Walmart Supercenter

Went to the Dillards outlet in Irving and was wildly impressed. I was expecting an empty store with…read morelimited options and sizes but I was 1 mil % mistaken. The store was giant! With plenty of options in styles and sizes. The prices were mind blowing! Visited the Dillard outlet in Lewisville and it had nothing on the Irving one. Definitely go to the Dillards in Irving 10/10 recommend!

I am a black woman who was treated like a criminal for wanting to use the restroom in this store…read more Black people who have shopped at this store, please share your stories here. I am sure there are many based on how I was treated in only five or so minutes of being there. I went in and I immediately asked the ladies at the makeup counter downstairs where I might find their restrooms. They told me a very vague "upstairs", and they wouldn't say more when I asked again. No other instruction. That was obviously not helpful once I got up there, because the store is a giant maze. I asked the manager upstairs where to find the restrooms. She gave me the real directions, and I went there quickly. There was no way that I had time to shoplift anything from their store. Which they would know because they were following me the whole time and I took the most direct route to their restroom, only pausing once to check the price tag on a dress which I did not even remove from the rack. I don't know what kind of sleight of hand artist they thought I was, but there was no way I could have lifted anything. And it was very clearly not my fault that I was made to travel the length of their entire store just to find a restroom. Their restroom is tucked away at the very back corner of their second floor because their entire facility is built to combat shoplifting. I really wonder if that is the case for their stories which are not built in predominately black areas? Perhaps someone could let me know. Even their automatic doors are made to slowly open to the right of where a customer would normally expect to go in and out of an automatic door. This is so disorienting, that I nearly ran in these strange doors twice. I wonder whether these would actually be helpful to wheelchair-bound customers, because what looks deceptively like an accomodatingly wide double door is actually one slowly opening narrow door through which you may or may not be able to fit a wheelchair. I thought wheelchair accomodation was the very purpose of these doors? Guess not. At that point, several members of the staff followed me to the restroom and inside. I only slightly noticed this at first, because I was very focused on the task at hand besides that one tiny pause to glance at the price of a dress. I'm middle-aged and when I have to go, I really have to go. I was just looking for a safe, clean restroom to use so that I could be on my way. Once I went to wash me hands I noted three different employees who were pretending to primp in the mirrors but were, instead, watching me. They were all dressed similarly in blazers and pencil skirts because that seems to be the employee "uniform." There were two white women who went to the restroom at the same time I did. Both of them had big bags on their person, but they were not watched and followed. I tested this surveillance by washing my hand way longer than needed, trying to wait the employees out. One after the other, they were forced to leave because they had been really awkwardly standing around glancing at me in the mirrors and I was starting to glance right back at them. Two ended up leaving awkwardly. The third, who had been hanging back near a stall, followed me out of the restroom. It seems like they were instructed to try not to leave me alone in the restroom. Probably because it is the one place they could not legally have cameras. For them to have mobilized that fast, they were either informed to follow me the second I walked in, or this is their regular routine when a black person dares to use their restroom. One of the ladies who monitored me in the restroom like they were prison guards, was standing with a cell phone at the counter near the entrance to the hallway that led to the restroom when I left. She was once again pretending to primp as she took a selfie that was only showing the hallway entrance behind her. I avoided cell phone lady, by trying to go around her because, while I am totally fine with being recorded by their store cameras (even down the massive maze-like prep walk that is the route to their restrooms), I draw the line at being recorded by some strange woman on a cell phone. That is beyond anything a store should ever be doing. That's just weird. I was followed all the way to the second floor exit, where the manager I had asked directions from was waiting with the first "primping" lady who had to awkwardly give up her bathroom watch on me. They both stood on either side of the aisle, directly watching me as I left. They had smug expressions as if they were some crime-fighting super team that somehow mean girl bullied me (a grown woman, mind you!) into not shoplifting. I had been planning to come back when I had more time to possibly buy that dress that I paused to see, but now, due to their extremely uncomfortable behavior, I have been put off ever shopping there again. I would urge other black people who have shopped at this store to please share their experiences.

Betsy Johnson shoes

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Valentine purses

Marshalls

2.6(8 reviews)

0.3 mi

•$

Register staff is always polite and helpful, although it can be difficult at times to find someone…read morein the floor to help. Store is kept clean. Great selection of products that are generally of good value, even designer items.

This store is picking and choosing WHO to ask to WEAR A MASK. I walked in and some kid told me that…read moreI needed a mask. I was in a rush to get there so I said screw it, just put one on. As I was done shopping, waiting in line I see a whole family with NO mask. Why didn't they tell them it was required????? Cause they were white? Smh Never going to this store anymore.

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Uptown Village

2.8(4 reviews)

This happens to be one of my all-time favorite outdoor malls.... it's a lovely atmosphere & really…read moregood for a family outing. If you would just like to walk around Peak in some stores and grab a bite to eat this will also serve you well..Papaya, Victoria Secret, H&M, Forever 21, and Wet Seal are my normal stop in shops..... it would actually be the perfect place if they have my Nordstrom's there! Also parents there is a cute park area for kids that contains a small fun water play activity for the little ones.....so geaux getchusum :)

The place seems to be non-existent to be honest. The entirety of the location is so bland and…read moredisinteresting. I kept putting this in my Apple Maps, confusing it with the much more homy and brightened Hill Village Shopping Center. Don't know what this place is supposed to be. Looks rundown.

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JCPenney

2.4(36 reviews)

0.3 mi

I don't usually shop at JCPenney's, so I wasn't familiar with their return policy. I wasn't…read moreplanning on needing to return/exchange anything. This is more of a warning for anyone that might want to buy something for someone before they might actually need it. You can't even exchange unused items after 60 days. This issue is also not specific to this JCPenney location. It just happens to be the location that I purchased my items from. I bought my grandson some Thereabout jeans during a sale right before school started. Unfortunately, he outgrew them before he had a chance to wear them. If you live in Texas then you know that we're still pretty much having summer even though it's almost November. So it's just starting to get cool enough for jeans. Anyway, I went to JCPenney to see if I could exchange them for a bigger size and was told that unfortunately after 60 days, they won't even exchange them, give you store credit, nothing. You're just stuck with your purchase. I have never been a regular JCPenney shopper (I wasn't pleased with the quality of my purchases in the past). If I ever do happen to shop there again, I will definitely not be buying anything that won't be worn or used immediately. I think I'll just stick to TJ Maxx and Marshalls. Even Ross will give you a store credit for the current price of the item and you have a year warranty on Cat and Jack brand at Target (i'm exchanging another pair of jeans for the very same reason. Thank goodness it hasn't been a year, yet.) I guess I'll be donating these jeans to someone else since my grandson cannot wear them and I'm stuck with them. I also won't feel any pity when JCPenney's announces more store closings.

This is a review for JC Penny Portraits Studio, Your photographer Lamees was amazing with my…read morefamily. It was a great experience having her take our portraits, she was so happy to work with us and smiling the whole time putting us in position, you can tell that she really likes what she does and it made for a really nice time with my wife and parents. We had a lot of fun. Thank you for a great experience taking Christmas photos of my family.

Day 2 silk press @ JC Pennys with Michele.

Day 1 silk press @ JC Pennys with Michelle

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Target

3.1(39 reviews)

Jason, the manager in frozen foods. Was very helpful. He went above service to locate a particular…read morebrand. The frozen foods freezer is located far away from the frozen section. He scanned the item and brought it to me. Great place to shop!

Just a mess late afternoon/early evening not closing time clothes all over the floors and just a…read moremess in the entire ladies department. The self check out only had card payments which I utilized but the cash was with a cashier and it was ONLY ONE LINE one cashier for cash payments on a Sunday! Imagine that line. The few people that work there that I encountered was nice but definitely under staffed and poorly managed.

Sold out! Impossible spicy sausages. Sad me!

Grab a basket from outside...

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Entrance

Kohl's

2.2(16 reviews)

0.2 mi

I like the Kohl's Sephora, but it does disappoint me that they don't carry everything. A lot of the…read morebrands I usually shop for, like Huda Beauty, aren't sold at this location. Also, whenever I try to redeem my birthday gift, they always seem to be out of stock, which is frustrating. That said, if you're just shopping for basic Sephora items, it's definitely a win. Most of the standard products are usually in stock, and the store is convenient and close to my house, which is a big plus. Overall, it's good for quick, everyday Sephora shopping just don't expect the full selection.

Working in sales it is only right to present yourself asyou want to be there and help others…read more Kohl's has always had exceptional customer service, that is the reason why I've been a committed shopper for years. Tonight however was the total opposite. Back to school shopping tonight with my son was exciting until it was time to check out. When I arrived at the register not a good evening, hello how are you, how was your shopping experience tonight. Nothing! The only thing I received was a rude ugly attitude associate who clearly did not want to be there. I understand it is closing time and you want to get home, we all have jobs that require 100% effort no matter what time of the day. Cassandra I hope you get the coaching available that is needed to ensure Kohl's customers feel appropriated not like you made my family feel tonight.

Front door

Store number cedar hill tx

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Charge your car when shopping

Ross Dress for Less

2.7(15 reviews)

0.2 mi

Ross is my go to for easy style needs. From clothes to luggage, shoes, purses, kids toys and…read moreclothes, home decor- they have it all and at a cheap price too! I frequent this Ross a lot. The staff is usually pretty friendly. I've been several times when the check out lines are just outrageously long and they all seem to handle it well. They also always have a large stock of items on hand. I've seen some Ross stores whose racks are pretty bare. They seem to manage their inventory well and always have what you need.

This is one of the better Ross stores that I have visited. Very clean and organized. The workers…read moreare present in the aisles to keep the displays organized and to offer assistance if needed. The lines were short and I was able to find several nice items in my kids' sizes.

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Victoria's Secret & PINK

1.9(18 reviews)

•$$$

A small, intimate apparel store with excellent customer service that is charming and exudes…read moreelegance and warmth from the moment you step inside. The store is thoughtful designed with clothing options in front and lingerie options in the middle/back. The store is carefully curated, with a selection of high-quality lingerie, sleepwear, loungewear and casual wear displayed on elegant racks and in beautifully arranged drawers. They provide high quality, long lasting garments with clearly labeled laundry instructions to help keep your items looking and feeling great for as long as possible; worth every penny! There's everyday specials for panties like their 5 for $30 and they have annual and semiannual sales where multiple items that are offered at a discounted price. The store also prides itself on creating a judgment-free, welcoming environment where customers feel comfortable and confident exploring different styles. Whether someone is shopping for a special occasion or updating their everyday essentials, the staff is dedicated to providing a supportive, empowering experience. In this intimate apparel store, the focus is on quality, personalization, and creating a memorable shopping experience that makes every customer feel special.

This location is terrible. As we were checking out the cashier was extremely rude and acted as if…read morewe were bothering her. I am extremely appalled!!!! This location gives the brand a bad name. I should have returned everything that was purchased!!!

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Walmart Supercenter

1.9(70 reviews)

0.5 mi

Wow! At 8am on a Tuesday when traffic was a mess and I realized I needed last minute items for…read morework, this stop was a refreshing change of pace. Everyone was super helpful and friendly! Self check out line was no wait! I was in and out in 5 minutes! Could not have been better.

Good experience at the Walmart in Cedar Hill. The store was clean, well stocked, and easy to…read morenavigate. Staff were helpful when needed, and checkout was quick and efficient. A convenient place to stop for everyday essentials.

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Old Navy

2.2(12 reviews)

The service was much better this time and the staff was efficient and professional. The only thing…read moreI didn't like was that the dressing areas had the curtains removed -- perhaps this was one of their heightened security measures for loss prevention during high sales weekends BUT this actually deters me from buying more items because if I don't know if I can't fit it or just slip it on (like the jacket I bought) then I'm not buying to have to go through the hassle of a return.

6 registers. Over 20 people in line. And only 3 people on registers. Why. This store needs to be…read moreevaluated. The either need new employees or better management to keep the line moving. Everyone in the line should not be agitated by the time they get to The register to pay. Old navy does have good items however with this kind of customer service it make you not want to come to this location.