Just had a wonderful experience buying furniture. I went to the Cedar Hill Home Zone to look at a…read morereclining sofa that I saw in a sales brochure. I had no intention of purchasing a sofa at this time. The sales person, Erica, was extremely pleasant and professional. There was no hard sales pressure. She patiently answered all of my questions about the sofa and delivery. The bottom line is that I ended up purchasing the reclining sofa. I also interacted with another sales associate as Erica was called away. Cliff was just as helpful as Erica. I suspect the good feelings I had working with both associates was is combination of company culture and good management. I also discovered that the Home Zone corporate office is in Euless, Texas so they are local not up North somewhere. Bravo Home Zone! Now I have a go-to place for all of my home furnishings needs and a place I feel comfortable recommending to others. Just received recliner couch delivery. Process was customer friendly with "Track Your Order". Jose and his partner were very friendly and professional.

The quality of furniture is mediocre!!!! I have bought three rooms of furniture and chose…read morewarranties on each one thank goodness! 1 sofa - sectional - like the piece but warranty has expired and console on loveseat part just broke away and we never hardly open the console. 2 sofa - husbands man cave- they had to replace the entire mechanisms for each recliner on the sofa.....they failed. 3 bedroom furniture- I am up at 6 am in the morning- (after two repairs to the bed frame already and 1 just 2 months ago)- the entire bed frame collapsed while we were sleep. Well no more furniture from Home Zone!!!!!! I want my money back on this bed!!!!! My sleep has been impacted to many times. Improve the quality of furniture.

I just purchased a new Queen size mattress, adjustable base, and mattress protector from this…read morelocation today. Lyle was my salesman and he was very polite and informative. He did an awesome job assisting me with this purchase. He really made sure I was able to capitalize on the sale that they were having and made sure I was able to save as much as possible. Ben is the store manager here and he is doing an awesome job providing support as well. This is my second time purchasing from this location and both times were easy and I never felt any buyer's remorse. Please go check them out and make a purchase!!!!

I went with my son to purchase a mattress. Upon entering store we were greeted by sales associate…read moreKade. He greeted us asked how he could help us. My son told him the type of mattress he was interested in. Kade listened and presented him with options. He never pressured us or gave us the hard sale. He was very knowledgeable of the product and offered an opinion when asked while never trying to force a sale on him, in the ended he purchased a mattress with box springs and was very happy with the purchase. If you try mattress firm in Cedar Hill, Tx don't hesitate to search out Kade.

I walked in my local Mattress Firm after searching your website for the right type, brand and price…read morepoint for my new mattress. I was greeted by the most helpful & pleasant salesmen, Remon, who helped me efficiently navigate through my buying experience. I had a quick delivery deadline to meet that was crucial. And even when a serious glitch occurred on delivery day, I reached out to Remon who supported me through to a successful ending. I could not be more satisfied with our mattress and the amazing service we received from Remon @ Mattress Firm.

This was a great place to go to. Looks can be deceiving. It looks like a small furniture store but…read morethey are actually a pretty big place with great choices and competitive prices. The customer service was excellent. Even though my bed set was completely out of stock they were able to get it to us in less than a week. Thx A1

From the owner: We sell quality furniture at the best prices possible. We have been here for over 50 years and…read morewant to retain our customers with great prices and service all year long. You can take home furniture with no money down , no interest and no credit check . Deliveries available

Would not recommend. Sales associate was not very helpful when asked questions about certain beds…read more Also she seemed to get annoyed when asked about different financing options

Updating since I was contacted by the manager of the store and he did apologize and offer some…read moregifts for the inconvenience. Unfortunately the bed is still going to take nearly two months to be fully delivered so three stars is the best I can feel for this experience and hours on customer service calls. Spotty promotions, long delivery times, complete lack of common sense and insanely poor customer service after you leave the store. Bed arrived a month later and was broken upon unload. Took another two weeks for a replacement to be available only to then have the rescheduled appointed canceled without any notification. I found out on my own the day before after being on hold for nearly an hour calling to figure out what was going on. One would think after you spend upwards of 15k on a bed you would get some type of consideration and care but not so. Complete lack of accountability and just script readers when you seek a solution.

DONT SHOP HERE!!!!!! Take your money elsewhere!!!!!!! I was…read morein love with a bed I saw online and decided to give this place a try!!!! BIG MISTAKE!!!! The Manager was extremely nice to me , and found the bed at their other location, so I signed my name on the dotted line I was sooooooo happy to have my bed so yesterday I decided to check in to make sure they would have my bed Friday (which was 13 days later) I don't have a bed I wasn't notified at all and to top the cake the owner didn't want to talk to me after his store made the mistake don't be like me BEDLESS!

Prices are unbeatable furniture is very high-quality however they don't have anybody to help you…read moreload furniture so bring a buddy

They changed the oil in my truck and didn't tighten the oil filter. Luckily, I caught it before it…read moreruined my engine. But not before it coated the bottom of my truck in oil and left a 2' oil spill in my driveway. When I approached the counter at the lube seat with a bag of oil spill cleanup, I told the guy behind the counter that this was to clean up the oil in my driveway. He smiled and CHARGED me for the bag!

I am new to the area and I needed a new battery for my car. My grandson works at this location; so…read moreI chose to go to this location. I'm so glad that I did. I had an awesome experience from beginning to end. I was greeted by Brooklyn with a kind smile and welcome and given some direction as to where I needed to go. I was then kindly greeted by Mannie, Mgr and was connected with Norman; who took it from there and made sure that my needs were taken care of. I was in and out in very little time. Each one of the above individuals mentioned, was very customer focused; kind and went over and above and made me feel like such a part of the Walmart family. I will definitely visit this location again and I will also be recommending this location to my family and friends!