I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

I've been renting through Royal Realty for almost two years and I've really enjoyed my time in my…read morecurrent home. A huge part of that has been my property manager, Michelle Lum. Michelle has consistently been caring, responsive, and professional. Whenever I've had a question or needed assistance, she has been quick to get back to me and always takes the time to make sure everything is handled. It's clear that she genuinely cares about the tenants she works with. I wouldn't hesitate to recommend Royal Realty to anyone.

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

Very unprofessional and poor communication. Could've simply replied to my text and let me know that…read moresomeone else was chosen for the property but just left us on read and kept us waiting. If youre not a military personnel don't bother dealing with hawaii homes llc and especially this person.

This year, one of the things I am most grateful for is having Belinda (and her team) as my property…read moremanager. This review has proven difficult to write, only because there really are little to no words that can accurately describe how amazing Belinda is. She is not only the best property manager you could ever ask for - professional, knowledgeable, dependable, but she is also such a wonderful person. Where do I even start? One word to describe Belinda: exceptional. She is just a gem. You read the other reviews, and you wonder... is this a real person? Are these reviews real? Well, yes she is and the reviews ARE real! My flooring installers referred me to Belinda, and after reading her reviews and speaking with her, I knew she was the right person for me. Here is my experience so far, and a few things that truly make her stand out: Upon acquiring my condo, Belinda did a thorough walk through and pointed out exactly what items needed to be addressed/fixed before I'd be able to rent it out. She has so many connections to all sorts of people and knows who to call to fix anything, at the best price available. I was starting to worry about finding renters... After 8 short days of listing my condo, Belinda found renters at a better price than I could have imagined! Look at her response to the most negative review on here. She is so graceful and responds with such aloha. Instead of being on the defensive, or trying to further offend the reviewer, she wishes them nothing but the best. To me, that really shows something special about her. In the rush of moving out of my unit (and trying to make a flight with two toddlers), I was unable to get my condo up to par for the renters that were moving in the very next day. No cleaning crew was available on such short notice. Belinda rolled up her sleeves and went to deep clean my unit for me! It's now been almost a year of Belinda managing my property and I am still impressed with and pleased to have her as my property manager.

Robin is quite knowledgeable about the Kaneohe/Kailua area as she has been living and working this…read morearea for many, many years! She was able to post and show our rental ADU in a timely manner and find us a very responsible and financially stable tenant with her background checks and experienced intuition. She also helped with our rental taxes (we didn't know we had to pay them) and made sure they would be paid on time directly from our rental income. She is flexible with contracts and timelines and knows many good vendors in the area. My husband and I will definitely utilize her services again should we need any property management or real estate services. She is an excellent communicator via email, text or phone and returns communications quickly. We recommend!

My name is Michelle Wood, I am a realtor at Gold coast real estate…read more I'm writing this five-star review for Robin because I am so very impressed with her. I brought my clients to one of her listings in Kaneohe, and I was so impressed with her professionalism, her knowledge, and her sparkling personality that I had to write this review for her. I believe she specializes in that area, and she certainlyIs a wealth of information. Thank you Robin!

I'm looking for a rental property and reached out on yelp. Sean responded and has been very…read morehelpful. He sends me possible rentals and if I have questions he responds quickly. Haven't found the right one yet but Sean assured me he will keep sending me possible rentals.

A respected real estate agent with a long tenure in Hawaii directed to me Sean Barnes when I was…read morelooking for a new property manager in Kaneohe. Sean is a licensed property manager, a trained carpenter, and a consummate property professional you can rely on and trust. This is what this real estate agent told me about Sean Barnes when I asked for her recommendation, and this is what I've directly experienced in having Sean manage my property over the last several years. To begin, Sean manages a finite number of properties so that he can devote his time and attention to them (this is in contrast to firms and managers on Oahu who hold vast portfolios and will often regard your property like a number, or a side-hustle or ancillary part of a larger business). Sean will care for your property like it's his own, that is to say, with diligence and attention to detail and, if it's a rental, like the personal investment it is to its owners. In this respect, Sean will ensure your property is maintained in top condition and only occupied by highly trusted tenants. On the business end, he seamlessly facilitates all the signing and transaction processes via an online portal that allows users full transparency and oversight. While the portal leaves no questions, Sean is a great communicator and will reach out to you as much or as little as you like about your property, and always as needed. Let me not gloss over Sean's carpentry background as this is a rare skillset among property managers that pays huge dividends in terms of upkeep and peace of mind. In the almost ten years I've had a footing in Hawaii I've only met two property managers who also have carpentry training, and Sean is one of them. When repairs pop up, as they always will inside rentals (which for the most part are not covered by HOAs), Sean is able to diagnose the problem on the spot and ninety-nine percent of the time will conduct the repair himself same-day without needing to enlist outside help. This aspect of Sean's personal management toolkit can not be underscored enough. And if the repairs are outside of Sean's scope, he coordinates the entirety of the job, from contacting the initial contractor to perform the work to supervising the work to ensuring the work is done correctly. From soup to nuts, Sean sets the standard. Being in the Navy and on the move for over ten years now, I need someone local in Hawaii whom I can trust. Bottom line: I never worry about my property because Sean Barnes is taking care of it. Erin K. McNamara Poha Kea Point, Kaneohe

I recently had the pleasure of working with Shari Hooks, and the level of service I received was…read moretruly outstanding. It was evident that Shari loves being a realtor and is a professional at it. She has been a realtor for 18 years and have a special place in her heart for military families. She is personable and is a great communicator. From our first conversation to posting closing, she was genuinely open to every discussion, following up on concerns, questions, and repairs, to achieve the best outcome moving this purchase transaction to escrow closing. AND, what makes this review so unusual is that Shari represented the Seller's agent! As the Buyer I felt comfortable in representing myself in the transaction. I couldn't be happier with the experience and highly recommend Shari Hooks to anyone buying or selling a home. As for me, the next time I'm looking for a realtor, Shari is on the top of my contact list.

Shari Hooks is a true Ambassador of ALOHA! I was an absolute perfect stranger reaching out from the…read moreMainland trying to find a helping hand and a kind heart. Shari Hooks answered my call. I think I tried 1,000 calls and Shari is the one who answered. Shari isn't just 1 in 1,000 kind of person. Shari is a 1 in a MILLION kind of human. Shari is unyielding in sharing her plethora of knowledge about anything and everything on or about Oahu. There should be a library with her name on it as the knowledge and wisdom Shari has so kindly & generously shared with me has been priceless! Life changing I would say. Shari offered her time, her incredible positive energy and her support to a perfect stranger like we were childhood friends. I truly have never experienced this level of kindness and generosity in my entire life. Shari Hooks is truly an Ambassador of ALOHA! MAHALO NUI LOA SHARI!

I have known Erin Cooper since about 2006. I have referred her to multiple family members. Erin…read morehas represented them as buyers and sellers. Every one of them have appreciated her professionalism and communication throughout the entire process. Kelvin

Very responsible and respectful, a pleasure working with a professional like her…read more 5 Star service..

This review is way overdue. We originally sought help from…read morea property management team towards the end of 2022 when we needed to find renters ASAP. Sean and his team were so efficient and thankfully they were able to help us find a renter. Anytime something comes up, the HI Roots Realty team is so quick to communicate with both the tenant and us. They are always on it right away!! Sean and his team are so knowledgeable and experienced, so we trust that they have our best interests in mind. We have had nothing but a great experience with them. Definitely would recommend them to anyone who is looking for a reliable, knowledgeable, and trustworthy property manager.

Okay whatever makes you sleep better at night.. lies and unethical and thank you for "allowing" us…read moreto break a lease as living in the house lead to MAJOR health issues with our minor son from living in that nasty house that was infested with mold, mildew & rodents!. And then retaliate charging for normal wear and tear of a house falling apart. We have pictures too. Shameful No damage was done on the property, as stated on the invoice this is normal wear and tear. Also this is a two unit property shared garage cans. With another tenant who also used the garbage cans, where we even helped our senior lower unit tenant dump her garbage the day we moved out, And when we moved in the cans were full and we had to request it to be removed. We have emails showing the cans were full and removed with rental company. Returning property as it was found, no damage done to the property. Normal wear and tear on the invoice and some are not even real. Duck tape so rodents don't go in the house.. wear and tear! And all health issues gone since moving out Security deposit can not be deducted for no damage and just wear and tear, as seen on invoice to the property. The towel bar was like 40 years old! Sean and Cathy can kick rocks with slippers on. Extremely unprofessional and unethical.

Cody from Kidani Realty LLC was fantastic in managing our kitchen and bathroom renovations. He…read morehired great contractors who did excellent work, all very promptly. The quality of the construction was top-notch, and we're really pleased with the results. Highly recommend them!

Worst property management, spends your money unnecessarily and your property will be a mess after…read morerenters move out.