Review Visit: March 11th, 2014 The place where I learned that I don't like Hellman's Mayonnaise. Mayonnaise seems to be such a controversial condiment. It has its fair share of lovers and it has its fair share of haters. There seems to be no middle ground. Personally, I like it when it can compliment a meal but too little and it does nothing and too much floods out the other flavors. Head West was suggested to me when I was first putting together my travel list in 2011 by my friend Annalyn. She said it was the best place to get subs in Springfield. I took her word on that and decided to check it out on one of my first trips to the city of Abraham Lincoln. I wasn't sure what to expect from Head West. The name and logo gave me a few different expectations but I don't think what it is and what I expected aligned very well. The restaurant was heavy on the greens and purples from what I remember. Like something you would see in New Orleans. Seeing as this was forever ago, I don't really remember what I got but I do remember the fatal mistake I made. When I unrolled my sub sandwich and I was presented with some mayo packets, I added them to my sub to the level I thought was appropriate. I was naive. I was young. I didn't know better. It took a few bites for me to realize that I don't like Hellman's Mayo. Not one bit. Sadly, I did too good of a job when I added it as it was evenly spread across the whole sandwich. Bite after bite, I tried to tell my brain that it was good. It was delicious. It was not the worst thing I had. But in the end, I had to admit it was nasty. The sub itself was really good and the Jones Soda washed everything down rather well. This was my first time having a Jones Soda and that was far from disappointing. After choking down the sub, we made our exit. I have forever cursed that mayonnaise for ruining my sub on that day. On the bright side, I would be willing to go back and try a sub again. As I said prior, the sub itself was great. It was just marred by that awful goop called a condiment. read more

Head West Sub Stop - Sandwiches Near Me - Springfield, Illinois

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Well-made, well-sized $10 sandwiches and good service. We got the turkey and provolone and the meatball sub and both got the job done well. read more

Head West Sub Stop - Meatball sub - Sandwiches Near Me - Springfield, Illinois

Evan and Lexi have been here nearly every day while I was staying at the hotel next-door. The subs are amazing! But seeing a friendly face when you are traveling alone, it's just fantastic and what helped make my decision to come back daily when I normally switch things up with where I eat. Thanks you too and everyone else that I saw working behind the counter over the last few days Also this sign made me giggle read more

Head West Sub Stop - The restrooms are clean and the sign is funny - Sandwiches Near Me - Springfield, Illinois

New staff, everything is fresh and clean! Always delicious. Best subs in town! Brownie deal 4 for 5 is great.

Head west is a wonderful sandwich shop the staff has always been welcoming when I come in and the food is so tasty.... My go to order is the Italian sandwich on wheat bread with banana peppers added! Definitely worth stopping in if you're near by read more

Sweet bread option is good. Classic style subs. Strip mall location only 1.4 miles off I-55. If you're looking for a doughy sub option, it's a good one. Quality ingredients and friendly service. Outside seating but limited to 2 tables. read more

Managed to forget half my order (4 subs, brownies, chips) and messed up the the half! This has become expected as it's happened multiple times before. A life long patron that will never return. They used to be the best in town read more

This is my first time ordering thru yelp/grub hub and it was worth it!! I live in a neighboring town of Springfield and my GrubHub delivery came before the estimated time and is still hot from being toasted! Headwest on Denver Drive Is awesome! read more

Great bread. I enjoy the Italian toasted. Good service and service is quick. Highly recommended

This place was absolutely disgusting. I found a hair in my sub which was incredibly gross. Unfortunately I had ordered it to take out so I couldn't go back and get another one. Poor hygiene and tasteless subs. Stay away! read more

Took an online order for Denver drive the store was closed. Still took the money out my account I been calling the store and emailed corporate no response.i report to the better business bureau. I hope you go out of business your trash. read more

Quality of subs have declined. No portioning for meats so are really skimpy, 2 pieces of cheese and minimal veggies on a $9 sub seems steep. Haven't been here in 2 years and I remember why now. read more

Best soup and sandwich in the world! Has a 60's feel and decor. Quick order of basic toppings or customize you sub. Bread is great. Soups fantastic. Been eating at this local eatery since they started. read more

Head West Sub Stop - Sandwiches Near Me - Springfield, Illinois

We had the Denver Drive location supply catering for our graduation party on May 30, 2021. We ordered the variety party platters with the "fixings" on the side. Everything was ready when scheduled! All the items were packaged nicely and sandwiches were wonderful and fresh! We received so many compliments! Thank you! read more

Great hearty sandwiches! You can get any type of sandwich and they don't skimp on the meat! great service and totally worth the stop!

Good pastrami and bread. Service is nonchalant about you ordering in a timely manner, but will remake a sandwich for you if even you screwed up your own order. Pretty good over all. Could get five stars with better customer and delivery service, but I don't think they mind four stars on the sandwich alone. read more

One of my favorite lunch spots. Everything is really great, bread is amazing. The chef salad is also really good and I love their Italian dressing. Service is a little hit or miss, but quality of the food makes up for it. read more

This place was horrible. RUDEST employees I've ever come across. My family came in for my moms birthday but I wish we had not. Neither of the employees welcomed or even acknowledged that we came in and then the male worker acted annoyed that he had to do his JOB. We used to love coming here but we won't be back. read more

Be careful if ordering delivery. Of the last 5 times I have ordered delivery at least one sandwich was incorrect on 3 ocassions. Calling back to get it corrected is meant with angst and a terrible attitude. Once, after having delivery, I took the sandwiches back to be corrected only for them to be wrong again. This store is horrible with getting correct orders and delivery times less than 45 minutes. It's too expensive to be getting incorrectly prepared sandwiches. read more

Great local sandwich shop, this place slays subway hands down. I've been to a couple locations when in the area and can say they make great sandwiches. fresh bread and veggies loaded with meat and cheeses served with a smile. Dining rooms have a hippy vibe decorated with authentic posters and concert memorabilia from several jam bands I'm for sure feeling this spot and will continue to patronize when passing through. read more

We just had 7 adults eat at this "sub shop" the service was the worst I've ever had. The employees were very rude and appeared not to care if we were there on not. Totally unexpected . Not what have had before. Unfortunately five of the seven were from out of town and it was their first time . AND LAST!! we had told them what a great sub shop this was. Not again will I return. Your employees embarrassed me and my wife. SAD!! read more

I absolutely love the meals I get from Head West, but the service is definitely sub par. If you make any special requests you will receive an eye roll and a huff as they reluctantly carry out your request. It really does make for a lousy experience. Ill drive all the way over to the other side of town for a Head West sandwich from now on. read more