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    HD Eyecare

    4.6 (19 reviews)
    Closed 11:00 am - 1:00 pm, 2:00 PM - 7:00 PM

    Services - HD Eyecare

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    HD Eyecare Photos

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    Recommended Reviews - HD Eyecare

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    3 years ago

    Love this place! Dr. Doan was professional, courteous, and kind. I've been getting my eyes checked and glasses here for 3 years now.

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    2 years ago

    Very clean, relaxing environment, Dr Doan is friendly, professional and very thorough. I will never go anywhere else.

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    8 years ago

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    8 years ago

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    6 years ago

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    4 years ago

    Very good and thorough care of my elderly mother. I recommend this doctor who is very competent.

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    9 years ago

    Dr. Doan is the best. She's diligent and great at what she does. Nice and modern clinic as well and lots of great frames!

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    3 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    Ask the Community - HD Eyecare

    Review Highlights - HD Eyecare

    Doan is knowledgeable and current on contact wearer options that optimize our vision with ease and convenience.

    Mentioned in 11 reviews

    Read more highlights

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    Western Center Eye Care

    Western Center Eye Care

    2.0(28 reviews)
    3.3 miFar North
    $$

    The doctor himself is the only reason I gave any stars at all. Unfortunately, the rest of the…read moreexperience has been extremely disappointing. We had an appointment on September 24th. After completing the paperwork, the front desk staff told us they couldn't get our coverage approved and would contact our insurance company, then follow up with us on Monday. That never happened. I sent a text on October 2 -- no reply. I sent another on October 8, and only then did they inform me they had not received payment for last year's eye exam. We were never notified of this. I contacted our insurance company, and they attempted multiple times to reach Western Center Eye Care. Their calls were never returned. When I followed up again, WCEC blamed the insurance company for "calling before they opened." The truth is, Western Center Eye Care switched billing companies in 2023 or 2024, and they never submitted my claim and submitted my husband's incorrectly. When my insurance finally did reach someone (I was told the name was Dana), that person was given clear instructions on how to properly submit a paper claim for last year and was also informed that we do have coverage and exactly what is covered. We still never heard back from WCEC. I continued texting -- ignored. The only response I eventually got said someone would call me. I am still waiting for that call. Customer service has been terrible from start to finish. Posting this review is the only way I feel I can get their attention and warn current or future patients about the lack of communication and responsibility. I am confident the doctor would not be happy with his staff. Screenshots of messages attached.

    We've visited this office multiple times and unfortunately have had consistently negative…read moreexperiences. During our most recent visit, a scan/photo of my eyes was performed without my prior consent, and we were later charged for it at checkout. This is completely unacceptable, Patients should be informed of any additional procedures and costs beforehand and given the option to decline. To make matters worse, I was charged $100 for a contact lens fitting but was not provided trial lenses at the time since they needed to be ordered. I simply asked to pay my bill, receive my prescription, and have the trials ordered. Instead, they told me that if I wanted them to order the trials, I would have to surrender my prescription--and that trials are only provided if you purchase lenses directly through them. That makes no sense. If I paid for a fitting, I should receive the appropriate follow-up, including trial lenses, without being forced into purchasing from their office. Overall, this office lacks transparency and prioritizes profit over patient care. I would not recommend it.

    Photos
    Western Center Eye Care
    Western Center Eye Care
    Western Center Eye Care - Reminder TWO hours before my appointment that they then cancelled  No option to confirm or cancel

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    Reminder TWO hours before my appointment that they then cancelled No option to confirm or cancel

    HD Eyecare - opticians - Updated May 2026

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