We LOVE this dentist! Our 2 year old daughter is very nervous about medical professionals due to…read morethe pandemic and she's been here a few times since she got teeth. Every time they work SO hard to get her comfortable with them and they make amazing progress - we're always so impressed!

This is a great practice! I absolutely love Dr. Ethan and his team for my children's pediatric…read moreneeds. I love that this whole practice has so many services to offer. Dr. Ethan's team is always friendly, kind, efficient, and knowledgeable. They made me feel safe and comfortable with all the Covid precautions and the general infection control that they have in place. My son who sees Dr. Ethan, tends to be a worry wart, and even admitted going to the dentist is fun!

Friendly staff. I am doing my ortho treatment here and everyone is very professional. I look…read moreforward to my ortho results! Dr. Byrd is amazing!

This office started off on a good foot with appointments and getting my son's braces on, now it has…read morebeen nearly 3 years and they act like they don't want to take the braces off. The personnel do what they want to do. They do not respect the parent. And call backs........WHAT ARE THOSE?? They never ever call you back. This practice is the worst!!! Stay away!!! If I had to do it all over again, I really would not. Now I am stuck with a son with braces that the office refuses to remove

Care is usually good especially from the doctor. The receptionist and hygienist can be very rude…read moreeven with the children. Today was my six year old daughters appointment and she was to have nothing by mouth after 12am, unfortunately, she did eat without my knowledge and I let the office know as soon as I found out, they dismissed her from the practice and called me "irresponsible" over a complete accident. The receptionist was extremely rude. I will not be taking any of my children here and I will never recommend this place to anyone.

I wouldn't recommend this dentist. First time ALLOT of paperwork to sign and took very long to…read moreschedule appointments. Came in a week later for a reschedule, They told me to make sure my daughter was fasting and mentioned over the phone liquids (water and juice was acceptable) the day of the appointment. She went to school for 4 hours and didn't eat as told from the day before only drank water 3 hours before appointment and got told that they cannot reschedule her or my other child (i had an appointment for) for any other appointments and referred me to another dentist because I didn't follow their rule from the first time and because of that they refused to continue with me. And this was only my second visit!!!! I was NOT happy with my experience.

TL/DR: Dr. Tart is the best dentist you will ever find…read more Even if you hate going to the dentist, you will love going to Dr.Tart! Long gone are the days when the dreaded "Dentist Appt" notification pops up on your calendar...when you're a patient of hers, you know you're in good hands. She's warm, knowledgeable and efficient! Always on time with her appointments, and gets the job done while also somehow finding a way to get to know you and make you laugh at the same time! I have had procedures done as well as general checkups and her follow ups go beyond the asks of the job. She's pretty "old school" in the best way possible - her job is to help keep your teeth healthy, and I've found other dentists often push you on things you don't need just to make money. Dr. Tart doesn't do this, but if you are interested in stuff like Invisalign or cosmetic (non necessity) procedures she will absolutely inform you on them. Oh! And her staff! I think Dr.Tart has some secret hack for finding the best staff. Like, total unicorns. Denise and Cheryl - y'all rock. (Cheryl is actually the whole reason for me coming here in the first place! As I followed her from another practice.) Thanks Midlothian Dental Center!!!!

I absolutely love this place. The modern feel and the use of technology makes everything super…read moreeasy. The staff is super friendly.

Yesterday was my second visit to Dr. Tart. I had to have work done on my top front teeth. Not a fun…read moreposition, especially with little area to do the injections. I was very anxious. Dr. Tart and her assistant were wonderful. I used Nitrous Oxide and barely felt the injections. I had very little discomfort when the numbing medicine wore off. Dr. Tart's office called me that afternoon to make sure I was okay and not having any pain. Dr. Tart is very understanding and so kind. I recently moved to this area and I am so thrilled to have found such a great dentist. I won't have to find ways any longer to avoid my dental appointments.

Friendly and professional staff. Great service. No wait for appointment. My experiences are always…read morepositive. Danielle is very pleasant and nice to work with.

We love Dr. Brian! The staff truly cares about children. They are so patient and fun!read more

note before reading: i dont live in california nor do i know why it says i do and i live in…read moremidlothian so yeah so like read the review lol as a kid who went to this torture camp of a dentist office, this place sucks. they are weird as hell, they didn't take x rays, they creep me out, didn't do procedures well, this place sucks and i hope this garbage dump burns down in a fire. worst dentist ive ever been to. if i could give -8668585885586544674474747744748844 starts i would my entire life 24/7. don't go here for your own good. please don't. also, im not hating on this place because its a dentist office and kids hate dentists. i would give my old dentist 999999 stars if i could. they were amazing. this place is absolutely GARBAGE and just remember its not because im biased against dentists. i know i didn't miss a science test for this disgrace of a dentistry, but unfortunately i did.

My daughter was in in Tuesday. She was scheduled for a tooth filling. She had an abscess, so she…read moretold them she wasn't going to have the filling done. She just wanted the abscess taken care of. They tried to make her get filling. She said no, she was already in too much pain. The dentist acknowledged the infection, but refused to do anything about it. Refused to even give her antibiotics. We spent 3 hours the next day at Med Express. That Dr. took ten seconds to tell her she needed antibiotics. I have NEVER in 59 years even heard of a Dr who refused to give antibiotics to someone with an infection.

If there was an option to leave 0 stars OR negative stars, I would…read more (This is lengthy so bare with me, or don't, i don't care lol) For starters, I don't normally leave bad reviews, or reviews in general. But after what I was told today by my sister, as a dental assistant myself, I'm completely appalled and utterly disgusted by the sales tactics and lack of empathy with patient care. My sister is 22 years old and was degraded on her teeth during her appoint this morning. She was originally told that "essentially all your teeth are dead and if not, they're going to die soon so" (which after taking a look at her X-rays myself, that's the furthest thing from the truth) My sister was then told she would need multiple root canals and even implants. Dr. Guthrie proceeds to then share with my sister that "those options are rather expensive" and "can you even afford that?" After my sister called me crying about this visit, to say I was in tears and FUMING, would be an understatement. As my sister is very clearly being completely used for a sales tactic and punching bag of the day, Dr. Guthrie proceeds to tell her "a better cost option for you would be dentures". At this point my jaw is on the floor. This whole appointment was completely unprofessional and shows that Dr. Guthrie is just money hungry. As if this visit isn't horrifying enough, all while this is going on, my sister is crying hysterically and on the verge of a panic attack, and Dr. Guthrie had absolutely NO sympathy whatsoever and even made a joke "dentures at 22? wow what do you think about that?" Well, considering she was hysterically crying the entire appointment I'd say she didn't like the idea. She's young, alone, without her parents, knows nothing about teeth and this is the way you treat a patient? This is the reason people don't go to dentists in years. All it takes is one traumatic visit like this one. If you have dental anxiety please avoid this place. Or it will give you a reason for dental anxiety. I would never let Dr. Guthrie near me or my family or anybody I even remotely liked for that matter. I have not been to this location and I never will. I called on my sisters behalf and requested her records immediately. The PSR was kind the FIRST time I called and assured me she would send me her chart along with her x rays immediately. A little more than an hour and a half goes by and I have received nothing. I then leave my own procedure to call again and ensure I get these records because there's no way in possible hell that my 22 year old sister needs dentures. When I called for the second time, the PSR was rude and seemed annoyed I was asking about something that legally, they have to give you upon request. Once I asked about the chart and x rays that had not been sent she said "I literally just sent them to you 6 minutes ago"..... Well unfortunately you told me you would send them immediately so... immediately and 2 hours later are two completely different things. After FINALLY receiving my sisters X-rays, she has healthy bone, healthy teeth and maybe a couple cavities. I got no chart, no notes, nothing else that I requested. But it didn't take much for me to realize James River Dental is nothing but a sales tactic. Do better for your patients. This was absolutely disgusting and I hope other patients aren't treated this way.

I took my 3 year old son to the dentist for the first time. We had an appointment for 11:30 and we…read morewere called back at 11:31. The hygienist was so sweet and made my son feel very safe. I had to hold him in my arms because he's not ready to sit in the chair by himself. He had no cavities and Dr Crowell was amazing and very helpful. I highly recommend this practice. See you guys in 6 months.

Love Dr. Cronly but her front desk appointment staff were extremely rude. She wasn't even trying to…read morebe kind. Made making an appointment to get an extraction more difficult than needed. Customer Service is terrible!

Dr. J. Crichton.... GREAT Dentist, amazing chair side/bedside manors ! 5 Stars! Highly reccomend to…read morefriends and family!

I rarely write reviews, and the ones I usually write are positive. I went to Virginia Family…read moreDentistry because of the glowing reviews, but my experience was quite different. I've lived in the Richmond area for over 40 years and found their business practices concerning. My 19-year-old son, 17-year-old daughter, and I had appointments last week. After being informed that our new patient visits would total $577 for the same services (since we are self-pay), I agreed to proceed. While I understand my son is an adult, I made it clear that I would be paying for everything. I grew concerned when my dentist suggested pulling a back tooth due to a gap that might cause bacteria issues, despite no current problems plus making recommendation to see their periodontist and pushing a possible the idea of an implant for the tooth; as well as, selling them on their orthodontist after I mentioned that I had seen the orthodontist the day before...which they said they never got x-rays for and it didn't matter because theirs would be different. Additionally, we were told afterward that my daughter's visit would cost $60 more due to extra X-rays, which we were not informed about in advance. It's comparable to a mechanic doing extra work without getting your approval first. I decided to go along with it, appreciating the new patient discount. They then informed us my son would need a deep cleaning instead of a regular one and scheduled it for this week, again without giving any pricing information. When he asked if there would be extra costs, they implied there shouldn't be. Later, we found out this service would cost over $200. This was surprising since we were told otherwise, and they knew I was responsible for the payments. When I asked why we didn't receive a discount for my son's previous visit since he didn't get a cleaning the first time, they said his services were different. How? When the whole purpose of the visit was for a check up and cleaning. After speaking with the office manager, Lauren, I felt unheard and unacknowledged as a customer. She did not apologize or address my concerns, only defending their position. As a business coach and consultant, I've rarely encountered such poor customer service communication outside of the restaurant industry. We ultimately decided not to proceed with the additional service. Virginia Family Dentistry's communication with patients is lacking at best and unethical at worst. They lost out on over $1,500 of upcoming services we would have needed and the lifetime value of a customer. Choose carefully! They will not be getting any recommendations from me. It's noteworthy that they've disabled reviews on Facebook, which might explain the abundance of positive reviews here. I prefer practices that prioritize people over profits and are not influenced by private equity.

Amazing practice! I came to them because of their high ratings, and they deserved every bit of…read morepraise and more. They were all excellent communicators, explained every step of every process, and were honest and open about any needed treatment and my options. Cannot recommend them enough - if you need a trustworthy and capable dental practice, this is it!!

Best dental practice in the Richmond area! Owned by a very caring family with staff who are kind…read moreand attentive! Very honest and fair prices and great dental care!