Had some work done there on my dive watch. Very friendly and professional throughout the entire…read moreprocess.

I was thrilled to find this little gem. I've always wanted to buy myself a large wok with a base…read moreand cover, but it was always way too expensive at regular stores. I was able to find it here at an affordable price, and the service was excellent.

Working with Doug Schonfeld at Chef Toys has been an exceptional experience from start to finish…read more Doug is a wealth of information when it comes to EVERYTHING that belongs in a kitchen. He has a way of explaining things that makes even complex decisions feel straightforward and manageable. What I appreciate most about Doug is how genuinely helpful he is. No matter the question or challenge, he takes the time to understand what's needed and always comes back with thoughtful, practical solutions. He's a natural problem solver who anticipates issues before they arise, which makes a huge difference. Doug is also incredibly responsive. Whether it's a quick question or a more detailed request, he consistently replies promptly and thoroughly, keeping everything moving smoothly. Above all, Doug is honest and trustworthy. His recommendations are always grounded in what's best for the situation, not just making a sale. That level of integrity is rare and makes him someone you can confidently rely on. Doug is the reason we love Chef Toys and continue to choose them every time here at Orange Coast College. His professionalism, knowledge, and dedication make all the difference. I highly recommend Doug at Chef Toys to anyone looking for a knowledgeable, dependable, and genuinely supportive partner in kitchen equipment.

I have a trusted knife sharpener, but wanted to give Chef's Toys Knife Sharpening services a try…read morebecause it's close to my work. Bad decision on my part. When I got back my "sharpened" knives, one of them had nicks and burrs. I don't know if you can see in the photos. The bottom part of the blade feels chewed up and rough. I had two other knives sharpened and they're not as sharp as when I've had them done with people who know what they're doing. I will only go back to see ask if they can fix the one with the nicks. After that, never again. I'm actually scared to have them touch my knife again, but it's want them to be aware of the lack of quality. If you care about your knives, call ALL SHARPENED UP (Orange County) or GARY'S KNIVES (South Bay and West Side) instead.

Subject: Ongoing Quality Issue with La Chapalita Tortillas…read moreHello, I am a loyal customer and business owner of Birriería Castellanos Taquizas Events, and I have been purchasing products from your store for over 4 years. I regularly buy La Chapalita tortillas from your location at 1265 N Kraemer Blvd, Anaheim. I'm reaching out because over the past 4 weeks, I've noticed a consistent decline in the quality of these tortillas. They are coming out hard and stiff, not soft and flexible like they used to be. When heated, they no longer have the same texture, which directly affects the quality of the tacos we serve to our customers. This is a serious concern for my business, as my customers have already started noticing the difference. I've continued buying from your store hoping the issue would improve, but unfortunately, it has remained the same. I would like to know: If you are aware of this issue If there has been any change in product handling, storage, or supplier batches And most importantly, if this problem will be resolved soon I value your store and prefer to continue buying from you, but I need consistency and quality to maintain my business standards. Thank you for your time, and I look forward to your response. Sincerely, Javier Birriería Castellanos Taquizas Events

If you're in the catering business or the Food business and If our a small business, this is a…read moregreat place to do some of your shopping. This place has all your needs covered and what you're looking for at a great price. Has great customer service, fair prices, and is always clean and ready to serve. I've been going here for years and I recommend this place to anybody who is a small business Food and Catering Company. You do need a membership for this company.

Visited on the weekend, about an hour before closing. Thankfully, there wasn't any shame upon…read moreentering and I love how there's so much to go through. I felt a little rushed as I didn't want to stay too long, could definitely check things out for more than an hour. The shop itself is comparatively small but it is PACKED. There are things from the floor to the ceilings and the aisles are narrow, even scooching past someone would be difficult, especially if you or them were holding something. the owners speak English and can help you find whatever you are looking for. Prices are so reasonable and with the increased tariffs, alot of the price tags are crossed out, but the final price is still great, especially for the quality. Parking is small, each space is labeled for each shop. Would definitely shop here again in the future!

Came here from San Diego for a wholesale order. Prices are much better than what we can get back in…read moreSan Diego and the service was really helpful and they even loaded things into my car for me. Gave me sample. The best wholesale experience I've seen in a while.

This place is great! Although they don't supply food, they've got everything for all your…read morerestaurant equipement repair needs! Quick service and friendly people! And the best part, is that you don't need a membership like other corporate places the next town over, which is great! Thanks Alex

Not worth the drive if they aren't willing to change the website for their closing time. They close…read moreat 5:00 P.M. not 6:00 P.M. showed up and the door was locked. Nothing worse than a misleading store.

This place has everything a restaurant/ cafe needs, and if they don't have it in stock, they will…read moreorder it for you! Professional, friendly and knowledgeable staff!

Only reason why I come here is because it's close. The husband is super nice but the wife. Let me…read moretell you.... She always has an attitude. She's super mean if you ask her any little question. If you guys have time go somewhere else for your restaurant supplies.

They have EVERYTHING you could need in a kitchen. There's was so much stuff, I couldn't look at it…read moreall. But some things I remember are tortilla presses, cooking pans, spatulas, cookie scoops, pitchers, signage, baking sheets, giant stock pots, blenders, deli slicers, whisks, aprons, chefs hats, cups, ramekins, napkins dispensers, knives, cambro food storage, cutting boards, stand mixers, ladles, sauce dispensers, etc. lots and lots of things. No business license needed to shop here.

Very great customer service .!! Tony and Kenny are awesome . Always helping me out find exactly…read morewhat I'm looking for . Give them a visit for your restaurant supplies best in OC.

2/27/26 Hubby was looking for a knife sheath to protect his new chef knife.... And me lol. It is…read moresharp AF I looked through the rolling pins, needed one for making dumplings but all they had was a plastic-like roller. I'd much prefer a wooden one. Additionally, I wanted to also look into getting a better whisk, but I think I will make the wood what I have. And I knew I was gonna need a digital scale to help me through my sourdough journey now that I was gifted two sourdough starters--one from Italy and one from France (one of my clients was very giving & thoughtful). The price is range from $40-$85., whoa! Amazon has them for about $30. I will have to think about this.. Met Gonzo, yes, that's how he spelled it, a delightful & enlightened staff member who was very helpful with recommending which would be best. We could've had a whole conversation for a half a day! LoL. In the end, I decided to think about it before purchasing one (turns out later, best decision I made all day) My glass measuring cup is in storage & I find it cumbersome so I bought a lighter version (2 cup). Happy with my purchase. Hubby bought his item separately & let me roam the aisles. Highly recommend this store. Gonzo was instrumental in making me feel welcomed & appreciated to be shopping here, hence the 5 star. As I mentioned many times in the past, I greatly value customer service. It's what keeps me as a return customer

Listen to this…read more.. Chef Toys wants to charge a 30% restocking fee if a product has to be opened and taken out of the box. But if they sell you an item that THEY took out of the box and have had on display, they want you to pay full price while claiming the item is still "new." We placed an order over the weekend for about $4,000 and were told it would be ready to pick up by Monday. I got there around 12, and the order wasn't ready. Not a big deal--we waited. Then we found out that one of the items included in our order was the display fridge. We told them we wanted a brand-new fridge in a box. The employee kept stating that they "just took it out of the box," but in reality, that fridge has been sitting there on display for a long time. We asked for either a boxed fridge or a refund. The employee did not hesitate to state, "I will meet you at the front and give you your refund," without even trying to offer another alternative or find a solution. There were no customer service skills from the employees or Buster, the manager. The situation escalated pretty quickly, and Buster very rudely kept telling me to stop talking instead of trying to handle the situation professionally and understand why we were upset. We have been doing business with Chef Toys for a very long time, but today they lost a customer because of Buster and the way this situation was handled. I do want to acknowledge and thank the Director of Sales. He understood the situation and very calmly tried to find a solution. Unfortunately, by that point, it was already too late. He showed the professionalism and customer service that we should have received from the beginning. He should be hired as the manager instead.

This location is far better and more convenient compared to others I've been to. The layout is…read moreclean and easy to navigate, and the aisles between the racks are well maintained. For a warehouse of this size, that's not easy to keep up with--I've worked in and managed warehouses before, so I definitely notice and appreciate that. The only downside is the snack selection. Compared to other locations, there are significantly fewer options, which was a bit surprising. Not sure why that is. Overall, it's a great place for buying in bulk, and the organization and cleanliness really stand out.

Went to Restaurant Depot with my girlfriend's parents before Mother's Day to pick up supplies for a…read moreTeppanyaki feast at home. Definitely a good spot if you're buying in bulk--tons of options for meats, seafood, and party-sized items. We ended up grabbing shrimp, scallops, hot dogs, and beef for the grill. That said, the experience in the cooler section was frustrating. We needed help identifying a cut of meat because the pricing area had multiple different labels and prices, but one of the employees basically refused to help and just told us to "look over there." Because of the confusion, we accidentally picked up two different cuts thinking they were the same and only realized it later at checkout. Overall, decent selection and useful if you're cooking for a group, but customer service could definitely be better. 3/5.

Cash only supply store. They have many affordable options vs other supply stores. Service is cool…read moreand they help load up your car too.

Really had no issue with this company. You generally can find most basic restaurant supplies in…read morehere. Only thing I would say that need slights improvements on is having signs to show where everything is at.