I've been going to Dell for years--since I was 12 years old. Unfortunately, after my recent…read moreexperience, I won't be returning. About a month ago I got a dermal piercing. This past Tuesday, the top fell off while I was cleaning it with a Q-tip. I called immediately, and the receptionist told me she would message me if an opening became available. I never heard back. I went to another piercer in Montpelier to see if they could help, but they couldn't. After waiting three days with no response from Angelina's Rose, I called again and explained that another piercer had told me it would likely be too late to save the piercing if it healed over. Instead of being seen promptly, I was offered an appointment a week later--even though by then the piercing would likely have closed, leaving surgical removal as my only option. I explained that if there were no appointments available, I was willing to come in and wait for an opening. I was finally told there was time to come in today at 10:00 a.m. When I arrived, the first thing Dell said was that I must have been touching the piercing because he "screws them on really tight." I tried to explain that it happened while I was cleaning it, but he interrupted me and said he already knew what I was going to say and that I must have been playing with it because "there's no other way" and that this had never happened to anyone else. The conversation quickly became unprofessional. He called me entitled because of the way I spoke to the receptionist. While I admit I was frustrated, I was not yelling, swearing, or being disrespectful--I was simply trying to get help before my piercing closed. I then asked why I had been told to come in at 10:00 a.m. if he had already decided he wasn't going to help me. He could have told me that over the phone and saved me the trip. His response was that when he has "shit to talk about someone," he says it to their face. I found that response incredibly unprofessional. He then told me I was no longer welcome at the shop, called me disrespectful, and refused to help me. As a result, my dermal will now likely need to be surgically removed. I also brought up that I didn't feel the receptionist had treated me kindly. Dell told me they had cameras and had reviewed the conversation, insisting she had done nothing wrong. I got the impression they were backing each other up rather than listening to my concerns, so I didn't feel like I was being heard. I told him I was glad there were cameras because I know I remained calm and never yelled or acted aggressively. To make matters worse, this isn't the first issue I've had. He pierced my second nostril crooked the first time, and I had to pay to have it repierced, even though the mistake wasn't mine. I'm incredibly disappointed with how I was treated. I've been a loyal customer for years, and I expected much better communication, professionalism, and customer service. Based on my experience, I can't recommend this shop.

I DO NOT recommend Angelina Rose. My daughter tested positive for the flu and I msgd them as soon…read moreas the test was in, they kept the deposit as my daughter was home in bed. clearly they would prefer to have sick clients in the parlor, so make sure to wear your mask or book somewhere else. highly disappointed as I work in customer service in healthcare.

I'm a senior adult female. I've had three cartilage piercings done here by the owner (not all at…read moreonce!). He was professional, did a quick, excellent job, gave thorough instructions about post-piercing care which I followed, and I healed well each time. The $40.00 fee, which included the earring, seemed totally reasonable for the skill sets required to do a safe and attractive job. I'm very happy with their service and will be going back.

I am not one to bash local businesses whatsoever, but I was completely blown away by the terrible…read morecustomer service in this place. And I was there less than 5 minutes. I was here first in March of 2015 with a family member who had a piercing done. The experience was fine. Not great but not bad. The piercing turned out as it should have. No real complaints there. Flash forward to today when my nose ring fell out at work. I went to Body Language hoping to pick up a new one and be on my way. The man who helped me (and was also the same piercer I encountered last year) took me to find a new nose stud. I told him I had a very small gauge hoop before. We pick one out and without warning me beforehand just starts to shove it into my nose. Seeing as this stud was a larger gauge than I was used to, it was very painful when he tried to insert it. (By the way I didn't even want any help putting it in, I just wanted a damn nose ring.) I kindly let him know "it doesn't usually hurt like this, it goes in pretty easily". He tells me that that's the smallest gauge they have. So I say thank you for your time and help, I'll just have to look somewhere else. No biggie. Was expecting him to say "okay sorry we couldn't be of more help" or "we can order a better size for you". Nope...He then proceeded to throw the nose ring behind him like a child and shoo me out. It was completely uncalled for. I sincerely hope that his people skills improve. If he treats customers like that I have no idea how this place is still open. For the record, I've only had an encounter with this one man. The other employees could be great. But this experience was so off putting I would never come back.

Julie is amazing and so passionate and patient. She listens to you and gets you to your goal and…read morewalks you through everything. And it is such a cozy place makes you calm. I got many pricing done with her and love them all.

First time being pierced here (but I've gotten tattooed twice by Charon before). Julie is one of…read morethe kindest piercers you can find! I've had some upsetting experiences at other piercers, and I knew from my previous tattoo experiences here that it would be the perfect place to get a piercing. It's super calm and welcoming inside, and you can ask as many questions as you would like. Julie has been piercing for 20+ years and clearly knows what she is doing! My friends have also gone here before and all of our tattoos and piercings have healed amazingly. Pricing is available on the website is very reasonable, and included the price of the starter jewelry pictured here (each lobe is $20, daith is $40).

If your looking for a professional and clean tattoo parlor this is your place. I would recommend…read moreasking for Tim, but I am sure the other artists are good as well. I got my first tattoo here in September 2009 and many people I know have gotten tattoos here. The color is good and the art is phenomenal. I told Tim what I wanted and the first design was not what I had envisioned. He was easy going and came up with another design that was exactly what I wanted. I appreciate that he took the time to come up with something that I truly wanted. I was very pleased with the work and still am.

I've had 3 tattoos done here over the last 8 years, and I highly recommend this parlor; in fact, I…read morerefuse to get tats done anywhere else. Both Kyle and Tim have given me beautiful tattoos that were done exactly to my specifications, and at a cost that didn't break the bank. Appointments are recommended, but they will take walk-ins as well, if you catch them on a day when they aren't busy.

They are permanently closed. Ended up finding another shop. We had tattoos done there several times.read more

Super super friendly guy. My boyfriend and I walked in and said we were on vacation and wanted a…read moretattoo he got a cartoon turtle and I got an arrow, very clean and laid back very professional. My tattoo (small) was $40 and my boyfriends (medium) was $100. Very well priced and they both came out awesome!!!! Very pleased!!!

They scheduled me for the same day.... I love my tattoo. Great experience. Gavin (I think his name…read morewas) listened to me and designed the tattoo I wanted. A letter with a heart around it. I'm very happy with it.

This tattoo place is professional, clean, respectful, and incredibly talented. Highly recommend.read more

I got my LETTHEM tattoo from these guys and the detail is the very best iv seen,and thanks u…read moreguys!!!!

Amazing artists and super friendly! I 10/10 recommend Ren or Colby, they are amazing, patient and…read moreperfectionists when it comes to finishing touches. There isn't a place I would rather go!

Nads the tattoo artist was an amazing person, skilled artist and great person! Highly recommend…read more10/10 great artist for planning ahead and also walk ins!

Our 16 year old got her nose pierced for her birthday. Everyone was friendly and she had a great…read moreexperience.