Half of my house flooded after an appliance repair person "repaired" my washing machine. Servpro…read morecame out immediately and made a very stressful situation SO much easier. Arturo, Stonewall, and Therron were all so kind and helpful and really went above and beyond their call of duty for us. They were professional and clean and very transparent. Super honest and answered SO many questions and really worked with us with honesty. I did not feel pressured or like anyone was trying to upsell me on anything. Arturo especially was amazing. HIGHLY RECOMMEND!!

Ray and Lawrence were two of the group members that helped out on my water restoration project…read more They were on time, very communicative and professional. They were very knowledgeable about all my questions. Definitely felt very happy with the work provided. The cuts they had to make were as minimal as possibly and very clean. They were careful with all of the items they had to move and ensured that they cleaned up after themselves. two thumbs up.

Great service, they were able to get the mold out of the home the day we needed mold removal…read moreservice. Their repairs are very top notch and their prices were very reasonable. While the circumstances of requiring their services are undesirable, I would go back if I needed their services again. Thankfully, they also do remodels without the need for mold so I will keep them in mind. Thank you again Patrick, Chris and crew!

Patrick and his crew are hands down the best in the business. Project went smooth everything was…read moreon time and on budget. We will be using Patrick and his team again. Don't hesitate to give him a call. You will not be disappointed.

Called in to get a free consultation regarding a property that I just rented out recently, and…read morediscovered mold within the insulation, and I didn't want to scare away my tenants. This is a new experience for me, and I had no idea what I should do. I looked it up on Google, and this was the first company that came up. I spoke with a woman named Luisa. She explained the process to me very thoroughly and was super patient in answering all my questions. I did not end up going through with setting up an inspection. I wanted to get a second opinion before moving forward, but she definitely took care of my needy questions and set my heart at ease. I was freaking out, and she was super helpful and polite. Not sure if she will be expecting this, but I definitely recommend the consultation if she's on the call!

***UPDATE as of 7/13/26 10 DAYS+ $0 has been received from this company. I thought I would update…read moremy review due to company's response on this post. The company has since came out to fix part of the damage that they caused. We have since worked with another vendor through our home insurance to find that actual leak which was within the shower. The water damage cause has been shown to us and proved through reading with a meter and pictures have been provided where the water is leaking down along our tub out to the specific area of the carpet in our room. It is further confirmed that rainbow restoration immediately assumed the leak was in the wall adjacent to the Carpet. That is when they hammered into the 2 x 4 to check for moisture and punctured that pipe. The water continued to leak after they fixed the damage they caused which led us to finding the actual leak through a very thorough assessment by another company. I will not be changing my review. Unfortunately, through the very poor assessment and not checking that the leak had resolved. We had to move forward with having our Carpet and baseboards fully replaced only to find out that they had only fixed a leak that they created and not the source of the moisture. The source of the moisture runs from the shower throughout the enclosure down the tub line directly to the spot that they took out a chunk of my wall, where we also had to have drywall repaired. Please consider this company and standby during visits to the home. The tech that assisted us was of great integrity and very apologetic for this mistake. It was the management who tried to blame us and say they must have punctured a very rare part of the pipe and made a previous issue larger. We have since proven that to be a lie. *** we also never asked for reimbursement for mold, remediation or anything like that. We asked for reimbursement for displacing our family during Father's Day weekend due to negligence. We did not have a leak issue where we had to move out of the home and shut off the water prior to being serviced by your company. We are actually still dealing with the issue and the leak and the water does not need to be shut off we just do not need to run that shower to stop the water from running. We asked the company to make things right. We ask them to pay for the cost of displacing our family for multiple days into a hotel, the cost of repairing the drywall that they damaged and the pipe that they damaged. We had no issues addressing a moisture situation that was not caused by their company. Please let me know if there is anyone who can get in touch within this company. We have since been displaced from our home after having a tech come out and are in a hotel. Our dog has been in 100 degree weather and the GM first refused ownership when even the tech apologized for the mistake of damaging a pipe and water spewing out. He then reached out appearing to attempt to rectify only to not respond for another night. Please reach out to me if you're in management in Rainbow Restoration and are not Param. I would note the tech that came out was honest, kind, and accepting full responsibility. Erik also came and was very helpful and understood the tech made an error. During Param's conversation on the phone with me he admitted this is rare and he should've went into a 2x4. Our homeowners insurance sent out a plumber to review who said the fracture on the pipe was not companies response on this post to wear in tear but deliberate puncture by force. Everyone is in agreement the tech made a mistake. However, Param is unwilling to accept this is a separate issue from the preexisting issue we called about. The house was not unlivable and we were not displaced prior to working with Rainbow Restoration. The plumber Param sent to my house stated he couldn't find another leak so the tech "probably" punctured the same exact (rare) pipe in the same exact spot there was a leak cause water to spew out and create an emergency situation. We are only seeking for the company to rectify the new problem they have created so our family can move back into our home.

I had a dishwasher water leak that went farther than my eye could see. Luckily Servpro was able to…read moresee and handle the extensive damage. They billed my insurance directly, this made it seamless. The owner Perry has been doing restoration for decades. I enjoyed working with Tori in the office she made me feel very comfortable.

Tom, Nestor, and Connie helped me out with a home restoration. We had flooding upstairs, and they…read morecame out immediately to rip out the carpet and dry the area. Tom and Nester came daily to check on the progress. Connie was extremely responsive and had excellent customer service about the project. I highly recommend this company!

We had a fire in December of 2024. There's so much that goes along with restoring your home that…read moreyou don't think about until it happens. The day after the fire we had contractors and public adjusters verbally fighting in our home, trying to win our business. Ray, the owner, was very patient and compassionate. He was very thorough in his explanation of the process and he along with his team delivered everything they promised. They cleaned and restored our belongings, and Lawrence made several trips to our temporary home to bring the things that we needed. We lost some of our pictures but Dave saved all that he could. He cleaned the pictures individually and pried the ones apart that were stuck together. honestly, that would have been so overwhelming for me to try to do. I was so impressed. These guys are very honest, they brought us every last Penny found in the house. There were certain things that we were sensitive about, such as my 3 yr old grandson's belongings. Ray worked with our insurance company to make sure those things were replaced. Our family is beyond grateful for American Fire Recovery.

A fire is a terrible disaster. Although you are in shock and don't know where to begin nor what…read moreto do, immediately call your insurance. I was blessed to have Ray, the owner, Lawrence and Dave his managers, and his crew to take care of my Personal Property. My insurance adjuster had explained to me that "Personal Property" is "anything that falls when you turn your house upside down": furniture, appliances (small and large), clothing, kitchen stuff etc. etc. etc. Initially, Ray said that any belongings of my three-year old granddaughter were going to be discarded and replaced by my insurance! That impressed me the most of upon meeting this kind gentleman. When Ray provided thorough information of himself, his company and his crew, I knew I was in good hands. They are/were all so friendly and professional. Everything, I mean everything, was logged; whether to restore or discard. Anything that was restored was cleaned, boxed and stored at his warehouse until we move back home. Ray also had a professional cleaning company take care of our clothes, shoes, purses, hats, caps, etc. that were returned to us within days of the fire. Ray always informed me of the steps he was taking. I have yet to move back home, but Ray does check in on us occasionally; we even received a lovely Xmas card from him. If anyone is going through what I unexpectedly went through, I HIGHLY recommend Ray and his crew which he endearingly considers, his family, as well. You can trust him which is rare these days.

Exceptional and Professional company. Highly recommend Helping Hands. They helped during an…read moreemergency water damage.

Able was very upfront and honest from the beginning, took care of every need that arose and made…read morethe restoration go smooth.