*Regarding The Mesa Stapley Location* This practice is the BEST of the BEST. They always go above and beyond to help. Everyone is always friendly and makes me feel comfortable and cared about. My PA Michael Porter is a such a genuinely great human being who cares and takes time to listen and explain things. In a world where everyone is busy and in a hurry and many in the medical field have lost or forgotten how important the skill of patience and compassion is when people come to them for medical help, Hatfield remains true to the way things should be and consistently demonstrates how all patients should be treated. read more

Hatfield medical group is an amazing team of doctors, medical staff and administrative support. I can always count on them to meet my needs, answer questions etc. I highly recommend Hatfield as a place to get all your medical needs met!! Give them a try you'll be satisfied with the care you receive!! read more

I don't like writing negative reviews but I had to let the YELP community know of my frustration! TERRIBLE EXPERIENCE!!! I'm writing on behalf of someone I care for who is a new patient (soon to be previous patient) of Dr Francine Warner. I agree with D.T's review on 11-10-21 which he wrote "Do not fall prey to all the hype about these healthcare providers putting you first, caring about you, taking the time to get to know you and your health. It is all fake news." The truth is they couldn't give a damn about you and only offer excuses instead of solutions.. They have a serious problem with how the office is managed and run. My loved one has 7, yes 7 serious issues with his shoulder that was found on an MRI in November...I watch him suffer, I hear his cries and his groaning in pain and he is not someone who is complaining about pain often....he scheduled with Dr Warner to go over the MRI who then tells him sorry, no pain meds but you can take some rice pills for the pain...WHAT THE FUCKK???? Rice pills? Is she joking??? No she wasn't! A referral to another office was given for a cortisone shot. That's it, no therapy, no pain pills, nothing else, see ya later BYE! So here he is suffering day in and day out for a MONTH now and barely able to move his arm, much less sleep as the shoulder worsens. It's now January 5th, his MRI appt with Dr Warner was on Dec 2...and STILL NO HELP from this office. My loved one has not had ANYONE call him to schedule this cortisone shot. I called the office twice before Christmas and was asking for someone to give him some pain meds and get this shot scheduled...I was then told he would be 'moved up on the priority list' and that there wasn't a clinic or doctors name attached to the cortisone referral so she couldn't help me with that and that someone would call us....well Christmas came and went and NOBODY called...I called again several days later and was told 'we will move him to the top of the list where within 24 hours someone will call to schedule the injection' and at this point I demanded he be given pain medication for which they said they'd ask Dr Warner about it. I specifically mentioned the medication he was able to tolerate as he has issues with some types of meds and also because I would be furious if they gave him RX for X-Tylenol, given the fact Dr Warner suggested he take fricken rice pills! Later that day I received no joke about 9 calls from their automated machine and about 8 texts saying a RX was available at the pharmacy...guess what...NO RX AT THE PHARMACY. Imagine our surprise. I called the pharmacy twice and asked them to look in the whole system and I mentioned the calls and texts that I was still receiving from the doctors office and I was told again by the pharmacy that nothing was there. They checked all locations. The following day I called again and the RX was now ready for pick up. I was relieved he could at least have some pain relief after over a month...but still NOTHING from this office for his cortisone shot referral. The following day I called again and the RX was now ready for pick up. I was relieved he could at least have some pain relief after over a month...but still NOTHING from this office for his cortisone shot referral. Unreal!! I called again today (days later) to this office because we STILL have had no one call to schedule the cortisone injection!!! I was told and I quote "We don't know when anyone will call you" ...seriously??? THIS is being on the TOP of the Priority list where you'll get a call within 24 hours because it's a serious condition??? She sounded as though I'm not the only one calling to complain and rattle the bush! I'm pretty upset about this place (hence this long negative review that deserves zero stars) and I told her that we will be finding another doctor to care for my loved one....I have had enough of the run around. Over a month of severe pain and this office couldn't care less...I will be calling back tomorrow to demand again for the cortisone shot referral and will probably get the same answer...but this time I want to speak with the lame referral coordinator because this person should be fired! Hatfield doesn't deserve our business. 2 visits were enough for us! There is no priority and no compassion. Don't waste your time here....the Chandler AZ office is a dud! You've been warned! read more

The Red Mountain office staff were personable and professional. They made sure I understood the paperwork, procedures and so on. Dr. Lewis is my primary care physician. During our first visit, he made sure to understand my needs and modified his schedule to help me with a Physician's Assessment I needed to have done. My wait was a bit long before I was able to see the doctor, thus 4 stars rather than 5. In short, Hatfield Medical Group seems well-organized. My wife recently saw Dr Millet and she was positively impressed. We are happy to have found Hatfield Medical Group after recently moving to north-east Mesa. read more

I love my doctor, the nurse, and all The staff are always very supportive Thank you,Lory and vanessa thank you all For always checking onme love u all. read more

I've been a patient of Alyssa Washington's at the Mesa office since moving to this area a few years ago. She came highly recommended and rightfully so. She takes time to answer any and all questions I have, she makes sure I'm aware of whatever wellness tests or checks I need to have done, and she is incredibly professional, courteous, and personable in every way. The best compliment I can give her is to say I completely and fully trust her. The entire staff at the Mesa office are very helpful and friendly. The people there make it an inviting and comfortable place to go. read more

Do not go here. I'm having to find a new doctors office as I type this. The first doctor I saw wrongly diagnosed me and had me taking medication I didn't need, which at some point made me extremely ill. I couldnt work, I was foggy headed, etc. I came in for a second appointment and gave a urine sample for the lab. Instead of sending it to the lab, they just threw it away and asked for me to leave work and give them another. Absolutely horrible, I'll be filing a complaint. I decided to File a state complaint against this practice and with the insurance agency. They should be shut down. read more

It's rare that I can't find something redeeming about a business, but I'd give this one 0 stars if it were an option. I recently moved to the area and needed to establish care. I was able to get an appointment fairly quickly. Once there, I didn't get called back for my appointment until about 30 minutes after the scheduled time. Ok...COVID is happening, I can understand. When I finally saw the doctor, she spent about 5 minutes talking to me and that was it. She had zero personality or warmth. Having just moved to the area I needed to get a prescription filled that I was about to run out of. I filled out the necessary paperwork, waited a week, then called and got bounced around, and told they hadn't received anything. I contacted my previous doctor and they assured me they already sent it and emailed me the confirmation. After 2 weeks with no paperwork or prescription I gave up. read more

This is my primary care provider. I don't see a specific doctor because I think they are all wonderful and caring. It's easy to schedule an appointment and the front desk receptionists are very nice. Wait time for me has never been more than 15 minutes and it's a nice and clean facility. read more

I recommend Dr. Kirit and Dr. Daksha Patel affiliated with Hatfield Group on Brian in Mesa AAZ. I've been their patient for 13 years. Drs. Patel are eager to help, interested and they listen, asking questions during Consultation. I especially trust them because if they see you need a Medical Specialist, or an Xray, MRI, etc. they are attentive getting you those referrals. Both Drs. are very compassionate and their evaluation of my issues have proven to me their dedication to diagnosing my health conditions. Both Drs. Mr. & Mrs. are very kind..and don't dismiss any of my questions. And if I hear of a New Drug for my condition, or issues they will check out if Drug is appropriate for me. All the Staff is friendly ..the Office Clean & the both Drs. work to see you at your appointment time. I highly recommend Dr. Kirit Patel and his wife Dr. Daksha Patel to evaluate my Medical Issues & answer my Questions. read more

My doctor retired and I struggled with finding a new primary care doc. Finally, I found Lori Burke and I could NOT be happier!! She's upbeat, she listens, she doesn't ever diminish my pain or my feelings, and she puts in the work! The girls in the office are amazing! They return calls when they say they will, they are always sweet when I talk to them, both on the phone and in person, and they genuinely care about patients! Their online portal makes it super easy to send and receive messages - I have copies of all referrals and lab work right at my fingertips. If you're looking for new care, or better care, call them and make an appointment with Lori! read more

Do not fall prey to all the hype about these healthcare providers putting you first, caring about you, taking the time to get to know you and your health. It is all fake news. I believed the advertising and this is how it went. Moved to the area. Did research to find a good caring PCP. Picked Dr. Talmage Lewis of Hatfield on E Brown Rd. Called to make an appt. for a complete physical. First available was 6 weeks away. Six weeks passed and I showed up for my complete physical, only to find it was nothing more that a "get to know you chat." I had already taken it upon myself to get my mammogram, colonoscopy, bone density, etc so I would be ready for my first complete physical, at the age of 70, in eleven years. I was extremely disappointed that I had waited six weeks for a "chat". This chat had nothing to do with my health history or my severe pain, or allergies or anything useful to me. I had to schedule another time for the complete physical and all I needed was some lab work, which took two days to get done and get reports. But, the next available was another 6 weeks away. Those six weeks passed and I went in again, excited to FINALLY get a complete physical, find out how to alleviate the severe pain I had, get results from my tests, and identify any concerns that had come up in my labs and screenings. Dr. Lewis came into the exam room upset that I had not been called to fill out a history before my appt. Nothing I could do about that; I was not an employee there. So why he chose to impart that info to me is a mystery. But it became very obvious that Dr. Lewis was already behind in his schedule and that I was going to suffer for it. The list of things Dr. Lewis didn't do is much longer than what he did do. Keep in mind I'm 70 years old and my last complete physical exam was 11 years ago. 1. He told me my cholesterol was high, but he didn't have time to talk to me about how to lower it. 2. Never brought up my severe pain. 3. Did not call for a Hep C screening, as recommended by the CDC. 4. Did not discuss my colonoscopy or endoscopy results. 5. Did not discuss my mammogram results. 6. When he found out I had done a bone density, but that he did not have the results, he put it on me to track it down and get it to him, even though he has a relationship with Banner Imaging. 7. No discussion about my level of activity or what exercise I should be engaging in at my age and with my limitations. 8. No discussion about diet. 9. Did not asses my memory. 10. Did not asses my standing or walking. 11. No exam of my head and neck: eyes, ears, throat, carotid, thyroid, or sinuses. 12. No neurological assessment: reflexes, muscle strength, balance. 13. No exam of my skin and nails, even though I have twoobvious sores on my nose 14. Did not take pulses in my arms, carotid, and legs and did not asses my joints or mobility. 15. No breast exam or exam of lymph nodes in surrounding area. 16. No pelvic exam or discussion about getting one or seeing a gynocologist. When I called Hatfield Medical to explain that Dr. Lewis did a very poor job of my examination, he told them to tell me he wasn't going to refill my Rx...the one he said he would send to the pharmacy the day before. What a childish answer to a very mature, calm, and well founded complaint. I will stand up for myself every day of the week. I don't care how immature he gets. Bottom line is this: IF YOU CARE ABOUT YOUR HEALTH, DO NOT SEE DR. TALMAGE LEWIS AT HATFIELD MEDICAL GROUP ON E BROWN RD. IN MESA, AZ. He wasted three months of my life and did not complete his exam or give me any helpful information. Yet he billed my insurance company. THIS IS MALPRACTICE! read more

I made this appointment specifically to get a physical and physicians statement for my annual foster care license renewal. I stated this when I made the appointment and when I arrived for the appointment. However, the NP assigned to me declined to do the statement, stating I should go back to my previous PCP. I was unable to do this because that PCP no longer takes my insurance. In addition this NP suggested I might need to see a therapist--not even clear why that suggestion was made. I actually don't have a problem if she was unwilling to do the physicians statement. My problem is that you took my appointment when that was the stated purpose. This wasted my time and my insurance was still charged for the appointment. read more

I am happy to leave a good review. .I have been going here for many years. The staff are always exceptional, professional and friendly. Dr. Tyler is my go to PCP, for anything. One thing I appreciate is his approach. Doesnt have a lap top in front of him or a cell phone while seeing you. A real human interaction. Its important to have their attention and thats what you get. The care and the solutions are always on point. Whether you have a cold or something even more serious, you will walk out feeling like you were in good hands and cared for. I highly recommend Hatfield to anyone who is looking for what I described above. read more

My husband + I have been going to the Hatfield Chandler office for 3 or 4 years now. We love that it's close by, we get same day or next day appts + even walk-ins, which my husband appreciates. We never wait long to see the Drs and the staff are so friendly + helpful to answer our questions. They've a gorgeous waiting area, recently remodeled with a coffee station plus a small fridge filled with water bottles. The office is really clean, especially now w/ Covid requirement standards. I go to Dr Francine Warner. She's a sweetie. She's kind, listens, is very caring + sympathetic. She works hard, getting me the help I need, whether it's tests, referrals to specialists or medications. My husband sees Lori Burke + she's done so much to help him as he's got lots of health needs. We'd lost our previous Drs due to insurance changes and finding GOOD DRS isn't easy but I'm so grateful we chose to come here. This place is a blessing. read more

Hatfield Medical Group - Jeanie Chamberlain - Medical Centers Near Me - Chandler, Arizona

I was called by one of the office staff to make a follow-up appointment to go over some recent labs. We made the appointment and went about my business. two days later when I showed up for the appointment & I was told I did not have an appointment for this time and it was an hour earlier than what was discussed. Unfortunately this is not the first time this has happened with this Provider very unorganized and unprofessional. I asked to speak to the doctor in regards to my appointment. I was told no. I asked if I could leave a message for the doctor to have her call me I was told no. I was told the only way I can talk to the doctor is make a new A new appointment since I missed my last one supposedly! What a unfortunate experience. read more

After moving, then the family member under our care's PCP retired suddenly, we found that out when we couldn't refill her medications. So, I made an appointment with Dr. Warner a couple of weeks ago, for August 7th. They called yesterday to tell us she's not accepting new patients until September. Caller ID showed them as "AA ANYTIME LOCK" (how impressive is that?). Moving on, hopefully to a practice which doesn't try to manage their patients as financial resources. What a waste of time!!! read more

I absolutely love Tyler Dennison and his staff. My health isn't what you would call normal. Tyler has been there encouraging me every step of the way. It's important to improve not just my length of my life but quality of the years I have left. He makes sure I am cared for quickly and seeing the specialists ASAP when needed. The support staff is also so helpful and friendly. read more

Cattle call environment with undertrained staff and practitioners. There are better places out there if your insurance will allow. Question both their coding and if they are trying to bill past the max allowed by you insurance. read more

I've been a patient of Hatfield Family Medicine for over 10 years and greatly appreciate the level of service and care Dr. Scott Hatfield and his staff provide. I've never sat in the waiting room for longer than 5 minutes to be seen. Most importantly, Dr. Scott Hatfield listens to you and gives real meaning to the term "family doctor". Hatfield Family Medicine gets my highest recommendation. read more

Folks I've been a patient at Hatfield for I can't remember how many years and have no bad experiences to share. I've seen several people and I recommend Tyler Dennison PA or Dr. Warner. I'm treated with respect by knowledgeable and caring professionals,not to mention the fab-u-lous remodel. Check them out! read more

The front staff act like 'high and mighty' essential workers, but the doctors are worth staying for.

I've only been seen here twice but so far it's been over a week and I still haven't received my results from my test. It has never taken that long at any other place. They also gave me an old list of locations to get blood drawn and a few of those places had closed or changed their hours! Update: This practice is RIDICULOUS. I've waited two weeks to get my results back and eventually they told me them over the phone only after I had called!! No one notified me and when I asked for a medical assistant to explain the results I was told they would "call back". I had to call a nurses hotline to get more information because they left me in the dark. I'm frustrated! read more

Very professional team...From the front desk to the doctors. The office promptly greeted and checked me in. Once checked in I was taken back to be seen. The doctor listens and asks questions in order to make the best determination for my health. I didn't feel rushed and very at ease with the conversation the doctor and I had. The doctor made many suggestions and was not quick at all, to write a script; which made me feel very good! I would highly recommend the staff at the Dobson office as they are professional and very friendly. read more

We've been looking for a new PCP for our mom for over a year. It dawned on me one day, that my husband and I have been seen by Hatfield Practitioners for over a decade! Aha Moment! Dr. Matthew Millett is an extraordinary doctor who takes the time my mom (who has dementia on top of other medical issues) needs to explain why she scheduled her appointment. He not only listens, but hears what she is saying and takes appropriate action in a caring and dignified way. My mom leaves the office feeling heard. Tyra, his nurse, is also a gem and the front office are always pleasant! We really found a great physician and team! read more

Matthew Parker is fabulous. However the office telephone system is horrible. Every single time I call I must listen to a recording for exactly 4 minutes then it says they will call me back. Every single time. Sometimes they call, sometimes they don't. Very frustrating. And why make me wait 4 minutes? Yesterday we had a telehealth appointment that never happened. I called multiple times with no response. No one ever reached out. I am looking for another doctor based on the impersonal service we get from the office staff and ineffective or broken telephone system. This makes me sad because I have so much confidence in Matthew Parker. By the way, I'm writing this review because you sent an email to ask for it. Would be nice if you cared more about actual customer service. read more

Tried getting in to get a strep test and was told I could only get a teledoc visit. Don't know how a doctor's office thinks they could proficiently do their job (Unsure if it's the PA's choice; last time I tried to see him via teledoc he said he could only do so much if appointment wasn't in person!), but it's definitely time to find a new doctor! Too bad, since they used to be ok (except for the spotty ineptitude of the front office and administrative insistence that doctors never spend more than 3 minutes per patient--yes, was told this by a former doctor there!) and billing over the past decade). read more

Dr Francine Warner @ Village Medical (formally Hatfield) is the most amazing Dr ever. In all my years (67) I have never had a Dr pay so much attention to every one of my concerns. She remembers personal details from previous visits & speends as much time as needed. I never have to wait when I get there & I never feel rushed. I recently moved almost an hour away & would not even think about going elsewhere. I simply can't say enough good things about her read more

They are kind, compassionate doctors who truly care about their patients. They will do anything to get you in as soon as possible if you are sick. read more

Thanks Amber, Lori, Trish , etc al... for the extrodianiare care and attention to needs ,it's appreciated.

I was happy with my visit to the Arbor location. I wanted to set up a relationship near to where we've moved. They were efficient and I was glad I had an early appt. I saw Alyssa Washington and she was excellent. She called me back right after I had an X-ray to give me a report. She seemed sincerely concerned. I am glad I checked them out. The blood draw was also amazing! Very professional and relaxed. read more

I asked for my migraine meds to be filled, three days later they finally call me to tell me I have to be seen, which of course means another $100.00!!!! I told them I'm $400.00 overdrawn, I haven't slept in a week, I can't pay my bills or buy food because I'm barely getting any hours at work, I'm suffering with migraines every day, their response..."nothing I can do you have to be seen" basically, screw you we want money! I really wish they weren't allowed to use hatfeild's good name.. My star -15 read more

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I have been a patient at Hatfield for over 4yrs. Easy to get appointments No excessive waiting to be seen in the office Professional staff I recommend Hatfield to anyone looking for a comfortable medical environment that provides good medical attention to patients. read more

I have been a patient of Scott Hatfield for a few years now. He's always friendly and personable, as well as the staff.

We just started going there so far so good. Very personable on time appointments thorough on your history. Hands on to keep you healthy !!

We've been seeing Dr Lewis for years. I feel like he listens to us and truly cares about our well-being. The office staff is MUCH improved over previous visits. read more

I have been with Hatfield (formerly Paragon Medical) for over 20yrs. I like the Dr Udall and the Nurse Practitioners. They are very thorough, nice, kind and professional. I definitely recommend Hatfield . read more

I'm a patient of Dr. Griner's. He is a wonderful and caring doctor. He will spend the necessary time with you and really listens to what you have to say. The only reason I'm giving it 4 stars and not 5 is due to the mess I had to go through with additional (unnecessary) paperwork and having to repeat everything for "their records". read more

Have been using this practice for several years now for annual physical and other appointments. Staff is professional and courteous. Easy check-in and exiting processes. Minimal wait time before being seen. Office waiting area is recently renovated. It's clean and bright. Music from adult-oriented and contemporary vocal artists singing standards and easy-listening favorites was playing from the TV in the waiting area, which was a nice change from having actual TV programming that's usually found in other doctor's offices. Following current health and safety protocols. Lastly, office is easy to get to and there's plenty of parking available. read more

I went to Hatfield Medical group to receive my annual prostate exam. I spoke to Marivic Guanso. She told me "We don't do that here." I informed her that I had been receiving annual prostate exams at that very location by different healthcare providers for several years. She only repeated herself: "We don't do that here." I then asked her why she wouldn't provide me the healthcare I need at age 65? She yet once again repeated herself "We don't do that here.", even though I'd received several of them before. My opinion is that she just didn't want to perform the exam, resulting in a completely wasted visit for me. I give two stars instead of one only because many of my previous appointments at that location with Hatfield Medical were satisfactory. read more