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Hawaiian Air Cargo

3.0 (2 reviews)
Open • 5:00 am - 11:00 pm

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3 years ago

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5 years ago

Awesome customer service called for assistance at 530 am spoke w Crystal, she was so helpful helped me w all my questions. Made my day

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Delta Air Lines

Delta Air Lines

2.1
(514 reviews)

We've always loved flying with Delta, but this experience really reminded us why they're our go to…read moreairline. A few days ago, after everyone had already boarded the plane, we were asked to deboard due to some confusion surrounding a pilot delay. Unfortunately, it would've put us over an hour behind and risked us missing our connecting flight. Stressful to say the least. Thankfully, one of the Delta attendants immediately jumped into action. I wish I had caught her name because she was incredible. She was already helping rearrange flights for passengers and within just a few minutes of speaking with her, she managed to get us on a direct flight to our destination instead! Not only did it save our trip, but it actually gave us extra time to relax and enjoy breakfast at the Delta lounge. A perfect example of the "burnt toast theory", sometimes an inconvenience ends up working out even better in the end. Amazing customer service and such a kind, efficient employee. Thank you, Delta!

How can you not like Delta? With over a 100 years of flying, Delta has come a long way and leaving…read morethe other airlines behind. First class to delta comfort is the way to travel. Still have monitors so you're not wasting your cell phone battery or downloading movies before you fly like some other airlines. Booking is easy and they always have an upgrade option at lower prices (if you time it right). Great customer service and flights always land on time and even earlier. If there's a Delta flight to your destination, BOOK IT!! AA or United is on my do not fly list as Delta leads in the best airline.....but who is number one? Stand-by for more reviews.

Southwest Airlines

Southwest Airlines

2.8
(253 reviews)

As a long time SWA customer, I feel compelled to weigh in on the recent changes and how the…read moreexperience of flying SWA has evolved. Even with the seat assignments, charging for the 2nd bag and having to check in for boarding groups can seem more cumbersome and inefficient; the one thing that STILL stands out to me is the Gold Standard of customer service that has NOT changed! From curb check-in, Ticket counter and Gate agents, everyone still greets me with a smile, and goes above and beyond to help with any questions or concerns. I especially would like to point out a recent experience I had at the Seattle Ticket Counter with agent: Vise - She was so gracious, and worked to reroute us even though our booked flights were over 10 hours away still, and put us in seats together through both legs of our trip and got us home a half day earlier than planned. This has helped me realize that great customer service still exists and that is why I still Fly SWA! :)

** Southwest is now counting neck-pillows, tiny cross bodypurses on self, etc as a Carry on item…read more If you cannot put it in your purse or carry on suitcase then you have you pay $35 to check it on and $45 for second check on and I believe it's $150 for the 3rd if you have additional. Tip* if you have a Free drink ticket with your boarding pass you may have to inform the crew before you sit down. When I tried on my departing flight to use it the flight attendant wouldn't take it ("drinks are free") and I was too tired to discuss over other passengers next to me. The returning flight I informed the crew and I had no issues.

American Airlines

American Airlines

1.6
(266 reviews)

Contact +1 (877) 456_2077 (U.S.), as American Airlines does operate its main customer service…read more(toll-free) phone number, to connect with a live representative for immediate assistance with bookings, flight changes, cancellations, baggage support, refunds, and other travel-related inquiries, available 24/7. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

"American Airlines" does operate its official primary "customer service" (toll-free) number, 1…read more(877) 456-2077 or +1 (877) 456-2077, to connect with a live representative for assistance with reservations, flight changes, cancellations, baggage concerns. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

United Airlines

United Airlines

1.7
(297 reviews)

Come fly the janky skies. Deltas planes are newer but the…read moreseats thinner. Budget Airlines are newer but the crowd. Here at united you get the Comfort that only a well worn in plane can give you, like an old pair of jeans. The staff is generally nicer but these planes are 4/5 times flying beaters. Going to Newark for work good chance it's a nice plane. Going to Hawaii for your honeymoon. Probably a junker.

Scheduled to fly from SeaTac to LAX and connect into Las Vegas. United messaged us that our flight…read morewas delayed on the way to the airport (very little notice) stuck at airport for several extra hours and toured through Denver instead of LAX. Missed our prepaid shuttle with no reimbursement, missed scheduled concert (prepaid and no refund). United gave a $100 travel credit which doesn't make a dent in our financial losses. On the return trip once again the flight was delayed by several hours causing us to not be able to make the connecting flight. Called United and was told they could give a food voucher!!! I explained I did not want a voucher I needed a change of my connecting flight as the delay on the first flight would cause us to miss our connection and again not be able to use prepaid shuttle. We did joy touch down at SeaTAc until after 1am and no one provided any assistances or compensation for he the second inconvenience on a short three day trip. Once at SeaTac could not locate a bag. Turns out the bag was there hours before us an unattended. This was by far the worst travel experience we have ever had and United chose to do nothing. Frankly, they should have comped the entire trip it provided free round trip tickets for our next flight. Though, I am certain we will NEVER fly United again.

Frontier Airlines

Frontier Airlines

1.3
(272 reviews)

This is a low-coster. It is disingenuous to expect full-price service…read more Your gates WILL be in the farthest corners of the airport. You will be pestered with emails suggesting to pay for this and that in advance to make your trip more pleasant or predictable. You MAY be asked to prove that your hand luggage fits in their size bins (there were two next to my gate with stern warnings, so you can try in advance). You CAN pay through the app in the airport if you need to convert your personal item into a carry-on but that will eat some of the savings. The seats do not tilt; because of that the seating area is actually wider and pant size 42 man comfortably fits with no intrusion to the neighboring space. IMHO 44 should fit too. Your flight crew WILL be nice and bottomless tea or coffee will be 4 bucks. The lavatory is, probably, not cleaned between the flights. I was first and the seat was already "sprinkled" and one of two rolls of toilet paper was already down to the bare core. Short delays are very common with Frontier (at least on LAX-SEA they are) but usually they recover most of it through the flight. My flight left 20 minutes late but arrived on-time. If you fly with just the "personal item" AKA small backpack 18x14x8", accept the toilet situation (I am not saying that they never clean, only that on my flight it was not - for sure), and OK with the need to walk / take a free shuttle from the gate to the airplane, you will save 35%. If you have carry on, you will save ~15%, and if you are flexible with your travel dates, you will fly half-price comparing to the major airlines. The caveat is the usual - no changes and no upgrades of anything.

I flew from LAs Vegas to Seattle today on flight number 2407. The flight attendants were, by far,…read morethe most unprofessional, unhelpful, and rude attendants I have ever encountered. There was a woman and a man who were in the back of the plane where the restrooms are. Before the flight even took off, the woman said to her male coworker that "the higher ups" don't like her and that's why she's in the back. They then continued talking extremely loudly to the extent that I and several people seated near me thought the conversation was coming out of the overhead speakers. Their conversations consisted of a kind of flirty exchange where the woman was sharing her entire dating life, stories about being drunk and even saying that she has 6 months clean. They continued talking extremely loudly despite multiple passengers looking back and questioning how they could be so unaware. The plane was extremely quiet as many people were returning from Las Vegas so extremely tired and trying to nap. After about 45 minutes, I went to the bathroom near them and politely asked if they realized that the whole back half of the plane e could hear their entire conversation. The response was that this is how they keep themselves awake on the job and began laughing and exchanging undermining and outwardly rude glances. I went back to my seat and about 10 minutes later, a man who was two rows from the back of the plane stood up and asked something similar to the following...would you guys mind keeping it down? We have spent the entire time on this flight listening to your discussions about inappropriate subjects and we would appreciate it if you would remain professional and spare us the details of your personal lives. They laughed and did not respond at which point t he said, "no wonder the higher up's don't like you." They continued to converse loudly and snicker about the passengers requests. At one point a different flight attendant approached them and we thought she would be asking them to quiet down but within moments she was laughing and clearly not informing them that they were out of line. At this time, I was filming and attempting to Document the situation. The woman then approached my seat and demanded that I stop recording. She had a red card and said if I did not stop recording she would hand the red card and I would be met by the police upon landing. When I tried to explain the situation, she said that she was unaware of that and when I asked for a supervisor, she stated the there was no supervisor on board and reminded me that it is against privacy rules to Record anyone without their permission. Overall, this was the worst flight I have ever experienced. The lack of professionalism and common courtesy was astounding. I will never fly with Frontier again.

Air France

Air France

1.5
(11 reviews)

Call 1(855)(803)(3037) OR 1~855~803~3037 to immediate access with…read more Air France main customer service center. This 24/7 toll-free 'phone' line provides real-time guidance for new reservations, ticket changes, rebooking, cancelations, and general passenger inquiries, helping you manage your trip with ease. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this Southwest Airlines experience fell short of expectations. I paid an extra for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, , lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking Southwest Airlines for a similar trip in the Future.

This was supposed to be a business seat. I suppose it was 10 years ago. This plane was beat up,…read moreragged and dirty. It seems AF puts its worn out planes on less popular routes. AF used to be a quality airline but it is obvious it has gone down hill. I won't fly with them again. The condition of the plan matches that of SEATAC airport. They both need a lot of work. SEATAC is dirty and dingy and outdated. Avoid it if you can. It is a depressing place to fly from The people working on the plane were really nice. It is a shame they have to work in such dismal planes. They should think about going on strike. I'm sure someone in France can tell them about it.

Spirit Airlines

Spirit Airlines

1.3
(360 reviews)

I mean, at this point what can I really say about Spirit that we all don't already know?…read more I still say in certain situations; they can be a decent fit. Take our recent quick 2-day trip from LAS to SEA. Roundtrip tickets were barely over $100 per person round trip. Holy crap! Say what you want, but that is a real good price! Bag fees are tricky for me. If I have a short trip I don't need to pack a lot. No matter what you do, you do get a free personal item. That is really calling it too tight for comfort, IMO. So, for this last trip I did an upgrade on their website for $35 per way, per person ($140.00 total). My extra $140 got us assigned seating to sit next to my partner for both flights near the front of the plane for both legs. It also got both of us a free carry-on item each, both ways in addition to our personal item. More than enough for a 2-day trip! Considering the fact that, if you checked in a bag at the airport day of, it could cost you $65 per bag, per leg that feels like a great deal! I mean, even with the extra money my total ticket price is still under $200 each round trip. I can totally live with that! As for the flights themselves, it is still Spirit so keep your expectations reasonable (read:low). Both flights were delayed, but nothing too bad. Usual mix of some very nice employees and some mildly passive ones as well. Nothing too bad. Honestly, I can bitch all I want, but I know for the right price and a short enough trip I will use them again. 3 stars.

ZERO stars. Spirit is unreal. First time flying with Spirit Airlines. Customer service at the check…read morein counter is not the greatest. You will pay an arm and a leg for baggage. Please update your baggage policy on the website, that would be courteous especially for active duty personnel. You get two free baggage but at the counter you are told to verify your ID at the time of purchasing. The big guy with blond hair and young lady with curly dark hair were very unhelpful at check in.3/7/24 flying out of SEATAC this morning. The airplane lacks cleanliness too. Read the reviews and book with other another airline.

Turkish Airlines

Turkish Airlines

2.3
(13 reviews)

Turkish Airlines is a newer airline flying into Seattle as they only started nonstop flights to…read moreIstanbul in 2022. The airline is known for offering flights to the most destinations around the world. I flew on Turkish a few years ago from Seattle to Thessaloniki via Istanbul during spring break. For the most part, it was a good experience. The pluses are mostly with the in-flight experience. They use Dreamliner planes and serve tasty meals on all flights, including my short haul flights to and from Greece. The IFE system has extensive entertainment and they give all passengers an amenity bag on long haul flights. Lastly, the baggage allowance is generous as you can check in 2 bags. I do also want to bring up some items to consider booking on Turkish. My flight to Istanbul was nearly a hour late, but I still made my connection. Try not to book flights with short layovers. Also some of the connections have long layovers to destinations in the Middle East and Central Asia with flights arriving at odd hours. You may want to consider doing a stopover in Istanbul instead, which Turkish has a good program for. Lastly, gate security in Istanbul is extensive. So expect a thorough check of your carryon items before your flight. Overall, I enjoyed flying on Turkish. It is a well run airline with good fares to Europe and a great in-flight experience. However, you should consider travel time, especially layovers and the amount of backtracking needed to get to your destination when deciding whether to book.

We flew Turkish Airlines from Madrid to Seattle in 2025, via Istanbul, and we had a great…read moreexperience. Our layover was long enough to be able to get to our next gate, and yet short enough to feel like we weren't wasting time. The flight was frankly luxurious compared to other long international flights. We flew to South America yearly for a while, and the economy experience on Turkish Airlines was like the Business Class experience on the unnamed airline to Montevideo. There were always two options for the meals. My wife was able to get gluten-free meals. The help staff was extremely friendly and helpful. It may well have been the best long flight experience in my life.

Hawaiian Air Cargo - shipping_centers - Updated June 2026

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