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    Haute Culture

    4.7 (3 reviews)

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    19 years ago

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    20 years ago

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    19 years ago

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    Brandy Melville - Hoop Earrings

    Brandy Melville

    2.7(323 reviews)
    1.5 miPacific Beach
    $$

    Wow, what a far cry this location is compared to Scottsdale location.The employees are actually…read morehelpful, nice & useful here in Mission beach. They had some cute stuff. My daughter left happy with some new things. The location was well organized, clean and had plenty of things in stock.

    I had one of the worst retail experiences I've ever had at Brandy Melville…read more The store has completely gotten rid of its fitting rooms, which makes absolutely no sense. Brandy Melville advertises itself as "one size fits all," so how are customers supposed to know whether something fits without being able to try it on? I'm 5'6 and 130lbs and their clothes still don't fit me half the time. Not everyone fits into clothing the same way, even if it's technically one size. When I asked an employee why there were no fitting rooms, I was told it was "management policy" in a dismissive and rude tone. Since they wouldn't let me use a fitting room, I tried on my clothes in a discreet area of the store. An employee immediately told me that wasn't allowed either. I asked to speak with a manager, but was told there wasn't one available (of course). I then asked whether the return policy had changed since customers can no longer try on clothing before buying it. The answer was no - you still only have 21 days and can ONLY receive store credit. So let me get this straight: customers can't try on clothes before purchasing, but they're still expected to take the risk and only receive store credit if the items don't fit? That's a terrible customer experience. I had a large stack of items I was planning to purchase, but after this interaction I handed every single one back and walked out empty-handed. If Brandy Melville doesn't trust customers enough to provide fitting rooms while also maintaining such a restrictive return policy, they won't be getting my business. Until this policy changes, I'll be shopping elsewhere. I've always known the Brandy girls to be bitches, but these were just miserable people. Spend your money somewhere else.

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    Brandy Melville
    Brandy Melville
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    Pangaea Outpost - Cute clothing

    Pangaea Outpost

    3.8(253 reviews)
    1.6 miPacific Beach
    $$

    Always a fun gift shop to explore while in the Pacific Beach area. Lots of different vendors…read moreselling their wares under 1 roof. Street parking only. A real variation of goods...Jewelry,clothing, plant accessories, candles, beachy things, local books, cards, artists work, various gifts.. Good spot to bring out of towners to shop!

    Most stores might have a sign or two to let you know general stuff like they don't want food or…read moredrink or smoking inside. These guys take it to whole nother level, with literally nine signs on their door. And dozens more inside. -if you break it you buy it. -must leave your backpack at the front counter. -young visitors must be with an adult while in the store. -no food or drink. -you will be arrested if you shoplift. -all activities monitored by close circuit, television and undercover security -credit card processing fee 3% (Jackhole policy btw) -no pets within 10 feet of the front door -no smoking in the building - no public restroom ( so you want people to shop and spend money, but if they have to take a pee, they can't do it?! Jerks) -etc etc blah blah blah Many other stores in town appreciate business but don't leave such a horrible first impression with so many signs as you enter. Treating customers like this doesn't make them feel welcome. The kids and I quickly left. Can you imagine being one of the owners kids, and the types of dictator rules that they surely have in their life!??

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    Pangaea Outpost - Accessories

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    Pangaea Outpost
    Pangaea Outpost

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    Haute Culture - womenscloth - Updated July 2026

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