Don't listen to that childish one star review by Mauricio. If you look at his reviews, he's…read morenotorious for leaving one star reviews when people don't bend over backward for him. Plus, his complaint about Kailua Cardiology not taking HMSA is bunk, as I have HMSA. He's about as petty as they come. That said, Dr. Markarian and her nurse, John, and the rest of the staff are hands down the best. Wouldn't trust my life with anyone else. Helpful, understanding, and best of all - you can reach them when you need them. That's important for me, in a day and age when we lack family doctors and sent to the urgent care or ER.

Dr Markarian and her wonderful staff take excellent care of me and my ohana …read more She is so compassionate and professional. Has so many years of experience in the field . Her office manager John and and the 2 ladies up front strive to treat everyone with aloha as soon as you walk in the door . There is no one around that has her level of expertise .

Maikaʻi Hearts is located at the end of the hallway on the seventh floor of Kuakini Medical Plaza…read more Parking is $3 with validation for the first three hours, which is practically a miracle by Honolulu parking standards. The office itself is clean, bright, comfortably air-conditioned, and refreshingly simple. The first time I visited, the waiting room was packed. There were barely any seats available, and appointments were running a little behind. Clearly, everyone in Honolulu had decided that particular day was the perfect time to check whether their cardiovascular system was still honoring the terms of its contract. While I was waiting, a gentleman came out and offered me something to drink. Coffee? Absolutely. Then he revealed it was decaf, which is technically coffee in the same way that sparkling water is technically excitement. I went with water. What I did not realize at the time was that he was apparently one of the owners. As I was leaving, he personally came over, apologized for the delay, and thanked me for being patient. I honestly had to check whether I was still in a doctor's office. Someone acknowledging a long wait without being chased down first? In this economy? Then there is Dr. Giselle Baquero, who was fantastic. She was friendly, funny, attentive, and genuinely interested in understanding my situation. She took the time to explain things clearly, made thoughtful recommendations, and arranged all the necessary follow-ups without making the appointment feel rushed or mechanical. I returned several more times for different tests and follow-up appointments, and every person I encountered was exceptionally kind and professional. The consistency was almost suspicious. Usually, every office has at least one employee who behaves as though your arrival has personally ruined their week. Not here. At one appointment, I complimented a staff member's eyeglass frames and asked where he bought them. He actually added the information to my notes so I would not forget. Not medical information. Eyeglass information. That is a level of customer service I was not emotionally prepared for. At this point, I am tempted to ask whether Maikaʻi Hearts can handle my dental cleanings, oil changes, and tax preparation too. Dr. Baquero and the entire team have been warm, professional, thorough, and consistently wonderful. Nothing but high praise for this office.

Cardiologist appointment in Honolulu, Hawaii…read more.. My mom told me that she had a doctor's appointment at Kuakini Medical Plaza. I asked her if she wanted me to go with her... Sure! LOCATION: Maika'i Hearts is at the end of the hallway on the 7th floor PARKING: $3 with validation for the first 3 hours ENVIRONMENT: clean, well-lit, air-conditioned, simple decor SERVICE: efficient and professional I have no complaints. Dr. Giselle Baquero entered the exam room about half an hour after the scheduled appointment time. Before that, mom checked in, got our parking ticket stamped, and was shown to the examination room. Her blood pressure and weight were measured and recorded. Her list of medications was verified. The doctor stood up during the appointment and typed notes on a portable computer. She listened to mom's heart and lungs, checked for leg and foot swelling, and made recommendations. Front desk staff scheduled two diagnostic tests and made mom's next appointment. We'll be back in six months! Note: face masks are still required in the building and office

I've seen Dr. Makarian since 2025 to do a stress test to check my heart condition. Very thorough in…read moreexplaining everything for me regarding my situation. Great staff. Mahalo

My wife and I have been patients of Dr. Markarian for much of the past decade…read more Dr. Markarian is a highly skilled Cardiologist who LISTENS to her patients and cares for their well-being. I recently was scheduled for back surgery; however, my "White Coat Syndrome" response as I was wheeled into the operating room caused my blood pressure to spike so high that the surgery could not be performed. I called Dr. Markarian's office and despite her busy schedule, I received an immediate appointment. The alternative medication se prescribed has quickly returned my blood pressure to normal levels. She will now work with me to develop a strategy to address the "White Coat Syndrome" problems that canceled my surgery. Dr. Markarian's staff (particularly her head nurse - John) are superb - communicative, caring, respectful, and highly skilled. My wife and I give Dr. Markarian and her clinic the highest marks. Bravo!

Dr. Wong is an excellent cardiac physician: knowledgeable, thorough, and compassionate! Highly…read morerecommend him!

Office staff in Kailua are clueless. I showed for my second appt with the provider today, but the…read moreoffice staff asked me why I was there. No notes in their files showed a reason for the appt. I cannot trust this office or this doctor.

I have been coming here for years. Friendly staff and great Doctor who explains everything in…read moredetail. If you are looking for an experienced cardiologist, I highly recommend him.

I have heart medicine that I must take daily. Doctor William Dang forgot to or just did not refill…read morethis medicine at my last appointment and when I went to refill the prescription I could not. I had to call him on a weekend to get it refilled as I need this medicine every day. He said he wasn't going to spend the time waiting on the phone with the pharmacy because it takes 20 minutes, and that I'll just have to miss 2 days of my medicine. This is completely unacceptable and when I called my pharmacy to follow up they said there was no wait time to speak to them if a physician calls. I will definitely be finding a new doctor who cares more about his patients.

Queens heart institute physicians office is in suite 601 whereas Queens Heart Institute is in suite…read more610. First visit with new cardiologist Dr Luke Lam. Check in was quick, parking was validated and I was taken back to a room for vital signs within 5 minutes.

The Queen's Medical Center is Honolulu's level 1 trauma care center and the largest hospital group…read morein the state so you would expect their Heart Physician Practice in the Queen's Physicians Office Building III to also be the largest cardiology practice. Besides inpatient services at POB III they also provide services at Queen's-West Oahu, their Healthcare Centers on the Neighbor Islands, and outpatient cardiology. They share a remodeled check in and waiting area with the Geriatric Practice. When you are called a nurse will greet you, go over your current medication list, weigh you, and take vitals. You will then be assigned a room, probably by an APRN who will gather or provide more specific information for your visit. The physicians here work closely with their own dedicated APRNs. There may also be someone undergoing clinical CVD training shadowing the physician. I am very comfortable with how they work together as a team. When you and your physician are done the APRN or RN will walk you to an area where you will make your next appointment and receive a summary of your visit. Someone will direct you to the exit area which is in a different area from the reception waiting area. This is an extremely busy practice and despite the apparent size they have to cram in their staff wherever there is space. I've found the physicians and APRNs are always patient and engaged, and helpful in clearly explaining options and procedures. Count me satisfied and happy.

When we came in, there was only one person on staff. Everyone including the doctor was out to…read morelunch. We waited for about fifteen minutes until we were finally checked in. From there, paper work was filled out, blood pressure taken and insurance cards copied. The staff came back but the doctor was still out. It took another twenty five minutes to get the EKG machine working and done. We then waited another forty five minutes for the doctor to come in. During this time, we were never checked up on. Nothing was communicated as to what is going on or how much longer it would be. I'm not too sure if this is an everyday practice or if this is the way it just because it is just so busy. I am hoping it is the latter of the two. I am shocked because I come from a medical background. This office has no structure or organizational protocol to which the staff operates.

This place is rubbish. You are not allowed to eat before your appt. They take you in an hour late…read more After 45 min session was told to stick around for an hour and a half. Front desk girls are eating food . Laughing and talking to some guy who went to go get them their lunch. Wth. What about your patients. No class, people are waiting and hungry. And these people have no care about others. Appt was at 9:30am still here at 1:14 pm and counting.

Dr. Terakubo is an esteemed cardiologist and I give him the utmost respect. However, he talks over…read moreme, cuts me off, and has a very arrogant attitude. I'm not allowed to see a different cardiologist so I guess you're stuck with me, Dr T., but I wish you could be a bit less condescending and try to hide the contempt in your face when you see me. With all due respect....

******* RUDEST Dr. I'VE EVER COME ACROSS. Took my son to him as a referral....grew up with a…read moreCARDIOTHORACIC SURGEON FATHER (heart and lungs....beyond this guys training!!!!!) And while asking him questions as a Mom he literally degraded me and said "How do YOU know this" so I told him and after that the EGO OF HIM kicked in and he ignored my questions treated me ....a millionaire BTY as a piece of crap....GOD COMPLEX....DO NOT WASTE YOUR TIME. ********

Every procedure/test done here is done prior to seeing the dr and all tests/procedures are done in…read morethe office (echocardiogram/vascular screen/EKG). The dr is visited after all these appts where he goes over your test results. If you have any questions or concern, he acknowledges the issue. Dr Shen is knowlegable with what he does and displays a good sense of humor! We had no issues with the staff.

Takes the time to fully interact with you. Explains and encourages.Asks detailed questions about…read moreyour current health beyond cardiology. Courteous and friendly service. Clean reception area. Easy parking.

12-23-2025 Today I had the pleasure of an office visit with Kylie Tanaka, PA and Mely her Med…read moreassistant. This is the first time I could not get an appointment with my regular doctor. Since it was a pre-op clearance, Mely performed an EKG with a portable device she could wheel into the examination room. Next Kylie, PA actually looked into my ears, mouth and felt my stomach which my doctor has never done. She went over my blood pressure, temperature and EKG readings and told me which meds to stop taking one week prior. She sent me down to the lab for blood and urine tests after. I was happy and impressed that both ladies were both kind, thorough and very pretty plus easy to talk to. I was told if I don't get a call, that's good news and I'm cleared for surgery.

This was my first visit to Straub Urgent Care, Kapolei. I am so happy I chose this site. I waited…read moreabout 1 hour to be seen, among a packed room waiting for urgent care. Receptionists were patient and explained all the paperwork needed. I was screened by Mille, who was very professional and friendly. She asked about my symptoms and explained the test she would perform. I returned 40 min later as instructed for the test results. Dr. Gomez then spoke to me about my test results and my choices for medication or wait to see if I get better with the over the counter medications I was already taking. She was very kind, professional, and ensured my lungs were clear of congestion. She spoke in detail about my tests and ensured I didn't have any questions. she wrote a note for me to give to my employer as I would be out sick for 5 days. I appreciate her thinking about that as I may have forgotten to ask as I had a terrible headache. thank you to Dr Gomez, the nurse Dawn, and Mille for my care today what a wonderful team. also the waiting room was large enough so people were not in close proximity to each other. there were masks available and plenty of kleenex and hand sanitizer.