Flakey! The service was recommended by our realtor for a new house we just purchased, that had a pet urine smell by the door. I never actually spoke with Chris, just text messages. My realtor said they were great however, they didn't show up and completely ghosted us. It was so stressful, inconvenient and expensive, as we were moving from 800 miles away, and having to arrange it all over the phone. We had new floors being put in and had to pay extra money for the flooring contractor to come on two separate days to rip out the floors, wait for odor treatment, and then put new floors in. We delayed moving into our new house by several days which cost us additional nights in an Airbnb. We had all of our possessions waiting for us in UBox storage, and had we been able to move in on Monday, rather than waiting until Friday for service that was never performed, we would not have incurred an additional month's rent for storage. Overall, they cost us somewhere between $1200 and $1400 due to delay, and never performed the service. read more

Seth and his crew are amazing. They are compassionate, professional and hard working. It is apparent that Seth and his team care about the individuals they are helping. If you are in need of their services, I am certain you will be pleased. read more

So thankful for Chris! I have been sick for 2 years out of no where. All kinds of crazy symptoms. Didn't know what was wrong with me until I learned I had rodents in my ceiling and walls. Then started thinking my symptoms could be from mold exposure. Chris was super knowledgeable, thorough. Tested my entire apartment checked the for carbon dioxide, leaks and tested the air. Gave me the results the same day! I highly recommend his services. read more

We requested an inspection and Chris got back to us right away. We can't thank him enough for his detailed inspection and swift results! Super knowledgeable and extremely helpful throughout the whole process. Definitely recommend him! If we could give more then five stars we would! 10/10 read more

Chris is the best! He's professional, honest, knowledgeable and truly cares about his customers' well-being. I had mold and he had to tear out multiple walls to clean it all out. The project went longer than expected due to leaks and he patiently kept working, checking and testing until everything was clear and passed the mold tests. I appreciated that he was very patient in explaining and answering all my questions as well. One cool thing that was really helpful as well was he keeps all pictures from the project on a website, specific to each customer, so we have a record of all the work being done. I completely trusted that he had my best interests at heart and I was in good hands while navigating a hard situation. Thank you Chris! I will be recommending you to everyone I know! read more

Chris is a world class guy, genuine and enthusiastic. He arrived on time and was a joy to have at the house. He's also a veteran, so I'll be supporting this business in any way I can. read more

I had a great experience with Chris and absolutely will use him again! I'm a real estate agent and recently used Bio Safety Clean to help with a home my clients were buying. After the home inspection discovered issues that raised health questions, they were about to back out but they really loved the home... After talking to several mold specialists, I talked to Chris and immediately felt comfortable he was the guy we needed. He explained the possible causes and possible outcomes, educating me on the process of each possibility. We were able to test and get results back the very next day! Then Chris defined exactly what the problem was, gave us best case- worse case scenarios for the work and helped my clients by giving hard facts in a great inspection report and work estimate. He was professional, fast, always easy to get in touch with, gave us great information and allowed my clients to buy the home of their dreams. They did the work on time, and my clients are thrilled! read more

Fair pricing, honest, good customer service, timely. Just a few words I'd use to describe BioSafety. When Chris, the owner came to our home to provide a quote he was straight forward with his pricing. He told me that all of the mold restoration companies use a similar matrix for pricing because it is an industry standard. This is mostly due to the fact this service is paid by home owners insurance. However, because BioSafety is a small business, and I wanted to pay for the work out of pocket, circumventing the insurance process, Chris was willing to work with me on the price of the work I needed. While other companies quoted me as high as $6000, Chris quoted me under $1000!! Chris and Brandon were respectful of how I don't wear shoes on inside my home during their inspections. When it came to doing the work, Brandon layed down adhesive carpet protection plastic. Brandon was an excellent communicator and explained how he was going to proceed sectioning off the rooms infected with mold. He was clear on how the air scrubbers and dehumidifiers needed to be set up and for how long. I'll provide some pics of the work completed. Keep in mind this company like many other mold restoration companies, do the removal but not the repair of the drywall. Probably a no-brainer for most, but as a newly first time home owner this fact was a surprise. So another expense and another reason why BioSafety's low bid was so important to me. read more

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Bio Safety Clean were easy to work with, responsive and friendly. The two employees who came to are home worked quickly and efficiently and were very friendly and respectful of our pets and out living situation (my wife and I were both working from home the entire time they were there and needed not to be disturbed). I would definitely recommend them for all of your mold remediation needs. read more

Chris and his team fixed a problem that had been plaguing me for years. After having a horrible home inspection done where the inspector and his son glossed over important issued, ignored safety concerns and used incorrect images to identify problems in areas they also mislabeled, Chris' people isolated to correct problems and identified the actual culprit of a smell from under the house. The home inspector stated rat feces was at play but these guys found a huge broken pipe that the home inspectors didn't even mention! Bio Safety Hazzard is your absolute first and only call for any of these issues like leak clean up, rodent clean up and so much more. They are smart, funny and courteous. After they finished mu issue I referred them to my sister and they helped her with a rodent issue that her land lord had ignored for years. They know their stuff and they go the ABSOLUTE extra mile! I was not only impressed but relieved! These guys are IT. Go no further! read more

Bio-Safety has been my go-to when a concern around Mold has come up. I called Chris, and he was able to come by in a reasonable time. He could conduct tests to ensure that mold had not developed under our sink after a leak was found. Overall, we have been happy with the service we received. He is very professional and has excellent customer service. Highly recommend Bio Safety clean. read more

Spoke to owner Chris Lofton and interviewed with project manager, Mr. Fram the next day. This company isn't credible or trustworthy. The company stole all jewelry, birthday presents in drawers, Christmas presents to be wrapped and all of my parents tools. Still in shock over stealing brother's ashes and urn. If you value, your property and home, keep looking this isn't a genuine company to work with. They destroyed my parents property and home. read more

This company simply never answered me. I reach out more than once to try to figure out a way to biohazard clean the remnants of a rodent problem which was solved by an exterminator. I finally just use the exterminator to the tune of $850 to solve the problem including the cleaning. read more

The owner, Chris, came to assess what we thought might be a mold problem at our house yesterday. He seemed super competent, and knowledgeable about mold, how it typically takes root in a home, and how to get rid of it if it's taken root. Armed with various high tech moisture sensing devices, he instantly was able to scan different spots in the bathroom, kitchen and laundry room to assess whether we had any mold problem(s). What I'm most impressed by about Chris is that he seems to be a straight shooter who does NOT exaggerate the state/risk of mold he spots in a potential client's home just to get them to hire him. He found a TINY bit of mold under our kitchen sink and then told me how to simply and inexpensively take care of that myself. I imagine there are other companies out there just trying to make a buck that upon seeing the same thing would be like, "Oh man, you've got a major problem here. This could quickly mushroom out of control. You need to hire us to deal with this immediately! Oh, and by the way, that'll cost you [INSERT EXORBITANT COST QUOTE HERE]." That's not what I got from Chris with Bio Safety Clean. All I got was honesty, peace of mind, no nonsense, and no bullshit. If you want any of that from a mold remediation company, try Bio Safety Clean. read more

Bio Safety Clean was great! They took care of our mold problem. Their price is very reasonable. But what we were most impressed by is the estimate sheet. Very detailed and organized. With all kinds of the estimates we have received in our life, it was the best one. The crew was great too. I overheard Brandon(I think that's his name) talking to other guy explaining how to cut out drywall according to the size how they are sold at the stores. That may be common, but I was still impressed. Chris, the owner, was great too. I texted him late evening about my concern, which I totally forgot to mention ahead of time, but he responded and took care of it. read more

Chris responded right away to my Yelp request for an inspection and came out to look at my college daughters townhouse which had experienced a flood in her kitchen within 2 days of contact. We are extremely concerned that the flood created wood rot and mold in the cabinets and under the laminate floor. He took readings with his equipment and provided expert information on the mold sitand remediation information. I highly recommend Chris! read more

Bio Safety Clean - Red is not good I'm sure!! - Biohazard Cleanup Near Me

Professional and Polite! Highly recommended! I recently had Bio Safety Clean come inspect my less than sanitary trailer to give me an estimate; check through a few concerns I had... Couldn't have asked for anyone better... Shoutout to Mike for his honesty and willingness to drive out of town to help me out! Instead of spinning me some web of issues that only his company could fix with special equipment... I was actually given a few tips and tricks to get the less major problems cleaned up myself, and save myself a hefty amount of money in the process! Thank you!!! read more

Honest and reliable company. - We had a pipe leak in the walls. They showed up the next morning and started a thorough and detailed clean up process. They spent a lot of time making sure to check for hidden water damages and did not half ass the job. Fast, efficient & reliable. - Veteran owned company with a strong work ethic and immediate response time. read more

I need mold/water remediation done in a bedroom that had water damage and mold. Chris (the owner) came out and was professional and very informative on the entire process. The guys came out to start the process , they also were very professional and knowledgeable of the whole process from start to finish. Everything went very smoothly and I couldn't be happier with the results. I will recommend him to anyone needing these services. read more

Bio Safety Clean (Chris) responded quickly to my call. Christopher and his team did an outstanding job!!! On a scale of 1-5, with 5 being the best, Bio Safety Clean is a 5!!! I couldn't have had them do better! They deserve every star they've earned! The property I bought was a HUGE disaster!!! The previous owner had bought the property for her 32-year-old son. After several years of living there, his mother told him that she was going to sell the property. He threw a temper tantrum (to say the least) and completely trashed it. She had to sell it for a lot, LOT less money (about $400,000 less). I had bought the property site because I heard about its attributes, but it was physically unseen by me. I might've changed my mind had I seen it. In fact, my Real Estate Agent highly discouraged me not to buy it! There are two ways to get to my new property. There was a long way and a short way. The short way required a four-wheel-drive. The short way, (strongly discouraged) took you through an easement and it crossed a small river. It was strongly encouraged by the Real Estate Agent that people go the long way. When Chris (from Bio Safety Clean) heard about the little river, he got terribly excited. He liked that! Then when Chris saw the little cabin and its limited space driveway, he told me that there was no way to fit his dumpster, so that meant that he would have to make 3-4 daily trips to the dump site with his own truck. The job would take 5-6 days. The estimate he gave me was reasonable, considering the circumstances. He even honored the fact that I was in the military and gave me a military discount. Rats had made their home in the lower kitchen cabinets. There was Rat Feces all under. The lower kitchen cabinet would have to come out. He sent me pictures. I know Chris was an honest guy, because when I asked him if he had found mold, he told me there was no mold. When the neighbor, Carl saw that I had hired a team to get rid of all the garbage that the previous tenant left, he got excited. He (God Bless him) used his forklift and moved not one (1), not two (2), but 13 trees that laid in Bio Safety Clean's way. Chris told me about my great neighbor Carl, and my great new neighbor, Carl told me about Chris (Bio Safety Clean), saying that each one was doing a great job!!! When I asked if Bio Safety Clean could knock down a wall and the ceiling for me, Chris drew up a rough draft of the cabin and x'd out the wall that he thought I was talking about, and then sent me a photo of it. Yes, that was the wall. Then he asked me about which rooms I wanted the ceilings removed from the cabin. The Living-room and the Kitchen. So, he did that too. I'm going to hire BioHazard from now on. No use in looking further read more

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Chris and his team did a fantastic job performing remediation in my house. Very easy to work with and took the time to explain what was needed. Felt like they had my best interests in mind. Would definitely use them again! read more

Called this company after a family emergency and Chris answered first try. He was able to meet the very next morning to walk through the house and give a free estimate. We decided to move forward and Chris and his team were able to schedule us that same week. Very responsive, quick to schedule, empathetic and understanding of our situation. We are thankful for Chris and his team and couldn't have done this work without his professional approach and expertise. Thank you Chris! read more

Did a good job with good attitudes and work ethic. Communication was the biggest problem. A lot was done without ever being communicated, which was a problem. read more

I will say at first I that communication was very punctual at first. Bio clean was very punctual and responsive. What the 1 star is for is that in the middle of the project things went wrong although communication was great, Chris knew I was under a timeline and dropped the ball severely. I needed test results under a certain time frame and he never showed up. To this day I still have not heard from him nor his co worker Brandon. I also asked for a summary report which I never received. Also they broke pipes accidentally, and put holes in walls that I had to patch up. The tape used to seal off cabinets, pealed the finish off the cabinets due to them not taking off. I had to take it off. I have contacted several times but even though I was timely on paying them I am still waiting for a reply on test results and summary report. I was bummed at the end that a company can come out so strong but in the end really dropped the ball. If I receive these two things I will change my review. read more

I wish I could give more stars. We had an amazing experience from beginning to end..we had to delay the project a couple of times but they were very accommodating and worked around our schedule and got everything done in less than 2 weeks for a large demo project..and if there was ever a change we knew right away..communication was great! I highly recommend Chris and his team... Affordable and do great work! read more

Chris and his team are are awesome and recently came to my rescue. I have Lyme Disease and knew that I had an active water leak in my house somewhere causing mold. I had hired RestCon Consultants and paid them $$$$ and they were unable to determine the source of the mold. Chris came in and with a moisture meter device and figured out that my problem was coming from the master bathroom. It turns out that the tiles had started cracking and the water was leaking into the drywall. Chris was prompt in getting me a quote. His crew came out a few days later and were very professional. They contained the area and did the demo of the shower in a day. Chris came back a few days later to test the area and it came back mold free. If you have concerns regarding mold these are your guys!!! read more

I called Christopher for a quote which was lower than the others we got. However he was booked until Tuesday so my housemate ended up going with another company that was available sooner. After getting our results back, I was trying to get advice and interpretation about our results from that company but the information was unclear. In need of a second opinion, I contacted Christopher again and asked him how I should handle my belongings. Since he specializes in remediation services he was much more helpful and didn't charge me for some very helpful advice. I am very thankful he helped me even if I wasn't his customer. Great customer service! read more

Our toilet flooded the bathroom in our rental home and damaged the flooring, baseboards and Sheetrock. One phone call and Chris was there within a few hours and saved us like a knight in shining armor. Love this guy and the amazing work he does. My tenant and I were completely comfortable with him and his work. Call for any cleanup issues and count on Chris to help. I can't compliment Chris enough. read more

We are unfortunately finding out that we bought a lemon of a house and contacted Chris to come out as we have multiple concerns with mold. He inspected our house gave us a lot of good Information and advice and suggested we get an asbestos and lead test done since we have a 9 month old in this home. I definitely recommend as he is very knowledgeable, friendly and attentive. read more

I got the place we are renting mold tested and the results were not ideal. Chris got back to me with an inspection date very quickly. He had excellent communication on when he would be arriving. Chris went above and beyond the call of duty during the free inspection, especially considering he could probably tell from my face that the property owner is not likely to fix the issues (aka Chris wouldn't make money off this but he still got filthy going under the house so I could have the answers I needed to make an informed decision on what to do next for my family). What an upright guy. Has even been answering questions I have after the fact, promptly and thoroughly. If I was a homeowner I would 100% trust Chris to get the job done. Unfortunately in this case it's not up to me. read more

Amazing service! Chris was very responsive from the start. We had been left in a bad situation by a previous remediation company. Chris went above and beyond what he had promised. Brandon and his crew were solid in communication and work. We had to get leak tests done which required Chris to keep his machines running for an additional week and he did that for us. I cannot say enough about their punctuality and work ethic. Chris worked outside of normal working hours to address our concerns. I highly recommend Bio Safety Clean for any remediation work. read more

I joined YELP just to leave this review, because Chris and his team responded to my request to remove contaminated material from my backyard quickly, thoroughly, and professionally. They were prompt and friendly, used appropriate protective equipment, and completed the job within the estimated time. Bio Safety Clean have my never ending gratitude for resolving a very unpleasant situation. I was so relieved! Thank you!!! read more

Highly recommend this company. Chris was very responsive and accommodating, even shifting plans to give me an estimate the same day I called. Brendan and Daniel did a great job. I especially appreciated the whole teams honesty--gave me a fair price and didn't try to make the job bigger than it needed to be. If you need mold remediation, these guys will not disappoint! read more

Chris was quick to help me understand how to go about mold testing and made the process very easy. He was straightforward and quick in helping me with the next steps for my situation. Thank you! read more

I initially contacted Chris this past Wednesday for a mold inspection. We had agreed to schedule an appointment for this Friday sometimes early in the morning. I had messaged him my information as we had agreed when we spoke on the phone and also requested for a specific time. I never received a response. I haven't heard from him since Wednesday. I called Friday morning and also sent a message requesting for a confirmation of a time. Still no response. It's been a waste of my time since I had requested time off work to ensure I was available as we had both agreed. This has been a terrible experience. read more

I want to Thank Chris Lofton (owner). Chris personally came out on short notice for a mold inspection. We are selling our house and the general home inspector noted "possible mold" and scared the buyers I think. I explained my situation to Chris and he rushed out the next day and did a complete crawls space inspection. He checked humidity levels and crawled around and looked at every area of the crawl space focusing particularly on the home inspection notations. It is nice to have a professional and licensed mold inspector tell you that your crawls space is MOLD FREE. Chris's quick actions allowed me to share a real "Mold Inspection" with the buyers vs a "possible mold" notation on a general inspection report. A huge thanks to Chris. Plus he is a veteran and I support our veterans when I can. You should too! read more

Chris and crew were very professional. I felt that they were honest and trustworthy. Chris and crew were able to completely remove the mold from the location I discovered it in the house as well as from the other areas of concern such as my son's room. The work was completed in a timely manner as promised. Hopefully I'll never run across toxic black mold again in this home, but if I do Bio Safety Clean will be my first and only call. Thanks Chris, Brandon and any other crew members who assisted during the process at my home! read more

After the big storm, I had some water settling in my crawlspace and mold smell inside the house. I went by the good reviews and reached out, Chris was great, he was able to accommodate me during the week, other companies indicated a 1-2 weeks appointments. He came did a quick inspection from inside/outside and proposed a solution to dry the crawlspace with promise to do a full inspection underneath the house once things are dry with pictures and long-term solution to the issue. I went with his drying proposal. Fast forward after 2 weeks, they did an inspection and orally told me things look good and that the solution will be to install fans so I paid the agreed fees with promise to get a report and next steps. This is when things went downhill, I never got a report of the inspection findings, any photos or the longer term solution promised. For last 3 weeks, I have been trying to get hold of Chris and either no reply or told I will get a report and nothings happens. For me, when a customer is willing to pay for your service and you decide to ignore them and not provide full disclosure then it means they either can't stand behind their work or there is something they screwed down there and don't want to be held responsible for. I am now looking for other companies to check what is going in there read more

Chris is very responsive and did a great job. I would recommend his company to my friends and family.

I called Chris after my mother had an accident in her home. He was there promptly, and was honest and clear about what my options were even if I did not use his services. I really appreciated his honesty, customer service and timeliness. I highly recommend his company. read more