I've been coming here regularly since my wife's car was brand new and have left a couple of strong reviews over the past few months because this place usually delivers. That's why I'm still giving 5 stars--this is about consistency and making it right. I came in around 3:15 PM today and it was busy, but the team was moving things efficiently at first. Shortly after, an attendant let me know there were equipment issues and about a 30-minute delay. Totally understandable--things happen. After about 30-35 minutes, they started moving cars again and explained they'd be doing hand washes instead of running through the system. I want to give credit--the team stayed professional, communicated well, and worked hard to keep things going. That said, for a $45 wash, the final result didn't match the usual standard I've experienced here. The photos show it best--wheels still had buildup, interior areas needed more attention, and I didn't receive the Armor All treatment that's typically included. I'm not upset--just being real. I know what this place is capable of, and that's why I keep coming back. Today just didn't hit that mark. If someone from the team could reach out so I can bring the car back in for a proper finish, I'd really appreciate it. Still a loyal customer--just looking to get this one brought up to the level I know you deliver. I will also send a note to the business through Yelp or social media to follow up. -- James Stinnett read more

See all

People! Don't ignore the bad reviews! I did and guess what?! I wasted money on a below mediocre interior cleaning job. I only needed the inside of my car cleaned and they gave me an "off the top of their head" price- $30. I thought ok fine, I have my toddlers with me and didn't feel like driving to a self vacuum place. Well, this is the last time I EVER go there again! I had been there once before but got a more expensive package with steam cleaning on the inside so of course they did a good job because that cleaner was on it and I paid more. The problem is they have some inconsistent lazy workers that barely wipe down your car. So you pay but they don't do their job! It's the luck of the draw if you get someone good that day. I should have known better. The guy taking payment was rude and arrogant, and as I was driving away that's when I noticed so much dust on the dashboard, and many uncleaned areas inside. The only reason I didn't turn around was because I had my toddlers with me! And I'm mad I gave them a tip!! See my pictures- they didn't wipe down anything inside, didn't lift the mats, didn't clean the mats, literally the only thing I felt they did was vacuum....$30 FOR A VACUUM?!?!!!! Do yourself a favor and AVOID this place! Buy a good handheld vacuum and vacuum your car yourself and do your own wipe down, why? Because you'll end up doing it anyways after you leave this bad place! BAD QUALITY, BAD SERVICE, RIPOFF PLACE!! How it stays in business with these horrible reviews, I have no clue! Maybe it's people that enjoy throwing money away as apparently I did today! Fool me once...and that's it! Not going back!! read more

See all

Had fun washing my car here. The area is clean and was fun beating the clock before it ended, lol. A great place to cool down too on a HOT day read more

They get the job done & do it well. This is a good place to get a wash when you aren't willing/able to do it yourself, but it's usually got a decent amount of traffic. Get here early when able and during a weekday when possible. You can get your wash for a one time payment or pay monthly if you like to keep your car shinning. The monthly fee for as many washes as you want is worth it when you got once or twice a week. There has never been an issue, outside of waiting for a wash so I'd definitely recommend them. read more

See all

Will not be going back. Left a tip before leaving the lot. That's not happening again. Paid 45 dollars and was disappointed read more

Hayward Car Wash - This is driving off the car wash smh - Car Wash Near Me - Hayward, California

See all

I'm out here on a work trip with my crew and we got our rental Suburban pretty muddy and dirty on location, so I needed to get a quick exterior car wash. My GPS and yelp led me to this place. Seemed like a good place to get a quick clean. It located at Jackson Street and Soto Road. It's kinda semi industrial area. No real detailing needed, it's a rental, just needed clean enough to return and not get hit with an excessive dirty fee. The cost was around $20 bucks and worth it. The truck goes in one end of the wash and comes out the other and gets hand dried by the staff. OK, all clean and looking way better than the Suburban went in, now off we go and I hope we can keep it clean enough till we turn the truck in! Good job Hayward Carwash! read more

Hayward Car Wash - OUR RENTAL ALL CLEAN AND READY TO TURN IN - Car Wash Near Me - Hayward, California

First time customer will be returning. Got the compete pro service package. Worth it!

Great Quick service , people were nice when I asked about hand wash, quality hand wash, the price was decent for hand wash. It's the place to go if you want a hand wash read more

Fast, easy and clean! Haven't came here in ages but I'm glad that it's near the house and easy. You drive your car through and get out for them to clean the inside and outside. read more

wish I would've checked my car before driving off so I could've complained in person about all the scratches they left on my car. 2023 Honda civic with ppf and its so disgustingly scratched now. I'm so disappointed in myself for even trusting them. And based on other reviews they'll most likely deflect, gaslight you that it wasn't their "soft brushes" and not take responsibility. I circled the scratches they did in the photos, they'll deny it but I know for a fact, 100% it was their car wash because the little thick scratch below all the big long scratches, was caused by my hydro flask. I see that scratch E V E R Y D A Y. I KNOW my car, and all the other ones weren't there prior to the wash. PLEASE AVOID THIS PLACE. All the niceness and hand drying is not worth the deep scratches. I'm so heartbroken about my car :( read more

See all

To reply back to Jonny if before I took my car to your car wash and have seen those damages before I wouldn't have the courage to write a bad review. These marks were after going thru your machine and after they vacuum my car. These marks I guarantee you that weren't there before I entered your business read more

See all

ZERO stars!! This place is super expensive and does a horrible job. You're better off going to the gas station car wash and literally blow the dust off the inside of your car, that's equivalent to what you'll get when you get your car washed here. WASTE of $40! They have their nerve charging this much. read more

Hayward Car Wash - Didn't even wipe it down - Car Wash Near Me - Hayward, California

See all

This place I have driven past this car wash for years but never had the chance to try it out until recently. I typically wash and clean out my car on my own but being pregnant and 9 months along this was going to be an exhausting task for me. My husband and I wanted to get our cars cleaned and ready for the baby and car seat installation. I know this car wash is membership based but I looked up the prices on their website and they do offer one time service costs as well. My husband and I both got the express detail which cost $70 before tip. And it includes inside and outside cleaning and washing. I know this place always gets busy so we literally went first thing in the morning as it was opening at 8:00 on the weekend, Sunday. And it was still busy, there was still people driving through. I think the wait time wasn't too bad actually maybe 20-30 minutes at most for our service. I had tipped my two guys to clean my car maybe like 6 or 7 bucks each. The job was pretty good maybe they had missed a tiny section in my cup holder which can be easily missed bc you have to lift to get underneath it but that's about it. My husband and I were overall pretty satisfied with the service and the speediness and the price and value of getting our cars Express detailed here. read more

Hayward Car Wash - First chore of this Saturday morning - Car Wash Near Me - Hayward, California

Very extremely polite and very hands-on. They do a good job on detailing inside/outside the car. The prices are fair and they make sure the car is shiny from top to bottom! I have the monthly pass so I come frequently they never disappoint. read more

Hayward Car Wash - Hayward car wash on Jackson - Car Wash Near Me - Hayward, California

Second Time, Still Disappointing This is the second time I've had an issue at this location with the unlimited pass express lane. The whole point of paying for an unlimited membership is to not have to deal with delays or confusion every time I come through. Staff either aren't trained on how to scan the pass properly, or the system just doesn't work--and no one seems to care enough to fix it. It's frustrating and honestly defeats the purpose of having the pass at all. Until they figure out how to honor what customers are paying for, I'll be taking my business elsewhere. read more

The car wash machine scratched my car and the people working their doesn't take responsibility. They keep saying read the policy it's not our fault My brand new car has scratches on the sides now Worst place read more

Good enough for the price tbh, tip before hand and you'll get an even better experience. read more

Hayward Car Wash - Inside car - Car Wash Near Me - Hayward, California

The car wash is no good and the owner still hasn't gave me a refund all he does is argue and not very great place be careful read more

Hayward Car Wash - Car not clean - Car Wash Near Me - Hayward, California

See all

Hi, I would like to Credit this Hayward business with letting them know, that I am a very satisfied customer. They were very professional and I was comfortable leaving my car and keys with them. Hayward car wash put a smile on my face. read more

This place is horrible, my personal experience was not good at all. I paid $50 and my car had water spots , dirt and carpets was still dirty . They are lazy workers . I will not be returning here . I could have did a better job on my own . My tires don't have any shine to them . Please don't waste your money . They will rush clean and it will not be worth it . read more

I came to this car wash to get a wash & vacuum. This place was packed with cars being vacuumed and detailed. The vehicles were lined up bumper to bumper in the drive thru. The employee motioned me to drive in and put the car in netural. When I put the car in netural, the vehicle behind me got right on my back bumper while the conveyor was pulling my vehicle forward. All of sudden my vehicle went backwards hitting the vehicle behind me. I never touched my gear shifts. It was in netural the whole time. The employees who work there is suppose to make sure the vehicles are not close together to avoid collision. The manager or whoever is in charge tried to tell me I put the car in reverse. Why would I put my car in reverse with my daughter in the car. I recorded the video from the TV monitor in the office for my insurance to see and took photos of my vehicle and his vehicle. No damage on his vehicle. The car behind me is suppose to be a 1 - 2 car lengths behind mine. The manager refused to give me the insurance to the company and refused to give me his name. Neither party gave out personal information or insurance. I would be extremely careful when coming here and make sure the car behind you is not riding ya bumper. read more

Hayward Car Wash - Car Wash Near Me - Hayward, California

$15 for basic wash. There's an attendant who helps you with your payment when you drive in. There's no high mirror to help you drive your car onto the automatic rail. But there's a staff to direct you. After the wash, you park your car where the staff are drying cars. The staff takes their time to dry your car with an electric blower and towel. I decided to tip $5 since they did more than Neo car wash. But Neo Carwash is cheaper for $12ish. read more

Hayward Car Wash - October 2023 pricing - Car Wash Near Me - Hayward, California

I paid $100 for a car wash, should have just used a garden hose. Dirt and smears inside and out. Inside windshield wasn't wiped. Strange smears left on the leather seats. read more

Got a door dash and console service yesterday and noticed today that my roof and hood has bunch of streak scratches prior getting a car wash in this location. For $70 dollars i was hoping for my car to look newer and not damaged. Very disappointed to go to a car wash hoping to have your car clean and look newer. Instead of a newer look this is what i got. IF YOU GOT YOUR CAR WASH ON 26th double check your roof,, Response to Johnny I spoke to manager of the location and was told it happened in the carwash we don't have snow in Hayward read more

See all

I strongly dislike going here. This is a place purely out of desperation. Recently brought my wife's new car to get washed. I decided to upgrade to the $50 wash with shine. The tires were shiny, but the rest of the car still had dirty spots. Opened the moon roof later that same day to find that they had left a water bottle on the window and now had a big water circle stain. Soooo pretty to look through. I got home and I just felt like a sucker! They just took $50 from me and shot my car with a hose. I think this was the last straw. I can go around giving out $50 to any car wash, but it better be a good one. On to the next one ...... read more

I really don't like leaving a negative review for this place because I pass by all the time and see the workers working hard...... However -- if you want to get your car detailed, don't bring it here!! My bro brought his car here for a detail that took less than 30 minutes and not cleaned properly. He paid approx $100 for an unclean car. The center console was not vacuumed and inside looked like no effort was put into cleaning. A very carless job was done. Apparently my brother didn't check the level of cleanliness before driving away and didn't go back to make a deal out of it. I ended up taking the car to a self-service car wash and cleaned it myself for less than $20!! read more

Love this car wash! They do an amazing job here. Great price! I spoke to Pablo on the phone and he told me to walk in for my wash and detailing and he will give me a quote. I walked in and there was no wait. They are extremely fast here. Everyone here is extremely friendly, helpful and hard working! Hight recommend this spot :) read more

Hi Jonny, Thank you for the response. I've updated the Grade because of the response. But I feel like this comes down to simple business practices. I made a business transaction and paid monetarily for services that were not honestly rendered. So of course I would receive my money back! that's a given. Since the interaction with the manager the day of the failed operations I have heard nothing but excuses. Again, at the end of the day I paid for services that were not properly rendered. And when I respectfully and properly communicated to the manager, the responses and energy I received back we're unprofessional. That's the bottom line here. But I do appreciate your time and your response. Good luck. -Community Member read more

These guys are real professionals. I had a great experience with them. They are quicker and more efficient in clearing the car inside out properly. Pricing is reasonable too. Highly recommended for quick car wash service. read more

All the employees here are amazing and good at cleaning but its just one bad employee that ruined my rating for this place,one of the guys with the blue shirt with the islander looking tattoos all over his arms cleaned my car like shit,didnt look like he even tried to wipe it down,usually every employee takes 15/20 minutes cleaning the inside but this employee only took 5 minutes.Please do something about this employee ruining your guys quality and name read more

This is an ok car wash. This is not 100% hand car wash. Your car goes into a machine and then they wipe it down when you exit out. I like this place cause its quick. I had to stop bringing my other car here though cause when it went through the machine it scratched my rims. Their pricing is decent here. They also offer full car detail. read more

I am only giving 3 stars for customer service, but I am pissed tf off!!! Today is my birthday so I thought I'd get an express detail for $79. How this supposedly differs from the regular wash or pro wash is that you get "steam cleaning". That's a crock of shit! I thought by paying double all the areas in the car where you see dust or debris would be taken care of. Nope! You're better off paying $40 more dollars for the personalized auto detailing where they come to you with a more professional detail. Not only are you paying for customer service, you also get adequate service for what you paid for. Please tell me, what exactly did you guys steam clean?? When the lady came back over after my complaint, she came with a wet towel like they do for the regular washes. Why is there still dust and lint on my dash and console!!! I'm so damn mad!!! NEVER AGAIN!!! O-M-G! How dare you!! read more

I usually come here to get a wash and I added the Dash + Door + Console to the Ultimate Wash. I waited for about 20 minutes and when they told me it was ready. I then proceeded to walk around my car and there were still some dirty marks on there i pointed it out and they were nice enough to clean it up i opened my back trunk and on the sides of it it was dirty still and again i asked them to clean it. They cleaned it up again. Its most likely they see cars everyday and its the samething so the probably dont noticed as much as we do. I noticed on my trunk there were some slightly dark marks that u can only see on the side i asked them about it and then i met with the check in Person "M" and he is soooo nice!!! I highly recommend him!! He told me that they said i needed a wax and said he will give me a deal but it was late already so he asked me to come back tomorrow at 10am which i did. Came back this morning at AM and this other person quoted me a higher price then what "M" said. I was like nooo way "M" gave me lower. that was somewhat frustrating i had to reexplain what happened last night and he told me to wait for "M" till 11am! I am not gonna wait another hour for him to b there. and i was somewhat pissed so i was about to leave and i saw "M"!! Thank Goodness! Alex and Marsela did a good job too!! M was my hero today! lol read more

Hayward Car Wash - Car Wash Near Me - Hayward, California

See all

my first car detailing - they saw me coming! I got the $400 detail, which was going to take 2.5 hours. I came back 2 hours later and the car doors are open, but no one is around. I asked an attendant if it was done. "yes" he told me and I drove off. the afternoon sun shines into my car an lit up this film that was all over the windshield and windows. I could barely see, so put on the 4- way blinkers and pulled to the side of the road. I had to take off my shirt and wipe the windshield to where I could limp back to the car wash and have them clean it off. Really annoyed and out of $400. I wish I'd done the research - could have given my money to a more honest business. read more

Hayward Car Wash - Smeary windshield and windows. - Car Wash Near Me - Hayward, California

First and last time customer. There is nothing they did for a $50 that I couldn't have done myself for less than half that cost at Quick Quack. I will now have to take my car home and finish the job which is what I wanted to avoid entirely. read more

I tried out this car wash for the first time, I'm not usually in the area and i was visiting my daughter and my car needed a good wash. They did a great job on my car. It took a while for the wait and looking after it was done I did not mind at all they did a phenomenal job. Some car wash I've been to it's usually fairly quick and the job is not in par. If I'm in the area again, I will definitely be back! Thank you to the hard-working employees there I appreciate you. read more

I came to get my car washed at 5:15 PM. I haven't been here since they first opened so it's been a lot of years. I was asking about the service. The first guy didn't know so he went and got someone else. The second guy had an attitude like why are you asking questions? We're about to close if you don't like it you can go somewhere else, this is not good business. I asked for a Supervisor he told me was not here. I was not satisfied with the answers. I was receiving they did not clean the inside of my car. Good when I complained about it, they act like like they didn't speak English I will never come here again and I'm going to tell all my friends don't come here we live in Hayward and this is bad for business.!! read more

Decent spot for full service wash. The basic package is usually what I come for. It takes about 20 minutes in total. They used to drive your car through the exterior wash for you, but I had to drive thru myself during my most recent visit. They do a decently good job, but definitely inspect and ask them to further clean the interior if needed. I've left and noticed dirty spots on the interior before. The turn into Hayward Car Wash is small and sharp, so make sure not to miss it otherwise you'll drive right past it! They do take both card and cash which is a large plus. Wish they opened later on weekdays (close at 6pm currently) but we can't have it all! read more

Just got a car wash done and it came back looking dirtier than when I brought it in. I purchased the deluxe package for $50 and they did a terrible job. I could have a done a better job myself at home... I would not recommend this place to anyone just clean your car yourself and you will do a much better job. Check out the pictures read more

See all

This place is excellent. I don't live in the area anymore but there was a car wash right by this one that I used to go to pre-Covid. I don't know is this one remodeled and became Hayward Car Wash or if the other one just closed down, but either way, I'm glad I made the trip to this location. All the staff I spoke with was friendly and my car was so clean afterwards! I feel embarrassed because it was quite dirty. I have a toddler who drops crumbs and sand everywhere. Because it was quite messy, I opted for the $70 service. My car is now crumbling-free, sparkling, the interior has been wiped down so nicely (no more dust!). The only thing is that don't carry cash... and I rarely pull out money. I couldn't even remember my ATM card passwords. I tried to see if they could take Venmo or other forms for tip but they don't. Even still, they were really nice about it and understanding. (So anyone reading this, please bring cash for tip!) I'm so used to the tip screen after paying with card these days. Next time I will be sure to tip double and leave another review. Anyway thank you so much for the excellent service. It was worth every penny! read more