We had a great salesperson, Junius. He was so knowledgeable about all the mattresses, he was very…read moreprofessional and friendly. We had a couple of issues with the delivery but Junius jumped right in and handled it. We bought a Tempur-Pedic King Size Mattress. We love this mattress. We highly recommend Junius. You will be glad you ask for him!

I just bought a set of sheets from Tim the store manager at the Mattress Direct on Perkins. I was…read moreso impressed not only by the product, but the customer service that I received from Tim. He was so helpful and knowledgeable about his products. And I did not feel pressured to buy anything. I ended up getting a set of Purecare sheets that fit my bed perfectly. I did not want to write the review until I slept on my sheets a while, washed them, and then put them back on my bed. Now I can say that they are the BEST sheets that I have ever owned in my life. They look and feel great still after washing two times and the corner has NEVER popped off. not once! And I have a bed that has a base to go up and down. I always struggled with my husband's corner popping off in the middle of the night and now it doesn't. Plus they have a cooling feel when I get into the bed. You need to go see Tim and ask him to show you their Purecare sheet selection. 10,000 STAR review!

**2019** We ordered…read morefurniture from this store on Saturday July 6th and it has now taken over two weeks to receive it. We were to have the furniture delivered that next Tuesday. When we got to the delivery the two nightstands were damaged so they had to order them. To be delivered the following Monday or Tuesday. They first delivered a mattress that was torn. And though they offered to replace it, they have yet to bring the new one and take the torn one away. We have been told they would be out on three different occasions now to replace the mattress and no one has shown up. When initially delivering the chairs to my dining room table two were very wobbly so I sent them back. Instead of receiving them the next Monday or or Tuesday I was quoted (because they forgot to take it off the truck) again we are at Friday July 19 and I have to return to the store again to pick them up. Now on the 19th I am able to pick up my chairs and bench I ordered. But, again they do not have my end tables or my mattress. The end tables weren't on the truck they explained. I am told the mattress is coming tomorrow. They are telling me they might be able to deliver them on the 20th but they are not sure. They will have to call me and let me know if they are able to deliver them. Again, I found out they forgot to take it off the truck. They deliver ever the same defective caris with exTra pads under the feet to fix the short legs. "They are just made that way" In summary, they have been really nice about selling me several thousand dollars worth of merchandise. And extremely nice about telling me my furniture is defective, on order, not on the truck, or plain ole not delivered when it was supposed to be. If you are looking for shabby customer service with a smile. Step right in...

Mary was incredibly helpful and willing to help me find exactly what I needed and stay within my…read morebudget. No pressure or hidden costs or anything, just great service. Best salesperson in Denham! Delivery guys were on time, quick and efficient when bringing in and setting up the furniture. I will definitely come back for my future furniture needs!

Really can't thank Karl enough for his help! It was busy when we first got there but he did an…read moreamazing job helping everyone out while being very personable. We were super surprised to find out he'd only been working there for a few months since there wasn't a question we had that he didn't have an answer to. He just seemed to love what he does and he's very good at it. He helped me narrow down the mattress I wanted with ease and made the process enjoyable and seamless. Thanks again!

March 2023, I brought my Mom to the Siegen Lane store to buy a new bed. She is 90 years old and…read morenot quite 5 foot tall. We were looking to get something that would fit her size and ability to safely get in bed. Taylor helped us pick out the set. She told us if we were not satisfied with the bed we could return it. Because the bed needed to be low for my Mom to get in the bed, Taylor suggested a mattress base that could be lowered as low as she needed. She told Mom if she didn't like the bed or had any issues, it had a warranty and could return it. She also sold us a mattress cover with cooling properties and protect the mattress. Mom was very excited to get her new bed. On the day of delivery, the crew removed the old bed and came in with the new setup. When they went to open the new base, Jesse, one of the delivery guys, saw the frame was bent. This was late in the afternoon and he said they would come back at a later date with an undamaged frame. I told him they would have to temporarily make it work so my Mom was not sleeping on the floor. He had me take a picture of the bent frame and said he would tell the warehouse about the issue. Informing me that they would either replace it or give her a credit. They also said the bed could not be as low as she needed it. After contacting Taylor about the issues, it took a few days for a response. It took about a week before they came back out to lower the bed. Jesse, who had been there the first time, asked me to show him the bed. I said I was glad he had come back and he told me he had never been to this house. Taylor was told these were two different guys that came out the second time. He said he had never been to the house which was not true. I have cameras with him walking up the driveway so I know it was Jesse both times. We tried for several months to make the mattress cover work, the fitted sheet kept coming off the bed because the mattress cover is slick and the sheet will not hold. Yesterday, I went to the Siegen store to return the mattress cover. I talked to another sales person and told him I wanted to return the cover and explained Mom's dissatisfaction. After trying to give me a sales pitch and skirting around the problem, he looked up the account to see what we had purchased. He then said he needed to talk to the manager/supervisor to see how to do the return. He asked to go in the back to call so I am not even sure he called or what he told them. He came back out and said because I did not have the package it came in, I could not return it. We were never told we had to keep the packaging. At this point, the delivery people unpacked everything so maybe they took it. Because of promises not kept or untruthful and after talking to Taylor again, she told me returns are not allowed. I am writing this review because they never contacted me after emailing. It is still too high for her and at some point she will not be able to get in the bed by herself. The frame is still bent, the delivery guys did not tell the truth and what Taylor promised, low bed, and return policy was not accurate. NEVER buy from this company, their service and warranty are not as promised and if you have problems with their product.........good luck because they could care less. Only want the sale!!!!

Outstanding service and products! Very professional and friendly help and assistance in choosing…read morethe perfect mattress!!!

The service is exceptional. The sales people try their best to make sure you get the right…read moremattress and are very personable. They make buying a mattress so much easier and answer all and any questions. I would not buy from another store now.

We could not be happier with our table from All Wood! We brought in a picture of a table as…read moreinspiration for what we wanted and the final product was even better. Becca and the team took the time to understand what we wanted from the start. We wanted a 6 foot table with boat-ends and the option to extend it up to 10 feet with company boards. They initially did not think they could design it exactly how we requested, but we ultimately came up with a design we liked. A few weeks later, Becca called me with an idea on how to build the table to get the design exactly how we had originally wanted it. It turned out beautiful. Very detail-oriented. High-quality materials and build. She also burned me and my wife's names on the underside of the table. They delivered the table to our home, set it up, and advised us on proper care and maintenance. All around great experience and a great value! The attached pics are the table at 6 feet without the company boards. The company boards are on the floor next to the table for reference.

I bought 3 bookcases and had them stained. Great price, they look great, and they went above and…read morebeyond on service. Somehow our phone number was written down incorrectly so they tracked us down on Facebook and sent a message. I'll definitely buy more furniture here!

Great experience! The floor salesman Hossen, is very friendly, and willing to help. This is my…read moresecond time purchasing furniture from them. They are willing to work with you regarding prices and they strive to ensure that you are happy with your selection. This family business has a down home feel and value their customers.

Went to another furniture store and purchased s bed for myself. Then went to buy a mattress from…read moreFurniture expo because the mattresses at the other furniture store were way to high. Got there and picked out a mattress and ended up finding a bed I wanted! I purchased that bed instead including the mattress and got a refund for the other bed at the other furniture store. The saleswoman was very down to earth and very friendly. Not pushy at all. Sales people...that's what sells more....NOT being pushy. To a customer, a pushy salesperson seems sketchy. Great furniture! Great prices! I'd shop here again!

Casey was great to work with! Got the mattress I wanted fast…read moreand easy. Next day delivery and Labor Day weekend sale to boot!!

Best mattresses for the best price anywhere. They had exactly what I needed and it was in stock. I…read morehighly recommend shopping here for mattresses and more.

The prices were excellent, with a variety of manufactures with a wide selection of models by each…read moremanufacture. Our sales person, Lauren Anderson provided the necessary details on each brand/model and was critical is assisting us in making a selection. I would definitely recommend Sleep City (Perkins Rd, Baton Rouge) if you are interested in purchasing a mattress.

I would like to highly recommend Sleep City for mattress purchases. They have a wide variety of…read moremattresses and are very knowledgeable . A good mattress is a big investment and they make sure your investment is protected with good customer satisfaction. They aim to please and have excellent products. I recommend Ari as a sales person. She is now at the Gonzales store. You want regret it.