Hubby and I are stoked this is in our neighborhood. They employ some of the top notch professionals. We've been to others and always feel rushed or feel too stuffy to shop at. Their prices are wayyy better as well. We are always greeted by security to budtenders with a smile & courtesy - which is a great way to start your experience in the store. And, they don't receive tips! Or do they?? I left my drivers license there one late evening, not realizing it was missing until next day faced with SEATAC security! Gasp!!! Panic!! Where??? How??? My family will leave me to enjoy a vacation without me! Fear not, got through security without DL and after the mini storm, I realized I left it at HAH! Manager/staff sent me an email with my DL photo and the rest was a lovely vacation! I don't get carded anymore so no DL wasn't an issue Thanks everyone for helping me out!!! You guys are super! We've been coming to you since opening day. read more

No wonder you're closing. 3 people on duty and you can't even get your head out of your butt to sell me a joint. 10 min standing there while yall stand around being dumb read more

Beware do not park in the Fred Meyer parking. There's a guy that's hiding there waiting for people that are buying weed across the street and parking illegally and hands out tickets with impunity $85. I was in there for three minutes. This store has zero parking so diamond parking knows it and pays someone to sit there full-time and punish the stoners. People are nice prices aren't the cheapest but you're in Seattle area so I guess it's to be expected. I bought a $35 weed pen that cost me $120. Danks has better prices They should warn you in the store not to park there. My friend parked there illegally and went to the taco place kitty corner got the same ticket from the same little weasel in a black smaller car. read more

DO NOT GO TO THIS STORE!! I would give less than one star if I could Overpriced and really bad service. Never going back again to this store. Literally $7 to $10 cheaper deals in different stores on the same products! read more

Bad experience with a staff member she had blue hair I heard she was the manager she was very rude and basically making me hurry up out the store I didn't get enough time to look for what I really wanted to buy. Also I caught on to how she talks to the staff very unprofessional it was my 1st there and I don't think I'll be back again. read more

Decent prices and selection but the service varies. Some budtenders make it clear they'd rather be anywhere than there. Conveniently location Greenwood/Crown Hill read more

Friendly, knowledgable staff and great cross-section of delightful products!! I rarely come to Seattle without stopping by.

First experience ever in a dispensary, and it was nice and clean, also very organized and lit up so you can see all the different kinds of products they have. The guy who helped me was very nice. I got some hybrid gummies that helped we calm down and sleep. Now I come here once every few months to restock for when my insomnia is bad. Bud tenders here and check-in peeps are very friendly and nice so I will keep coming back :) read more

Super easy. Scanned ID at door, walked in and asked for my strain (I95 - just a gram), budtender had it within 30 seconds, and then paid and left. Would recommend. People were also free to look read more

Have a Heart Greenwood - Cannabis Clinics Near Me - Seattle, Washington

COUNT YOUR CHANGE AT THE COUNTER!! I made a $38 purchase today and paid with a $100 bill. I only received $42 in change, meaning I was shorted $20. No way to tell if it was intentional or an honest mistake....a pitfall of an all-cash business. read more

I pre-ordered something today and received a txt that my order was filled. When I got to the store and asked for my order, half of it was not available. This is just an obvious bait and switch. They claim to have the product and when you get there, you're forced to choose something else. That's a huge waste of my time and effort. I would not recommend playing a pre order or using Have a Heart Shops. This is the second time I've had a problem buying product at a Have a heart store in less than a year. Thank again for telling me my order was filled when it was not. I have no idea how you make this mistake. And my phone is included, you could have called me and explained. read more

I called the Greenwood branch and asked if I could order a couple cartridges over the phone because I am house bound so my husband (who doesn't know anything about marijuana and doesn't want to either) can go pick it up. I was told No, I couldn't order over the phone and to go on line. He had told me he had 2 cartridges right there that he simply could have set aside. EASILY!! But no, he made me go to the website (which most Often us Not up to date and Wrong a lot). I was looking for a High potency in the 93%, or 95% range. I went and looked on the site hoping to simply Order a couple cartridges and once again it failed. There were No %'s except for 1 cartridge at 86%, which was lower than I was looking for. None of the other Cartridges have %'s listed which makes it Impossible for me to order the Right Cartridges. I couldn't Order with out knowing. So I called the Greenwood branch Back and spoke with a different employee who was equally condescending and snotty as the first person. He said they don't like to shop for people over the phone and the reason you don't put the %'s on the website is because the %'s Change between every batch and basically too much work to update. The guy asked me How I was going to pick the order up if I'm housebound (snarky rude), I told him my Husband (who doesn't know or want to know anything about weed and hates going to get it in the first place) the guy said that I should order online Anyway without knowing the %'s and when my husband picks it up he can check and be sure it's the right % and if not he could switch it out. I kept hitting Brick Wall after Brick Wall and this isn't the first time I've had one of the employees talk down to me too and be rude to me for calling to try to place an order. I am still a Customer, Right? I still spend A LOT of money at your establishment. I feel like I'm being Stonewalled from ordering and paying for 2 Cartridges. I even asked him if I should call some where else. He told me he said that that was my prerogative and said "IM TRYYYYING To Tell You..." like we're having an argument. I feel like I HAVE TO use a different service because the Customer Service at Have A Heart Greenwood branch don't see to respect or even LIKE their customers and that we're a drag and annoying them. It's really shocking and Incredibly disappointing. Just FYI, I write Reviews as part of my career, I've said Glowing things about your service before, but after this happening Multiple times (to the point that I am Almost having an Anxiety Attack just waiting for them to answer the phone) They basically make me feel like a piece of shit when I call. There have been only a small number of times when the BudTender was Actually Nice to me and helped me without incident. It only took 2 or 3 minutes total. About the same amount of time it would take were I healthy and able to come in to the shop myself. I don't see the difference and No One can tell why they refuse to help me. I just really can't believe they treat customers this way. Even though I have to Call, I am STILL a Paying Customer who should be treated respectfully and kindly at the very least. I'm just soo disappointed and upset. He said that he wasn't "Supposed To" tell me what the Cartridges %'s are Over the phone and I have to come in or order on line without knowing what %'s I'm Buying!!!????!!!! Seriously??? I'm a little bit pissed off actually. I don't like being pissed off. It's bad for my heart. I feel I'm left no choice but to stop shopping at your store. I don't feel welcome what so ever!! Sooo Incredibly Shocking!! Because ALLLLL the TIME it took him to deny deny deny me service, he could had grabbed the cartilages, put them in a bag with Mike E. written on the outside and off the phone with me 10x Over!!!! He could have helped me, but chose to deny my requests because it would take too much time and they only Cater to customers who come in to your establishment and those who order through the website. If the website were updated consistently like a normal business, I would have Ordered in a flash. Choosing to shut me down for that entire time, instead of just easily helping me and quickly Finished, I will not be writing a good review. This pushed it over the line. And Not the first time. Customer Service should be exactly That. Customer Service. The way they have chosen to deal with my request is NOT Customer Service. They are BULLIES!! They act like the customers are trash and annoying for taking up Any of their time and that they just want us to Get Out and Shut Up. That's NOT how I expect to be treated in a company that revolves around its Customers Bank Accounts. We Pay Your Paycheck. That is All I have to say and I won't be spending my money to be treated like TRASH!! There should be a HUGE ATTITUDE ADJUSTMENT!!!! HUGE!!! They are NOT Quality Employees by Any means!! Angela St.Michael (Disa-Fucking-Pointed) read more

Thanks for closing early. Greatly appreciated for not updating the sign to say whenever we feel like it we go home.

Came in for a battery replacement, as my cartridge was burning through, killing the battery! The team really took care of me and made it right TWICE in a row (cartridge burned through the new battery as soon as I left). Really appreciate the level of service and understanding to fix it! read more

The worst service i have ever encountered by ONE GUY Luis Bernsten Passive aggressive out of nowhere and not just once but Multiple times. For no reason! I was very pleasant and this person just could not contain his contempt. They lost a customer for sure. read more

My favorite weed store so far! Have been disappointed for one reason or another by every other shop I've been to. I just love going into Have a Heart Greenwood! Great selection, decent peeps behind the counter, good prices and sweet deals! We just moved closer to their Lake Forest Park location and will be checking it out soon. Hopefully it's just as cool as the Greenwood store. Although, even if it is just as good, I'll still be going to the Greenwood store often read more

Cute lil pot shop. The employees are always really helpful and the doorman gives me a good laugh every time I visit. Great spot!

This place has a nice atmosphere. They generally have a broad selection of everything and the staff is always really knowledgeable. They have doggy treats inside and your pet is allowed to enter with you- on leash of course. Not much for parking outside but the staff is fairly quick at serving you. They also have an attractive staff read more

I've been coming here frequently for more than a year. The bud tenders are usually friendly and knowledgeable. My last purchase i got this pack of joints that was terrible. After smoking one i just felt kind of tired and gross. I went back to the store the next date to ask about the harvest date and tell them my experience for anyone else who was going to buy them. The lady that helped me was so rude i almost just left without finishing my transaction. She didn't say anything about what might have caused this , and then said i need to immediately put the joint container i had brought back, into my bag. It was like i was being accused of something. Im never going back to the greenwood location. (Joints i got we're the strawberry cough preforms from Trucanna) read more

I would have to say that I normally love have a heart in Greenwood. On my birthday this year I turned 45 and all I wanted to do was smoke a j and chill out at home except I can't even make it through the front door as my license expired on my birthday. ...... a few days later I go to the DMV and get my license renewed and the DMV gives me this paper and takes my hard copy of my license, leaving me with out a picture I.D. in plastic form. And guess what have a heart won't except the paper I.D. that the DMV gave me today .... so no weed for me still,and no weed for me for the next 6 to 10 days as I wait for my plastic I.D. why oh why after being a customer of have a heart for more than 2 years can I not just buy what I want to buy. I think I may just have to go elsewhere from now on read more

This was the second of my Have a Heart stores I visited. After going to Belltown first while staying on the Downtown Seattle I was shocked at the lack of lines being able to place orders at the counter. There was the usual awesome variety of products and knowledgeable, friendly budtenders, which was fantastic, especially being from out of town. I definitely plan on coming back! read more

This dispensary is close to me - I'd very much like to use it. However, I use a wheelchair. While it's possible to get into and out of the building in said wheelchair, the door is so big and heavy that it's pretty much impossible to open for someone in a chair. read more

HORRIBLE HORRIBLE HORRIBLE!!! Worst customer service. Very rude and acts like you're bothering them. Also way over priced compared to other dispos. read more

ALWAYS check your receipt BEFORE LEAVING to be sure you didn't get overcharged. They've done this to me twice, and seem to find it amusing to make disabled customers drive back and forth fixing their mathematical incompetence. The place is small, disorganized, and noisy; a mildly unpleasant experience before the habitual accounting "errors." Trees has nicer staff and a better selection of concentrates. They can do basic arithmetic, as well; and thus shall earn the dollars I would have spent at Have a Heart. read more

My guys at the bar are on point and won't shwag bag you like most other shops! Shot out to the boy Jerome always on point and these guys are very knowledgeable! Most shops just want to sell you something with a coke and smile but HAH GW Is the go to neighborhood pot stop! Highly recommended read more

Made an account just to make a review . I go to have a heart kinda often and one of my favorite bud tenders would be Ian ! Literally goes above and beyond to find what I need and always has good recommendations and I've never had a complain ! Please keep him around he always makes sure I get the best ! I heard he's usually in the Belltown location but I would love for him to be at the greenwood one!!! A loyal customer read more

Very pleasant staff & clean dispensary. They are helping save lives, specifically my friends life. Thank you Have a Heart!!! read more

This is a pretty great pot store overall but I am very disappointed because it's one thing to offer 40% discount on tinctures and things and then to hike up the price 35% on those items. What's the point of the sale? And now the new pricing is permanent when the sale ends. That adds up when you're having to buy these things weekly it's time to find a new place for me. read more

Have a Heart was super awesome back when they were on Aurora. Man, I loved going there - people were so mellow, friendly and knowledgeable. And they were pretty good when they moved to Greenwood, for a while. But I realized today that it's been months since I've had better than a "just ok" experience there. I will say that the guy that works the door is always cool. But the budtenders seem to just want you to go away asap and they will "recommend" something seemingly at random. Example from a while back: I said I was interested in sativa, he grabbed two indicas and a hybrid, and was annoyed when I reiterated that I wanted sativa. So I started ordering online before heading to the shop. Now, they tell you the order is ready, but when you get there, they've substituted "similar" products. read more

Want to give a shout out to Jeff and Jess even if the phone is the only way you can communicate it's from their heart. If your medical that means everything if you're human being that means everything go here first! There's a place on all right it's cheap but it's crap. If you want medicine and you want to legit shit and you are legit people that give a shit about you go to Have a heart Greenwood in Seattle Washington! Much love one love y'all more than one life! Years later and I'm still live in this place!!! read more

Always have great selection and very helpful staff - they don't make you feel like an idiot if you are new to recreational weed. Website shows weekly deals at all of their locations. Friendly Security at the door and ATM inside read more

Being new to the MMJ scene I was more curious than anything when I ventured inside Have a Heart. I had shopped at some MMJ stores in Seattle and so I had an idea what to expect. Josh, Taylor and Clayton are great Bud tenders.. there are more there but sorry I have forgotten your names! They are so professional and don't make an old fogey like me feel stupid for asking questions. ( My goodness things have changed since college!!). What a great selection and there are specials almost every night. I am finally able to sleep well at night without chemicals (or wine!). Being a fiber artist I use....and abuse... my hands on a daily basis but with the help of the Have a Heart crew I have found the perfect level of CBDs that has all but alleviated the need for nightly anti inflammatory pills.. ( which were tearing up my stomach). I definitely recommend them, They are getting busier so you may have a few minutes wait before they call you into the back...but they usually have snacks out front and magazines and tv. Its still a cash only transaction but they do have plans for an ATM machine ( its in there but not hooked up)...and remember to TIP your budtender! read more

Tony C. was really great. He was patient with my questions and had some knowledge of the products and their affects. I asked to look at a few different strains and he was more than happy to help me find the right bud. With the medical community down after recreational became legal, this type of person is exactly what we've been missing. He knows the product and can speak to the medical side on a professional level. We need more people like Tony working the counter. Give this man a raise and model other employees after him. read more

The staff member we encountered was super rude and unwelcoming. He got annoyed when my out of town friends asked two questions about the weed they were buying. His response was (w/ a $#!t attitude) "do you guys need to go look at the glass case? They have all of our strains in there." Umm is the glass case able to answer questions about what preroll will be best for the type of high they were looking for? We were at the counter for less than 30 seconds before he started throwing attitude and being rude AF. Spend your $ somewhere else. read more

Edited to lower score due to even more inconsistent handling of their pre order system. Now my products aren't being bagged like the rest or it's not being pulled. I've been loyal and generally kind to the staff, tipping almost every time I purchase something. I only am short after a long day or when getting poor customer service. It's definitely making me miss the delivery services we had before laws made them incapable of surviving. Note my review below took place BEFORE this store was robbed. Staff generally is super awesome and store is well maintained. Their stock is often low, half of their signs read out of stock and then it's a gamble when you get to the counter if they actually have what you want or not. As I've learned after several times, it doesn't matter what the sign says in the cases. What has helped with this is their online pre ordering. Only the stock available is on there and you get a text once the order is filled. I also expected/assumed that if somehow product I ordered wasn't in stock, I would get a call. WRONG. I showed up last night to get my pre order, and the worker told me that they didn't have what I ordered though the system said they did. I barely knew what to say as I was pretty annoyed. Why did I get a text confirmation that my order was filled and ready when that was not at all the case? I should have gotten a call so I could have known and had another strain (or two) picked out when I arrived. Instead, the dude helping me asked me over and over again what else I wanted before he would recommend something. I asked if he had pulled something else and he said no because "he didn't know the price point or strain" I wanted. Well, I think the thing I had pre ordered would have told you the amount of money I was willing to spend AND the type of strain I wanted. If there was any confusion or concern, a phone call should have been made instead of an empty paper bag getting my name stapled to it. But silly me for expecting customer service I expect from any and all retailers. I enjoy this place for convenience and the online ordering does help save me some time and (usually) headache. Just be prepared no matter how you shop that they won't have the strain you want because they're not good at keeping up on signage/inventory. And if you go there during rush hour times, often there are three, maybe four people working so things can move pretty slow. read more

Love everyone here! Most dispensaries have similar inventory so for me it comes down to the people. Everyone here is super nice and helpful, even the guys at the door are cool. Assuming the staff doesn't leave like my last place I'll be going here for a while! read more

Shitty service and don't they even know what's on the shelves. Walk in get last acdc guy gives it girl he eyes.... Girls that work here are so rude read more

Stay for the products, leave for the sexist staff. I was going into this shop with some friends when a guy passing by on the street cat called me. I answered back to him basically telling him that his comments were unwanted. The man got upset and the bouncer from the shop consoled him by saying, "don't worry...it's her fault" as if it was my fault that I had upset him by defending myself. When I made an upset face the bouncer looked at me surprised and said , "is there a problem?" Yes. There is a problem. You should not defend people harassing women in the hope that they buy from you. This establishments employees apparently value revenue over respect for women. read more

The service is pretty consistent. Always nice and very helpful. It also helps that is only a few blocks away. Definitely recommend!

I don't really believe that I'm still in Seattle when I go here because everyone is so friendly. Most times I'm here Paul helps me out. He has great recommendations and an amazing memory. read more