I have been a resident for over a year now. I would not recommended this place given how Greystar…read moremanagement staff are managing the property. They enforce so called rules without any consideration to residents convenience or reasons. I have lived in different states/ communities and have never experienced so unwelcoming front office staff (leasing office). Not sure if this experience is the same across all the residents or if they differ by nationalities.

nice staff, they welcomed me very warmly, helped me navigate the application process as it was my…read morefirst time doing so. then helped during my application as the paperwork required was also new to me. in the end everything sorted out fine and they later explained the contract very well and my main responsibilities. On the application and the help of a first time mover, contract and so on I think they are a 5 star place. Living here has been great so far, although I have little time I moved it seems it will continue being great.

"The Height of Urban Luxury" ???…read more Southpoint Village can only be referred to as a "luxury" apartment complex in the same sense that jumping out of a 10th floor window can be called a way to exit a building. As of this writing, it is Memorial Day Weekend and the pool, which is supposed to be open year-round, is empty and nowhere near ready for use. The only community grills are locked inside the fence alongside sun-bleached, grimy furniture that evokes a long-forgotten roadside motel. In keeping with that aesthetic, at least half a dozen abandoned cars are scattered throughout the parking lot. It is inconceivable that management hasn't noticed these cars. As my photos show, some lack license plates and have flat tires. While the units are spacious in terms of total square feet, the layouts are poorly designed. Massive dining areas cut heavily into the living rooms, and in most layouts, the kitchens are cramped. The fake wood floors are impossible to get clean, and the hot water tanks are too small if you happen to have long hair or simply enjoy a good shower. As for the appliances, they are beyond terrible--it's as if someone traveled back in time and raided a warehouse in the Soviet Union. The staff are personally very nice, but it does not substitute for their incompetence. Aside from failing to prepare the pool for summer or address the abandoned vehicles, their communication is abysmal. To announce a mandatory maintenance entry, management bypassed email and the community app entirely. Instead, they opted to post a single paper printout at one specific office entrance. Because of this, I was getting out of the shower when maintenance knocked a few times and immediately began unlocking my front door. In any other complex this wouldn't be an issue, but these doors cannot be deadbolted from the inside to prevent staff entry. There are a lot of apartments within a few miles of here. If you want luxury, or the guarantee of privacy, I suggest you look elsewhere.

We had scheduled a tour of this complex when we were in town looking to relocate to the Chapel…read moreHill/Durham area. When we arrived, there was nobody in the office, in the middle of the afternoon on a Friday. We finally met up with the leasing agent, who informed us there were no elevators on the property. My husband, who is a wheelchair user, was unable to even see the unit she had available and she then went on to tell us that some of the amenities were down a flight of stairs. Considering this property was built in 2006, this is literally illegal. It is fine to have some units only accessible by stairs, but the common areas MUST be accessible per the ADA. This was a very short tour and I will probably be reaching out to the management company as well. This is absolutely unacceptable in 2023. Besides that, there was nothing special about the community, and we were not even shown the pool area, or other amenities. It was all under renovation so hard to tell what was construction and what was just the state of the community. Fine if you want the bare minimum with a mall in your backyard, but if you want anything above that, look elsewhere. I cannot support a company that doesn't abide by the laws for equal access.

I lived at the Ashborough for 4 years (2016-2020), and I would highly recommend it. The apartments…read moreare updated, spacious, and clean, and the staff are incredibly friendly and willing to help out. Milton and Veronica are extremely personable and willing to listen to any issues you run into, and if they can't help personally, they always know exactly where to direct you. During my time, I always received timely responses to any maintenance issues (I rarely had any - a fridge broke once, garbage disposal clogged, etc). The gym is a great bonus - it could use a bit of an update, but its nearly a fully-stocked exercise room (all it needs are some barbells and it'd be a full work-out space). I lived close to the pool which was an added bonus, as there is a real sense of community when the weather gets warm. This place was a perfect location for my commute. For two years I worked in Cary, 1 year I worked in Durham, and 1 in Raleigh. My commute was never longer than 30 minutes, and for Downtown Raleigh in particular, it only took me 10 minutes. I've seen some posts about cockroaches being an issue, but I can honestly say I've not had that problem. Management sprays every month, and as long as you keep good hygiene habits, you shouldn't have an issue. Overall, this complex was a great stepping point for me as I moved to ward my goals of home ownership, and I'll definitely miss the convenience and sense of community (prices aren't bad either!).

I've been here for over a year now and it's a great, well maintained place. The apartments are…read moreaffordable and decently sized, our unit has a very large balcony as well! Good storage, laundry, dishwasher all in the unit. Pool, gym and office you can use, along with food truck and holiday events they are kind to hold for the community. They are VERY good for keeping things maintained and cleaned, and any pest control. Our air conditioner died and they sent someone within a few hours of reporting (they use a nifty online system to report any issues, pay rent etc) and it was fixed immediately. It is super loud outside most times because they're always busy cleaning or fixing something. I swear if there isn't a leafblower going there's something else, before winter they were sanding down bits of sidewalk you could trip on. But, while intrusive at times, I'd rather them be on top of things and be noisy than not, and I don't think most people would notice as much as I do since I'm here all the time. Parcels and retrieving them can be a bit of a pain unfortunately. They do not get delivered to your door, but are held in a room at the front office. They have to sort it all and they actually photograph and text/email that you have a parcel. While I appreciate it, I'd be much happier having my mail just come to the door instead of getting it much later while waiting for this. Especially during busy holiday times where they are clearly overwhelmed with the mass amount of mail. I have had a few parcels "misplaced" which they did eventually find thankfully. All in all a great place, I've lived in more apartments than I'd like to and this is by far the best and well managed.

Nice apartments but the management could be better! They boast a hot tub but it has been out of…read moreservice for months. In addition, they are repainting the hallways but using aerosol paint, providing no protection for the residences living there. The fumes have been extremely strong to the point where you cannot even be in your own apartment. Many residences have complained but nothing has been done. Seems like they care about the aesthetic of the apartment more than the residence's health.

Great location -- walkable to Glenwood South, the Village District, and downtown! Friendly…read moremanagement. Maintenance issues were rare and resolved quickly when reported. Nice amenities too -- pool, gym, coffee, etc.

My name is Nathan Huffman. I lived with Robert Degraff at…read morePine Winds Apartments. For about six years. Laura, Cindy and Qaey and all the maintenance man were professional. The grounds were always kept clean. It reminded me of living in a park with the charcoal grills. Having a 24 hour gym was beneficial since I worked so many hours at Wake Med. When there was a problem it was taken care of ASAP problem maintenance men were professional. I got a job offer in Charlotte I just hope the new place I go to is as good as Pine went Apartments.

Pine winds is a great place to live, I've been here a year and everything I could have asked out of…read moremy first apartment alone was answered, not to mention I was in a new city so I needed somewhere comfy. The office is so sweet and responsive, they remember your name and make sure your problems are heard and resolved. The neighborhood itself is great and very friendly, I felt welcomed by everyone. I am sad to be leaving but life is changing, I have recommended this place to all of my friends and now to Yelp. They go quick so if you find one you should snag it!!

Alex C, especially, in the office along with the rest of the Preston Ridge staff, has been…read moreextremely helpful and welcoming since our visit 'look and see' visit. We had the opportunity during one of our visits to see a number of residents all gathered in the spacious lobby/gathering space and experience the true sense of community there. We are looking forward to joining Preston Ridge as residents in the near future.

DO NOT MOVE HERE !…read more the fire alarm goes off regularly... for hours.. management can't seem to fix it, and actually sends out emails telling residents to not call the fire department when the alarm sounds. unbelievable. one night it sounded for FIVE Hours! residents were given no compensation

My grandmother and I have been residents of Town Station Apartments since 2018, and to say that all…read moreof the staff there are exceptional would be an understatement. From the moment we moved in, Susan greeted us with a warm smile, and offered genuine hospitality and helped match us with the perfect apartment to best suit our needs. She has been the longest working member on staff at Town Station and her dedication and level of commitment to taking care of residents is remarkable. She is truly a gem of a person and a joy to all residents. The entire team consisting of Tracy, Susan, Lisa, Pete, Manuel and Orlando are not only efficient and friendly, but also incredibly knowledgeable about every aspect of what it means to run an apartment complex. We especially want to extend a huge shoutout to the maintenance staff at Town Station! Throughout our time here, the maintenance staff continuously demonstrates a remarkable level of professionalism and promptness. Whether it's a minor request or a maintenance issue, they respond quickly and effectively, ensuring that our living space remains comfortable and inviting. Their friendly demeanor continues to make it easy to connect, which adds a personal touch to our experience each time. In addition to being highly skilled, the staff at Town Station Apartments truly embodies a sense of community. They often organize social events for residents, fostering a welcoming atmosphere where neighbors could come together and connect. We feel like we're not just residents but actually a part of a thriving community, all thanks to the effort the staff put into creating a positive environment. Since Tracy's arrival at Town Station a few years ago, there has been a continuous positive improvement with the upkeep of the vicinity and an abundance of social activities for residents to take part in. Town Stations not only offers great amenities, but even more importantly a safe and convenient location, and our neighbors are a pleasure to reside next to. Here at Town Station, you can truly see all of the love and care that each and every staff member pours into the apartment complex. Their willingness to go above and beyond to ensure our comfort was evident in every interaction. Overall, we couldn't ask for a better team to enhance our time here thus far; we can truly say that they are one of the main reasons we have continued to renew each and every year. Their dedication to exceptional service truly sets Town Station Apartments apart and makes an apartment complex feel more like a home each and every day.

I absolulty love living here at Town Station Lofts. Been here for 3 years and dont plan on moving…read moreanytime soon. The staff is wonderful , very helpful and informative on everything. The Maintance stafff is wonderful! I have no complaints about Town Station Lofts. Susan is Awsome!! Love her!!

Great location, nice apartments. Office staff very helpful and available…read more Neighborhood great for walking around, Harris Teeter grocery store next door.

have been a resident at Midtown Green since 02/14/2020…read more I've been borrowing my mom's car since then, which is registered in NY. The car hasn't been back in 2 years to be inspected so I don't have an up to date registration. I have an official letter/form from the NY Dept. of Motor Vehicles saying that they are aware and I have an exception. I left my car for almost 2 weeks in the same spot to ATTEND MY FATHER'S FUNERAL (which was 5 days ago) and my car was fine. I had been in town 24 hours and my car was towed, for my apartment lot, with my park placard on it. I explained the situation to Unlimited Towing and they just want their money and said I was parked on private property (which is weird since it's essentially my drive way) I called Midtown Green's leasing office and their Community Manager wouldn't even get on the phone with me. They said I needed to take it up with Unlimited Towing and that they would not reimbursement the $240 it will take for me to get my car back and that they had nothing to do with it I would have to talk t unlimited recovery. Someone called a towing company to have me towed so I called my NEW apartment complex, Park Central (shout out to Hannah for being the absolute best) who gave me the number for Kane public safety. I also explained to her the situation and she said i would be put on a list so that I would never be towed from their deck. I called Kane Public Safety and they said that all they do is patrol the deck and that they don't know who is supposed to be there and who isn't AND that they definitely are not looking at expired tags. I was told that SOMEONE in my LEASING OFFICE had to call and request Unlimited Towing to come get my car. I would give this apartment complex a 0 if I could solely for this situation alone. Pay the extra money and move to Park Central.