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    Havana Phil's

    4.0 (4 reviews)
    Closed 11:00 am - 7:00 pm

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    Ready Up Game Lounge - The premier Game Lounge that specializes in entertainment for all ages.Nerf Arena,Axe Throwing,Arcade and Bar

    Ready Up Game Lounge

    4.1(7 reviews)
    36.2 mi

    Come check this place out! Great time for children and adults! Video games, Axe throwing, Pool…read moretables and a Nerf Gun Range!!!! This place also has a full bar and multiple big screen TVs to watch games. They have different board and card game tables as well. There is Karaoke Saturday nights too! I took my son and he had a BALL!! He absolutely loved the nerf range.

    So this place is fairly hidden. Found them on IG and decided to try them out. Plus it's a black…read moreowned business, so we definitely had to support. Pulling up, you see they have a food truck outside. The parking in front of the building was full. Walked in there was a friendly girl with glasses up front who explained what they offered as far as activities and how things worked there. Last night they had a karaoke night, so we thought that would be fun. I had to use the restroom and the one I went in was clean and well stocked. Now this is where it went down hill. So going to the bar there were two bartenders. So we knew they were a little busy. My friend stood at the end of the bar waiting patiently, waiting 15 minutes. But we weren't mad cause they were fairly busy and like I said there was only two of them. After we finally got acknowledged by the lady in all black "ready up" outfit, we ordered our shots & drinks. At first she was confused, no biggie, we explained again. She walked off and started doing other things? I guess helping the other bartender who was in an all camo outfit. Then after helping her and a few other customers she came back to us with a piece of paper to write our order down. Ok cool, no biggie. My friend was in the middle of explaining our order again, she was trying to repeat the order but repeating it wrong, he was getting ready to explain again and she rudely interrupted him and said "no I know what I'm writing down, I got this". Very uncalled for and unprofessional. The attitude wasn't needed as we weren't angry at her or yelling. That was the mood killer. The fact we waited forever to even get acknowledged, then trying to explain to her exactly what we wanted, and on top of that her taking forever to make the drinks, then we waited another 20 minutes to cash out! She was running around passed us numerous times. No acknowledgment, no asking if we were ok, no asking if we want more shots or drinks. We could've walked out, but what does that say about us? She finally asked us if we were ready to cash out. We left no tip. Sorry but it wasn't deserved. We tried to give this black owned business in Burlington a shot! It's something that's needed for the area, but they will not be having our business again. It's sad because it has a lot of potential and you always want to see a black business succeed. Unfortunately we won't be seeing if this place grows or not. I hope the staff gets better training on customer service.

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    Ready Up Game Lounge
    Ready Up Game Lounge
    Ready Up Game Lounge - Our receipt. Of course no name of the bartender. But she was the only one in all black "ready up" outfit. The other had an all camo outfit.

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    Our receipt. Of course no name of the bartender. But she was the only one in all black "ready up" outfit. The other had an all camo outfit.

    Havana Phil's - cigarbars - Updated September 2026

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