Mr. Bruno was very kind and very helpful in explaining what we needed. He is very knowledgeable…read moreabout what he is doing.

Tech shows up and doesn;t have the tool to open my front cleanout…read more Wasted 2 hours. I could have hired another company that actually uses the right tools for the job. Now it's the 4th of july week end and my basement is still flooded. Don't even waste your time with unprofessionals.

Elizabeth and Dan are great to work with! Very professional and help you throughout the entire…read moreclaims process. Couldn't recommend them enough!

From the owner: RestoPros of Northwest Indiana is locally owned and operated, backed by the support of a Corporate…read moreteam. Our goal is to help families and businesses (residential and commercial) recover from disastrous situations. Our certified team is ready to HELP. We specialize in the remediation of water, fire, smoke, and, mold damage, including storm aftermath. A fast response can minimize damage. You will get an immediate response from us day or night, 24/7/365. We proudly serve our community. Contact us today to request your free inspection.

Great prices! Took care of the pet stains and odors! Will definitely call again. Also have used for…read morerug cleaning. Drop off and pick up was very easy.

I needed just the stairway in my condo cleaned. All of the carpet cleaning companies quoted a…read moreminimum of around $100, so I settled on MasterClean as their receptionist was friendly. When they arrived, they said it would only take few minutes. About 10 or 15 minutes later, they were done. When I inspected the stairway, it didn't look all that much different than before they started. Some, but not much. So I mentioned this to the employee and he responded "That's because the carpet is worn out." I knew it wasn't worn out, as it is good carpet, and not that old. Then I showed him an area I had cleaned myself with a retail product and pointed out how much cleaner that spot was. He then said, "Okay, I'll go over it again." A few minutes later he was done. When I looked at the stairs, it did look a bit better, so I paid him and he left. It wasn't until later that day that I realized he had only done half of the stairs the second time. Now I'm stuck with an unsatisfactory job, and will likely be calling another company to come back ad re-clean the carpet. What bothers me most about this job is how the employee could claim the carpet was worn out as an excuse for a poor job. Seems like a bad business practice to me.

Great company quick response very professional very pleased with their work. Call them and they…read morecame out right away.

Strong customer service values - a pleasure to deal with them. They even followed up with me - they…read moredidn't have stock when I first inquired. Kelly estimated mid-November and reached out to me when stock was available. So nice to see that level of follow-through and service!

Nice talkers, i have been inconvenienced and stolen from. I make and keep my appointments or call…read morewell in advance if i am meeting at a certain time. I DO NOT call you and say somebody is in your house touching and removing your belongings and i have not gotten your okay in advance. Eric the trash sender does. He called me apologizing for the early a.m. call to tell me on the day i am to be there he sent somebody already. They are there doing whatever. I am sick of them and their subcontractors. They are no longer welcome to my house and i never wish to speak to anyone associated with Tektron. I personally as a real estate licensee who can appreciate the emotions involved in a housing and personalty property casualty must say these are most uncouth bunch i could ever imagine being involved with. Petty thieves are sickening. I would gave bought them the items i had stolen from me. OLM State Farm Insurance sent these people i pray their relationship ends. Cassette Tapes of classics that belonged to my mother neither can be replaced.

I had a homeowners claim that was completed by ServiceMaster a few years back. I recently contacted…read morethem about some concerns I had with the work that was done on my home. These services were completed a few years ago and were no longer under warranty. Matt worked with me and expressed how sorry they were that I wasn't happy with the work. They went above and beyond to make sure I was taken care of even though my warranty was expired. They came in and made everything right and corrected their mistakes. Thank you very much to the ServiceMaster team, for being so understanding and apologetic and fixing the issues I had. I would happily do business with them again in the future. Happy customer :)

Kris of Superior Home Renovations is a gold-standard contractor. He is motivated, realizable,…read moretrustworthy, and professional. He came out and quoted. Provided great estimate summary and documentation. He was patient with us having some starts and stops in making the decision over a six-month period. Then, when we were ready, he brought out the shingle samples to hold up to the house. We pulled the trigger, he put us on the schedule and bang it was done when he said it would be done. They took off old shingles in one day, then shingled it with architecture grade the next day. Then, gutters on day three and we were done. We have a TRANSFERABLE lifetime materials warrenty with 25 years on parts and labor. So guess what? We ain't worried about the roof. Two other companies either never responded or didn't show up for scheduled estimate and wasted my time. If you're done wasting your time and fighting crappy contractors, call Kris and see how good it can get. Oh. And my wife loves it and is happy. Total win!

Kris and the SHR team replaced our whole roof due to storm damage and we could not be happier…read more Very professional team and did top quality work. I am very particular on quality of a job and not taking short cuts on materials. Kris walked me through the whole process and what they use for materials. They are definitely a step above the norm at a competitive price. As you may or may not know replacing a roof makes a mess when you remove the old roof and his team did a great job cleaning up during and after the roof was completed. Very happy with the outcome. Jeff R, Lowell Indiana

They came out within an hour after my basement flooded and were professional and down to earth…read more They worked with my insurance and I paid nothing out of pocket. Highly recommend!

Please beware of this company. They damaged our living room flooring, walls, and a lot of our…read morepersonal home contents that they were supposed to be storing during restoration. They did not complete the restoration work due to supposedly not having reliable drywallers at the time even though they did not notify us of this until after they had already torn out a lot of our drywall. We ended up having to hire an entirely different company to finish the job that they originally started. It got so bad that we literally had to call the police on them for damaging our home while they were there. Worst experience that I have ever had dealing with a company in my life!!!