This place is easy to rent from and the staff is always friendly. In and out quickly and they…read morealmost always have availability. Thank you.

The folks at this uhaul location are welcoming, knowledgeable, and great at their jobs. I highly…read morerecommend this uhaul if you're looking at where to rent from in the area. I wish I got the gentleman's name when I went to go pick up the truck I rented on the morning of 05/04/2026, but when I dropped it off in the evening on the next day I was helped by Laron, who had an incredible attitude. Huge props to both of these guys.

Sometimes we need to rent a vehicle for moves. Budget was affordable and quick. I booked everything…read moreonline. We picked up our cargo van at 7am - which is what time they open. If we wanted to pick up earlier, they offer an online pickup. We estimated 40 miles. They initially charged us for 40 miles, and when we returned the van, they adjusted the amount for the actual miles used: 28 miles. We didn't have to ask them to adjust it. It's automatically done that way. :) Everything is done online - even checking the vehicle for damages. They texted me a link and I approved or disputed all angles of the van. Good service. Nice folks. No hassle.

No-brainer 5-star. I called a few weeks before I wanted to actually pick up the truck rental, and…read morethe guy informally booked me a vehicle in advance. I usually do Enterprise *cars* from their website, but this was an odd vehicle so easier to do over the fone. Come a couple of days before, I called back to say I had never really gotten a written reservation. Isaac promptly emailed me a reservation showing all the right stuff, so I was good. On the day, I got to meet Isaac and we went for a walk on the premises to tour the cargo vans they had on offer. I had great choices available and picked the one that would actually fit into my carport for loading, and would hold all that I needed to transport to Oregon. He explained that the guy who had originally booked me had left the company, and took several measures to make sure I was happy since they had to scramble a bit to pick up where this guy had left off. Isaac was way more than just accommodating; he helped me with parking for my car while I was away, helped me with a plan in case I was going to return after hours, and left me in no doubt that I was covered coming and going. This was so much better than my experience renting a U-Haul truck a few years ago. It was worth the drive to the East Bay, and Isaac's professionalism would have made it worth driving out to Sacramento if need be. I had a great experience, got a really good vehicle at the right price for my 1400-mi round trip, and will certainly return if I ever have to do this again (probably my next move).

Was given a car with less than a 1/4 a tank of gas, very hard to return the car with exactly a 1/4…read moretank. Chance they will get the car back with more gas in the tank, so I overpaid for gas they get to keep. I have to tell them they need do their job and fill up the tank.

Jorge and his crew were professional and accommodating. They went above and beyond to make our move…read moreless stressful: packing things so we could find them easily on the other end, ensuring floors/carpets were protected, and checking in with us when there were decisions to be made. We would definitely use Ontrack again!

I've used Ontrack for a number of moves for clients. Ontrack does a great job!…read more The office staff is always helpful, responsive and friendly. Although we've had different movers each time, every single man has been polite, careful with our stuff and even willing to help with moving and rearranging things once we get to our destination. I will continue to use Ontrack whenever I need movers!

Bad attitudes does not welcome customers everything takes forever little waiting room to wait no…read morerestroom inside only outside portable learn to respect your customers unfortunately I must go there because my company lease ur shit and was there 3-12-24 6.45 checked in and 20 minutes later I was told sorry we can't do it now so came back 3-13-24 checked in 6.30 and checked out 3.20 pm why why why does it take so long time 8 hours 20 minutes fore service but is not the mechanics fault is the management they just don't care so hopefully my company change the lease soon

The best rental option in solano county! The front counter rep. Gerardo is so thoughtful!read more

My husband, mother in law and I had such a great experience at this storage facility. Martel was…read moreincredible, knowledgeable, friendly, and truly went above and beyond to make the process simple and stress-free. He took the time to explain everything clearly and made sure we had exactly what I needed. The property is very clean, secure, and well cared for, which gave me total peace of mind. Martel's professionalism and genuine care for customers really stood out. It's rare to find customer service this consistent and dependable these days! We highly recommend this location and can't thank Martel enough for all his help!

**CAUTION** Before renting at any storage facility managed by Cubix Asset Management, I would…read morestrongly encourage prospective tenants to do their homework and ask a lot of questions. My concerns don't stem from a minor customer service issue. They stem from how Cubix handled the aftermath of a burglary at one of its managed facilities where my property was stolen. As a disabled veteran, many of the items I stored were not simply replaceable household goods. Among the property taken were military awards, memorabilia, service-related keepsakes, and personal belongings collected over years of military service. Some of these items had been with me through multiple duty assignments and major chapters of my life. They carried sentimental value that cannot be measured in dollars and cannot simply be replaced with an insurance payment. After the theft, I spent months attempting to obtain basic information, including insurance contacts, ownership information, preservation of video footage and access logs, and a clear explanation of what happened. The process was frustratingly slow, communication was inconsistent, and getting straightforward answers proved far more difficult than it should have been. The facility advertised security cameras and surveillance. After the burglary, I was informed by the property manager that the camera covering the area of my unit was not functioning or connected to Wi-Fi. Learning that after my property had already been stolen was deeply concerning. I also learned that there had been another break-in in the same area of the facility just days before my unit was burglarized. That raised obvious questions about what additional precautions, inspections, or security checks were performed afterward and whether the advertised daily walkthroughs were actually occurring as represented. What was most disappointing was the lack of urgency and accountability after a customer suffered a significant loss. A theft is stressful enough. Customers should not have to spend months chasing information that should be readily available after an incident, especially when the stolen property includes items that are impossible to replace. In the end, after months of follow-up, the only resolution offered was roughly three months of free rent. While I appreciated that some offer was eventually made, it amounted to very little compared to the value of the property that was stolen and the time spent trying to obtain answers. Rather than providing confidence that the matter had been taken seriously, the offer felt more like an acknowledgment that something had gone wrong without any meaningful effort to make it right. The message I was left with was simple: the loss was significant, but the response was minimal. As a result, I have been forced to pursue the matter in small claims court. If you're considering renting at a Cubix-managed facility, I would recommend asking the following questions before signing a lease: * Who handles theft and loss claims? * How can tenants obtain insurance information if property is stolen? * What procedures exist to preserve surveillance footage and access records? * Are all advertised security cameras actually functioning and connected? * What steps are taken when there is a reported break-in at the facility? * How quickly are customer complaints escalated and resolved? * Who has authority to make decisions when a serious issue arises? I can only speak from my own experience, but based on that experience, I would think carefully before storing anything you would be upset to lose. Renting the unit was easy. Getting answers after a burglary was not. Anyone considering a Cubix-managed facility should spend as much time asking about theft claims, surveillance systems, and incident response as they do comparing rental rates. Those details may not seem important until the day you actually need them.

This place is a great option if you want to support local/smaller businesses…read more They have just about everything you need. The older man that helped load and unload was helpful and really knowledgeable. Prices are fair and the staff was nice.

The workers there were very friendly and knowledgeable. We needed to rent a multi-purpose scaffold…read morefor a special home project and we could not find any other places with the type of scaffold we needed that could be built on stairs. The staff there spent a lot of time with me patiently showing me the various scaffold parts so I could make an informed decision on if that would work for my project and also what to expect when I put it together. They also offered delivery and pickup for an extra fee. The only part of the experience that was not as ideal is the staff member who helped me with the initial pricing and estimate forgot that delivery on the weekend (which is when I had delivery scheduled for) was more expensive than what he quoted me. I got estimates clearly stating a certain total price for the project, but afterward got charged extra. When I called to inquire, they said their policy was weekend delivery cost more and my initial estimate included their weekday delivery rate, not weekend, and they couldn't honor the weekday rate they quoted me in the estimates they had given me.

Great service, durable equipment and faster response, that is what I like!…read more Thanks Brad, your guys are doing a great job!

We are appliance store and we have a three warehouses and we use big Joe all the time. They are the…read morebest very good customer service whenever we need a service on the equipment they are fast and efficient. I would definitely recommend them. Jay