So grateful for the wonderful care I received from Dr. Wong and her team! I had an urgent skin issue and needed to see a dermatologist ASAP. My PCP referred me here, and I truly appreciated that they were able to get me in right away. They even kept in mind that I needed to be at work by 12, and moved me efficiently through the entire process so I wouldn't be late. From the moment I walked in, everyone was warm, welcoming, and incredibly helpful. The receptionist (I wish I remembered her name!) greeted me with a smile and got me checked in quickly with an iPad for my paperwork. Soon after, the medical assistant--possibly Chayan--brought me to the exam room, verified my information, and made sure nothing was missed. I waited only a short time before PA Jessica came in to examine my skin, explain what was going on, and discuss treatment options. She stepped out briefly, then returned with Dr. Wong, who was kind, thorough, and able to prescribe the medications I needed. Overall, this is an excellent dermatology practice with a caring, efficient team. I felt heard, taken care of, and never rushed. I'll definitely be recommending this office to family and friends for any skin concerns! read more

Hawaii Dermatology & Surgery - Exam room - Dermatologists Near Me - Aiea, Hawaii

It's so hard to find a good dermatologist, and Dr. Knights is it when it comes to my needs. She's caring, friendly, and takes her time to listen. read more

I just started coming here after a bad experience at another popular local derm. It was night and day. Everyone is so friendly and really took the time to answer all my questions. I was able to make a follow up consult with their aesthetician to address skincare concerns and come up with a daily regimen. Love that they cover everything from screenings to aesthetics to plastic surgery. read more

Updating since I've been back several more times...still absolutely love this place and have full trust in Doctor Wong! She is so skilled and smart, through my MOHS surgery on my face to eliminate basal cell carcinoma, to Botox to isolate the movement of my scar which was so helpful, to laser treatment that not only helped me reduce future chances of skin cancer but eliminated all pain around the area. I am so incredibly happy with the results and can't tell you how much better this surgery was vs my last one from another location--she is SO good at what she does, used to be a derm instructor before taking over this business (from what the doctor who rec'd her and referred me said), and I definitely benefitted from her expertise in my visits! I also thought Thomas was exceptional as well. 10/10 would recommend and I will be back! read more

Doctor Emily Wong was nice and it's sad because my wife really liked her and now she just lost a patient, all because the receptionist has the Worst attitude! Very arrogant and disrespectful. think she knows everything, talking with an attitude in her voice! Telling my wife that she owes a copay because " we're a specialty office" when clearly on my coverage it says (no copay!) even confirmed with HMSA, and they said we have no copayment. I wonder how many patients they've done this to that didn't question them!! Then when we went to pick up prescription, they didn't even call it in!! With as much one stars this business has , I'm surprised people still wanna deal with their BS!!! They got More one stars than their 5 stars , which sounds about right!!! read more

I had Mohs surgery yesterday for skin cancer. Dr. Emily Wong was absolutely "above and beyond" great, patient with me, gentle with the lidocaine injections & surgery. I felt absolutely nothing. No pain. I still have no pain, 24 hours later. Dr. Emily Wong is extremely kind, considerate, and professional. The amazing thing is that her entire Office Staff are the same: patient, kind, respectful, considerate, and all very professional. Honestly, I've been in dozens of medical offices over the past 70 years, and hers is THE BEST: not because of the nice decorations and decor, but because of her attitude & that of her entire staff. It could not have been better! They were all like angels to me! read more

NO way! They require a Credit Card on file even with appt in advance & current insurance. read more

The front desk is very rude to clients even when they ask a simple question. PA Nadia does not have good bedside manners, is unfriendly, and comes off as snobbish. They get mad if you don't want to pay for expensive prescription medicines that they push to sell. I would not recommend this business to anyone that I know. read more

Started out bringing my kids here due to facial acne. I wanted to see what the options were as far as clearing or reducing blemishes and preventing scarring. I remember being a teen and having such a hard time with bumpy, textured forehead. Thought it'd be best to get ahead of those issues if possible. At first our visits started out fine. We were seeing Amanda, I don't believe we seen any Dr once. I didn't have any issues with that because Amanda gave good advice and prescribed a day and night topical that was manageable for my daughter to follow. It was all the way up until this year (2025) that things started to go downhill. On one occasion we scheduled our follow up appointment immediately upon finishing the current appointment. When we arrived at the next appointment, we weren't in the schedule. Luckily the receptionist that was supposed to book it was there and something about when she was finalizing the appointment it had been filled by another receptionist that was on the phone blah blah blah. Ok, bad communication on their part. They did take us in, otherwise that would've been a complete waste of time for us. And the 2nd incident, which was the last... was our last appointment in May. For almost a year my daughter had been bringing up a bump that has been progressively growing near her elbow. Early this year she finally decided that it bothered her enough in her everyday activity that she wanted it removed. It was very obvious this would require an incision and stitches. I called in and scheduled a "bump removal near elbow". I am no where near the medical field so that was the verbiage that made the most sense to me. As far as how it was scheduled in their system is beyond me. As our appointment date neared, I recieved a message that the appointment was canceled. When I called back, they said that Amanda would no longer be there. So I figured out a date that would work for us and got back on the books. For that last visit we sat in the room to be told by the assistant that we weren't scheduled for a "surgery" and my daughter would not be able to get a removal done. Now that was a complete waste of a visit! So I politely asked if this was something that was possible for them to do at all because I brought up the first incident of not even being scheduled properly once before and now a second time. It's pretty concerning that on more than one occasion I've encountered scheduling issues. I asked if this was something that needed to be referred to another professional or what needed to be done at this point to just get this bump removed from my daughter's arm. It had been bothering her and getting uncomfortable with certain arm movements or pressure. I didn't think it was that unreasonable to get care when seeking it from a medical professional... but apparently that was too much for this office to provide. After reading through the negative reviews, seems to be a trend here. Basically incompetence in more than one area is this office's reputation. Yes, the receptionists' attitudes aren't amazing. But when you also can't accomplish what your job entails then what are you offering at this point? The attitude is giving "we are the only derm. office in the world", but trust that you really aren't it... it's a wonder why Amanda is no longer there. She was the only decent person we encountered. read more

Once the Company changed ownership care was not a priority and making money is. Service and quality of care was better under the previous ownership. The new ownership likes to use the excuse that certain things are cosmetic and want to charge an initial fee. They are already being paid by the insurance, so it is a double dip. read more

Be careful..... i called the day of and spoke to the receptionist to see what my copay would be and she told me $15. Went to the appointment and they tried to charge me $30!!! Hell no! The receptionist tells me "oh its a estimate", so I said nope, i called this morning and the person i spoke to told me $15!!! Unreal! Not to mention we waited over 40 mins for the dr! Like damnnn....can we at least get a call saying that we could come in later! But of course they wouldnt like it if we showed up 40 mins late! Get it together Hawaii Dermatology! read more

I've been with Dr. William K Wong Sr. Since 2018 after having a completely terrible and unprofessional experience with Bessinger dermatology in Kapahulu. Understanding that dr. Wong Sr. Does have 2 medical practice locations, I've been working with him and his other staff like Katie as well. So far, I've had no problems with any of my visits -- except for the parking which is like $1 for every 30 minutes -- bleh. Other than that, my past visits being a patient at dr. Wong sr.'s office has been overall remarkable. Since having skin problems around the start of my teenage years, his staff members and PA's are truly knowledgeable with the skin products that are right for you. Although some medications that were prescribed to me were not covered by insurance, there will always be an alternative or another/generic brand out there that will cost you less out of pocket/discounted (or fully covered) than what was primarily prescribed - depending on your insurance. The front staff are responsive to the answering their phones, and they're very communicative -- even when i asked if i was able to come in earlier than the appointed time, I'm very glad that they are courteous to mention that i can come in but they have back to back appointments so it wouldn't be a guarantee. Today I had my first experience of receiving a Derma-sweep treatment. It's non-invasive and it does not require any needles into the skin. Im also a patient at laseraway and they recommended the clear and brilliance treatment at their clinic. When i asked my dermatologists about their treatment which includes Lasers on the face, they recommend it but only if you have really dark spots in the face. I chose not to go with them because i wanted to receive advice from my dermatologists first. Anyways, with the Derma-sweep, They are currently having a special right now (not sure when it will expire): 160.00 for 1 treatment. It's not often that offices break up treatments like that because treatments like this one is usually packaged at 5-6 treatments for about 700+ with a constant weekly visit back to the office. The Derma-sweep treatment was very enjoyable! After the nurse added a little bit of distilled water onto my face, It's like a tiny tiny vacuum sucking up all of the nasty stuff away afterwards. That's step one. After a good 10-15 minutes of sucking (pun intended), they then changed the tube for step two. Now that my pores have been sucked and opened up (again, pun intended), they swept my entire face while adding a mixture of vitamin C and salicylic acid. After another 10-15 minutes of sucking (gosh i need to get my mind out of the gutter by now already lol), they then applied a layer of face serum and face moisturizer to conclude the treatment. It was honestly so fun and relaxing just sitting there. I'm looking forward to getting more Derma-sweep treatments! read more

My family has been going to Dr. Wong for at least 40 years. So, of course, I also go to Dr. Wong. I often scheduled visits with my mom and grandmother and aunt, which called our "dermatology party!" LOL The staff always gets a kick out of it, and they know my family, so when we come in individually, sometimes, they always ask where the rest of the family is. It's really nice to have that long-term connection with your medical provider. Dr. Wong recently moved out of his old office, which he shared with his son, and into a new office. The new office is clean and shiny and very nice. Dr. Wong also seems to be a teacher of other medical doctors, and has had a lot of doctors under his wing learning the practice of dermatology over the last decade or so. They have all been really great "students" but are great doctors in their own right. Dr. Wong is also just a great character. Always telling us about some cruise he went on or fabulous vacation he just took. We keep hoping he doesn't retire anytime soon, but he has definitely earned the break! LOL As to his offerings at the office, we have had all kinds of things dealt with over the years throughout the family. He is great at diagnosis and treatment, and has probably seen one of everything in his office. Being fair skinned in Hawaii, I go in for regular check ups to make sure the son has not tried to kill me since last time. He also recently started taking my insurance again, so I don't have to pay out of pocket, which is nice. He carries a variety of dermatological products as well, such as sunscreens and facial moisturizers, that you can purchase at his office. I've picked some up over the years and they're very nice. Kind of a one stop shop! If you get a chance, check them out. I highly recommend his office for your dermatological needs. read more

Hawaii Dermatology has friendly staff that is well-informed. My waits are never very long and the procedures are quick and painless (from the 2 I've had at least). Dr. Katie is friendly and informative. The parking lot is a little tight, and if your vehicle is higher than 6'3, then you need to park on the upper level only, and also let the attendant know at the front that you need to exit out the front entrance. read more

Love love love this place! Everyone is so kind and the doctor is just wonderful! I have been to a lot of places and this is by far the best! If you are scared or wondering if you need a dermatologist.. just try them.. make the appointment! Very kind.. listens.. and very helpful! She really wants to help you! read more

Fast, complete care. Very good service by Amanda, PA. Only charged my copay. Enjoyed seeing a teenage daughter of my nurse come in to give flowers to her mom. So sweet. read more

This review is for Kristina Holloran, DNP. She is wonderful! I used to see Anita who has since moved. I was then given the choice to schedule with Kristina or another PA. I decided to go with Kristina for my son and then myself. Kristina is professional, funny and knows her diagnoses. She makes us feel comfortable and provides clear instructions. So glad that she joined the team! :) Scheduling is very easy and all of the front desk and MA staff are excellent. read more

Just a small irritation....well, enough for me to call for an appointment at Hawaii Dermatology and Surgery in Aiea....calling in for an appointment was very easy....after giving her all my necessary information I was given an appointment...on the day of my appointment I tried to arrive at least 20 minutes early....all Covid compliant protocols were adhered to.....temperature check before entering the office area....masks on employees and required on all patients....filled necessary paperwork....waited for 15 minutes m was called and lead to an examination room...oooh. I'm nervous...Shynia assisted me as I answered a few more health questions...ok...breathe, still nervous....after a short while Kristina Halloran DNP enters....she was so cheerful and friendly while examining my skin issue...whew!!!!I feel so much better now...she clearly explains a short procedure to me and calms my nervousness..Mahalo Kristina....in less than 30 minutes, it was done!!......efficient and professional.. she explained how to take care of my skin, during my time indoors/outdoors for the next week... 5* for the entire stafff at Hawaii Dermatology and Surgery in Aiea 5* for Kristina Halloran DNP....For the professional care and information you gave me, especially making me feel comfortable!! read more

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The most incompetent group of people ever. Dr Wong talks to you like a child and the office messed up my medication. Would NOT recommend!!

I had a wonderful experience here. They were able to schedule me within the same week I called. The office and phone staff were pleasant and clear with instructions. The healthcare staff was extremely nice and seemed genuinely interested in helping me. I regret not coming to them sooner and making life easier. Highly recommend to anyone. read more

I had a pleasant experience here. Was referred by some coworkers who have routine cosmetic procedures done. Came in for skin tag removal and was pleasantly surprised it could be done on the same day, and covered by insurance. I just paid the tax. Dr. Jessica was so nice and made me feel comfortable. So did the the nurse who assisted. I referred my husband for some skin issues and he is also pleased with the care he received. read more

Was referred by my PCP to have my mole above my lip removed by this company, Dr. William Wong. Went in to have procedure done in Mid-January. They gave me an option to surgically remove or shave off. Dr. Wong suggested shaving since it left less of a scar. So I opted to have it shaved off. He also mentioned that he would have the removed mole biopsied since it was normal practice. First they said it was covered under my insurance and was only going to cost Co-pay of $20. But after the short 10-15 minute procedure, I ended up paying $125 plus $10 parking which they don't validate. I questioned them about it when I received the bill via email. They said it wasn't covered during my visit and they gave me a discounted price so whatever. Then they told that the next visit would be covered under my insurance since it went to effect...What BS!! Noticed 1-1/2 later that the mole started to grow again. So I called back in Mid April and told them it was growing back. They claimed that they only did a biopsy procedure and not a removal which I specifically told them I wanted done. They said they would have to charge me again to have it removed. If that was the case, why did the doctors give me a choice of removal procedure (shave or surgical), during my visit. These people are screwy and very deceiving. Poor communication and lack of procedural explanation. I would not recommend them. Only gave them a star because it was the minimum to post this review. read more

Extremely disappointed in the care I received from this establishment. Had a skin biopsy done June 23rd and have yet to receive any diagnosis or information on what's going on with my skin. I guess this is how they treat military. I have reached out to them numerous times via phone and email and still no results. All I get is someone will contact you soon. Thanks Kristina Halloran for nothing...I will never go back! read more

Will not see Dr. Wong anymore. He does not listen to his patients. I used to switch seeing him and his other providers depending on my schedule. Jessica Hall told me to stop a medication because I should only be on it for so many months. My next visit, Dr. Wong asked me why I wasn't taking the meds and still believed I made that choice on my own despite me saying his physician gave me those instructions. I also expressed to him my concern for how my skins stings even when i surf during SUNSET, when the UV index is lowest. He made no compromises just said I had to choose between surfing and clear skin. He showed me a lack of compassion to tell me to drop my hobby/sport when that wasn't triggering the stinging, even doing my nightly skincare routine would make my face sting. I told this to Jessica and she understood that staying out of the sun is virtually impossible in Hawaii so she lowered my dosage. Now months later, I stopped using retinoids completely (per my choice) and I can feel my face sting less and less. I realized the retinoids they were prescribing me absolutely destroyed my skin barrier. So disappointing because the fix was as simple as me buying a creamier moisturizer. So now I focus on adding hydration back to my skin which I never thought I needed living in an already humid environment and my face doesn't sting yet still stays clear. So upsetting, I wish I learned this sooner instead of paying Dr. Wong so much money these past 3 years read more

Although the previous reviews are not so good, I'd like to point out this place is very busy. Due to COVID-19, the waiting area is very limited. Some patients do not understand this. Also, the line to wait can go all through the hallway. With that being said when checking in you must go Into the receptionists and advise them you are checking in. If not you will be standing in line for awhile. I'd like to say the dermatologist/skin side, the nurses and doctor are really nice and patient. You don't feel rushed and they thoroughly go through all the steps needed for your skin care regimen. They listen to your concerns. Patients must also know that there are actually two locations, so Dr wong may not be there. So far I am not disappointed nor discouraged with them. read more

First of all they cannot even get my daughter's name correct even after I gave them her insurance card. They had her first name spelled 2 different ways and it's not even a hard name. Totally messed up her last name too. They don't even sanitize their pens that everyone uses. You use the pen to fill out paperwork and put it right back in the holder. The dr asked my daughter if she was vaccinated and she tells him yes. He then tells her that he's vaccinated too and pulls his mask down. He had his mask down the whole time that he was talking to her. And he was all up in her face without his mask on. So disturbing. He then touched her face with his pen while he's looking at her face. Not to mention he had no gloves on. She said she saw a qtip on the counter that had puss on it from someone else. Very unsanitary. We will not be returning for the follow up appointment. read more

It's sad for me to be giving this type of review; from being a loyal patient for over 12 years, Dr. Wong, & his staff have consistently done an outstanding job in providing some of the best services. Today, I called to inquire about purchasing my facial cleanser, the Obagi Rx Vitamin C Cleansing Gel. I was helped over the phone by staff member Jovanna. After asking if they had my cleanser in stock, she told me they did. Not too long after, she then flipped the script, & told me that I needed to be seen by one of the doctors in order to purchase my over the counter cleanser, as it is NOT a prescribed cleanser. Being very confused by why all of a sudden in need to see a doctor, to purchase my Obagi facial cleanser, that I've repurchased for years from their office; I asked what was the sudden change in procedure for patient purchase? Especially if they sell my cleanser online to ANYONE without a prescription... Jovanna could not give me a clear answer, as she told me that her "staff manager said," & that she has only worked for the office for a year, while having the tone in her voice that she didn't know, as much as she did NOT care. Also, I was not offered to speak to someone who knew about the sudden "regulation" to why patients couldn't repurchase their over the counter skincare that they sell. Pretty sad that good doctors these days, that have built good reputation on themselves from their amazing work, only to fall short, & be shot down by their staff that lack care, as well as diligence. It's a big shame... As you can see in my review & others, all have the same issue with the staffs inconsistency. Tsk..Tsk... read more

New patient and literally waited an hour and a half. The person who came before me was seen and left way before I even got seen. Totally unacceptable. read more

I really try to give people a chance... but strike 2.... some of the staff really try to be nice and helpful. All of the COVID precautions were absolutely fine. The two PAs tried to do their job. Communication was the first thing lacking as I went to my first visit expecting to have a full body scan since I previously had one spot of skin cancer. Had no idea I should have worn loose clothing or shorts ( had on jeans) no one prewarned me I would stay in my clothes and they dig around them. So I had to come back for a second visit to have my legs looked at. Not a deal breaker but a slight inconvenience since I too work. The PA did freeze off some spots on my back and wanted to monitor a spot on my arm. So one month later I come back for a 3:30 appt. arrived at 3:20 and didn't wait long to go to the room. I was not seen by anyone until 4:00 pm. It was a different PA and I was expecting The same one I saw last time. She was very nice but extremely rushed and asked me why I was there. She checked my back for the 3 spots and I'm not sure she actually saw all three. I wanted her to look at my ear and she was supposed to check my legs. The doctor came in and asked what going on and started talking over the PA and correcting her cautious plan. She was going to take a picture of my ear and monitor it, he said theirs nothing wrong. He left and I could tell she was flustered but she certainly tried to remain calm and professional. She had the assistant go ahead and take a picture wanted me back in 6 weeks. I and the assistant said to look at my legs. Again no gown and sitting in chair. She looks at the front of legs 1 min. And then wants me to stand up to see the back of my legs. As I stand up and lift my skirt in walks Dr Wong again rushing and asking what's going on. She spent maybe 30 seconds on back of legs and said looked good. He's like you're good, told me I have 6 months on my referral and if I had any problems to call. After the fact I realized no one looked at my arm. Done bye bye... I felt bad for the PA and utterly confused and dismissed. He hasn't changed! Should have looked at the reviews before booking. I go to the check out window and the lady is leaving. They closed at 4 pm. She doesn't address me at all and walks out... I wait and wait, someone else takes my paper because the check in lady is patiently dealing with a customer that requires quite a bit of time. I give a two because most of Staff were so nice and tried ! I will never go back..... read more

Dr Wong is awesome! Jasmine is awesome! I am so glad that I didn't listen to all the bad reviews! Dr. Wong truly cares and is stern because he wants his patients to be better. I have been to other dermatologists on island but none were as thorough and helpful as Dr. Wong. Because of him my skin is clearing up like it never has before. He also took the time to explain to me more in depth about the type of skin problem that I have. Which honestly not a lot of doctors will do. Beyond grateful to have found Dr. Wong! A dermatologist that finally cares about my skin as much as I do read more

I suggest that you RUN from Dr. Wong. Find another dermatologist. My daughter had an appointment with him. He is incompetence on skin rashes and discolorations. He tried to insinuate that my daughter started her rash. He doesn't listen. He didn't make any sense. Dr.Wong did not read her chart or ask me how long she's been dealing with this. What kind of Doctor is this? He's not compassionate, clean, or humble. I would not recommend anyone to him. read more

Giving two stars bc I was able to get my skin tag / mole removed the same day. Unfortunately the receptionist was overwhelmed, unorganized and not very friendly. Wait time with my scheduled appointment was an hour. Not sure if the receptionist was just backed up and caused the delay or if they over booked clients. I have a follow up, hopefully the wait isn't as long as the first time. read more

Noooooo! Never again. Dr. Wong is VERY unprofessional, EXTREMELY condescending, and LACKS any knowledge when it comes to treat people. Not only does he not have any respect towards his patients, but so does the entire staff that he surrounds himself with. He doesn't believe people are actually using the skin products, doesn't understand things do not work for his patients and just doesn't have any compassion for his patients. read more

Dr.Wong, Mrs.Anita, and staff are all amazing! I have been a loyal patient for about a year now. They have always been so nice. They're all very humble and I appreciate them a lot. Do not listen to the negative comments those are definitely not how they're! One of the best Dermatologist out there! I recommend you go to them! read more

This place is the best I've been to for my skin. The advice and information they give you is really helpful because you learn more about the skin. The product they referred to me help my skin clear up way more then before. I totally recommend going to Hawaii Dermatology & Surgery!! read more

Dr. William Wong does not deserve to get any star. He should not be a medical provider any more. Today I specifically made appointment with Dr. Jessica because Wong is always rude, unprofessional and condescending. I was in the exam room today with Dr. Jessica but suddenly Dr. Wong came into to my exam room without my nor Dr Jessica's permission. He started to make fun of my rare symptoms on my face. I clearly told him this is medical condition but he was still going on and I started to cry. I told him do not make fun of medical conditions. He did not apologize for it. I did not ask any body to take a look my facial rare symptoms, plus he doesn't have any solution any way. He is the worst dr who does not update his knowledge but rather draws on his outdated medical knowledge. I can tell by the way he goes through assistant Dr.'s nobody wants to work with him. There is a new one every time I have visited. Plus the nurses seem to understand he is always rude to patients. read more

Caught him degrading a contractor. He had guys working on his office. Begging for a discount. Cheap guy

Incompetent and rude office staff. Took them 3 months to call me back to resolve a bill under $30! And whenever I would call, the billing assistant and the office manager was always "not available." I left several messages to follow up but would never get a call back...for almost 3 months! I have been seeing Dr Wong for over 2 years and after this incident I refuse to go back. Not worth my time and money. read more

My wife Received excellent and "right on target treatment" from Dr. Wong and staff. She recently passed on from renal failure. The severe itching the past year was not relieved by other health care professionals and conventional and unconventional treatments. Upon consulting Dr. Wong and the treatment he prescribed was right " on target" and during the final stages was made more comfortable. Thank you Dr. Wong and staff for your professionalism. read more

I've been taking my dad here for over 6 months for a skin rash all over his body. Worked with the 2 female PA-Cs who have been really pleasant but they still haven't figured out a permanent fix for itch & just keeps prescribing refills of ointments that aren't helping.. I finally deal w/DR WILLIAM WONG who has NO COMMON COURTESY & doesn't introduce himself to new patience.. my dad explained he is HEARING IMPAIRED so this guy began talking to him as if he was mentally disabled instead.. I simply asked him if this ointment will be "on going" and this guy has the nerve to cut me off and begins with "LISTEN YOUNG LADY.." he literally gets IN MY FACE to start explaining himself, he didn't properly read the assistants notes she wrote prior to him entering room.. even SHE had to apologize for the way he acted after he left the room. (How embarrassing!) This guy BELITTLES patience, feels very HIGHLY of himself, and is so unbelievable RUDE. Unless you want to be talked down to, I suggest you DOT NOT visit this guy. read more