So much kosher food! It should be called Kosher Heaven!…read more I love that they have a HUGE tent in the parking lot just for the Passover items! What a great idea!!! That way they going have to re-do shelving of items inside the store! Love the ambiance and service is great too !

Worst experience I've ever had!…read more I placed an online order for Friday morning delivery to Montebello. Although the billing address on my credit card is in Brooklyn, the delivery address was clearly listed as Montebello. The order never arrived. I tried calling the store, but no one answered. I called multiple extensions, left messages for both the delivery department and the online order department, and never received a return call. Since I couldn't get any information, I sent my son to the store. That's when we learned that the order had been canceled without any notification because of the Brooklyn billing address, despite the delivery address being Montebello. My son had to pick up the order himself. To make matters worse, I was still charged a shopper tip and a delivery tip--even though there was no shopper or delivery. My son did the pickup. I returned to the store on Sunday to request refunds for those charges. I was told the credits would be processed, but I still haven't received them. There was also no manager available who had the authority to resolve the issue. This entire experience has been incredibly frustrating and disappointing. The lack of communication, the unexplained cancellation, the inability to reach anyone by phone, and being charged for services that were never provided are completely unacceptable. I also left a message with customer service, but based on my experience so far, I'm not optimistic that anyone will return my call.

Typically not the biggest fan of Stop and Shop and this location is just a move from across the…read morestreet. While the appearance is a bit better, still have never been impressed by the product availability or prices. Sometimes they have good sales but not really someplace that you can rely on for all your shopping needs. The location is large though, and the parking is easy.

I would never take the time to write a review about a supermarket but this must be said. THE WORST…read moreSOPPING EXPERIENCE EVER! Whomever thought that neon signs of where to checkout with zero guidance by a human was a good idea should be fired. If you have ever felt like an idiot clown while trying to figure out how to check out.... Well that was us. The best part of the check out process was the kind cashier. All I can say is that I was never a fan of my former Stop and Shop in Pomona NY. I am not a fan of this location. Just horrible.

I buy a lot in here I think they are okay in price and they have ria inside the storeread more

Dear Key Food Leadership,…read more In all my years as a grocery shopper never have I been a witness to an employee openly yelling at a customer for trying to ask a question. Earlier tonight I was 2nd in line to use the Moneygram service at your Spring Valley, NY location. I've never been more appalled that I'm actually writing this as my first complaint of any grocery store in my life. No employee was at the counter when I arrived. Customer in front of me stated to me he's been waiting for 15-20 minutes. I walked over to the grocery cash register and asked for assistance. Lady told me the person in charge of Moneygram will be back since she's on break. Did not mention how long and when she'll. I went back in line. Customer in front me went around to the side of the counter where a young man came out of what looks like an office. Customer asked him politely what time person is returning. With a loud and yelling voice he stated "she's on break for 1 hour." Customer calmly tried to ask follow up questions and the young man wouldn't let him finish asking and kept interjecting "I'm telling you she's on break for 1 hour." Customer replied and stated "I'm asking if it's an hour from now or since I've been waiting for 15-20 mins, 45 mins from now." Young man was shaking his head and kept saying, "no she'll be back in 1 hour." Customer then told him that we are the customer and to at least be shown some respectable customer experience and not yelled at. Young man walked away and put his AirPod ear buds on as he walked by us. Older bald headed gentleman came out of back office behind the counter and asked what happened. I spoke with him that his employee and coworker just yelled at us and that's not how us as customers should be treated when all we were asking was a question in a calm tone. I asked him to clarify if lady will be back in an hour from now or sooner since customer in front of me stated he has been waiting for 15-20 minutes. He said 1 hour from now. There was no signage stating closed or be right back. The older gentleman then placed a "closed'" hand written sign in the counter. He then told us that he'll speak to the young man and walked away from us. No de-escalation on his part at all other than him telling us that he'll talk to the young man. If this is how your employees represent your company then you've surely lost my business and those of as many people I can share this horrible experience with. I've lived in this area for well over 15 years and your grocery store isn't the only game in town. In fact there's 2 stores 30 feet away. New City is a 3 minute drive for stop and shop and shop rite.

Nanuet, NY - Rockland County is fortunate to have such a comprehensive health food store. It's like…read morea mini, more affordable Whole Foods. There are organic produce, specialty and niche brands of foods, snacks, groceries, condiments, household products, foods that cater to special diets (vegan, gluten-free, etc), cheeses and pastas, gourmet items, and a separate area of just vitamins & supplements, natural/clean beauty, homeopathic remedies, and other health & wellness products. There is also a deli area with a juice bar, takeaway sushi, prepared foods, soups, and a hot & cold buffet bar. You can take your food to eat in the cafe area near the entrance and also upstairs. The store is always very clean, well maintained and organized (labels all facing the same way, for example - details!). I'm able to find pretty much everything I need for healthful living, organic/less processed foods & snacks for my family, and so many brands and products that you can't get in regular grocery stores.

Excellent Health food and supplement store. Very fresh fruits and veggies and a huge assortment of…read morefrozen and packaged foods. Fairly priced for a specialty market. Large selection of nutrition bars, snacks, and specific diet products. (low calorie or gluten free, for example). Limited fresh prepared foods. Place is very clean and staff is helpful. They also sell supplements and vitamins.

If you are interested in new culinary experiences, this is the store for you. A great produce…read moredepartment and a fine selection of groceries. Mostly Indian products. This store is filled with new flavors

The guys who work there are really surly. The only good thing about this place is that it's so…read moreclose and that generally their vegetables are a good price.