1. Haultail

    1. Haultail

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    Burlington, MA

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    Routed delivery service

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    5 years ago

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    5 years ago

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    Residential Cleanouts - Realtors

    Residential Cleanouts

    (28 reviews)

    They are an absolute 5 star company. The phone service by Chris was top notch, easy to book, and…read morethe way that Stephen came and quickly dealt with the things I needed gone was super impressive! It is obvious that these people are pros, but they are also kind and warm. I'm happy I went with them to get my junk!

    Excellent company. Chris contacted me immediately when I…read moresent a request for info online and he explained thoroughly and clearly what services Residential Cleanouts offers. He took the time to understand what my goals were and offered several options. He took the time to really listen and I felt like he was tailoring a plan to fit my unique needs. They (Chris and Steve) kept in close contact via email throughout the planning process, responding to all my inquiries and questions. I was impressed that company policy is to send out a scout ahead of time to get an accurate and detailed first hand look at the project so as to be adequately prepared on the day of service. On the day of service, they arrived on time in very professional vehicles (trailer, pickup truck, van). The 3 young men (intelligent college students) plus the foreman of the project, were courteous, professional, & conscientious. They were respectful of the property and removed items with care, even though the items were slated for destruction/donation. They were quick, they didn't fool around or stand around smoking, they were polite and did not curse, they didn't take a break until they were almost done (I offered them lunch). They finished ahead of schedule and cleaned up any debris or trash that fell during the moving process. The entire project from start to finish went off without a hitch. The only caution I would offer is to be aware that paying with a credit card (instead of cash or check) includes a service fee, which is clearly stated on the pre-estimate contract prior to agreeing to book the service. I highly recommend Residential Cleanouts. They exceeded my expectations. I will hire them again without hesitation.

    Junk King Massachusetts North Shore

    Junk King Massachusetts North Shore

    (8 reviews)

    I am moving cross-country and needed to clear out the remaining contents of my small bedroom in…read moreSomerville. Ended up booking with Junk King North Shore about 3 days before my appointment, their website said that was the appropriate location to book with for my zip code. Online booking was pretty straightforward. They texted the day before to confirm with me. I had a 2-4pm slot, naturally I had all my belongings pretty much bagged up and ready to go so I sat on my phone 2-3:30 with no contact from them. Finally texted the customer service line asking for an ETA, Rebekah very helpfully let me know she contacted the owner and they should be in touch shortly. Waited another 20 minutes/ until it hit 4pm and decided to call and ask again. After speaking with her on the phone Rebekah again helpfully contacted the owner and let me know they were on their way to me but running late and should call momentarily. They did call at about 4:10 and let me know they were running late and stuck in traffic, it would be an additional 45 minutes to get to me from Woburn. I am totally understanding of the inevitability of afternoon traffic however it would have been nice to know earlier that they wouldn't be headed towards me until after the appointment window was up, some notification that they were running behind would've been nice. They finally arrive at about 5:15, give me a quote for $480 saying I had about 2 pickup trucks worth of stuff (see attached photo for approximately how much stuff I had, in addition to a full sized mattress that is not shown). I said that works, they cleared everything out in about 25 minutes and were on their way. Overall the wait/lack of heads up was pretty annoying but they got the job done quickly once they finally got here. I do really appreciate Rebekah's friendliness and helpfulness in finding out what was going on and that is part of why I gave them 4 stars rather than 3.

    Great service by Sebastian and DC. Glad they were able to stop by on short notice, in time frame…read morerequested. Fees very explained well and it makes sense to discuss in advance as to maximize the benefit of them coming out, per trip.

    Haultail - couriers - Updated September 2026

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