The Heavy Hitter is basically a double burger, complete with double cheese and a standard topping mix of relish, red onion, mustard, tomato, bacon, and best of all, their signature burger sauce. Their burger sauce is what really makes it worth coming to Hero. It's not like the typical Thousand Island flavoured you get eeeeeeverywhere else. This sauce is a little lighter and tangier, with a herby flavour that really cuts the heaviness of a burger. I can barely remember the bacon, but that sauce makes you want to return for more. The patties are 4 ounces each, and nicely cooked. The bun is nice. It's hefty enough to hold up to the two patties and all the toppings, and I enjoyed the mix of sesame and nigella seeds. They have a very extensive choice of toppings, which I wish I had taken the time to go through to customize my burger better. The fries were okay. They keep the skin on and fry them to a good, crispy texture. The salt was almost non-existent, but that was fine, because the burger itself is very well seasoned. They were, however, a little too dry on the inside. Fountain drinks are self-serve style. Of course the drink I wanted, Coke Zero, was the only one not available due to lack of product. The selection isn't that extensive, less than 10 selections total. I don't like Diet Coke anywhere near as much as Zero, so I contented myself with a mix of Classic and Diet. One of my pet peeves is being charged differently (usually more) at the cash than what's displayed on the menu. It's very clearly posted that the burger goes for $13.80, with an additional $5.10 to make a combo. I'm no math genius, but I know $18.90 when that's the sum. For whatever reason, I got charged $19.10 instead before taxes. There isn't even a breakdown on the bill. I couldn't be bothered to address it, but it definitely brings them down in rating overall. I appreciated that the staff were very attentive, and again, that the premises were super clean, including the restrooms. If it weren't for the dry fries, unavailable Coke Zero, and especially the price discrepancy, easy 5 stars.

A great fast food burger joint that is completely customizable…read more This is a pretty standard burger joint where you can pick all your toppings to customize. Things like ketchup, mustard, onions, pickles, you name it, they have it! You can build your own burger to your liking or of course pick a burger that they've already curated on their menu. To build your own burger you first select your protein. I opted for the 6oz. angus beef on ciabatta bun. There's a huge selection of toppings that you can add on that will cost you extra. Sides like sauces are all free though. The burger was great since it's everything that I wanted. Nice and juicy and so delicious. Made it into a combo with some fries and the fries were also great. I did end up waiting for quite some time though for my food and struggled a little with the kiosks for ordering. But that seems to be a me problem (haha). Overall, a great option for something on the go and if you're craving for a solid burger.

Fast food. Trying to bring a quality into an old good burger game. Not bad, I enjoyed their double…read morepatty with fixings and it was good, better than any Wendy's or A&W for sure. Service was good and the cleaning of the dining room was ongoing. For me, personally, not a welcome thing, as I would prefer having my meal not to the sounds of cleaning spray and a mop hovering all around me. Perhaps something for the owner/ operator to take into consideration. Overall, not a bad burger experience, give it a 3.5 stars.

Went to grab a quick bite on a Sunday night . Had five guys burgers many times in varies location…read morethey never disappoint. Came home and found this very unappetizing looking burger. The meat patty is very dried and burnt, and it's even broken in 3 pieces. Ridiculous. Better off getting Mcds.

We were in Vaughan and my daughter suggested burger factory. The sitting area is okay not too…read morespacious and the tables were not clean. We ordered steak and cheese on a bread which was good but the burgers and fries were a disaster. No one liked their food. Fries were stale, food took forever to come out and the burgers lacked flavour. It's sad we go to eat out to enjoy the food and a new restaurant but no one left happy. Never going back.

Recently revisited The Burger Factory Vaughan and the burgers still hit the spot! The flavors are…read moredelicious and the ingredients are always fresh! The restaurant is welcoming and casual.

* My review is solely on my experience in "regular poutine (delivery)". so my review is quite…read morelimited. In my quest for searching poutine (my comfort food to combat stress during my work hrs) in East York - I heard good things about this place. So - I ordered classic poutine via Skip the Dishes. The portion was HUGE, I chose regular size - glad I did not go for large size lol. However, when this generous portion is packed in a small container, with relatively loose gravy, the result is mashed potato with cheese and extra salt. The cheese was plenty. But although their menu describes "squeaky cheese", unfortunately, when I ate it, there was no trace of squeakiness. It may have been different if I ate it in the restaurant.

With so many burger, places opening up it's hard to tell the difference, but I can assure you that…read morethis one is one of my favourites. The Smashburger patty is crisp to perfection!! don't forget to try the brisket sandwich that melts in your mouth. The steak cut onion rings and fries are also delicious. I tried the grand slam shake, and that one was really good too. Service is extremely friendly and fast and they also have patio seating for the summer !

Stopped by this Five Guys with my family. Five Guys is well-known for their burgers, so when I was…read morecraving one, I knew this was the spot. The interior is consistent with other Five Guys locations in the city, featuring a retro throwback design with checkered whites and reds. The historical displays were a nice touch. The service was good, and I appreciated the uniforms, which added to the nostalgic vibe. We each had a cheeseburger, customized during order. The burgers were juicy and very filling. The fries were plentiful and delicious, and the peanuts were a nice addition. However, if you have a peanut allergy, this isn't the place for you. Overall, another solid Five Guys location that is a go-to for higher-priced burger joints.

Five guys is consistent and good…read more The burgers are made fresh and they are tasty. I still can't get over the fact that burgers here are $10 with nothing. Combo is now pushing $20 for fast food. Service was good for the late service. Place was clean and worth the late night stop. The place is consistent 60's theme burger joint.