One of the best hookah bars we've ever been to! Owner was super friendly, informative, and helpful…read morewith places to go and things to see as we were visiting for a few days - recommended some great local eateries and bars. Great service, nice smooth hookahs and very chill, relaxing atmosphere. Couches throughout themed rooms and nice outdoor patio. Overall a gem of a hookah lounge. If you are looking for a great place to smoke some hookah and relax while traveling, check this place out. Highly recommend!!

This place was nice. Great atmosphere and friendly staff. They were very helpful and had great…read moreproducts!

Very well done hookah bar in Old Bisbee. Great atmosphere, clean hookahs, and attentive service. We…read morewill be back!

Best hookah bar ever. Very clean, great pipes, good vibes and owner is super friendly.read more

Grace the bartender makes the best vodka Rickey on the planet. Friday night hopping hereread more

Stumbled in here for a nightcap while walking down University and the location alone makes it worth…read morepopping into. Super lively strip with shops, restaurants, and some of my favorite boutiques, so the energy carries right in. I'm not really a hookah person, but this place leans into that lounge vibe hard. Think loud, busy, very social, indoor outdoor seating with a whole back area dedicated to hookah. My Mexican mocha with non dairy milk was good, not life changing, but solid. It was packed when we went, like borderline too much if you're not into crowds. My daughter tapped out early, I was thriving. They do host a lot of events and feel genuinely inclusive, which I love supporting. Just note there are no vegan bakery options, more like bagels and light bites. Overall, very vibey, very popular, and definitely a scene.

I have nothing but great things to say about this business. For one, Sierra Vista is a small town…read moreand it isn't much to do for leisure; Chill Factor Hookah Lounge is definitely doing a service for those who like to get out without having to travel all the way to Tucson. The Hookah: They have several flavors to choose from to include house made mixes. I used to smoke hookah almost daily and would visit lounges from city to city and I must say that I am very impressed with this experience. Normally, when I take a break from hookah, my first time doing it again is too harsh and I end up stopping. I'd been eyeing the lounge for a while but wasn't sure if I'd have that same harsh experience so I held off. My birthday being the next day, and needing to kill time before celebrating; I decided to give it a try and I must say the first hit was super smooth. If you like to try different flavors, they are sure to have something to suit your tastes. Happy Hour: On Wednesdays and Thursdays, they have happy hour where you can get discounted drinks (I drank Coronas and they were about $1 and some change each. They also do Karaoke on Thursdays as well as a poetry night. Me being up in age, these nights suit me fine, especially if you want to just chill and vibe without much sensory. I haven't been on the weekend yet, but I've been told those are the more lively nights. Definitely check it out on any night; you won't be disappointed! Pricing: Again, I've only been on a Wednesday night but for $20 or so you can have premium hookah and a beer and have a good night. These are really great prices for hookah so definitely don't miss out on the Happy Hour nights if you can't make the weekend or other nights. It's a cool after work unwind spot for sure. Hospitality: Customer service was stellar. You feel like you are at home walking in. The owner is very attentive and will ensure you are satisfied with your experience. (The staff even took a birthday shot with me)! As as "former party girl" who doesn't do much of anything these days; nor have I smoked hookah in quite some time; I realized that I am a lightweight now. The staff made sure I was safe and comfortable and said I could stay as long as I needed to recuperate! This shows their integrity, professionalism, and that they truly care about their patrons and for that, this will be my "spot" (AND I will bring others to join me in the near future). Atmosphere: I vibed to the music all night. Seating was comfortable, the space was clean and the lighting wasn't too bright. They have T.V.'s playing on each side of the venue and V.I.P. seating that can be reserved. I'll be back for sure.

From the owner: Premium Hookah and Cigar Experience with Full Bar. Mature atmosphere.read more

Absolutely disgusting experience. The man in red(see image) didn't just refuse basic customer…read moreservice--he physically harassed my sister-in-law and me. He shoved us, knocked the sodas we had just paid for out of our hands, and even put his hands on my SIL to the point where I had to physically push him off her to stop the assault. This was not just rude--it was threatening, violent, and completely unacceptable. As if that wasn't enough, he later had the nerve to say he was calling the police, and then fraudulently charged our cards $63 for a soda. Yes, sixty-three dollars. This is hands down the most unprofessional, unsafe, and hostile "business" I have ever stepped foot in. For a place to openly assault paying customers, disrespect women, and then commit credit card fraud--it's beyond unbelievable. Stay far, far away from this place.

My friends dragged me here really late, and I ended up trying hookah for the first time in years!…read more What I loved: Their business model is genius and they really clean up between 2-4am. $10 covers to get in, but it seemed like a lot of people were just there to a) sober up or b) hang out because it's the only place left that's allowed to be open. There was really loud music outside, and people were still dancing at like 2:30 in the morning. What I liked: They had a TON of hookah flavors. Dozens if not a hundred varieties, between a few different brands. I also like their food truck outside, which makes great fries and a decent falafel! Things that need work: I assumed service would be proactive about making sure you order something, but they really don't seem to care if you get anything or not once you pay the cover. You will have to hunt down an employee to even get an initial drink order, but once you have their attention they are prompt. I'm not really a tobacco person anymore, but I still appreciated my time here. I don't know if I'll smoke again, but I'll at least be back for the food truck!

This Place is amazing it's a excellent place to go hang out and relax the owner is amazing he is…read morefriendly, knowledgeable, and respectful he makes you feel so comfortable and welcoming I love it!

Great place very well decorated and amazing service. Large variety of hookah flavors. Make sure to…read moreask for Izzy or David.

i will only come here when jamie is working!! the only person that makes you feel like your right…read moreat home

welcome to havannah smoke shop under new ownership…read more we moved to st marys and grande come in and say hello to lorrie, rob, jamal,sam

From the owner: Our pledge to you is to serve you with class and dignity we appreciate your loyalty and continuing…read morebusiness with us. Please let us know if there is anything else that we can do to earn your business.