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    Chill Factor Hookah & Cigar Lounge

    5.0 (1 review)
    Closed 6:00 pm - 2:00 am (Next day)

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    3 years ago

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    Royal Hookah Lounge - Man in red who assaults PAYING customers!!

    Royal Hookah Lounge

    2.6(45 reviews)
    61.0 miPie Allen
    $$

    Absolutely disgusting experience. The man in red(see image) didn't just refuse basic customer…read moreservice--he physically harassed my sister-in-law and me. He shoved us, knocked the sodas we had just paid for out of our hands, and even put his hands on my SIL to the point where I had to physically push him off her to stop the assault. This was not just rude--it was threatening, violent, and completely unacceptable. As if that wasn't enough, he later had the nerve to say he was calling the police, and then fraudulently charged our cards $63 for a soda. Yes, sixty-three dollars. This is hands down the most unprofessional, unsafe, and hostile "business" I have ever stepped foot in. For a place to openly assault paying customers, disrespect women, and then commit credit card fraud--it's beyond unbelievable. Stay far, far away from this place.

    My friends dragged me here really late, and I ended up trying hookah for the first time in years!…read more What I loved: Their business model is genius and they really clean up between 2-4am. $10 covers to get in, but it seemed like a lot of people were just there to a) sober up or b) hang out because it's the only place left that's allowed to be open. There was really loud music outside, and people were still dancing at like 2:30 in the morning. What I liked: They had a TON of hookah flavors. Dozens if not a hundred varieties, between a few different brands. I also like their food truck outside, which makes great fries and a decent falafel! Things that need work: I assumed service would be proactive about making sure you order something, but they really don't seem to care if you get anything or not once you pay the cover. You will have to hunt down an employee to even get an initial drink order, but once you have their attention they are prompt. I'm not really a tobacco person anymore, but I still appreciated my time here. I don't know if I'll smoke again, but I'll at least be back for the food truck!

    Photos
    Royal Hookah Lounge - Mint tea

    Mint tea

    Royal Hookah Lounge - Outdoor area

    Outdoor area

    Royal Hookah Lounge - Inside tables, with games to play.

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    Inside tables, with games to play.

    Chill Factor Hookah & Cigar Lounge - hookah_bars - Updated September 2026

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