Remodeling bathroom Needed to install new shower/tub valve. Walls were stripped to studs, so only…read moreneeded 2x4 between studs to attach valve to, solder and done. Did not notice until installing cement board and subsequent valves that the cross-2x4 for nailing was not level with the plane of the vertical studs. This means that one tap is proud of the wall, and one is sunken in. This was a few years ago - perhaps he's bought a level since then. Very nice guy, fair prices and professional attitude, but I would rather have had it done right, especially since this was not a complicated job. Every time I take a shower i notice the gap that shouldn't be there. I'm sure he's very good, and we just got the bad day, but there's more to plumbing than stopping leaks and installing appliances - a little bit of carpentry is sometimes necessary. Our shower has no leaks, it just irritates me that simply checking with a level would have made the difference in a five-star review.

Very kind person who came out. He helped me out with my issue and recommended an update. He wasn't…read morepushy at all. We'll be adding the update to our laundry list of home repairs, ha. Thank you!

I was so pleased. The technicians were professional, made sure I understood everything. I couldn't…read morehave asked for better service.

Stephens plumbing did an outstanding job. On time, very professional. Will use in future. Highly…read morerecommend!

Once again SR plumbing helped me out. Had bad pressure regulator. Sean came out and replaced it he…read morealso found a leak between my floors I did not know about and fixed it. Highly recommended!

We had a leak in our main line and Shaun was quick to come out and fix it. He was on time,…read morecourteous, and did a great job. Highly recommend!

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

I cannot even begin to express how lovely, kind, polite, and efficient the specialists are at Lee…read moreCompany. They far exceeded my expectations, and our home had a ton of little issues before their visits: I had a vent duct cover that was falling apart, a hose stuck onto the wall, and numerous other little issues that would have required several different tools, ladders, and expertise. I want to emphasize especially how amazing the drywall patching was done. It was seamless...without paint. It looked world's different than the slap-dash, amateur job our builders attempted in the same room. While you may hesitate to call an expert like we did (we were so determined to do it ourselves), the people at this company explained every step of their process. If you ask any questions during a check-up (on their maintenance plan), they'll walk you through the steps if you're able to do it yourself. I'm so impressed by their willingness to help, and they clearly hire people who are kind first and foremost. I really respect that in a company. Highly recommend all the specialists here. Really down-to-earth, awesome people.

They responded quickly asking for my contact number, which I provided, however, no response, no…read morevoicemail....nothing.

Quick service. Within time frame of arrival. pleasant to deal with. They got the job done well and…read moreI would use the company again.

Called them on a Monday morning for a leak which appeared to be coming from our toilet. Shaun…read moresaid he could make it out later that day and he called and told us when he would be arriving. He was on time and diagnosed the problem quickly. Had to get a new toilet which he was able to obtain for us and he came back Tuesday morning and installed the new toilet. We were under a tight timeline because we had company arriving on Wednesday. He did all that he could to get our problem resolved as quickly as possible. He was timely, reliable, and charged a fair price. Highly recommend SMK Plumbing and Electrical.

"Great service! He was quick to come out and fix the problem. Inexpensive and courteous! All in all…read morea great business!!"

I can not tell you how great this company is. The two wonderful men that came out and unstopped my…read moredrain were so nice and beyond professional. I am so relieved that my drain is open and functional! Thank you Zoom Drains KnoxvLille, TN!

I had actually never heard of this company before but they had good reviews. I called mid Sunday…read moreafternoon and they sent Matt out to fix the issue. Matt was professional, courteous, knowledgeable and cleaned up. I've got a new plumbing company and will request Matt for any future needs.