Hello!!! I wanted to recommend Dr. Paul Jain to anyone looking for a medical solution. I was seen…read morefor treatment evaluation for a concussion, neck and back injury due to a motor vehicle accident. He is incredibly professional, patient and kind. He takes the time to listen and evaluate your symptoms, he focuses on finding a solution to your pain. Dr Jain is not afraid to try different approaches to find something that works for you!!! It's hard to find a genuine doctor now a days and he is definitely one of them!!!!! I highly recommend his practice. Thank you for not giving up on me

Dr. Jain is one of my favorite MDs. He is kind, approachable, caring and gives me the time needed…read moreto help me with whatever condition I present with at the time. He is humble and treats you with respect when you are speaking with him over the phone or in person. He has been a great Doc to both work with and also to get advice from. I'm happy to refer any of my patients to him because I know he will give great care, great follow up and he is also reasonable. He is always available if you need him and even if he is swamped with work or patients he is always completely attentive. He can give shoulder rotator cuff injections, injections to treat tennis and golf elbow, gives gentle trigger point injections in the lower back and trap regions and will refer out if needed. Whether you are a patient, attorney or referring doc, I highly rec Dr. Jain. You will always be receiving the best from him!

The business was very professional and I had a great experience. Everyone was very helpful and…read morecourteous.

Left 2 messages during business hours days apart and never received a call back. I expect better…read moreservice

He retired last year…read more I have to keep writing or post this as a tip. Ya da ya da. How hard is it to find a pain management Dr. For me, its easier to nail jello onto the wall. And I'll give you 3 nails for a jello wreath.

Thoroughly unprofessional. Office is set up super cheaply looks like a fly by night operation…read more Waste of a 5 hour drive. Go elsewhere.

PA James Lynch is rude and unprofessional. Had a consultation appointment for my grandmother, as a…read morereturning patient, to seek other options due to inefficient treatment. He did a horrible job explaining options and when I had questions he said, "You don't understand the terminology so I'm just gonna go." I stopped him and said "No I understand you just fine," as I'm in the medical field myself. He said, "This is going no where, I'm not gonna argue with you," and stormed out of the room. I hear him down the hallway speaking to the manager saying, "Diego you need to go in there because the granddaughter is being difficult and just wants to argue." UNPROFESSIONAL AND RUDE!! Not only is it your job to ensure the patient understands what you're saying, but you're gonna sit here and talk to us like we're stupid and beneath you??? I was calm during the whole interaction up until that point, asking whatever questions we had, which is the whole reason for a consultation appointment. Spoke with both the manager, Diego and another staff member, Jackie (who has always been very helpful in the past) and they were apologetic but not excusatory. Jackie stated that she, "knows how he is" and that she has also gotten into it with him many times before. I absolutely cannot believe that Dr. Verdolin would have someone with such terrible bedside manner, and just outright rude and unprofessional on staff. You are supposed to be an advocate and educator for you patients, not belittle them and talk to them like they're stupid. He needs to go back to residency and learn bedside manner, or just manners period!

They charge 50 for late cancellations for regular appointments, 100 for in office procedures and…read more150 for spinal cord stimulator. They claim it's to be paid in cash by PATIENT, not insurance. That is extremely illegal and Medi-Cal/CHG verified this. Wynn dropped me as a patient when insurance called them to inquire about their side hustle.

I promise not to make this a parable about the evils of drinking and driving, but drinking and…read moredriving I did. And now I have what will probably be a screwed up neck and shoulder (right side) for the rest of my life. Serves me right, right? That said, after a series of ineffective visits to a chiropractor and physical therapist, a recommendation was made for a pain management specialist. Enter Dr. Wynn. After an initial visit, i was scheduled for an out-patient treatment and I can say this: The man knows his sh*t. I was concerned that that day, when I still felt a degree of discomfort after he injected the affected area with a cortisol steroid, the pain would be lessened but not completely eradicated. But by the next day, I felt great. It's amazing how much persistent pain can affect everything in your life. And the staff there is great, too. They are all young and bubbly and patient and friendly. And they really seem to like working there. SO, IT IS TRULY A SHAME THAT THE "FACE" OF THEIR PRACTICE IS THE INCORRIGIBLE NURSE PRACTITIONER CHEN, AN INVETERATE LIAR. The first time I met her, she told me about the dangers of opioid treatment for pain management. I explained to her that it's a moot point because I take naltrexone (which is an opioid blocker), so we agreed that steroids would have to do. But when I returned, I encountered a much different NP Chen. First, I was told that they couldn't see me because Dr. Wynn was not available. She insisted that they called me to let me know so I wouldn't have to travel down to them (on public transportation, no less), but I played my VM's from the day before and, NOPE, they never left a message. Then NP Chen told me she was going to send over a prescription for Tramadol (an opioid) to my pharmacy. I recall thinking: that's weird. I told them I can't take opioids. But when I called back later that day to say that my pharmacy had not received the prescription, NP CHEN SAID SHE NEVER TOLD ME SHE'D PRESCRIBED ME THE DRUG. I called her out on it but she insists that that never happened. And I, not being a shrinking violet, told her I didn't care about the Tramadol but that I wanted her to take ownership of her lie. The conversation quickly devolved into a shouting match before the line went dead. (They did call back to say the line was lost, but who knows?) I will go back because, as I've said, Dr. Wynn and his staff are amazing. But, Holy Bat Fake, that nurse practitioner lies.

This is the worst neurological facility I have ever been to…read more Initially The clinic I was going to referred me to this facility. To schedule an appointment at this facility it was practically impossible. Every time I tried calling this facility and they would not pick up the phone. I would leave a message and they would never call me back. The clinic that had referred me to this facility... They had to schedule the appointment for me to be seen. LlI alone called this office 4 days in a row. 10:35AM : I walked in, and wrote my name on the check in clip board. My appointment was scheduled for 11:20 am 11:40AM: The medical assistant handed me medical forms to fill out. 12:03PM: I was finally checked in to see my doctor. My physician was the kindest, most professional individual that worked in that whole clinic. If anything I give my physician a five star rating. I DO NOT RECOMMEND THIS FACILITY

This place is top tier. I have taken my husband to ProActive Health Solutions for years now and we…read morehave always been treated with the upmost care and respect. It's clinical and professional, with a welcoming home-like feel. Dr. Jesse is amazing, though we have not seen him since COVID started. I can't say enough about Dr. Pal. When the pandemic started he had to go out of state, he was available to us through a crisis and listened and gave support and professionalism throughout the process. We thought we were going to lose access to them for insurance reasons last year and we were both silent on the way home. So glad that didn't happen, we have seen a lot of specialist and this group of physicians and staff is what we will never find twice. They never miss a beat. Shout out to Joseph as well. He puts a lot of backend and footwork. It doesn't go unnoticed or unappreciated

Dr. Michael Lenihan performed arthroscopic surgery on my knee. What a great orthopedic surgeon (and…read morea genuinely nice person)! What a fantastic experience! I did not realize in 2019 such great and caring medical treatment was still available. Dr. Lenihan was recommended to me by my primary care physician who had known him for years for his work with sports teams. He is thoughtful, fully answers every question and explains everything to my satisfaction which is very important to me. I never felt like he was trying to rush me out of his office to get to his next appointment. I have seen some other comments about the staff being rude or too busy to be bothered. I can say on my mid afternoon first visit the reception area was pretty full and there were a few people in line waiting to check in. The ladies behind the reception desk seemed extremely busy (and they were working hard and not just sitting around texting and chatting with each other). After a while I was getting a little frustrated but took a deep breath and said to myself "let's just play this out and see what happens". I am glad I did. On my second visit I arrived early just as they opened and the same ladies were friendly, smiling and greeting me as I approached the counter. Seems like on my first visit they were just slammed. The Otay Lakes Surgery Center is great but the staff made the difference. As the time for my surgery counted down I could feel I was getting more nervous. When the staff spoke with me they made sure to make eye contact reinforcing my issue had their full attention and were professional, polite and genuinely concerned. I was kept informed and updated throughout the entire process and that made a big difference for me. My Surgical Nurse Stacey came by to introduce herself and described what was going to happen as they began moving me into surgery and then post op stating she would be with me at every step. She made sure I had my questions answered and even brought me warm blankets. Dr. Wallace the anesthesiologist came over, introduced himself, explained everything that was going to happen including my recovery over the next 24 hours and ended asking if I had any questions. Just before kickoff Dr. Lenihan came by asking if I had any questions or concerns. Dr. Lenihan even provided me a DVD video of my entire procedure with his comments. A BIG THANK YOU to Dr. Lenihan, his Medical Assistant Frances, Dr. Wallace, nurse Stacey and every employee I encountered during my procedure at the Surgery Center! Would recommend Dr. Lenihan and the Otay Lakes Surgery Center to anyone.

This was one of the worst medical experiences I have ever had…read more I arrived on time for my scheduled appointment and waited approximately 45 minutes in the lobby before being called back. After that, I waited an additional 35 minutes for the doctor. After more than 80 minutes of waiting, I still had not been seen by a physician. Unfortunately, I had to leave because I needed to get to work. As a result, I never received the medical care I came for despite taking time out of my day and traveling to the clinic. No patient's time should be treated this way. If a clinic is running significantly behind schedule, patients deserve to be informed and given the option to reschedule. Instead, I was left waiting with no regard for my time or responsibilities. I left without being examined, without receiving treatment, and extremely disappointed. This level of service is unacceptable for a medical practice. I would not recommend this clinic to anyone.

Went for acupuncture for parosmia. He said he'd never heard of it but he would give it a try…read more Acupuncture didn't work, but he told me that if it hadn't worked after three visits, it probably wasn't going to work. He was very honest and I totally appreciated his honesty . I would definitely go back to him again if I needed acupuncture.

I wanted to take this opportunity to thank Joel and staff at Bonita Acupuncture for the two years…read moreof quality care and compassion I received during my appointments. Joel demonstrated in-depth knowledge of the human body and how best to administer acupuncture to his clients in a professional manner while communicating his purpose for each technique used. His ability to communicate in a friendly manner helps to relax his clients while building trust and confidence. His skill helped to provide me meaningful pain relief for my lower back injury with shooting hip and leg pain. While my relief was temporary, lasting from 2-3 days, it was a welcomed relief reducing my reliance on meds. Finally, the support staff always provided prompt, professional service assisting me in setting appointments and paying co-pays. My sincere thanks for the outstanding care I have received from Bonita Acupuncture.