Phil, Hector, and the entire team at P&M have been fantastic. Within the first year of moving into…read morea new home, we had two somewhat emergency issues of our heat not turning off and our old central AC dying in the middle of an August heatwave. Both times Phil was extremely responsive via text and phone, and had the issues resolved within 24 hours. Most of all, I appreciate his willingness to explain all the financial implications of decisions and offer unbiased recommendations, including calling out when a more expensive option isn't worth it. We look forward to continue using P&M!

I've been using P&M mechanical for about 6 years now- I stumbled in Phil and the team after a…read morestring of bad experiences and serious ripoffs (almost ten thousand!) with two other companies. They have done a ton of work for me over the years including full replacement of our heating and AC systems for high efficiency ones, thermostat upgrades, water heaters, duct work... They have shown up at my house at 5AM in the morning to trouble shoot and replaced my old system on one of the coldest days of the year for me. The work is always quality and they always stand by it- if something isn't right they come back and fix it right away. What is the best about P&M to me is that they don't oversell you. I don't know anything about HVAC but Phil does not take advantage of that. He tells me what's practical and what he suggests, what will save me money now vs in the long run and let's me make my own decision. He consistently comes in cheaper than anyone else but more importantly I feel comfortable that I don't have to call around and get ten quotes when Phil tells me a price I know it's a fair one- this is rarely the case anymore. I once had an issue with a neighbor complaining about some construction happening at our house, Phil managed to smooth things over when it didn't even have anything to do with him. He's just that kind of guy- always going above and beyond. A good, honest, decent company with nice guys working in it. I send everyone I like to P&M. Everyone I don't like can use the other guys.

Very thorough and detailed explanation of what needed to be done in our home to fix issuesread more

Super impressed by the team at Nicholas Electric Corp-- they responded to an emergency situation…read morewith an ice dam melting water all over our breaker box and were both speedy and articulate with what needed to happen. The work was more complicated than they initially expected but they rolled with the punches and we're very satisfied with the repair. Also, not for nothing, they're the first contractor we've ever hired who put us on a group chat with my wife and me and their team -- amazing how helpful that is !

Fraudulent billing…read more Watch out for these fraudsters. I had Arctic over to look at a heating issue. Their tech was in my house for no more than 20 minutes. I received a bill for 1.5 hours. When I called them, their rude representative claimed their GPS said he was at my house for one hour and 27 minutes. Then she hung up on me. I then check my Ring doorbell camera and got the video evidence. I wrote the company and then got a call from a "manager" who claimed their rep didn't argue with me and they were fixing it. Watch out for these crooks. If they're willing to scam me on my first small bill, imagine what they'd do to you if you did a big project with them. CROOKS. Update: Subsequent to the original post, Jeffrey F from Arctic Mechanical wrote a reply to my post, inaccurately characterizing the events, but more importantly, listing my name and home address in his reply. This attempt to intimidate and chill my right to post about their business practices was appropriately taken down by Yelp. But this is further evidence of Arctic Mechanical's business practices and aggressive and shady front office.

.As a member for many years, I found recent service unacceptable and overpriced. For the second…read moreyear, I lost A/C during dangerous heat AFTER Artic Mechanical service adding refrigerant. This year I lost A/C after paying Arctic Mechanical to inspect and replenish proper refrigerant levels. Two weeks after Arctic Mechanical service, I lost A/C during dangerous heat. Failing to detect leakage BEFORE adding refrigerant is the service problem. Arctic solution is to now install a new A/C, after spending over $3,000 dollars on Arctic Mechanical service. In past, Artic quoted me a heat/hot water unit, and after accepting the quote installed a different brand. No explanation for this bait - and- switch maneuver. No longer quality service, little value, but unreliable response to emergency. Buyer beware.

Pete always does an excellent job. I would not use anyone else. Always more than HAPPY with his…read moreservice. Always reliable, completely competent and a major nice guy. Oh, and did I mention trustworthy. Thank you again Pete!!!

Fantastic Experience with Pete the Electrician! We hired…read morePete for the electrical work on our pool installation and a full kitchen renovation at our home in the New Farfield area--and we couldn't be happier with the results. From day one, Pete was professional, punctual, and incredibly organized. His communication was clear and timely throughout the entire project, which made everything run smoothly. On top of his excellent workmanship, Pete is also super friendly and easy to work with. It's rare to find someone this dependable and skilled. Highly recommend him for any electrical work--big or small!

I recently needed to have plumbing work done at my home and had the pleasure of working with Bruce…read moreat BE Stevenson. I called on a Saturday, when I first found the issue of my hot water heater in my basement leaking water. This was my first time doing business with them, within an hour I received a call back and an ETA for when they would be at my house *same day*!. Bruce was a breath of fresh air, not only did he show to be an expert in his field, but he was professional and very thorough. He gave me options for what I would expect and an accurate ETA after parts arrived and when I would expect to have the job done. I would absolutely use BE Stevenson again and would recommend him to anyone who needs plumbing and heating work done. Upon completing the job it was done in a timely manor and cleaned up after the work was complete. 10 starts and two thumbs up!

Ken was quick to respond to our call And sent a nice man…read moreover to help us. The man was able to figure out what was wrong. It was a puzzle due to how my home was wired. He took the time to really investigate and solved the problem. I recommend them highly.

Ken Burns Electrical Contractors is fantastic! Ken and his crew did an unbelievable job installing…read morechandeliers, outlets, and motion detector lighting in a timely and affordable manner. The team was knowledgable and polite, and cleaned up after the work was completed. I'd recommend this electrical contractor to all of my friends.

Great at doing the job, explaining, and letting you know if you do or don't need the work done…read more Helped me the other day over the phone on how to fix my issue - thanks Dan!

I could not have asked for more in terms of responsiveness and service for my two Trane heat…read morepumps. Ask for Daniel and you will not be disappointed. He knows what he is doing, and he is very reasonably priced for his services. Thanks again, Daniel forgetting my house warm again.

Today was the second time we had J & J Clap Electrical do work for us…read more The 1st time was for the wiring for our generator. Today was to fix some wiring so we can get our new central ac system hooked up. This past year we have had a real hard time finding good and reliable contractors. 1st ones that actually call back and two that do good work. We finally found our company for electrical!! Originally the wait time was months, but because we referenced our previous job we got moved up a little bit for being previous customers. Right at the start this made us feel like J & J Clap valued our business. Eric and Wilson worked on our job this particular job and were right on time, communicative, friendly, and did an outstanding job. When I came on to write this review I understood why the other few reviews were five stars. Highly recommend J & J Clap Electrical.

We recently needed help quickly to get the power turned on for a house that we were selling. Jim…read morejumped right on the project and took care of everything we needed quickly and for less than the original quote. I would highly recommend his company.