Tim came out to give me a free quote outside of their service area and was tremendous help. Anytime…read moreI have questions about radon mitigation he honestly responds with years of knowledge. The professionalism within this company is unmatched!

I do not know where all the 5 star reviews are coming from, but believe me when I tell you that…read morethis review is a true experience. I am only leaving two stars as opposed to one because the system did lower our radon, but the other issues were unacceptable. I deeply regret my decision to use NWI Radon and Environmental for radon mitigation. I had initially contacted A Plus Radon Solutions for mitigation, but suckered by the reviews, went with NWI radon even tho they charged hundreds more. I was worried about sound from the fan as well as increase in price to drill a core, so I chose to put the system near the front of the house as opposed to the back (a decision I deeply regret. Had I known how quiet a radon system CAN be, I would have chosen the back). Tim arrived to install the system, and from the start, there were problems. He didn't realize he needed to be registered as a contractor with the town of Saint John to do work here, and code enforcement stopped us until he registered. After the system went in, the mitigation pipe was slightly crooked. It also vibrated constantly from the Maverick fan he used, and anywhere the system contacted the house, vibrations were a major issue. The front room was too loud, and the bedroom above would hum very loudly....especially at night. You could feel the vibrations with your hand. I mentioned the vibrations to Tim, and he came out for a few minutes and told me that if it bothered me, I could remove the C-clamp just above the fan. Removing the clamp made the front room silent, but the upper bedroom was still a nightmare. I called Lauren to say it was still a problem, and to see if they had a solution. Lauren said "well, do you sleep in that room"? Not always but sometimes, but a room shouldn't be made intolerable due to a radon system. She then said "I don't know what you want us to do" and said Tim would reach out. He never did. Frustrated, I reached out to Randall at A Plus Radon Solutions. His response "Do you want me fix it?". Yes, please! He came out and replaced the Maverick with a Radonaway P45 fan that is whisper quiet. He then re-positioned the clamps holding the pipe to the wall so that one was above the bedroom ceiling (where it should have been, as high as possible), and the other was between floors. This way, nothing was being transferred to the wall. He also insured no part of the pipe itself contacted the wall. He also straightened the pipe. It's been two days now, and complete and blessed silence! The only issue is I had to pay him 450 for the work, which, when combined with the 1500 I paid NWI Radon, means I'm in 1950 for a system which A Plus Radon Solutions would have installed correctly the first time for 1200. It is obvious to me that NWI Radon was either unwilling to solve our issue, unable, or both. Tim said he would put his work up against anyone. Well, I'd retract that challenge. Confidence is no replacement for experience and ability. In the future, I will likely relocate the system to the rear of the home, and when I do, I will contact who I should have used the first time, A Plus Radon solutions.

Mike came out and gave a through description of the work…read more Aydin and Dave did an equally amazing job, explaining what they were doing and kept us up to date. We went from 16 Pci to 0.9, which is half of what the EPA considers safe. And our basement smells much musty.

We had an excellent experience with Midwest Radon. The pricing was fair, and better than what we…read moregot from other companies. Carlton and Angel did a great job working with the existing conditions in our basement to give us the best possible situation moving forward. The radon levels in our basement have dropped to almost nothing, so the system is working great. The system was installed in the time promised, and we've had no issues since! Great value and experience!

They did our radon mitigation on the place we bought. They walked us through everything, were very…read moredetailed, and always on time.

There is no way that you could have a better experience having a Radon mitigation system installed…read more Everyone was helpful, polite, thorough and neet in their work, and on time. I highly recommend using them!

First off: AJ E's review sounds like a pissed off realtor doing a hitjob review. Why? The seller's…read moreagent to a home I'm purchasing had very similar feedback and was on her toes. For the review: That's what we want. My wife and I set out to find an inspector that would give agents the Sunday Scaries, and that was accomplished because Tim does not play around. No corner is left unexplored and no door is left unopen. Tim meticulously looked through everything he could while explaining what he was doing to us as if we were students in an elementary class, making sure things were in layman's terms and understandable. Well appreciated. He has his tools, but what got us was when he busted out his thermal imager. There's a wall in front of him? Who cares, he'll just look past it anyway. Couldn't believe it when he was doing that, and thank goodness he did. Speaking of tools, they utilize a whole DRONE. Like the ones you fly in the air. They leverage it to inspect the roof and get into some areas that may be a bit harder to access. Talk about working smart. All in all, Tim was quick to follow-up and generate his report. 500 pictures. 500. That's not an extra 0 I added at the end. Thanks to Tim, we were able to find black mold and cracked Abstesos 9 x 9s in the basement. He even dismissed the nosy agent of the seller's who was there for some reason, and told her to leave so we could assess things with privacy. The seller's agent was still in the house and concerned about the work Tim was doing. THAT'S THE KIND OF INSPECTOR YOU WANT. Stacy, the owner, was quick to get us scheduled and super responsive with fast turnaround times. Thank you and job well done to the Pinnacle team!

Pinnacle missed some major issues with my home. I probably would have walked away from the deal or…read moreseriously revised my offer had I known them. It cost me around $13K to fix all the items that they missed. When my dad visited, he found all these problems within 5-10 minutes of going around the house (he's not even any type of tradesman or inspector!) Stacey seemed pretty dismissive about it on the phone. I would not recommend their services to anyone. Update: I was fine leaving this a little vague as a professional courtesy, but since Stacey think's it's acceptable to fabricate information, I'll spill the tea. This time, I'll attach the proof for good measure! First issue Pinnacle failed to identify was a crack in the foundation. Imagine buying a new home only to have your basement flood a few days later. At first I thought it was a broken sump pump, but when an expert came out to the property, he quickly identified a vertical crack in the foundation. Total cost $1,735 for the repair. Plus a few hundred for the shop vac and fans to dry out the place to prevent further damage. Second issue Pinnacle failed to identify was dangerous wiring in the kitchen. Multiple lights and appliances were on a single circuit. When you ran them simultaneously, the lights would flicker, and sometimes the circuit would trip. There were no more spots left in the panel, so an upgrade was needed to put each appliance on it's own circuit and bring it up to code. Total cost $4,250 and countless hours of sleep lost wondering if an electrical fire would start in the house. Third issue Pinnacle failed to identify was the removal of a load bearing wall. The home when originally built had a division between the dining room and the kitchen. A few weeks after moving in, I noticed that the ceiling started to crack in the kitchen area. The cracks continued to grow and I went into the attic to figure out what was happening. Up there, my dad and I found no additional support for the joists. They were thin and spanned the entire kitchen/dining room area. I had a structural engineer come out to evaluate, and he confirmed additional support was required. Total cost $5,900, and not being able to use 1/3 of the house for 4 days. The engineer's report was about $1,290, but I guess we can leave that off. the contract language is confusing as to whether they are required to inspect and identify this type of issue. In all honesty, if I knew my inspector wouldn't check for things like this, I would have picked another inspector. I don't care is an outlet is broken, or some paint is chipping. I want to know major defects or damage to the property. Fourth issue (new!) that Pinnacle failed to identify was a leak in the water line to my house. I signed up for a city service that warns you when your home uses excess water (sing of a leak). I got a few of those notices, and then called a plumber. The plumber found a gushing leak in the line on my side of the meter. Meanwhile, Pinnacle's inspection report claimed that I didn't even have a meter! Had the inspector found the meter, which was in the parkway and not hidden, and looked at it, he would have found that leak. After that gushing leak was repaired, the meter was still running when the water was off. This mean I have a leak somewhere between the meter and the house that I'm the process of fixing. Total costs so far is $1,058.55. This doesn't include services for leak detection and repair coming in the next few weeks. Stacey falsely claims that my damages are inflated, but you can add all of that up. At the time I wrote the original review, it was about $13K. It's definitely going to get pushed higher once the leak is located and repaired. So not only did Pinnacle royally screwed up my inspection, they also felt the need to disparage me online. Consider that if you want to give them your business.

The first contact; Mike came out to and explained what would happen, answered all our questions…read moreand when they could do the work. On work day, Matt and Mike were exactly on time, very courteous and explained each step and the why behind the action. They installed our system on a very hot day AND completed the job early! Also placed the system so there was still room for the work bench built by my father in law (very large and heavy) in the 50's. My husband will be very happy to hear that. Overall, what is not a fun experience (radon mitigation) turned out to be a easy and painless experience.

Just had our Radon Mitigation System installed and the Guardian tech's were AWESOM! The…read moreinstallation was completed in a very efficient manner and met high quality standards. The technicians were very informative and shared all key information and operational details. any disruption was maintained at a minimum and cleanup was excellent. My wife and I are very pleased with the entire job and would recommend Guardian to any/all new clients. Very Happy Customers T&T

We had an excellent experience with Radon Gone from start to finish. They answered my call right…read moreaway, provided a quote over the phone, and scheduled an appointment that worked with my schedule. They even confirmed the appointment the night before, which I really appreciated. The installation team showed up exactly when they said they would, and they were incredibly friendly, professional, efficient, and thorough. They worked quickly, kept everything clean, and the pricing was very reasonable compared to the other quotes we received. What really stood out was how thoughtfully they planned the installation -- they took the time to figure out the best placement for the system so it wouldn't be an eyesore and would blend in as much as possible. If you need radon mitigation, I would absolutely recommend them. Since radon is the second leading cause of lung cancer, it's not something to put off. We're very happy we chose Radon Gone.

Ben and his team an excellent work. They were very knowledgeable, provided customized solution and…read morewere very reasonably priced. They did the job on time as promised and left premises clean. I would highly recommend them. !!!

After another recommended contractor never bothered calling me back, I requested an online quote…read morefro DuPage Radon Contractors. An excellent exerience from start to finish. Tim the designed called me back the next day and scheduled an appointment to come and assess the housse. Our radon level had been testing between 6 and 8. Tom did a thorough assessment inside and out and created a proposal including a sketch of the installation, including the EXACT cost, which was just under $2000 - very reasonable. I was impressed that they use a large diameter downspout (matching our existing downspout color) extending to the roof line instead of PVC pipe. They also install a housing over the outside fan unit which looks great. They also seal the sump pump with a new lid and seal all the cracks around the perimiter of the basement. The technician Jorge came out two weeks later and performed the entire install. He was amazing! He explained everything, and left it all very clean. Very professional and courteous. I retested the radon level a couple of days later and it tested at .27!!!!!I HIGHLY recommend Dupage Radon Contractors. You will not be disappointed.

The motor in my radon fan was failing and needed replacement. It is less than 3 months outside the…read more5 year warranty. I called DuPage Radon and the very nice woman who answered the phone made it sound like they might cover it, but when she talked to her boss, he said no. Their quote to replace the unit was $400 (they were originally paid approximately $1,200 five years ago) and the soonest they could do it was New Year's Eve. I was able to find the exact same model radon fan at Home Depot for $150 and it literally took me no more than 15 minutes to remove the old unit (and I've never done this before). I'll install the new one when it arrives in the next few days. I don't know about you, but $500 an hour for labor seems excessive to me. Obviously I'm in the wrong profession. Meanwhile, I'm going to remove the DuPage Radon sticker from the cover just out of spite.