This is a long review, intentionally -- when we started this journey, detailed experiences from real families were the most valuable resource we had. We hope this helps future intended parents evaluating Hatch Fertility. Our experience with Hatch was exceptional. We worked with them for fertility treatment, egg donation, and surrogacy, and throughout the entire journey we felt supported, informed, and genuinely cared for. Dr. Vicken Sahakian was professional, knowledgeable, and transparent -- particularly about the risks of our decision to pursue twins. He initially recommended two singleton journeys, but once we committed to twins, he fully supported us and guided us thoughtfully through the process. We had a successful transfer of two embryos (one from each of our sperm samples) and needed only one egg retrieval. His calm, empowering approach made a huge difference. The clinic is modern and well organized, but what made it truly extraordinary was the Egg Donation and Surrogacy team. A very special thank you to Ashley DeMik, our surrogacy case manager. Having been a surrogate herself, Ashley brought deep empathy alongside professionalism. She guided us on building a meaningful relationship with our surrogate and was present during every critical moment -- including supporting us from 11 PM to 4:30 AM during our delivery in another state, coordinating with the hospital and keeping us informed throughout. Unforgettable. We also want to recognize Greg, Hatch's CFO, who helped us structure the "Peace of Mind" financial plan -- clearly explaining the benefits of integrated services and providing greater financial predictability throughout the journey. For timeline context: we signed in September 2023, found our donor in March 2024, had embryos ready by August 2024, matched with our surrogate in March 2025, transferred in September 2025, and welcomed our twin boys at 34 weeks in April 2026. Two pieces of advice for future intended parents: join the surrogate waitlist as early as possible (ours was ~18 months), and give the egg donor selection the time it deserves -- it's a deeply personal process. Our boys spent a short time in the NICU, which is common for premature twins -- both are doing wonderfully today. We wholeheartedly recommend Dr. Sahakian, Ashley, Greg, and the entire Hatch team. We'd also be happy to speak with anyone considering this path. read more

A Heartfelt Review of My Journey with Hatch Embarking on the journey of egg donation is a profound decision, one that carries with it an array of emotions and expectations. My experience with Hatch has been nothing short of extraordinary, and I feel compelled to share the warmth, care, and professionalism I've encountered throughout each step of the process. From the very beginning, Hatch stood out with their unwavering support and genuine concern for my well-being. Their team consistently went above and beyond to ensure I felt comfortable, informed, and valued. The personal check-ins, from the moment I was selected until days after the retrieval, made a significant difference in my experience. It was reassuring to know that there was always someone ready to listen, advise, and encourage, making the journey smoother and less daunting. What truly sets Hatch apart is their attention to detail. Each interaction was tailored to my needs, ensuring that every question was answered and every concern was addressed with patience and understanding. This level of care and consideration is why I have continued to choose them for my donations. I have worked with Alex my last 2 donations, and she has been remarkable. Constantly checking in on me to ensure I am having a smooth and enjoyable process through each step in my donation journey. She has been nothing short of amazing, and I am truly grateful for her. The impact of these experiences on my life has been profound. Being part of something much bigger than myself, contributing to the happiness and fulfillment of intended parents' dreams, has been an incredibly rewarding and humbling experience. Each donation has not only been a journey of giving but also a journey of growth and reflection. I cannot express enough gratitude towards Hatch for their love, care, and the meaningful work they do. Their dedication to both donors and intended parents is a testament to the wonderful company they are. I am proud to be associated with Hatch and to play a role in such a significant and life-changing process. To anyone considering egg donation, I wholeheartedly recommend Hatch. Their professionalism, compassion, and commitment to excellence make them a beacon of hope and support in the journey of creating families. read more

Eleven years ago I set out on a mission to become a surrogate and before choosing an agency I did extensive online research. I called and applied to several agencies, all reputable, but when I spoke with The Egg Donor & Surrogacy Program staff I knew I had found the right fit. From that first interaction I felt valued as a surrogate, and I knew I would have the support and family experience I wanted. The team enthusiastically supported me through every aspect of my surrogacy. I loved the journey so much I joined the team to work behind the scenes to help others have the same incredible experience I had. A decade later I have personally completed a total of four surrogacy journeys for four different families. My heart overflows knowing how love those children are and I'm honored that the parents all stay in touch. I have the best job in the world helping intended parents and surrogates navigate their own journeys. Every member of The Egg Donor & Surrogacy Program is like family to me, and I am surrounded by extraordinary woman who make families possible by choosing to become egg donors and surrogates. The staff I have worked with is wonderful, but what really makes this program so special is our egg donors, surrogates, and the families that trust us to connect and guide them through. read more

I was a two time Surrogate with this exceptional Agency back in 2014 and 2015. There is a distinct difference between this Agency and others. Their attention to every detail of the process is second to none! The representatives are patient, passionate, and highly informative. There is a pressure-free environment with honestly and transparency throughout. I have had friends who migrated to other Agencies for differing reasons. I have sadly heard complaints about others Agencies because of promises that were not fulfilled for various reasons. Inversely, feedback about this Agency has been consistently glowing and amazing, including my own personal experience. Sensibility, practicality, and ability to predict the needs of clients matters with a program of this highly sensitive nature. This program excels in every measurable capacity. This Agency Cared for my family and was so thoughtful toward me while my coordinator and I navigated each step of this process. I consistently felt like a priority. The circle of support that I received is something that I look back on quite fondly. Thank you does not fully express the level of gratitude that I have. You have changed my life forever for the better. Bless each and every one of your staff. Sheri W. read more

I was a donor for this agency, and I saw the inner-workings of two other agencies along the west coast. I have to tell you this agency is BY FAR the most ethical, caring, and empathetic to its donors! Every step of my journey I had a cycle coordinator, on call nurses, and a whole team of people (for me an awesome team of women!) I could call on if I needed literally anything. IF YOU ARE INTENDED PARENTS, women and couples looking to start your journey to parenthood, please consider this agency, I am a highly experienced egg donor and let me tell you the way agencies treat their donors is everything, and sadly differs greatly, most dont treat us very well, the other two agencies I saw treated their donors like bread machines, it was awful. This place treats every individual donor angel like their own flesh and blood. Whether you're a donor or a intended parent, the second you walk through the doors your family! I know I've gone on and on a bit here, but I really do consider my team my family now (shout out to Vanessa and Alex!!) and I can't rave enough! Well wishes to all those starting the journey, and trust me when I say....this is where you want to be!! read more

If you are thinking about surrogacy Hatch is hands down the friendliest and fastest at communicating I found. I was fortunate to get one of the best case manager Mandi Thompson. If I had an issue, question, or anything else at all she was always just a text, email, or call away anytime or day. Plus having Mandi being a surrogate herself made our relationship so much more intimate and creating a stronger bond and trust for a process that can be very rewarding and scary all at the same time. Hatch is a company for both surrogates and IP, listening to everyone's needs , I always felt so much support from attending meetings or just calling my case manager Mandi. The process from applying to delivery was a little over a year. I was match with the best IP , which I believe puts Hatch above the rest going the extra mile on matching you with the right fit. I wish I could relive the moment I delivered and seeing the faces of my IP and then seeing my IP holding their bundle of joy. For that I'm ever so thankful I found Hatch! Honest, Trustworthy, so Carrying That's Hatch read more

I cannot say enough good things about TEDP. Shelley and her team (Vanessa and Alex particularly) are a dream to work with! My partner and I are very particular, with very particular needs in an egg donor, with a very special focus on her Italian heritage, which we made proven through DNA and genetics. We made Shelley's agency AND the donor jump through many hoops, requesting extra testing and genetics after another agency and fertility clinic tried to pull the wool over our eyes. Shelley and her staff were gracious, courteous, prompt, professional and fair.....but above all, warm, kind, caring and understanding. This is NOT just a business for them, and it shows every step of the way. Vanessa and Alex are absolute rockstars! They took our concerns, requests, and fears to heart and task, and we are just so impressed at how they took such great care of us, and also our donor. No detail or question went unattended or unanswered. Highly recommend you speak to Shelley and the Egg Donor Program!!! -Tara S read more

Hatch started our family, and we are beyond words. Thank you Greg Wiles- you made it possible for us to have our first son. We are incredibly grateful and lucky to have shared this journey with Hatch. Being paired with Kate meant we were perfectly taken care of from beginning to end. She put her entire heart into her communication and coordination, making us feel completely safe navigating this for the first time. Kate, thank you from the bottom of our hearts-you truly saved our sanity! Evan and I are so lucky to have had you both. Thanks to you and Greg, you've brought so much love and so many smiles to our parents, family, friends. I almost never write reviews, but you guys deserve every bit of this praise. Going through hatch for our firstborn felt like having a close, supportive friend walk you through every step of the way. Kate, I'm not crying you are crying lol If you are someone scrolling through reviews looking for a sign that Hatch is the agency to go with: this is it read more

If you are undecided about being a surrogate, do it!! It will change your life. I have two children of my own and had no intention to ever be pregnant again but two years ago God put it in my heart to be a surrogate and I had to follow through. I was very unsure at the beginning as truthfully speaking, I was not a fan of being pregnant at all. This experience completely changed my mind. Thanks to Hatch I had the most enjoyable pregnancy. Shelby my case manager was so amazing! She would constantly text me asking how I was doing, she followed up after every doctors appointment and after I had my surrogate baby she continued to text asking how I was doing. I truly felt cared for. My intended parents are the most amazing humans I've met. I am still in touch with them and will be seeing them in person next week, I can't wait! I am truly grateful for this experience and recommend Hatch 100% read more

I had the pleasure of working with Hatch Egg donation and Surrogacy as an egg donor, and I couldn't be more pleased with my experience. The coordinators at Hatch are so supportive, always there when you need them, and will make sure you're well taken care of! They were able to promptly answer all of my questions and concerns, and work around my busy schedule. I believe Hatch truly has everyone's (egg donor and IP's) best intention at heart. I really appreciated all the screening processes, for both the IP's and egg donors! It really made me feel very secure in my decision to be an egg donor! I am thankful and proud to have been a part of this journey! I have no regrets on my decision, and truly wish the best for the IP's! Hatch Egg donation is a lovely agency to work with, and I would 100% recommend to anyone who is looking to be an egg donor! They will take great care of you!! read more

I am Michael Chang and My wife is Lisa Jing, We are intended parents from China and we had an extremely happy journey with Vanessa Abreu and Alex Maron. We are so satisfied and so lucky to work such as professional team. We have been taken care of from every stage since beginning, we were nervous and concerned many things at beginning with over stressed and anxious status, the team patiently explained the process and procedures and answered every question timely. Communication and appointment with IVF clinic have been gone through smoothly and perfectly. We have 100% trust on them and put both thumbs up for their excellent service. We would like to have both a boy and a girl from surrogacy and we may start another journey again with this team soon. For these of you reading this message especially my fellows from China... , you may consider this company as highly recommended. read more

I completed my first surrogacy journey in November of 2025 with Hatch and I honestly can say that I could not even imagine working with any other agencies. Hatch was amazing from the very first day that I applied, everyone who I have spoken with or worked directly with has been extremely helpful, respectful, and supportive. Once I had fully started my journey anytime there was a slight hiccup or a random question I instantly felt supported and felt like I was apart of this great family. My case manager Kate especially went above and beyond with being there every step of the way, I never felt alone. I loved it so much that I went from wanting to complete only one journey to being over the moon excited to start a second journey with Hatch! read more

I was lucky enough to be a gestational carrier with the Surrogacy Program and cannot recommend them enough. After extensive research to find the best place, I was instantly comfortable and confident in EDSP and their staff. My journey was about a year and a half long with them and during the entire, tedious, thorough process I always felt supported, well cared for, and never doubted the experience and expertise of this incredible staff. I cannot thank them enough for helping me fulfill my ultimate "bucket list" goal of enabling another family to bring thier child into the world. I have gained family with the incredible couple I carried for and I have gained life long friends with Shoshana and the staff of EDSP. HIGHLY RECOMMEND read more

Being a three time surrogate for this company has been the greatest experience I could have every had. The staff is amazing!!! They are with you every step of the way and there to comfort you when things aren't going as predicted. They are there at all hours of the day for whatever you need. There has been plenty of times where I talk to Sho about anything and everything. I've had my great pregnancy moments and the not so great times and every one of the staff made me feel comfortable and completely supported throughout the entire time I was going through a surrogacy journey. I have made a permanent bond with everyone in the office. They are like family to me now. read more

I just completed my first surrogacy journey with Hatch, and I couldn't be more grateful. I was paired with Kate, who guided me through every step of the process. It felt intimidating at first, but she was always there to answer my questions -- and truly made me feel like no question was ever a bad one. I also loved how carefully Hatch matches surrogates with intended parents. Kate really listened to what mattered to me and connected me with the most wonderful couple. I feel incredibly blessed to have shared this experience with such amazing people. Thank you, Hatch! I already can't wait to start another journey with you all. read more

I highly recommend this agency! I just finished my first surrogate journey with them and it was everything I expected it to be, and more. The coordinators are amazing and caring, and always in tune to your needs. The coordinators are very knowledgeable and can answer any questions you may have. When you join the program, you have a coordinator in your side every step of the way from the beginning to the end. It truly feels like you have gained a second family he becoming apart of the agency. I love these ladies and will forever be grateful for the time they put into me and my journey to make sure it was successful!! read more

I have nothing but great things to say about this agency and all the wonderful people that work there. They always go above and beyond for me and everyone else they work with. Any question I have, gets answered promptly and I never feel like I'm doing anything all on my own. They are very knowledgeable and explain all the ins and outs of all the processes when I need them. I love that they are always a phone call away! If you're looking for an agency who truly cares and one that will always be transparent & honest, this is the one you want! In a world full of choices, this is one you wouldn't regret. read more

This is a great group to work with! I am currently a second time surrogate. I can tell you that from the surrogate side, they truly will take care of you. From day one, they have been there for me. They are on top of things and won't leave me hanging or lost with unanswered questions. They matched me with great intended parents and made sure that I was comfortable with them too. The staff is great, and answer all questions quickly. They check on you and make sure that you are doing well and that you taken care of. They are all loving and kind hearted. You will truly feel like family from day 1!! read more

I have been honored to be a surrogate multiple times with this program. Each time I have worked with the same amazing team, they care for you before, during and after your journey. They have been professional, caring and always compliant with the utmost privacy rules. They make every part of a very special and emotional journey beyond what I could have hoped. They are always there for you, no matter what. I cannot say enough wonderful things about them and I thank them for what they do for us surrogates and the families we are privileged to help. read more