Mike came out yesterday afternoon to help me with my cell phone. I couldn't be happier with the results.And my cat jasper really likes him too And for an animal lover like me, that means a lot. I'm going to need to replace my computer soon. And Mike will be my consult for sure. read more

Mike migrated two PCs for us, in our home, one of which was Windows 7 to Windows 11. I wasn't shy about my total skepticism of his process, and Mike was reassuring within reason. He did both machines in less than a day and the transfer of programs was altogether seamless. I still am amazed at how smoothly it all went, and how my entire system copied over to the new machine with all the same context menus, file paths, and personal configurations like customized toolbars and procedures. This would have taken an eternity to do all from scratch by myself. The old components included a hard drive that failed, and Mike was able to recover and transfer the data to a new modern SSD. During another visit, Mike set up a new wireless mesh network for not just our house but our whole property. It was a massive improvement in network performance. We can even connect from our boat! Again, Mike saved us a ton of time and a lot of headaches. He did the setup and tweaking in one hour. He does not dally or pad his visits, and makes himself available for questions and followup, without ever acting impatient or put upon. His scheduler Bev is also very easy to reach and even returns calls and email messages after hours. I could have wound up with any computer tech but was completely lucky to get Mike Cole on the first try. I highly recommend Cole Computer Services and wouldn't think of hiring another company. (Mike, you are not allowed to move away!) read more

Super great people to work with, got right out and fixed my computer issues for a fair price.

Mike is amazing with what he does. Computers are everything to a small business and he is so adaptive to the crazy programs we run. We would not be open without his help and understanding. I have worked with Mike for 15 years and each year brings new and confusing issues that Mike solves and makes things turn out for the best read more

We have used Cole Computer Services once for our home computers and once for our church computer. At home we had two older laptops that he cleaned up and got them both running better. Our church had a desktop that still had Windows 7 and I had not been able to get it upgraded. After trying several different ways, I called Mike and he came and did the job for us. It now is running great with Windows 10. I appreciate Mike's attitude and smile. He shows up on time and gets the job done. If we have any computer needs, I will always call CCS. read more

Mike and Bev at Cole Computer Services has got to be the best in home Computer Services I've ever had... I'm 100 % Disabled Vet and my mobility is somewhat difficult and Mike was here same day and fixed my problems... Very professional and the cost was reasonable... I highly recommend their services... 5 stars for a fact... Thanks Mike and Bev Larry residents of Orting Wa read more

FANTASTIC EXPERIENCE... You know the rule, you must be skeptical of reviews in general, but you have to be especially wary when ALL the reviews are 5-stars. I read the reviews and called with hope that Cole Computer Services lived up to their reviews. They did and were so much better than I expected they'd be. I called CCS from Colorado to help my noncomputer-savvy Washington friend get his laptop fixed. (He had what I would call fake ranswomware on his laptop.) I called to verify they served my friend's county, or get them to recommend someone if they didn't. Bev said they didn't, then asked me to describe the problem. I did so and she proceded to tell me how to fix the problem. Bev even had her husband Mike contact my friend while he was driving to his next repair appointment. To shorten this already too long review, with Bev and Mike's help my friend got his laptop working again! I can't say enough about the amazingly good customer service CCS provided. This was such an incredibly positive experience for my friend and me. In the end they charged my friend nothing. On their behalf my buddy and I are gladly going to pay it forward the next chance we get. Thank you Cole Computer Services! read more

I've never had any work done by this outfit, nor purchased anything from them. So why (you ask) would I give them a review, and a 5-star one at that? I called today, spoke with Bev, told her about the noises coming out of my 13-year-old Dell 1320c printer. Started as an imitation of a pile-driver, went to an impression of a Tommy-gun. Bev told me she'd be more than willing to take my money to inspect it, but she gave me her instant-advice -- if it's more than 4 or 5 years old, I'd be throwing my money away -- REPLACE IT! I asked if she had any experience with, or knowledge about, the Epson EcoTank ET-2720, which seemed to me to be a good choice. She said that she and her husband had heard only good things, and were themselves buying one of the Epson ET-series printers. How many businesses will give you good advice to save your money on a lost cause, in the process turning down money, and then give you free advice about another company's products? If there was a 6-star rating, I'd give it. read more

Best experience ever!!! I needed an original Windows Vista computer repaired for my 88 year old mother and I was not wanting to update her to windows 10 as she struggles enough with her old Vista. Mike was the ONLY one/ company willing to even look at it, let alone fix it!!! He picked the computer up from my work and, when done, returned it to my home with a very quick turn around. Great people, great price, great experience!!! I will definitely be calling again with Amy and all future computer issues!! read more

The people behind Cole Computer Services are smart, kind, and honest. I will always take my computer problems to Cole Computer Services because I trust them and know they will always get the job done! read more

While I consider myself to be "computer savvy" and well versed in the language, there are problems that arise when I am totally out of my league. Enter Cole Computer Services. I usually don't allow people I don't know to snoop around my business systems, but let me tell you - this guy is good. He is personable, funny, and speaks in terms that the layperson can understand. The company offers a wide range of services and they fix issues quickly and efficiently. I highly recommend this company - worth every penny. read more

Cole Computer Services came to my home to help me with a small but vexing problem I was having with my Apple Laptop mouse, and he had it working quickly again. Mr Cole was very personable and easy to talk with, as well as very capable of assessing the problem's source and restoring full use of my laptop to me in no time. I will DEFINITELY recommend this computer service company, and they will be my "go-to" for computer help in the future! read more

I cannot say enough positive things about Cole Computer Services! This is a family owned company. Mike Cole is the lead technician. His wife Bev handles the administrative side of the business. Mike came to my house. I presented him with a pretty long list of problems I was having with my Mac and network. He looked at my list and took care of all of my concerns. Aside from impressively fixing all of my tech problems, Mike is just a really nice person. His wife Bev was also very helpful and made scheduling my appointment easy. I am so pleased to have found this company. I will no longer have to live with computer problems I have no way to fix without professional help. I am so glad that I paid attention to all of the other positive remarks I saw about Cole Computer Services on- line. I would recommend this company to anyone who needs help with their computer or network. You will have a positive experience working with Bev and Mike. read more

Mike has been awesome to work with. Got him to do an iMac hard drive upgrade. Was completely fair on his price and was meticulous with his work. Removing iMac screens isn't easy to do it well and right. Great job Mike. Pleasure working with you! read more

I was having trouble with a slow computer. Mike came referred by a friend to get me back up to speed. He cleaned out the bugs and transferred some info from my old laptop. Prompt, courteous and very fairly priced!! Thanks Mike! read more

Mike to the rescue! He arrived on time and got the job done in about an hour. Thanks!

Cole Computer services is fantastic! I was having an issue with my Mac and instead of me having to bring in my monster computer they came to me very quickly and not only solved my issue but also helped me to get everything organized so my computer automatically backs up everything and I never have to worry about losing my photography work! They were super professional, friendly, and got my computer up and running quickly so I was able to get back to work right away! Thank you! read more

Best service ever! Mike and Bev are both wonderful to work with. I was in a bit of an urgent situation since I work from home and they went above and beyond to accommodate my time needs. Very efficient and knowledgable. Repaired one computer and then got me up and running with all my data transferred to a new computer. Mike was always on time. I highly recommend Cole Computer Services. read more

After spilling a beverage all over my laptop keyboard, I needed someone to open it, clean the gunk, and make sure everything was okay. Mike took great care of my computer and was very friendly and communicative. Reasonably priced as well! I highly recommend Cole Computer Services if you need some help with your computer :) read more

Lifesaver...Mike provides excellent knowledge and service. Was on time and wearing a badge with his picture should you be hesitant about strangers at your home. We have all been there with a computer issue at the worst possible time..no time to take and drop off for a look see in a day or two that will cost $100 to tell whats wrong before they fix it...Had a big meeting out of town ...called Mike ..was at my house that evening and fixed my issue in an hour for a very resonable cost...especially given he came to my house. He also made two suggestions regarding my security that saved me over $100...awesome service. Would recommend him to the pope! read more

Finally an honest, efficient computer service that really delivers! I had a computer that died and would not respond to attempts to recover the operating system. Rather than go to a big retailer, I checked YELP and found Mike. He arrived at 7 AM as promised! Within an hour determined that my motherboard was dead or well on the way to dieing. Mike recommended that it would be more cost effective to replace the computer than to repair it. A few days later he emailed some suggested computers, new and remanufactured. After obtaining a new computer, I had Mike come over and retrieve all the data from the old hard drive. He did it and also cleaned the old drive. I found the cost of Mike's services to be very reasonable and efficient. He did not attempt to up-sell me as I have experienced at several retailers. I would not hesitate to use his services again. read more

When I called Bev was so pleasant. She scheduled us for the same day. Mike arrived on time and spent 2 hours helping us. He was great and helped us with computer, printer and phone issues. Highly recommend them. read more