I drive almost 200 miles round trip just to board my dogs at this facility because it's the only…read moreplace that my dogs like! It's immaculate, the staff are all friendly, and the kennels are large and have outdoor access to a private run. What more could a dog ask for?

We had left our two babies here for a few days while we took a couple days to get away. It was the…read morefirst time we were leaving them for an extended period of time so of course we were nervous/sad about leaving them somewhere unknown. This kennel was recommended to me and I'm glad we took them here! Bonnie the owner, lives on the premises which gives you a piece of mind. The dogs had their own little door where they let them go outside and the inside was heated and looked super clean! When we picked them up, they actually smelled clean (which wasn't the case when we took them to a pet resort overnight). They ate pretty decently which also didn't seem like the case when we left them at the other place. Seemed like they were much happier here than at the pet resort and you can't beat the price! We will definitely use this kennel again in the future.

My family has used Shawnee Kennels I believe 5 times over the past 3 years and we always feel…read moreconfident that our dog is in good hands

These folks do a very good job with our two Havanese dogs. Our dogs actually like going here and…read morethey always come back looking good!

I would not even give this pet salon/groomer a 1 if that was an option. I have to be honest we…read morehave utilized the services here occasionally as our normal groomer is always so busy and difficult to schedule at last minute ...perhaps I should taken note of that before I took my dogs back there ... but before we have not been as dissatisfied as this time. We have 2 golden retrievers and our youngest is losing his winter coat... so alot of fur and in need of a good grooming with trim. Please see what we got in photo below!!! Blisters from CLIPPER BURN and now infected. No they arent hotspots they were blisters that opened yesterday. My husband called after services and upon seeing the redness and blisters that formed he was not rude infact he used "disappointed with grooming and clipped too short and we never want him clipped that short again". Today at 8:03 am (the salon opens up at 0800 am) I received callback and it was "chelsea" and she was in rare form, right off the bat ready to let me have it and inform me "umm yes I was the groomer that clipped your dog and my clipper blades weren't hot and vet's misdiagnose this all time it's not clipper burn". Hmmm first red flag dading makes me think not the first time of this complaint. Looked into n reviews today and guess what it's not!!Then I hear a female in the background very caustic and cursing really loud and then i hear laughing. i asked Chelsea who is that swearing and yelling and is it directed to me and did they find this funny? Chelsea unbelievable answered "yeah and she is laughing at you because she knows that vets misdiagnose this all time". I said to Chelsea are you serious realizing at that point I knew I was speaking to a poor representative of this licensed business. So I asked who the owner was and Chelsea quickly responded " that would be my mom, Karen" and proceeded to give me an email address and then proceeded to say "well if he wasn't matted because you neglect your dog bc you dont brush him" , i said neglect my dog are you kidding me? If he had matting that bad then Chelsea, should not have clippered him to his bare skin if you couldnt see it. You should have taken more time and used scissors and products and again take time just don't clipper him directly to his skin. chelsea ended the conversation and said "well if your not happy, dont come back, we dont want your business". Umm do they really think I would take my dogs back there? Are you serious !! I emailed the owner "karen" and proceeded to go to the scheduled vet appointment. It was clipper burn and infact vet actually said it is one of the worst he has seen (a vet for years) and stated they clipper for surgeries and even they have not ever seen it as bad and he stated exactly what i said to chelsea if Teddie was "so matted" you don't clipper to skin. He said it is additionally infected directly at the level of skin. Shot, oral abx and topical ointment, and we went on our way. I still have not heard any response from owner! Poor business!!

I recently took my 2 Pomeranians in for a full groom. Upon them going back for the first one, I…read moreheard my second, who was still in the back, yelp in pain. Upon him coming out 3 minutes later, I could tell from his very choppy cut that he was rushed and likely no patience in combing out his fluffy hair, causing him to be hurt during the process. And to say, when he's brought out, that the cut isn't what you had hoped because he was biting at you...well, we both know he was doing so because you were hurting him! If Poms or small dogs aren't in your wheelhouse, say so. Don't put a 6 and 9 lb dog through unnecessary pain! And exercise patience or find another career!

I recently rescued a Big boy who was neglected and malnourished. I wanted him to be comfortable…read morewith the grooming process and hit Lotto with Diamonds. They made him comfortable from the moment he came in and pampered him with kindness and skill. It changed his personality and his comfort. I cannot thank them enough and i highly recommend.

This is the place you want your pets to stay while you're on vacation!…read more The folks at Gravel Hill Pet Wagon took such good care of our dog. We had a special family party in the area, and we didn't feel that we could leave our elderly dog in a kennel, while we traveled to Delaware. I called and spoke with Paul beforehand, and he seemed to be a kind and accommodating person, with a true love of animals. When we arrived at the kennel, Paul and Kyle came out and welcomed us to their business, and more importantly, welcomed our dog. The business is in a quiet area, not far from the Delaware beaches. It was clean and the pets had different areas to be cared for, at different times of the day. We would feel very comfortable recommending Gravel Hill Pet Wagon to anyone looking for a safe place for their pets to stay. Thanks, guys, for taking such good care of our old girl. We felt like we could relax and enjoy the party, knowing that she was in a good place, with caring people.

This is my worst experience EVER at a groomers. They should be put out of business. They shaved my…read moreBichon Frise down to his skin. They claimed he had too many mats. To my knowledge he did have 3 small mats that could have been cut out. My little guy is only 11months old, all of his curly hair has not grown in yet, no way was shaving him naked a necessary action! Terrible, unfeeling people at this place. I have to wonder if he was otherwise abused while he was there. BEWARE EVERYONE!

Had used this groomer for years Had appointment for my…read moreSheepDoodel for Wed Jan 21. Showed up in 15 degree weathere at @8:45 AM Have always gotten there between 8:30-9 in past Waited in 15 degree weather for almost twenty minutes Rang bell several times Knocked on door There was a female in the shop taking out the trash I know she saw me standing in the cold at the door but ignored me THIS is not customer service Went hoe Called and cancelled appt and told them they had lost a long term client.

I have finally found a groomer/ kennel that can handle my German Shepherd (Mak). He is super "fear…read moreaggressive" and doesn't like many people. Best boarding is AMAZING. Not only did they take good care of my dog while I was on vacation, she worked with him the whole time to get him comfortable enough to bathe him. She was even able to cut his nails! This guy normally has to be put to sleep to have his nails trimmed! Lol Most places would have just kept him in his run and fed and watered him. Not here. I picked my baby up from Best Boarding in better shape than he arrived. I am soooo thankful to have a place I can trust to keep Mak while I'm away, AND to groom him and keep him handsome :)

I left my two dogs with best boarding for a week and they felt right at home. I was able to board…read morethem in the same kennel and never had to stress about them on my trip to Mexico.

This is a great place to kennel your furrbies. My Nyla loves it there and they love her. I always…read moreknow my dog is well cared for when I am gone.